Period
to 17 January 2018

The median annual salary for a Technical Support was £29,750 in advertised job vacancies in Basingstoke during the 6 months to 17 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
Hampshire > Basingstoke
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 107 95 84
Rank change year-on-year -12 -11 +8
Permanent jobs requiring a Technical Support 5 6 4
As % of all permanent IT jobs advertised in Basingstoke 0.43% 0.61% 0.45%
As % of the Job Titles category 0.45% 0.63% 0.46%
Number of salaries quoted 2 6 16
Basingstoke median annual salary £29,750 £30,250 £42,000
Median salary % change year-on-year -1.65% -27.98% +52.73%
10th Percentile £28,325 £20,000 £33,375
90th Percentile £30,975 £43,625 £53,750
Hampshire median annual salary £25,000 £30,000 £35,000
% change year-on-year -16.67% -14.29% +16.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Basingstoke. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Basingstoke
Permanent vacancies in Basingstoke with a recognized job title 1,104 955 873
% of permanent IT jobs with a recognized job title 94.52% 96.46% 97.54%
Number of salaries quoted 990 863 749
Basingstoke median annual salary £47,500 £40,000 £45,000
Median salary % change year-on-year +18.75% -11.11% +12.50%
10th Percentile £31,250 £25,000 £27,500
90th Percentile £70,000 £60,000 £62,500
Hampshire median annual salary £40,000 £40,000 £42,500
% change year-on-year - -5.88% +6.25%

Technical Support
Job Vacancy Trend in Basingstoke

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Basingstoke.

Job vacancy trend for Technical Support in Basingstoke

Technical Support
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Basingstoke.

Salary trend for Technical Support in Basingstoke

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Basingstoke

For the 6 months to 17 January 2018, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Basingstoke region featuring Technical Support in the job title.

1 4 (80.00%) Windows
1 4 (80.00%) MS Exchange
1 4 (80.00%) SLA
1 4 (80.00%) Active Directory
1 4 (80.00%) Citrix
2 3 (60.00%) Microsoft
2 3 (60.00%) VMware
2 3 (60.00%) VMware Infrastructure
2 3 (60.00%) Microsoft Azure
3 2 (40.00%) Fat Client
3 2 (40.00%) Incident Management
3 2 (40.00%) Exchange Server 2010
3 2 (40.00%) Root Cause Analysis
3 2 (40.00%) Office 365
3 2 (40.00%) Service Desk Management
3 2 (40.00%) Windows Server
3 2 (40.00%) HP
3 2 (40.00%) Thin Client
3 2 (40.00%) ERP
3 2 (40.00%) Windows XP
3 2 (40.00%) ITIL
4 1 (20.00%) Unix
4 1 (20.00%) Cisco
4 1 (20.00%) IBM
4 1 (20.00%) Sun
4 1 (20.00%) Enterprise Data Management
4 1 (20.00%) Asset Management
4 1 (20.00%) Data Management
4 1 (20.00%) Document Management
4 1 (20.00%) Business Continuity

Technical Support Skill Set
Co-occurring IT Skills in Basingstoke by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (80.00%) MS Exchange
2 2 (40.00%) Exchange Server 2010
Cloud Services
1 3 (60.00%) Microsoft Azure
2 2 (40.00%) Office 365
3 1 (20.00%) Amazon AWS
Miscellaneous
1 2 (40.00%) Fat Client
1 2 (40.00%) Thin Client
Operating Systems
1 4 (80.00%) Windows
2 2 (40.00%) Windows Server
2 2 (40.00%) Windows XP
3 1 (20.00%) Unix
Processes & Methodologies
1 2 (40.00%) ERP
1 2 (40.00%) Incident Management
1 2 (40.00%) ITIL
1 2 (40.00%) Root Cause Analysis
1 2 (40.00%) Service Desk Management
2 1 (20.00%) Asset Management
2 1 (20.00%) Business Continuity
2 1 (20.00%) Data Management
2 1 (20.00%) Document Management
2 1 (20.00%) Enterprise Data Management
Quality Assurance & Compliance
1 4 (80.00%) SLA
System Software
1 4 (80.00%) Active Directory
2 3 (60.00%) VMware Infrastructure
Vendors
1 4 (80.00%) Citrix
2 3 (60.00%) Microsoft
2 3 (60.00%) VMware
3 2 (40.00%) HP
4 1 (20.00%) Cisco
4 1 (20.00%) IBM
4 1 (20.00%) Sun