Customer Service Jobs in Basingstoke

Customer Service
Hampshire > Basingstoke

The table below provides summary statistics for permanent job vacancies advertised in Basingstoke requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 29 May 2025, comparing them to the same period in the previous two years.

6 months to
29 May 2025
Same period 2024 Same period 2023
Rank 39 36 15
Rank change year-on-year -3 -21 +30
Permanent jobs citing Customer Service 12 26 40
As % of all permanent jobs advertised in Basingstoke 3.42% 4.59% 11.40%
As % of the Processes & Methodologies category 4.90% 5.68% 12.23%
Number of salaries quoted 11 19 33
10th Percentile £31,000 - -
25th Percentile £33,000 £26,250 £23,500
Median annual salary (50th Percentile) £45,000 £31,500 £25,000
Median % change year-on-year +42.86% +26.00% -5.66%
75th Percentile £48,750 £33,750 £28,750
90th Percentile - £43,450 £57,500
Hampshire median annual salary £31,000 £29,000 £30,000
% change year-on-year +6.90% -3.33% -14.29%

All Process and Methodology Skills
Basingstoke

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Basingstoke.

Permanent vacancies with a requirement for process or methodology skills 245 458 327
As % of all permanent jobs advertised in Basingstoke 69.80% 80.92% 93.16%
Number of salaries quoted 179 353 208
10th Percentile £44,500 £29,750 £26,000
25th Percentile £51,000 £42,750 £40,000
Median annual salary (50th Percentile) £60,000 £50,000 £55,000
Median % change year-on-year +20.00% -9.09% -4.35%
75th Percentile £77,500 £63,750 £76,563
90th Percentile £87,500 £77,500 £87,500
Hampshire median annual salary £52,500 £50,000 £55,000
% change year-on-year +5.00% -9.09% +4.76%

Customer Service
Job Vacancy Trend in Basingstoke

Job postings citing Customer Service as a proportion of all IT jobs advertised in Basingstoke.

Job vacancy trend for Customer Service in Basingstoke

Customer Service
Salary Trend in Basingstoke

3-month moving average salary quoted in jobs citing Customer Service in Basingstoke.

Salary trend for Customer Service in Basingstoke

Customer Service
Salary Histogram in Basingstoke

Salary distribution for jobs citing Customer Service in Basingstoke over the 6 months to 29 May 2025.

Salary histogram for Customer Service in Basingstoke

Customer Service
Co-occurring Skills and Capabilities in Basingstoke by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 4 (33.33%) Dynamics CRM
Cloud Services
1 4 (33.33%) Dynamics 365
1 4 (33.33%) Power Platform
1 4 (33.33%) PowerApps
2 1 (8.33%) Azure
2 1 (8.33%) Entra ID
2 1 (8.33%) Microsoft 365
Communications & Networking
1 3 (25.00%) Firewall
2 2 (16.67%) WAN
3 1 (8.33%) BGP
3 1 (8.33%) DWDM
3 1 (8.33%) Ethernet
3 1 (8.33%) GPON
3 1 (8.33%) LAN
3 1 (8.33%) MPLS
3 1 (8.33%) OSPF
3 1 (8.33%) Wireless
3 1 (8.33%) WLAN
General
1 5 (41.67%) Social Skills
2 2 (16.67%) Billing
2 2 (16.67%) Organisational Skills
2 2 (16.67%) Telecoms
Job Titles
1 4 (33.33%) CRM Developer
1 4 (33.33%) Developer
1 4 (33.33%) Dynamics 365 CRM Developer
1 4 (33.33%) Dynamics 365 Developer
1 4 (33.33%) Power Platform Developer
2 2 (16.67%) Analyst
2 2 (16.67%) Coordinator
2 2 (16.67%) IT Analyst
2 2 (16.67%) IT Security Analyst
2 2 (16.67%) Security Analyst
2 2 (16.67%) Technical Support
3 1 (8.33%) 3rd Line Engineer
3 1 (8.33%) NOC Engineer
3 1 (8.33%) Operations Engineer
3 1 (8.33%) Support Supervisor
3 1 (8.33%) Technical Support Supervisor
Operating Systems
1 3 (25.00%) Windows
2 1 (8.33%) Apple iOS
2 1 (8.33%) Mac OS
2 1 (8.33%) Windows 10
Processes & Methodologies
1 4 (33.33%) CRM
1 4 (33.33%) Cybersecurity
2 3 (25.00%) Root Cause Analysis
3 2 (16.67%) Customer Experience
3 2 (16.67%) Decision-Making
3 2 (16.67%) Information Security
3 2 (16.67%) ITIL
3 2 (16.67%) Proactive Management
3 2 (16.67%) Problem-Solving
3 2 (16.67%) Vulnerability Assessment
4 1 (8.33%) Change Management
4 1 (8.33%) Kalman Filter
4 1 (8.33%) Problem Management
4 1 (8.33%) Service Delivery
Programming Languages
1 4 (33.33%) C#
Qualifications
1 2 (16.67%) CCDA
1 2 (16.67%) CCNA
1 2 (16.67%) CCNP
1 2 (16.67%) Cisco Certification
1 2 (16.67%) MCSD
1 2 (16.67%) MCSE
1 2 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 4 (33.33%) SLA
2 2 (16.67%) ISO 9001
2 2 (16.67%) ISO/IEC 27001
System Software
1 1 (8.33%) Active Directory
Systems Management
1 1 (8.33%) Microsoft Intune
Vendors
1 7 (58.33%) Microsoft
2 2 (16.67%) Cisco
3 1 (8.33%) Apple
3 1 (8.33%) Dell