Period
to 22 November 2017

The median annual salary for a Technical Support was £24,500 in advertised job vacancies in Hampshire during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
South East > Hampshire
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 238 197 233
Rank change year-on-year -41 +36 -16
Permanent jobs requiring a Technical Support 24 77 53
As % of all permanent IT jobs advertised in Hampshire 0.37% 1.12% 0.75%
As % of the Job Titles category 0.39% 1.15% 0.76%
Number of salaries quoted 23 70 75
Hampshire median annual salary £24,500 £30,000 £35,000
Median salary % change year-on-year -18.33% -14.29% +27.27%
10th Percentile £17,900 £17,750 £19,000
90th Percentile £32,150 £43,750 £50,000
South East median annual salary £29,250 £30,000 £32,500
% change year-on-year -2.50% -7.69% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hampshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hampshire
Permanent vacancies in Hampshire with a recognized job title 6197 6686 6932
% of permanent IT jobs with a recognized job title 96.54% 97.08% 97.77%
Number of salaries quoted 5358 5737 5831
Hampshire median annual salary £42,000 £40,000 £42,500
Median salary % change year-on-year +5.00% -5.88% +6.25%
10th Percentile £24,750 £25,000 £24,250
90th Percentile £65,000 £61,250 £62,500
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Technical Support
Job Vacancy Trend in Hampshire

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for Technical Support in Hampshire

Technical Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Hampshire.

Salary trend for Technical Support in Hampshire

Technical Support
Salary Histogram in Hampshire

The salary distribution of IT jobs citing Technical Support in Hampshire over the 6 months to 22 November 2017.

Salary histogram for Technical Support in Hampshire

Technical Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Hampshire region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Southampton -3 5 £19,000 -32.74%
Fareham -5 5 £25,500 -27.14%
Farnborough -13 5 £27,500 -26.67%
Basingstoke -16 3 £17,000 -34.62%
Portsmouth -13 2 £24,250 +31.08% 1
Aldershot +16 1 £20,000 -
Alton - 1 £20,000 - 1
Technical Support
South East

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Hampshire

For the 6 months to 22 November 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring Technical Support in the job title.

1 15 (62.50%) Windows
2 13 (54.17%) Microsoft
3 11 (45.83%) Active Directory
4 9 (37.50%) Linux
4 9 (37.50%) Microsoft Office
5 7 (29.17%) Windows Server
6 5 (20.83%) CRM
6 5 (20.83%) Windows 7
7 4 (16.67%) Windows 10
7 4 (16.67%) MS Exchange
7 4 (16.67%) VMware
8 3 (12.50%) Manufacturing
8 3 (12.50%) TCP/IP
8 3 (12.50%) B2B
8 3 (12.50%) SLA
8 3 (12.50%) Microsoft Certification
8 3 (12.50%) MCSE
8 3 (12.50%) Microsoft Excel
8 3 (12.50%) MCP
8 3 (12.50%) Hyper-V
8 3 (12.50%) Skype for Business
8 3 (12.50%) Office 365
8 3 (12.50%) Windows Server 2012
8 3 (12.50%) Customer Requirements
9 2 (8.33%) Build Automation
9 2 (8.33%) Customer-Centricity
9 2 (8.33%) High Availability
9 2 (8.33%) ITIL Foundation Certificate
9 2 (8.33%) Skype
9 2 (8.33%) Incident Management

Technical Support Skill Set
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (16.67%) MS Exchange
2 3 (12.50%) Skype for Business
3 2 (8.33%) IIS
4 1 (4.17%) Exchange Server 2010
4 1 (4.17%) Oracle SOA Suite
4 1 (4.17%) Oracle Workflow
Applications
1 9 (37.50%) Microsoft Office
2 3 (12.50%) Microsoft Excel
Cloud Services
1 3 (12.50%) Office 365
2 2 (8.33%) Amazon AWS
2 2 (8.33%) Microsoft Azure
3 1 (4.17%) Oracle Service Cloud
Communications & Networking
1 3 (12.50%) TCP/IP
2 2 (8.33%) Firewall
2 2 (8.33%) Internet
2 2 (8.33%) Skype
2 2 (8.33%) VoIP
3 1 (4.17%) LAN
3 1 (4.17%) Network Security
3 1 (4.17%) PuTTY
3 1 (4.17%) SMS
3 1 (4.17%) VPN
3 1 (4.17%) WinSCP
Database & Business Intelligence
1 2 (8.33%) MySQL
2 1 (4.17%) Oracle BI EE
2 1 (4.17%) Oracle Database
General
1 3 (12.50%) Manufacturing
2 1 (4.17%) Games
Miscellaneous
1 2 (8.33%) NHS
2 1 (4.17%) Computer Science
2 1 (4.17%) Fat Client
2 1 (4.17%) Public Cloud
2 1 (4.17%) Thin Client
Operating Systems
1 15 (62.50%) Windows
2 9 (37.50%) Linux
3 7 (29.17%) Windows Server
4 5 (20.83%) Windows 7
5 4 (16.67%) Windows 10
6 3 (12.50%) Windows Server 2012
7 2 (8.33%) CentOS
7 2 (8.33%) Windows Server 2008
8 1 (4.17%) Debian
8 1 (4.17%) Ubuntu
8 1 (4.17%) Unix
8 1 (4.17%) Windows XP
Processes & Methodologies
1 5 (20.83%) CRM
2 3 (12.50%) B2B
2 3 (12.50%) Customer Requirements
3 2 (8.33%) Build Automation
3 2 (8.33%) Customer-Centricity
3 2 (8.33%) High Availability
3 2 (8.33%) Incident Management
3 2 (8.33%) ITIL
3 2 (8.33%) Problem Management
3 2 (8.33%) Release Management
3 2 (8.33%) Service Delivery
3 2 (8.33%) Time Management
4 1 (4.17%) Change Management
4 1 (4.17%) Cybersecurity
4 1 (4.17%) Migration
4 1 (4.17%) OO
4 1 (4.17%) OOP
4 1 (4.17%) Presales
4 1 (4.17%) SOA
4 1 (4.17%) Workflow
Programming Languages
1 2 (8.33%) SQL
2 1 (4.17%) Java
Qualifications
1 3 (12.50%) MCP
1 3 (12.50%) MCSE
1 3 (12.50%) Microsoft Certification
2 2 (8.33%) ITIL Foundation Certificate
3 1 (4.17%) A+ Certification
3 1 (4.17%) CCNA
3 1 (4.17%) Cisco Certification
3 1 (4.17%) Degree
Quality Assurance & Compliance
1 3 (12.50%) SLA
System Software
1 11 (45.83%) Active Directory
2 3 (12.50%) Hyper-V
3 2 (8.33%) VMware Infrastructure
4 1 (4.17%) Terminal Services
Systems Management
1 2 (8.33%) WSUS
Vendors
1 13 (54.17%) Microsoft
2 4 (16.67%) VMware
3 2 (8.33%) Citrix
3 2 (8.33%) Dell
3 2 (8.33%) HP
3 2 (8.33%) Red Hat
4 1 (4.17%) Fujitsu
4 1 (4.17%) Oracle