Period
to 24 November 2017

The median annual salary for a 2nd Line Support was £25,500 in advertised job vacancies in Bath during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Somerset > Bath
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 83 73 63
Rank change year-on-year -10 -10 -1
Permanent jobs requiring a 2nd Line Support 6 5 6
As % of all permanent IT jobs advertised in Bath 0.79% 0.81% 1.04%
As % of the Job Titles category 0.80% 0.83% 1.05%
Number of salaries quoted 6 5 5
Bath median annual salary £25,500 £22,500 £32,500
Median salary % change year-on-year +13.33% -30.77% +20.37%
10th Percentile £22,750 £21,450 £26,250
90th Percentile £27,750 £26,900 £33,750
Somerset median annual salary £25,000 £22,750 £26,784
% change year-on-year +9.89% -15.06% -0.80%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Bath. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Bath
Permanent vacancies in Bath with a recognized job title 746 601 570
% of permanent IT jobs with a recognized job title 97.77% 97.25% 98.45%
Number of salaries quoted 643 563 531
Bath median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +7.14%
10th Percentile £25,050 £23,500 £25,000
90th Percentile £58,750 £60,000 £60,000
Somerset median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% +7.14%

2nd Line Support
Job Vacancy Trend in Bath

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Bath.

Job vacancy trend for 2nd Line Support in Bath

2nd Line Support
Salary Trend in Bath

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Bath.

Salary trend for 2nd Line Support in Bath

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Bath

For the 6 months to 24 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bath region featuring 2nd Line Support in the job title.

1 6 (100.00%) Windows
2 5 (83.33%) Active Directory
2 5 (83.33%) Windows 7
3 4 (66.67%) Windows Server 2012
3 4 (66.67%) Degree
3 4 (66.67%) Windows Server 2008
3 4 (66.67%) Microsoft
4 3 (50.00%) Firewall
4 3 (50.00%) Legal
4 3 (50.00%) SQL Server
4 3 (50.00%) SharePoint
4 3 (50.00%) DHCP
4 3 (50.00%) TCP/IP
4 3 (50.00%) DNS
4 3 (50.00%) Replication
4 3 (50.00%) VMware
4 3 (50.00%) Information Security
4 3 (50.00%) VLAN
4 3 (50.00%) Veeam
4 3 (50.00%) vCenter Server
4 3 (50.00%) VMware Infrastructure
4 3 (50.00%) Skype
4 3 (50.00%) vSphere
4 3 (50.00%) VMware ESXi
4 3 (50.00%) Skype for Business
5 1 (16.67%) Analytical Skills
5 1 (16.67%) Office 365
5 1 (16.67%) Video Conferencing
5 1 (16.67%) Microsoft Certification
5 1 (16.67%) Avaya

2nd Line Support Skill Set
Co-occurring IT Skills in Bath by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (50.00%) SharePoint
1 3 (50.00%) Skype for Business
2 1 (16.67%) CMS
Cloud Services
1 1 (16.67%) Office 365
Communications & Networking
1 3 (50.00%) DHCP
1 3 (50.00%) DNS
1 3 (50.00%) Firewall
1 3 (50.00%) Skype
1 3 (50.00%) TCP/IP
1 3 (50.00%) VLAN
2 1 (16.67%) LAN
2 1 (16.67%) WAN
2 1 (16.67%) WLAN
Database & Business Intelligence
1 3 (50.00%) SQL Server
2 1 (16.67%) DB2
General
1 3 (50.00%) Legal
2 1 (16.67%) Manufacturing
Miscellaneous
1 3 (50.00%) Replication
2 1 (16.67%) Analytical Skills
2 1 (16.67%) Video Conferencing
Operating Systems
1 6 (100.00%) Windows
2 5 (83.33%) Windows 7
3 4 (66.67%) Windows Server 2008
3 4 (66.67%) Windows Server 2012
Processes & Methodologies
1 3 (50.00%) Information Security
2 1 (16.67%) ITIL
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 4 (66.67%) Degree
2 1 (16.67%) MCSA
2 1 (16.67%) Microsoft Certification
System Software
1 5 (83.33%) Active Directory
2 3 (50.00%) VMware ESXi
2 3 (50.00%) VMware Infrastructure
2 3 (50.00%) vSphere
Systems Management
1 3 (50.00%) vCenter Server
Vendors
1 4 (66.67%) Microsoft
2 3 (50.00%) Veeam
2 3 (50.00%) VMware
3 1 (16.67%) Avaya