Period
to 16 January 2019

The median annual salary for a 2nd Line Support was £40,000 in advertised job vacancies in Somerset during the 6 months to 16 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
South West > Somerset
6 months to
16 Jan 2019
Same period 2018 Same period 2017
Rank 94 100 104
Rank change year-on-year +6 +4 -18
Permanent jobs requiring a 2nd Line Support 2 17 15
As % of all permanent IT jobs advertised in Somerset 0.20% 1.37% 1.20%
As % of the Job Titles category 0.22% 1.41% 1.23%
Number of salaries quoted 3 15 15
Somerset median annual salary £40,000 £25,500 £22,500
Median salary % change year-on-year +56.86% +13.33% -13.68%
South West median annual salary £26,500 £25,500 £25,000
% change year-on-year +3.92% +2.00% +4.17%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Somerset. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Somerset
Permanent vacancies in Somerset with a recognized job title 929 1,205 1,222
% of permanent IT jobs with a recognized job title 92.90% 97.26% 97.45%
Number of salaries quoted 686 1,026 1,046
Somerset median annual salary £42,500 £41,000 £40,000
Median salary % change year-on-year +3.66% +2.50% +6.67%
10th Percentile £25,851 £26,125 £24,000
90th Percentile £68,750 £58,750 £57,500
South West median annual salary £43,000 £40,000 £40,000
% change year-on-year +7.50% - +2.56%

2nd Line Support
Job Vacancy Trend in Somerset

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Somerset.

Job vacancy trend for 2nd Line Support in Somerset

2nd Line Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Somerset.

Salary trend for 2nd Line Support in Somerset

2nd Line Support
Salary Histogram in Somerset

The salary distribution of IT jobs citing 2nd Line Support in Somerset over the 6 months to 16 January 2019.

Salary histogram for 2nd Line Support in Somerset

2nd Line Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Somerset region over the 6 months to 16 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +17 1 £25,000 -1.96%
Street -4 1 £40,000 +45.45%
2nd Line Support
South West

2nd Line Support Skill Set
Top 11 Co-occurring IT Skills in Somerset

For the 6 months to 16 January 2019, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Somerset region featuring 2nd Line Support in the job title.

1 1 (50.00%) Windows
1 1 (50.00%) DNS
1 1 (50.00%) SLA
1 1 (50.00%) Active Directory
1 1 (50.00%) Firewall
1 1 (50.00%) Windows 7
1 1 (50.00%) Office 365
1 1 (50.00%) Windows 8
1 1 (50.00%) Analytical Skills
1 1 (50.00%) Windows 10
1 1 (50.00%) Analytical Mindset

2nd Line Support Skill Set
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (50.00%) Office 365
Communications & Networking
1 1 (50.00%) DNS
1 1 (50.00%) Firewall
Miscellaneous
1 1 (50.00%) Analytical Mindset
1 1 (50.00%) Analytical Skills
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows 10
1 1 (50.00%) Windows 7
1 1 (50.00%) Windows 8
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 1 (50.00%) Active Directory