The median annual salary for a 2nd Line Support was £23,750 in advertised job vacancies in Somerset during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
South West / Somerset
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 75 71 64
Rank change year-on-year -4 -7  
Permanent jobs requiring a 2nd Line Support 4 7 8
As % of all permanent IT jobs advertised in Somerset 0.58% 1.06% 1.29%
As % of the Job Titles category 0.60% 1.09% 1.32%
Number of salaries quoted 4 6 7
Median salary £23,750 £28,000 £28,500
Median salary % change year-on-year -15.17% -1.75%  
90% offered a salary of more than £22,150 £22,500 £17,000
10% offered a salary of more than £28,500 £32,500 £35,000
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Somerset. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Somerset
Permanent job vacancies with a job title containing a recognized job role 672 645 606
As % of all permanent IT job vacancies advertised in Somerset 97.39% 97.58% 97.43%
Number of salaries quoted 495 567 540
Median salary £40,000 £39,500 £36,000
Median salary % change year-on-year +1.26% +9.72%  
90% offered a salary of more than £27,500 £26,597 £24,000
10% offered a salary of more than £65,000 £55,000 £52,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support
Job Vacancy Trend in Somerset

The job posting trend of jobs advertised in Somerset that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Somerset

2nd Line Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Somerset.

Salary trend for 2nd Line Support in Somerset

2nd Line Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Somerset region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -8 2 £27,500 -15.38%
Clevedon - 1 £22,500 -
Taunton - 1 £22,000 -
2nd Line Support
South West

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Somerset

For the 6 months to 24 June 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Somerset region featuring 2nd Line Support in the job title.

1 6 (100.00%) Windows
2 4 (66.67%) Microsoft
3 3 (50.00%) Windows 7
3 3 (50.00%) Active Directory
4 2 (33.33%) DHCP
4 2 (33.33%) TCP/IP
4 2 (33.33%) VPN
4 2 (33.33%) DNS
4 2 (33.33%) VMware
4 2 (33.33%) Dynamics AX
4 2 (33.33%) MS Exchange
4 2 (33.33%) Windows 10
4 2 (33.33%) Time Management
4 2 (33.33%) Exchange Server 2010
4 2 (33.33%) Office 365
4 2 (33.33%) Windows 8
5 1 (16.67%) Windows Server 2012
5 1 (16.67%) Exchange Server 2013
5 1 (16.67%) Skype
5 1 (16.67%) Hyper-V
5 1 (16.67%) Postfix
5 1 (16.67%) VMware Infrastructure
5 1 (16.67%) Android
5 1 (16.67%) Windows Server 2008
5 1 (16.67%) vSphere
5 1 (16.67%) Apple iOS
5 1 (16.67%) Skype for Business
5 1 (16.67%) Fault Analysis
5 1 (16.67%) Virtual Servers
5 1 (16.67%) Computer Science Degree

2nd Line Support Skill Set
Co-occurring IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) Exchange Server 2010
1 2 (33.33%) MS Exchange
2 1 (16.67%) Apache
2 1 (16.67%) Exchange Server 2013
2 1 (16.67%) SharePoint
2 1 (16.67%) Skype for Business
Business Applications
1 2 (33.33%) Dynamics AX
Cloud Services
1 2 (33.33%) Office 365
Communications & Networking
1 2 (33.33%) DHCP
1 2 (33.33%) DNS
1 2 (33.33%) TCP/IP
1 2 (33.33%) VPN
2 1 (16.67%) Firewall
2 1 (16.67%) Skype
2 1 (16.67%) VLAN
2 1 (16.67%) VoIP
2 1 (16.67%) Wi-Fi
Database & Business Intelligence
1 1 (16.67%) MySQL
Miscellaneous
1 1 (16.67%) Blackberry
1 1 (16.67%) Computer Science
Operating Systems
1 6 (100.00%) Windows
2 3 (50.00%) Windows 7
3 2 (33.33%) Windows 10
3 2 (33.33%) Windows 8
4 1 (16.67%) Android
4 1 (16.67%) Apple iOS
4 1 (16.67%) Linux
4 1 (16.67%) Windows Server 2008
4 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 2 (33.33%) Time Management
2 1 (16.67%) Fault Analysis
2 1 (16.67%) Migration
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 1 (16.67%) Computer Science Degree
1 1 (16.67%) Degree
System Software
1 3 (50.00%) Active Directory
2 1 (16.67%) Hyper-V
2 1 (16.67%) Microsoft Virtual Server
2 1 (16.67%) Postfix
2 1 (16.67%) Squid
2 1 (16.67%) Virtual Servers
2 1 (16.67%) VMware Infrastructure
2 1 (16.67%) vSphere
Systems Management
1 1 (16.67%) Backup Exec
1 1 (16.67%) SCCM
Vendors
1 4 (66.67%) Microsoft
2 2 (33.33%) VMware
3 1 (16.67%) Cisco
3 1 (16.67%) Dell
3 1 (16.67%) EMC
3 1 (16.67%) HP
3 1 (16.67%) NetApp
3 1 (16.67%) Red Hat
3 1 (16.67%) Veritas