Period
to 18 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Bedfordshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 18 January 2018 with a comparison to the same period in the previous 2 years.

Service Management
East of England > Bedfordshire
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 35 73 98
Rank change year-on-year +38 +25 -15
Permanent jobs citing Service Management 42 46 29
As % of all permanent IT jobs advertised in Bedfordshire 4.70% 3.18% 1.61%
As % of the Processes & Methodologies category 5.29% 3.45% 1.79%
Number of salaries quoted 43 59 14
Bedfordshire median annual salary £45,500 £47,500 £52,500
Median salary % change year-on-year -4.21% -9.52% +10.53%
10th Percentile £27,800 £43,750 £36,075
90th Percentile £67,500 £54,750 £57,500
East of England median annual salary £37,700 £47,500 £47,702
% change year-on-year -20.63% -0.42% +19.25%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Bedfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Bedfordshire
Permanent vacancies with a requirement for process or methodology skills 794 1,333 1,624
As % of all permanent IT jobs advertised in Bedfordshire 88.91% 92.19% 90.27%
Number of salaries quoted 727 1,157 1,458
Bedfordshire median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £30,000 £31,500 £31,250
90th Percentile £73,750 £78,750 £73,400
East of England median annual salary £47,500 £45,500 £45,000
% change year-on-year +4.40% +1.11% -

Service Management
Job Vacancy Trend in Bedfordshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Bedfordshire.

Job vacancy trend for Service Management in Bedfordshire

Service Management
Salary Trend in Bedfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Bedfordshire.

Salary trend for Service Management in Bedfordshire

Service Management
Salary Histogram in Bedfordshire

The salary distribution of IT jobs citing Service Management in Bedfordshire over the 6 months to 18 January 2018.

Salary histogram for Service Management in Bedfordshire

Service Management
Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Bedfordshire region over the 6 months to 18 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Luton +28 18 £45,000 - 3
Bedford +18 7 £42,000 -6.67% 2
Service Management
East of England

For the 6 months to 18 January 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bedfordshire region with a requirement for Service Management.

1 25 (59.52%) ITIL
2 15 (35.71%) Service Delivery
3 13 (30.95%) ITSM
3 13 (30.95%) Windows
4 11 (26.19%) Marketing
5 9 (21.43%) SQL Server
6 8 (19.05%) Project Management
6 8 (19.05%) Stakeholder Management
6 8 (19.05%) SLA
6 8 (19.05%) SQL Server Integration Services
6 8 (19.05%) Microsoft Azure
7 7 (16.67%) Capacity Management
7 7 (16.67%) Office 365
7 7 (16.67%) Active Directory
7 7 (16.67%) Finance
7 7 (16.67%) Change Management
7 7 (16.67%) Data Centre
8 6 (14.29%) Infrastructure Monitoring
8 6 (14.29%) Analytical Skills
8 6 (14.29%) VMware
8 6 (14.29%) Continuous Improvement
8 6 (14.29%) SaaS
9 5 (11.90%) Windows Server 2008
9 5 (11.90%) Windows Server 2012
9 5 (11.90%) Analytics
9 5 (11.90%) Computer Science
9 5 (11.90%) CCNP
9 5 (11.90%) CCNA
9 5 (11.90%) Cisco Certification
9 5 (11.90%) Microsoft Certification

Service Management
Co-occurring IT Skills in Bedfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.14%) BizTalk Server
1 3 (7.14%) SharePoint
1 3 (7.14%) SharePoint Server
Applications
1 4 (9.52%) Microsoft Excel
1 4 (9.52%) Microsoft PowerPoint
1 4 (9.52%) MS Visio
2 3 (7.14%) EngageOne
Business Applications
1 3 (7.14%) Exstream
Cloud Services
1 8 (19.05%) Microsoft Azure
2 7 (16.67%) Office 365
3 6 (14.29%) SaaS
4 2 (4.76%) Amazon AWS
4 2 (4.76%) AWS Lambda
4 2 (4.76%) Google Cloud Platform
4 2 (4.76%) Serverless
Communications & Networking
1 3 (7.14%) Internet
2 1 (2.38%) LAN
2 1 (2.38%) SAN
2 1 (2.38%) VLAN
2 1 (2.38%) WAN
Database & Business Intelligence
1 9 (21.43%) SQL Server
2 8 (19.05%) SQL Server Integration Services
3 3 (7.14%) SQL Server Reporting Services
Development Applications
1 3 (7.14%) Team Foundation Server
2 2 (4.76%) SQL Server Management Studio (SSMS)
General
1 11 (26.19%) Marketing
2 7 (16.67%) Finance
3 3 (7.14%) Manufacturing
3 3 (7.14%) Retail
4 1 (2.38%) Legal
Job Titles
1 9 (21.43%) Analyst
2 7 (16.67%) Service Manager
3 6 (14.29%) Head of Service Management
4 5 (11.90%) 3rd Line Engineer
4 5 (11.90%) 3rd Line Support
4 5 (11.90%) 3rd Line Support Engineer
4 5 (11.90%) Delivery Manager
4 5 (11.90%) Services Delivery Manager
4 5 (11.90%) Support Engineer
4 5 (11.90%) Windows Engineer
4 5 (11.90%) Windows Support Engineer
5 4 (9.52%) Applications Support
5 4 (9.52%) Business Process Analyst
5 4 (9.52%) Process Analyst
5 4 (9.52%) Support Manager
6 3 (7.14%) Operations Manager
6 3 (7.14%) Senior Manager
6 3 (7.14%) Service Desk Manager
6 3 (7.14%) Technical Leader
6 3 (7.14%) Transition Manager
Libraries, Frameworks & Software Standards
1 5 (11.90%) Web Services
2 3 (7.14%) .NET
2 3 (7.14%) REST
2 3 (7.14%) SOAP
Miscellaneous
1 7 (16.67%) Data Centre
2 6 (14.29%) Analytical Skills
3 5 (11.90%) Computer Science
3 5 (11.90%) Virtual Team
4 4 (9.52%) Enterprise Software
5 1 (2.38%) Client/Server
5 1 (2.38%) Management Information System
Operating Systems
1 13 (30.95%) Windows
2 5 (11.90%) Windows Server
2 5 (11.90%) Windows Server 2008
2 5 (11.90%) Windows Server 2012
3 3 (7.14%) Linux
Processes & Methodologies
1 25 (59.52%) ITIL
2 15 (35.71%) Service Delivery
3 13 (30.95%) ITSM
4 8 (19.05%) Project Management
4 8 (19.05%) Stakeholder Management
5 7 (16.67%) Capacity Management
5 7 (16.67%) Change Management
6 6 (14.29%) Continuous Improvement
6 6 (14.29%) Infrastructure Monitoring
7 5 (11.90%) Analytics
7 5 (11.90%) Proactive Monitoring
8 4 (9.52%) Business Process Modelling
8 4 (9.52%) Disaster Recovery
8 4 (9.52%) E-Commerce
8 4 (9.52%) Service Design
9 3 (7.14%) BCP
9 3 (7.14%) ERP
9 3 (7.14%) ETL
9 3 (7.14%) OO
9 3 (7.14%) SOA
Programming Languages
1 5 (11.90%) SQL
2 3 (7.14%) Java
3 2 (4.76%) PowerShell
4 1 (2.38%) T-SQL
Qualifications
1 5 (11.90%) CCNA
1 5 (11.90%) CCNP
1 5 (11.90%) Cisco Certification
1 5 (11.90%) ITIL Foundation Certificate
1 5 (11.90%) MCP
1 5 (11.90%) MCSE
1 5 (11.90%) Microsoft Certification
2 4 (9.52%) Degree
2 4 (9.52%) ITIL Certification
Quality Assurance & Compliance
1 8 (19.05%) SLA
2 1 (2.38%) GDPR
2 1 (2.38%) ISO/IEC 27001
2 1 (2.38%) PCI DSS
System Software
1 7 (16.67%) Active Directory
2 2 (4.76%) VMware Infrastructure
3 1 (2.38%) Firmware
Systems Management
1 3 (7.14%) Dollar Universe
2 2 (4.76%) Ansible
2 2 (4.76%) Puppet
3 1 (2.38%) WSUS
Vendors
1 6 (14.29%) VMware
2 3 (7.14%) CA
2 3 (7.14%) OpenText
2 3 (7.14%) Tableau
3 2 (4.76%) Citrix
3 2 (4.76%) Google
4 1 (2.38%) Oracle