ITSM Jobs in County Antrim

IT Service Management (ITSM)
Northern Ireland > County Antrim

The table below provides summary statistics for permanent job vacancies advertised in County Antrim requiring ITSM skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITSM over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 19 64 95
Rank change year-on-year +45 +31 -25
Permanent jobs citing ITSM 14 8 5
As % of all permanent jobs advertised in County Antrim 7.14% 1.20% 0.61%
As % of the Processes & Methodologies category 7.53% 1.36% 0.64%
Number of salaries quoted 5 1 1
10th Percentile £44,500 - -
25th Percentile £51,250 - £37,500
Median annual salary (50th Percentile) £52,500 £95,000 £40,000
Median % change year-on-year -44.74% +137.50% +6.67%
75th Percentile £57,500 - £42,500
90th Percentile £83,000 - -
Northern Ireland median annual salary £52,500 £30,000 £40,000
% change year-on-year +75.00% -25.00% +6.67%

All Process and Methodology Skills
County Antrim

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in County Antrim.

Permanent vacancies with a requirement for process or methodology skills 186 587 786
As % of all permanent jobs advertised in County Antrim 94.90% 88.14% 96.32%
Number of salaries quoted 43 279 416
10th Percentile £26,000 £30,000 £31,250
25th Percentile £42,500 £38,000 £37,250
Median annual salary (50th Percentile) £55,000 £55,000 £50,000
Median % change year-on-year - +10.00% +5.26%
75th Percentile £70,375 £67,500 £62,500
90th Percentile £88,166 £87,500 £72,500
Northern Ireland median annual salary £52,500 £54,408 £50,000
% change year-on-year -3.51% +8.82% +11.11%

ITSM
Job Vacancy Trend in County Antrim

Job postings citing ITSM as a proportion of all IT jobs advertised in County Antrim.

Job vacancy trend for ITSM in County Antrim

ITSM
Salary Trend in County Antrim

3-month moving average salary quoted in jobs citing ITSM in County Antrim.

Salary trend for ITSM in County Antrim

ITSM
Salary Histogram in County Antrim

Salary distribution for jobs citing ITSM in County Antrim over the 6 months to 30 May 2025.

Salary histogram for ITSM in County Antrim

ITSM
Job Locations in County Antrim

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the County Antrim region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Belfast +47 14 £52,500 -44.74% 16
ITSM
Northern Ireland

ITSM
Co-occurring Skills and Capabilities in County Antrim by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) SharePoint
Applications
1 2 (14.29%) Microsoft Office
Business Applications
1 6 (42.86%) Remedy ITSM
Cloud Services
1 3 (21.43%) Azure
2 2 (14.29%) Microsoft 365
2 2 (14.29%) OneDrive
3 1 (7.14%) AWS
3 1 (7.14%) SaaS
Communications & Networking
1 6 (42.86%) VLAN
1 6 (42.86%) Wi-Fi
Database & Business Intelligence
1 1 (7.14%) Elasticsearch
Development Applications
1 8 (57.14%) JIRA
2 1 (7.14%) Jenkins
General
1 7 (50.00%) Social Skills
2 1 (7.14%) Finance
Job Titles
1 6 (42.86%) Delivery Manager
1 6 (42.86%) Network Delivery Manager
1 6 (42.86%) Network Manager
1 6 (42.86%) Network Operations Manager
1 6 (42.86%) Network Services Manager
1 6 (42.86%) Service Delivery Manager
1 6 (42.86%) Service Manager
2 4 (28.57%) Consultant
2 4 (28.57%) ServiceNow Consultant
3 2 (14.29%) 3rd Line Support
3 2 (14.29%) 3rd Line Support Specialist
3 2 (14.29%) Support Specialist
4 1 (7.14%) Business Manager
4 1 (7.14%) Development Manager
4 1 (7.14%) Java Engineer
4 1 (7.14%) New Business Development Manager
4 1 (7.14%) Senior
4 1 (7.14%) Senior ServiceNow Consultant
4 1 (7.14%) Support Engineer
4 1 (7.14%) Technical Consultant
Libraries, Frameworks & Software Standards
1 1 (7.14%) AngularJS
1 1 (7.14%) JSON
1 1 (7.14%) Kafka
1 1 (7.14%) Spring
1 1 (7.14%) Spring Boot
Miscellaneous
1 6 (42.86%) Fibre Optics
1 6 (42.86%) Management Information System
Operating Systems
1 2 (14.29%) Windows
1 2 (14.29%) Windows 10
1 2 (14.29%) Windows Server 2012
1 2 (14.29%) Windows Server 2016
Processes & Methodologies
1 11 (78.57%) Service Management
2 9 (64.29%) ITIL
3 6 (42.86%) Asset Management
3 6 (42.86%) Computer Science
3 6 (42.86%) Continuous Improvement
3 6 (42.86%) Innovative Thinking
3 6 (42.86%) IT Asset Management
3 6 (42.86%) Project Management
3 6 (42.86%) Service Delivery
3 6 (42.86%) Strategic Planning
4 3 (21.43%) Customer Service
4 3 (21.43%) Process Improvement
4 3 (21.43%) Translating Business Requirements
4 3 (21.43%) Workflow
5 1 (7.14%) Actionable Insight
5 1 (7.14%) Business Development
5 1 (7.14%) Case Management
5 1 (7.14%) DevOps
5 1 (7.14%) Incident Management
5 1 (7.14%) Remediation Plan
Programming Languages
1 3 (21.43%) JavaScript
2 1 (7.14%) Java
2 1 (7.14%) PL/SQL
Qualifications
1 9 (64.29%) Degree
2 6 (42.86%) Computer Science Degree
3 1 (7.14%) SC Cleared
3 1 (7.14%) Security Cleared
System Software
1 2 (14.29%) Active Directory
2 1 (7.14%) Docker
Systems Management
1 1 (7.14%) Control-M
1 1 (7.14%) Grafana
1 1 (7.14%) Kibana
1 1 (7.14%) Kubernetes
1 1 (7.14%) Prometheus
Vendors
1 7 (50.00%) BMC
2 6 (42.86%) Remedy
3 5 (35.71%) ServiceNow
4 2 (14.29%) Microsoft
5 1 (7.14%) Oracle
5 1 (7.14%) Splunk