2nd Line Support Analyst Job Trends in Berkshire

Second Line Support Analyst
South East > Berkshire

The median Second Line Support Analyst salary in Berkshire is £32,750 per year, according to job vacancies posted during the 6 months leading to 21 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
21 Sep 2025		 Same period 2024 Same period 2023
Rank 143 - 144
Rank change year-on-year - - +49
Permanent jobs requiring a 2nd Line Support Analyst 2 0 2
As % of all permanent jobs advertised in Berkshire 0.10% - 0.10%
As % of the Job Titles category 0.11% - 0.11%
Number of salaries quoted 2 0 2
10th Percentile - - -
25th Percentile £31,375 - £50,000
Median annual salary (50th Percentile) £32,750 - £55,000
Median % change year-on-year - - +83.33%
75th Percentile £34,125 - £60,000
90th Percentile - - -
South East median annual salary £30,500 £35,000 £30,500
% change year-on-year -12.86% +14.75% +1.67%

All Permanent IT Job Vacancies
Berkshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Berkshire with a recognized job title 1,809 2,290 1,848
% of permanent jobs with a recognized job title 92.96% 95.14% 92.86%
Number of salaries quoted 779 1,285 1,269
10th Percentile £27,800 £35,000 £32,500
25th Percentile £34,500 £43,750 £40,500
Median annual salary (50th Percentile) £47,520 £57,500 £55,000
Median % change year-on-year -17.36% +4.55% -8.33%
75th Percentile £69,102 £75,000 £73,750
90th Percentile £85,000 £85,000 £87,750
South East median annual salary £50,000 £52,250 £55,000
% change year-on-year -4.31% -5.00% -

2nd Line Support Analyst
Job Vacancy Trend in Berkshire

Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in Berkshire.

Job vacancy trend for 2nd Line Support Analyst in Berkshire

2nd Line Support Analyst
Salary Trend in Berkshire

Salary distribution trend for 2nd Line Support Analyst job vacancies in Berkshire.

Salary distribution trend for 2nd Line Support Analyst job vacancies in Berkshire

2nd Line Support Analyst Skill Set
Top 12 Co-occurring Skills and Capabilities in Berkshire

For the 6 months to 21 September 2025, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region featuring 2nd Line Support Analyst in the job title.

1 2 (100.00%) Microsoft Office
1 2 (100.00%) Windows
1 2 (100.00%) Microsoft
1 2 (100.00%) Active Directory
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Cybersecurity
1 2 (100.00%) Driving Licence
1 2 (100.00%) Customer-Centric Approach
1 2 (100.00%) Customer-Centricity
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Social Skills
1 2 (100.00%) Customer Service

2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (100.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Microsoft 365
General
1 2 (100.00%) Social Skills
Miscellaneous
1 2 (100.00%) Driving Licence
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) Customer-Centric Approach
1 2 (100.00%) Customer-Centricity
1 2 (100.00%) Cybersecurity
1 2 (100.00%) Problem-Solving
System Software
1 2 (100.00%) Active Directory
Vendors
1 2 (100.00%) Microsoft
3 2nd Line Support Analyst jobs in the South East