The median annual salary for a 2nd Line Support Analyst was £27,500 in advertised job vacancies in Berkshire during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Second Line Support Analyst
South East / Berkshire
Rank 176 205 213
Rank change year-on-year +29 +8  
Permanent jobs requiring a 2nd Line Support Analyst 8 14 10
As % of all permanent IT jobs advertised in Berkshire 0.24% 0.28% 0.19%
As % of the Job Titles category 0.25% 0.30% 0.19%
Number of salaries quoted 8 14 9
Median salary £27,500 £30,250 £27,500
Median salary % change year-on-year -9.09% +10.00%  
90% offered a salary of more than £24,000 £25,450 £26,700
10% offered a salary of more than £32,950 £32,200 £31,000
UK excluding London median salary £25,000 £26,500 £24,250
% change year-on-year -5.66% +9.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Berkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Berkshire
Permanent job vacancies with a job title containing a recognized job role 3164 4679 5148
As % of all permanent IT job vacancies advertised in Berkshire 94.90% 94.64% 95.44%
Number of salaries quoted 2575 3816 3820
Median salary £47,500 £50,000 £47,500
Median salary % change year-on-year -5.00% +5.26%  
90% offered a salary of more than £27,000 £28,500 £26,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

2nd Line Support Analyst
Job Vacancy Trend in Berkshire

The job posting trend of jobs advertised in Berkshire that featured 2nd Line Support Analyst in the job title.

Job vacancy trend for 2nd Line Support Analyst in Berkshire

2nd Line Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in Berkshire.

Salary trend for 2nd Line Support Analyst in Berkshire

2nd Line Support Analyst
Salary Histogram in Berkshire

The salary distribution of IT jobs citing 2nd Line Support Analyst in Berkshire over the 3 months to 26 March 2017.

Salary histogram for 2nd Line Support Analyst in Berkshire

2nd Line Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Berkshire region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading - 6 £27,500 - 2
Maidenhead 0 1 £24,000 -23.80%
2nd Line Support Analyst
South East

2nd Line Support Analyst Skill Set
Top 30 Related IT Skills in Berkshire

For the 6 months to 26 March 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring 2nd Line Support Analyst in the job title.

1 10 (83.33%) Windows
2 6 (50.00%) Active Directory
3 5 (41.67%) Windows Server
4 4 (33.33%) VPN
4 4 (33.33%) LAN
5 3 (25.00%) Windows 7
5 3 (25.00%) DNS
5 3 (25.00%) DHCP
5 3 (25.00%) Microsoft
5 3 (25.00%) Office 365
6 2 (16.67%) Exchange Server 2013
6 2 (16.67%) Mentoring
6 2 (16.67%) TCP/IP
6 2 (16.67%) VoIP
6 2 (16.67%) WAN
6 2 (16.67%) Unix
6 2 (16.67%) CRM
6 2 (16.67%) Solaris
6 2 (16.67%) C++
6 2 (16.67%) HTML
6 2 (16.67%) Java
6 2 (16.67%) .NET
6 2 (16.67%) J2EE
6 2 (16.67%) IIS
6 2 (16.67%) CSS
6 2 (16.67%) ITIL
6 2 (16.67%) Windows Mobile
6 2 (16.67%) IP Telephony
6 2 (16.67%) Degree
6 2 (16.67%) VMware Infrastructure

2nd Line Support Analyst Skill Set
Top Related IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) Exchange Server 2013
1 2 (16.67%) IIS
2 1 (8.33%) Skype for Business
Applications
1 1 (8.33%) MS Excel
Cloud Services
1 3 (25.00%) Office 365
2 1 (8.33%) Microsoft Azure
Communications & Networking
1 4 (33.33%) LAN
1 4 (33.33%) VPN
2 3 (25.00%) DHCP
2 3 (25.00%) DNS
3 2 (16.67%) IP Telephony
3 2 (16.67%) TCP/IP
3 2 (16.67%) VoIP
3 2 (16.67%) WAN
4 1 (8.33%) Firewall
4 1 (8.33%) Skype
4 1 (8.33%) VLAN
General
1 1 (8.33%) Finance
Libraries, Frameworks & Software Standards
1 2 (16.67%) .NET
1 2 (16.67%) CSS
1 2 (16.67%) HTML
1 2 (16.67%) J2EE
Miscellaneous
1 1 (8.33%) PKI
Operating Systems
1 10 (83.33%) Windows
2 5 (41.67%) Windows Server
3 3 (25.00%) Windows 7
4 2 (16.67%) Solaris
4 2 (16.67%) Unix
4 2 (16.67%) Windows Mobile
5 1 (8.33%) Windows 10
5 1 (8.33%) Windows 8
5 1 (8.33%) Windows Server 2008
5 1 (8.33%) Windows Server 2012
Processes & Methodologies
1 2 (16.67%) CRM
1 2 (16.67%) ITIL
1 2 (16.67%) Mentoring
2 1 (8.33%) Change Management
2 1 (8.33%) ITSM
2 1 (8.33%) Service Management
2 1 (8.33%) Stakeholder Management
Programming Languages
1 2 (16.67%) C++
1 2 (16.67%) Java
2 1 (8.33%) PowerShell
Qualifications
1 2 (16.67%) Degree
2 1 (8.33%) CCNA
2 1 (8.33%) Cisco Certification
2 1 (8.33%) ITIL Certification
2 1 (8.33%) MCITP
2 1 (8.33%) MCP
2 1 (8.33%) MCSA
2 1 (8.33%) MCSE
2 1 (8.33%) Microsoft Certification
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 6 (50.00%) Active Directory
2 2 (16.67%) VMware Infrastructure
3 1 (8.33%) Hyper-V
3 1 (8.33%) Virtual Desktop
Vendors
1 3 (25.00%) Microsoft
2 2 (16.67%) VMware
3 1 (8.33%) Symantec
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £28000.00 per annum + Benefits
Posted: 2 days ago
Berkshire
Applause IT Innovation
Salary: £28000 - £36000 per annum + Based on Exp + Great Benefits
Posted: 4 days ago
Reading
Applause IT Ltd
Salary: £28000 - £36000 per annum + Based on Exp + Great Benefits
Posted: 23 days ago