Customer-Centricity Jobs in Berkshire

Customer-Centric
South East > Berkshire

The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 24 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 Apr 2024
Same period 2023 Same period 2022
Rank 132 130 120
Rank change year-on-year -2 -10 +31
Permanent jobs citing Customer-Centricity 38 62 66
As % of all permanent jobs advertised in Berkshire 1.22% 1.95% 1.94%
As % of the Processes & Methodologies category 1.41% 2.05% 2.11%
Number of salaries quoted 15 28 35
10th Percentile £26,500 - £26,500
25th Percentile £27,250 £28,000 £42,750
Median annual salary (50th Percentile) £36,000 £40,000 £63,000
Median % change year-on-year -10.00% -36.51% +50.00%
75th Percentile £71,500 £76,250 £82,500
90th Percentile £103,000 £89,125 -
South East median annual salary £42,500 £59,487 £62,250
% change year-on-year -28.56% -4.44% +24.50%

All Process and Methodology Skills
Berkshire

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 2,686 3,030 3,129
As % of all permanent jobs advertised in Berkshire 86.56% 95.22% 91.87%
Number of salaries quoted 1,875 1,677 1,999
10th Percentile £30,000 £31,250 £32,500
25th Percentile £38,000 £41,250 £43,750
Median annual salary (50th Percentile) £54,995 £57,500 £57,500
Median % change year-on-year -4.36% - +4.55%
75th Percentile £71,250 £75,000 £72,500
90th Percentile £87,500 £92,500 £81,350
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +8.91%

Customer-Centricity
Job Vacancy Trend in Berkshire

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Berkshire.

Job vacancy trend for Customer-Centricity in Berkshire

Customer-Centricity
Salary Trend in Berkshire

3-month moving average salary quoted in jobs citing Customer-Centricity in Berkshire.

Salary trend for Customer-Centricity in Berkshire

Customer-Centricity
Salary Histogram in Berkshire

Salary distribution for jobs citing Customer-Centricity in Berkshire over the 6 months to 24 April 2024.

Salary histogram for Customer-Centricity in Berkshire

Customer-Centricity
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the Berkshire region over the 6 months to 24 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Reading +28 16 £68,750 -19.12% 3
Maidenhead -4 5 £27,000 -3.57%
Wokingham +2 2 £110,000 +25.71%
Slough +29 1 - - 1
Newbury - 1 - -
Customer-Centricity
South East

Customer-Centricity
Co-occurring Skills and Capabilities in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.89%) Confluence
2 1 (2.63%) Red Hat Fuse
Applications
1 4 (10.53%) Adobe Captivate
1 4 (10.53%) Microsoft PowerPoint
2 1 (2.63%) Microsoft Excel
Business Applications
1 2 (5.26%) Dynamics CRM
2 1 (2.63%) Remedy ITSM
Cloud Services
1 15 (39.47%) Power Platform
2 9 (23.68%) Azure
3 5 (13.16%) Microsoft 365
4 3 (7.89%) AWS
5 2 (5.26%) Azure DevOps
5 2 (5.26%) GitHub
5 2 (5.26%) OCI
5 2 (5.26%) OpenShift
5 2 (5.26%) SaaS
6 1 (2.63%) Amazon CloudWatch
6 1 (2.63%) Amazon GuardDuty
Communications & Networking
1 4 (10.53%) DHCP
1 4 (10.53%) DNS
1 4 (10.53%) VPN
2 1 (2.63%) HTTP
2 1 (2.63%) SSH
2 1 (2.63%) Telnet
Database & Business Intelligence
1 15 (39.47%) Power BI
2 1 (2.63%) Data Mining
Development Applications
1 4 (10.53%) JIRA
2 2 (5.26%) Git
2 2 (5.26%) Jenkins
General
1 21 (55.26%) Telecoms
2 20 (52.63%) Analytical Skills
3 18 (47.37%) Marketing
4 16 (42.11%) Social Skills
5 14 (36.84%) Brand Awareness
6 7 (18.42%) Publishing
7 5 (13.16%) Finance
8 4 (10.53%) Presentation Skills
9 2 (5.26%) Influencing Skills
9 2 (5.26%) Legal
9 2 (5.26%) Public Sector
9 2 (5.26%) Retail
10 1 (2.63%) Billing
10 1 (2.63%) Electronics
10 1 (2.63%) Inclusion and Diversity
10 1 (2.63%) Manufacturing
10 1 (2.63%) Organisational Skills
Job Titles
1 14 (36.84%) Customer Experience Manager
2 4 (10.53%) Analyst
2 4 (10.53%) Designer
2 4 (10.53%) Instructional Designer
2 4 (10.53%) Lead
2 4 (10.53%) Support Engineer
3 2 (5.26%) Delivery Manager
3 2 (5.26%) Senior
3 2 (5.26%) Senior Manager
3 2 (5.26%) Senior Transformation Manager
3 2 (5.26%) Service Delivery Manager
3 2 (5.26%) Service Manager
3 2 (5.26%) Transformation Manager
4 1 (2.63%) 1st Line Engineer
4 1 (2.63%) AWS Architect
4 1 (2.63%) Data Centre Technician
4 1 (2.63%) Data Technician
4 1 (2.63%) Deskside Engineer
4 1 (2.63%) Head of Product Development
4 1 (2.63%) Marketing Data Analyst
Libraries, Frameworks & Software Standards
1 1 (2.63%) REST
1 1 (2.63%) SOAP
1 1 (2.63%) XML
Miscellaneous
1 16 (42.11%) Product Ownership
2 5 (13.16%) Driving Licence
3 4 (10.53%) e-Learning
4 2 (5.26%) Renewable Energy
5 1 (2.63%) Data Centre
5 1 (2.63%) Management Information System
5 1 (2.63%) PMI
5 1 (2.63%) Public Cloud
Operating Systems
1 2 (5.26%) Linux
2 1 (2.63%) Ubuntu
Processes & Methodologies
1 21 (55.26%) Agile
2 19 (50.00%) Project Management
3 17 (44.74%) CRM
4 16 (42.11%) Continuous Improvement
4 16 (42.11%) Customer Experience
4 16 (42.11%) Customer Journey Map
4 16 (42.11%) Journey Map
4 16 (42.11%) Marketing Strategy
5 15 (39.47%) B2B
5 15 (39.47%) Digital Marketing
5 15 (39.47%) Objectives and Key Results
5 15 (39.47%) Wireframes
6 14 (36.84%) A/B Testing
6 14 (36.84%) Backlog Prioritisation
6 14 (36.84%) Cost Reduction
6 14 (36.84%) Data Interpretation
6 14 (36.84%) Email Marketing
6 14 (36.84%) Performance Metrics
6 14 (36.84%) Prototyping
6 14 (36.84%) Usability Testing
Programming Languages
1 14 (36.84%) C
2 2 (5.26%) Bash
2 2 (5.26%) JavaScript
2 2 (5.26%) PowerShell
2 2 (5.26%) Python
3 1 (2.63%) Java
Qualifications
1 21 (55.26%) Degree
2 5 (13.16%) Azure Certification
2 5 (13.16%) ITIL Foundation Certificate
2 5 (13.16%) Microsoft Certification
3 2 (5.26%) ITIL Certification
4 1 (2.63%) PgMP
4 1 (2.63%) PMI Certification
4 1 (2.63%) SC Cleared
4 1 (2.63%) Security Cleared
Quality Assurance & Compliance
1 6 (15.79%) SLA
2 3 (7.89%) QA
3 1 (2.63%) Government Security Classifications
3 1 (2.63%) NCSC
System Software
1 2 (5.26%) Docker
Systems Management
1 2 (5.26%) Kubernetes
1 2 (5.26%) Terraform
2 1 (2.63%) ZABBIX
Vendors
1 12 (31.58%) Microsoft
2 4 (10.53%) Adobe
3 3 (7.89%) SAP
4 2 (5.26%) MuleSoft
4 2 (5.26%) Oracle
5 1 (2.63%) BMC
5 1 (2.63%) Red Hat
5 1 (2.63%) Remedy