Period
to 18 November 2017

The median annual salary for a Help Desk Analyst was £28,500 in advertised job vacancies in Berkshire during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Analyst
South East > Berkshire
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 234 289 325
Rank change year-on-year +55 +36 -16
Permanent jobs requiring a Help Desk Analyst 21 8 23
As % of all permanent IT jobs advertised in Berkshire 0.34% 0.092% 0.21%
As % of the Job Titles category 0.35% 0.096% 0.22%
Number of salaries quoted 12 8 21
Berkshire median annual salary £28,500 £21,500 £22,500
Median salary % change year-on-year +32.56% -4.44% +8.43%
10th Percentile £19,000 £19,225 £18,500
90th Percentile £29,475 £29,275 £32,250
South East median annual salary £22,750 £22,500 £22,000
% change year-on-year +1.11% +2.27% +2.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Berkshire
Permanent vacancies in Berkshire with a recognized job title 5980 8326 10623
% of permanent IT jobs with a recognized job title 95.48% 95.64% 96.03%
Number of salaries quoted 4793 6524 8430
Berkshire median annual salary £47,500 £50,000 £48,500
Median salary % change year-on-year -5.00% +3.09% +7.78%
10th Percentile £26,250 £27,825 £26,250
90th Percentile £75,000 £73,750 £71,250
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Help Desk Analyst
Job Vacancy Trend in Berkshire

Job postings that featured Help Desk Analyst in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Help Desk Analyst in Berkshire

Help Desk Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in Berkshire.

Salary trend for Help Desk Analyst in Berkshire

Help Desk Analyst
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Help Desk Analyst in Berkshire over the 6 months to 18 November 2017.

Salary histogram for Help Desk Analyst in Berkshire

Help Desk Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the Berkshire region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newbury +3 15 £28,500 -1.72%
Reading +43 4 £21,750 +1.16%
Windsor - 1 £22,500 -
Help Desk Analyst
South East

Help Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 18 November 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Help Desk Analyst in the job title.

1 17 (80.95%) ITIL
2 16 (76.19%) SQL
2 16 (76.19%) Finance
3 15 (71.43%) Marketing
3 15 (71.43%) JIRA
3 15 (71.43%) Digital Marketing
3 15 (71.43%) Manufacturing
3 15 (71.43%) Programme Management
3 15 (71.43%) ITSM
3 15 (71.43%) Electronics
3 15 (71.43%) Telecoms
3 15 (71.43%) Linux
3 15 (71.43%) Unix
3 15 (71.43%) SAP
3 15 (71.43%) Business Intelligence
3 15 (71.43%) SLA
3 15 (71.43%) Project Management
3 15 (71.43%) Proactive Monitoring
4 3 (14.29%) Windows
5 2 (9.52%) Degree
6 1 (4.76%) SQL Server Integration Services
6 1 (4.76%) Time Management
6 1 (4.76%) Windows Server 2008
6 1 (4.76%) Windows 7
6 1 (4.76%) Asset Management
6 1 (4.76%) SQL Server Reporting Services
6 1 (4.76%) SaaS
6 1 (4.76%) Structured Cabling
6 1 (4.76%) Kalman Filter
6 1 (4.76%) Windows 10

Help Desk Analyst Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.76%) IIS
Applications
1 1 (4.76%) Microsoft Office
Cloud Services
1 1 (4.76%) SaaS
Communications & Networking
1 1 (4.76%) Internet
1 1 (4.76%) SMS
1 1 (4.76%) Structured Cabling
Database & Business Intelligence
1 1 (4.76%) SQL Server Integration Services
1 1 (4.76%) SQL Server Reporting Services
Development Applications
1 15 (71.43%) JIRA
General
1 16 (76.19%) Finance
2 15 (71.43%) Electronics
2 15 (71.43%) Manufacturing
2 15 (71.43%) Marketing
2 15 (71.43%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.76%) .NET
Operating Systems
1 15 (71.43%) Linux
1 15 (71.43%) Unix
2 3 (14.29%) Windows
3 1 (4.76%) Windows 10
3 1 (4.76%) Windows 7
3 1 (4.76%) Windows Server
3 1 (4.76%) Windows Server 2003
3 1 (4.76%) Windows Server 2008
Processes & Methodologies
1 17 (80.95%) ITIL
2 15 (71.43%) Business Intelligence
2 15 (71.43%) Digital Marketing
2 15 (71.43%) ITSM
2 15 (71.43%) Proactive Monitoring
2 15 (71.43%) Programme Management
2 15 (71.43%) Project Management
3 1 (4.76%) Asset Management
3 1 (4.76%) Kalman Filter
3 1 (4.76%) Time Management
Programming Languages
1 16 (76.19%) SQL
2 1 (4.76%) JavaScript
2 1 (4.76%) T-SQL
Qualifications
1 2 (9.52%) Degree
2 1 (4.76%) ITIL Certification
Quality Assurance & Compliance
1 15 (71.43%) SLA
Systems Management
1 1 (4.76%) Norton AntiVirus
Vendors
1 15 (71.43%) SAP
2 1 (4.76%) Microsoft
2 1 (4.76%) Symantec