The median annual salary for a Help Desk Analyst was £24,500 in advertised job vacancies in Berkshire during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Analyst
South East / Berkshire
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 172 217 225
Rank change year-on-year +45 +8  
Permanent jobs requiring a Help Desk Analyst 8 4 5
As % of all permanent IT jobs advertised in Berkshire 0.24% 0.080% 0.091%
As % of the Job Titles category 0.25% 0.084% 0.096%
Number of salaries quoted 8 4 2
Median salary £24,500 £23,500 £19,750
Median salary % change year-on-year +4.25% +18.98%  
90% offered a salary of more than £22,200 £21,650 £19,550
10% offered a salary of more than £26,800 £25,000 £19,950
UK excluding London median salary £21,000 £21,500 £21,750
% change year-on-year -2.32% -1.14%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Berkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Berkshire
Permanent job vacancies with a job title containing a recognized job role 3205 4758 5225
As % of all permanent IT job vacancies advertised in Berkshire 95.05% 94.80% 95.50%
Number of salaries quoted 2589 3888 3873
Median salary £47,500 £50,000 £47,500
Median salary % change year-on-year -5.00% +5.26%  
90% offered a salary of more than £27,000 £28,800 £26,000
10% offered a salary of more than £70,000 £70,000 £68,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

Help Desk Analyst
Job Vacancy Trend in Berkshire

The job posting trend of jobs advertised in Berkshire that featured Help Desk Analyst in the job title.

Job vacancy trend for Help Desk Analyst in Berkshire

Help Desk Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in Berkshire.

Salary trend for Help Desk Analyst in Berkshire

Help Desk Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the Berkshire region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newbury +15 3 £26,500 +6.00%
Wokingham +7 2 £22,500 +4.65%
Reading - 2 £24,500 -
Slough - 1 £22,500 -
Help Desk Analyst
South East

Help Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 30 March 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Help Desk Analyst in the job title.

1 10 (66.67%) ITIL
2 9 (60.00%) SLA
3 8 (53.33%) SQL
3 8 (53.33%) Windows
4 7 (46.67%) MS Office
5 6 (40.00%) SAP
5 6 (40.00%) Linux
5 6 (40.00%) Microsoft
5 6 (40.00%) Unix
5 6 (40.00%) Business Intelligence
5 6 (40.00%) Project Management
5 6 (40.00%) SAP Oil and Gas
5 6 (40.00%) Marketing
5 6 (40.00%) JIRA
5 6 (40.00%) ITSM
5 6 (40.00%) Electronics
5 6 (40.00%) Telecoms
5 6 (40.00%) Finance
5 6 (40.00%) Manufacturing
5 6 (40.00%) Programme Management
5 6 (40.00%) Windows Server
5 6 (40.00%) Digital Marketing
6 5 (33.33%) MS Excel
7 4 (26.67%) Problem Management
7 4 (26.67%) Office 365
8 3 (20.00%) Windows 8
8 3 (20.00%) Windows 7
9 2 (13.33%) SharePoint
9 2 (13.33%) MS Visio
9 2 (13.33%) SQL Server

Help Desk Analyst Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (13.33%) SharePoint
Applications
1 7 (46.67%) MS Office
2 5 (33.33%) MS Excel
3 2 (13.33%) MS Visio
Business Applications
1 6 (40.00%) SAP Oil and Gas
Cloud Services
1 4 (26.67%) Office 365
Communications & Networking
1 2 (13.33%) Internet
Database & Business Intelligence
1 2 (13.33%) Relational Database
1 2 (13.33%) SQL Server
2 1 (6.67%) Hadoop
Development Applications
1 6 (40.00%) JIRA
General
1 6 (40.00%) Electronics
1 6 (40.00%) Finance
1 6 (40.00%) Manufacturing
1 6 (40.00%) Marketing
1 6 (40.00%) Telecoms
Operating Systems
1 8 (53.33%) Windows
2 6 (40.00%) Linux
2 6 (40.00%) Unix
2 6 (40.00%) Windows Server
3 3 (20.00%) Windows 7
3 3 (20.00%) Windows 8
4 2 (13.33%) Windows Server 2008
4 2 (13.33%) Windows Server 2012
Processes & Methodologies
1 10 (66.67%) ITIL
2 6 (40.00%) Business Intelligence
2 6 (40.00%) Digital Marketing
2 6 (40.00%) ITSM
2 6 (40.00%) Programme Management
2 6 (40.00%) Project Management
3 4 (26.67%) Problem Management
4 2 (13.33%) Process Improvement
4 2 (13.33%) Root Cause Analysis
5 1 (6.67%) Escalation Management
Programming Languages
1 8 (53.33%) SQL
Quality Assurance & Compliance
1 9 (60.00%) SLA
System Software
1 1 (6.67%) Active Directory
Vendors
1 6 (40.00%) Microsoft
1 6 (40.00%) SAP
2 1 (6.67%) Splunk