The median annual salary for a Help Desk Analyst was £22,000 in advertised job vacancies in the South East during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Analyst
England / South East
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 332 358 397
Rank change year-on-year +26 +39  
Permanent jobs requiring a Help Desk Analyst 48 84 86
As % of all permanent IT jobs advertised in the South East 0.33% 0.46% 0.40%
As % of the Job Titles category 0.34% 0.48% 0.42%
Number of salaries quoted 45 75 81
Median salary £22,000 £22,500 £22,500
Median salary % change year-on-year -2.22% -  
90% offered a salary of more than £17,000 £20,000 £17,500
10% offered a salary of more than £26,000 £30,000 £28,000
UK excluding London median salary £22,000 £21,500 £21,000
% change year-on-year +2.32% +2.38%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14206 17673 20720
As % of all permanent IT job vacancies advertised in the South East 96.63% 96.96% 97.14%
Number of salaries quoted 11912 15039 16887
Median salary £42,500 £44,000 £42,500
Median salary % change year-on-year -3.40% +3.52%  
90% offered a salary of more than £25,500 £26,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Help Desk Analyst
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Help Desk Analyst in the job title.

Job vacancy trend for Help Desk Analyst in the South East

Help Desk Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in the South East.

Salary trend for Help Desk Analyst in the South East

Help Desk Analyst
Salary Histogram in the South East

The salary distribution of IT jobs citing Help Desk Analyst in the South East over the 3 months to 26 June 2017.

Salary histogram for Help Desk Analyst in the South East

Help Desk Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +18 13 £20,500 -19.60% 1
Hampshire +12 11 £23,000 -6.12% 3
Buckinghamshire -10 9 £17,000 -15.00%
Berkshire +24 7 £24,000 +9.09% 1
Kent +8 5 £26,000 +5.85% 1
West Sussex +12 2 £22,500 +4.65%
Oxfordshire -3 1 £17,500 -26.31%
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 26 June 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Help Desk Analyst in the job title.

1 56 (62.22%) Windows
2 55 (61.11%) Microsoft
3 52 (57.78%) Microsoft Office
4 45 (50.00%) ITIL
5 38 (42.22%) Active Directory
6 33 (36.67%) Windows 8
7 29 (32.22%) SLA
8 25 (27.78%) Windows 7
9 23 (25.56%) Microsoft Certification
10 22 (24.44%) Windows 10
11 18 (20.00%) Degree
11 18 (20.00%) HND
12 15 (16.67%) Finance
12 15 (16.67%) Computer Science
13 14 (15.56%) Windows XP
13 14 (15.56%) Windows Server
13 14 (15.56%) Office 365
14 13 (14.44%) Computer Science Degree
14 13 (14.44%) GNVQ
15 11 (12.22%) MCSE
15 11 (12.22%) A+ Certification
16 10 (11.11%) SAP
17 9 (10.00%) SQL
17 9 (10.00%) MS Exchange
18 8 (8.89%) Manufacturing
18 8 (8.89%) Telecoms
19 7 (7.78%) Marketing
19 7 (7.78%) Digital Marketing
19 7 (7.78%) Programme Management
19 7 (7.78%) SAP Oil and Gas

Help Desk Analyst Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (10.00%) MS Exchange
2 4 (4.44%) SharePoint
3 1 (1.11%) Exchange Server 2007
3 1 (1.11%) Exchange Server 2010
3 1 (1.11%) Exchange Server 2013
3 1 (1.11%) SAS
Applications
1 52 (57.78%) Microsoft Office
2 7 (7.78%) Microsoft Excel
3 4 (4.44%) MS Visio
4 3 (3.33%) Microsoft PowerPoint
Business Applications
1 7 (7.78%) SAP Oil and Gas
Cloud Services
1 14 (15.56%) Office 365
2 1 (1.11%) Microsoft Azure
2 1 (1.11%) SaaS
Communications & Networking
1 4 (4.44%) LAN
2 3 (3.33%) Internet
2 3 (3.33%) VoIP
2 3 (3.33%) WAN
3 2 (2.22%) VPN
4 1 (1.11%) DNS
4 1 (1.11%) Firewall
4 1 (1.11%) Structured Cabling
4 1 (1.11%) WebEx
Database & Business Intelligence
1 2 (2.22%) Relational Database
1 2 (2.22%) SQL Server
2 1 (1.11%) Hadoop
Development Applications
1 6 (6.67%) JIRA
General
1 15 (16.67%) Finance
2 8 (8.89%) Manufacturing
2 8 (8.89%) Telecoms
3 7 (7.78%) Electronics
3 7 (7.78%) Marketing
4 5 (5.56%) Advertising
5 1 (1.11%) Aerospace
5 1 (1.11%) French Language
5 1 (1.11%) German Language
5 1 (1.11%) Law
Miscellaneous
1 15 (16.67%) Computer Science
2 2 (2.22%) Chip and PIN
3 1 (1.11%) AS400
3 1 (1.11%) Blackberry
3 1 (1.11%) Driving Licence
3 1 (1.11%) EPoS
3 1 (1.11%) Fat Client
3 1 (1.11%) Smartphone
3 1 (1.11%) Thin Client
Operating Systems
1 56 (62.22%) Windows
2 33 (36.67%) Windows 8
3 25 (27.78%) Windows 7
4 22 (24.44%) Windows 10
5 14 (15.56%) Windows Server
5 14 (15.56%) Windows XP
6 6 (6.67%) Linux
7 5 (5.56%) Unix
8 4 (4.44%) Windows Server 2008
9 3 (3.33%) Windows Server 2012
10 1 (1.11%) Apple iOS
10 1 (1.11%) Mac OS X
10 1 (1.11%) Windows Server 2003
Processes & Methodologies
1 45 (50.00%) ITIL
2 7 (7.78%) Business Intelligence
2 7 (7.78%) Digital Marketing
2 7 (7.78%) Programme Management
3 6 (6.67%) ITSM
4 5 (5.56%) Project Management
4 5 (5.56%) Time Management
5 3 (3.33%) Problem Management
5 3 (3.33%) Process Improvement
5 3 (3.33%) Service Delivery
6 2 (2.22%) Asset Management
6 2 (2.22%) CAD
6 2 (2.22%) Continuous Improvement
6 2 (2.22%) Continuous Improvement Process
6 2 (2.22%) Mathematics
6 2 (2.22%) Proactive Monitoring
6 2 (2.22%) Root Cause Analysis
6 2 (2.22%) Service Management
7 1 (1.11%) Business Continuity
7 1 (1.11%) ERP
Programming Languages
1 9 (10.00%) SQL
2 4 (4.44%) C
Qualifications
1 23 (25.56%) Microsoft Certification
2 18 (20.00%) Degree
2 18 (20.00%) HND
3 13 (14.44%) Computer Science Degree
3 13 (14.44%) GNVQ
4 11 (12.22%) A+ Certification
4 11 (12.22%) MCSE
5 3 (3.33%) CCENT
5 3 (3.33%) MCSA
5 3 (3.33%) SC Cleared
5 3 (3.33%) Security Cleared
6 2 (2.22%) VTSP
7 1 (1.11%) CCAA
7 1 (1.11%) Citrix Certification
7 1 (1.11%) ITIL Certification
Quality Assurance & Compliance
1 29 (32.22%) SLA
2 1 (1.11%) ISO/IEC 20000
System Software
1 38 (42.22%) Active Directory
2 2 (2.22%) Hyper-V
3 1 (1.11%) VMware Infrastructure
Systems Management
1 1 (1.11%) Backup Exec
1 1 (1.11%) Norton AntiVirus
Vendors
1 55 (61.11%) Microsoft
2 10 (11.11%) SAP
3 7 (7.78%) Cisco
4 5 (5.56%) VMware
5 4 (4.44%) Remedy
5 4 (4.44%) ServiceNow
6 3 (3.33%) Citrix
6 3 (3.33%) Symantec
7 2 (2.22%) Apple
7 2 (2.22%) Polycom
7 2 (2.22%) RedPrairie
8 1 (1.11%) Dell
8 1 (1.11%) hybris
8 1 (1.11%) IBM
8 1 (1.11%) LANDesk
8 1 (1.11%) Mitel
8 1 (1.11%) Oracle
8 1 (1.11%) Snow
8 1 (1.11%) Splunk
8 1 (1.11%) Tableau
Basingstoke, Hampshire
Latcom Ltd
Salary: From £20,000 to £22,000 per annum + Bonus + Good Benefits
Posted: 3 days ago
Leatherhead, Surrey
Ashdown IT
Salary: £19000 per annum
Posted: 4 days ago
Kent
Devonshire Hayes Recruitment Specialists Ltd
Salary: From £22,000 to £25,000 per annum
Posted: 4 days ago
Newbury, Berkshire
People Source Consulting
Salary: Excellent Salary + Benefits
Posted: 6 days ago
Havant, Hampshire
Jobsite
Salary: Competitive Salary plus generous benefits
Posted: 14 days ago
Havant, Hampshire
Jobsite
Salary: Competitive Salary plus generous benefits
Posted: 26 days ago