The median annual salary for a Help Desk Analyst was £23,000 in advertised job vacancies in the South East during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Help Desk Analyst
England / South East
Rank 353 372 374
Rank change year-on-year +19 +2  
Permanent jobs requiring a Help Desk Analyst 42 83 82
As % of all permanent IT jobs advertised in the South East 0.28% 0.43% 0.40%
As % of the Job Titles category 0.29% 0.45% 0.41%
Number of salaries quoted 41 78 78
Median salary £23,000 £22,500 £21,750
Median salary % change year-on-year +2.22% +3.44%  
90% offered a salary of more than £19,000 £19,000 £19,000
10% offered a salary of more than £26,500 £27,000 £29,000
UK excluding London median salary £21,000 £21,000 £21,750
% change year-on-year - -3.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14278 18611 19980
As % of all permanent IT job vacancies advertised in the South East 96.48% 96.65% 97.00%
Number of salaries quoted 11924 15869 16106
Median salary £43,500 £42,500 £42,500
Median salary % change year-on-year +2.35% -  
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Analyst
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Help Desk Analyst in the job title.

Job vacancy trend for Help Desk Analyst in the South East

Help Desk Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Analyst in the South East.

Salary trend for Help Desk Analyst in the South East

Help Desk Analyst
Salary Histogram in the South East

The salary distribution of IT jobs citing Help Desk Analyst in the South East over the 3 months to 26 March 2017.

Salary histogram for Help Desk Analyst in the South East

Help Desk Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +20 15 £22,500 -8.16%
Hampshire +40 9 £23,500 +4.44% 1
Berkshire +38 7 £26,500 +12.76%
Buckinghamshire +12 5 £17,000 -22.72% 1
Kent +16 2 £25,250 +12.22%
West Sussex +8 1 £22,500 -
East Sussex -5 1 £25,500 +37.83%
Oxfordshire -8 1 - -
Middlesex - 1 £26,000 -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 26 March 2017, Help Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Help Desk Analyst in the job title.

1 74 (68.52%) Microsoft
2 61 (56.48%) Windows
3 59 (54.63%) MS Office
4 45 (41.67%) Active Directory
5 39 (36.11%) ITIL
6 29 (26.85%) MS Excel
7 27 (25.00%) SLA
8 26 (24.07%) Windows 7
9 24 (22.22%) Windows 8
10 23 (21.30%) Office 365
11 21 (19.44%) Windows 10
12 18 (16.67%) SAP
13 17 (15.74%) Finance
14 16 (14.81%) Cisco
14 16 (14.81%) Windows Server
15 15 (13.89%) Degree
16 14 (12.96%) C
17 12 (11.11%) SQL
17 12 (11.11%) VoIP
17 12 (11.11%) CAD
17 12 (11.11%) Chip and PIN
17 12 (11.11%) Polycom
17 12 (11.11%) RedPrairie
18 11 (10.19%) ITSM
18 11 (10.19%) Windows XP
18 11 (10.19%) HND
19 10 (9.26%) Computer Science
20 9 (8.33%) Linux
21 8 (7.41%) SharePoint
21 8 (7.41%) JIRA

Help Desk Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (7.41%) SharePoint
2 7 (6.48%) MS Exchange
3 3 (2.78%) Skype for Business
4 2 (1.85%) Exchange Server 2007
4 2 (1.85%) Exchange Server 2010
4 2 (1.85%) Exchange Server 2013
Applications
1 59 (54.63%) MS Office
2 29 (26.85%) MS Excel
3 3 (2.78%) MS Visio
4 2 (1.85%) MS PowerPoint
Business Applications
1 6 (5.56%) SAP Oil and Gas
Cloud Services
1 23 (21.30%) Office 365
2 3 (2.78%) Amazon AWS
2 3 (2.78%) Cloud Computing
3 1 (0.93%) Microsoft Azure
3 1 (0.93%) SaaS
Communications & Networking
1 12 (11.11%) VoIP
2 6 (5.56%) Firewall
2 6 (5.56%) Internet
3 5 (4.63%) DNS
4 4 (3.70%) LAN
5 3 (2.78%) DHCP
5 3 (2.78%) Skype
5 3 (2.78%) SMTP
5 3 (2.78%) WAN
6 2 (1.85%) VPN
7 1 (0.93%) Cisco Nexus
7 1 (0.93%) TCP/IP
Database & Business Intelligence
1 4 (3.70%) SQL Server
2 2 (1.85%) Relational Database
Development Applications
1 8 (7.41%) JIRA
General
1 17 (15.74%) Finance
2 7 (6.48%) Manufacturing
2 7 (6.48%) Telecoms
3 6 (5.56%) Electronics
3 6 (5.56%) Marketing
4 1 (0.93%) Advertising
4 1 (0.93%) Aerospace
4 1 (0.93%) French Language
4 1 (0.93%) German Language
4 1 (0.93%) Law
Libraries, Frameworks & Software Standards
1 3 (2.78%) Web Services
Miscellaneous
1 12 (11.11%) Chip and PIN
2 10 (9.26%) Computer Science
3 2 (1.85%) AS400
3 2 (1.85%) Blackberry
3 2 (1.85%) Management Information System
3 2 (1.85%) Virtual Team
4 1 (0.93%) EPoS
4 1 (0.93%) Fat Client
4 1 (0.93%) Smartphone
4 1 (0.93%) Thin Client
4 1 (0.93%) User Experience
4 1 (0.93%) Video Conferencing
Operating Systems
1 61 (56.48%) Windows
2 26 (24.07%) Windows 7
3 24 (22.22%) Windows 8
4 21 (19.44%) Windows 10
5 16 (14.81%) Windows Server
6 11 (10.19%) Windows XP
7 9 (8.33%) Linux
8 6 (5.56%) Unix
8 6 (5.56%) Windows Server 2008
9 4 (3.70%) Apple iOS
9 4 (3.70%) Mac OS X
9 4 (3.70%) Windows Server 2012
10 2 (1.85%) Windows Vista
Processes & Methodologies
1 39 (36.11%) ITIL
2 12 (11.11%) CAD
3 11 (10.19%) ITSM
4 7 (6.48%) Project Management
5 6 (5.56%) Business Intelligence
5 6 (5.56%) Digital Marketing
5 6 (5.56%) Programme Management
6 5 (4.63%) CRM
7 4 (3.70%) Incident Management
7 4 (3.70%) Mobile Device Management
7 4 (3.70%) Problem Management
7 4 (3.70%) Service Delivery
8 2 (1.85%) Continuous Improvement
8 2 (1.85%) Line Management
8 2 (1.85%) Logistics
8 2 (1.85%) Mathematics
8 2 (1.85%) Network Monitoring
8 2 (1.85%) Process Improvement
8 2 (1.85%) Software Audit
8 2 (1.85%) Time Management
Programming Languages
1 14 (12.96%) C
2 12 (11.11%) SQL
Qualifications
1 15 (13.89%) Degree
2 11 (10.19%) HND
3 7 (6.48%) GNVQ
3 7 (6.48%) Microsoft Certification
4 4 (3.70%) MCSE
5 2 (1.85%) A+ Certification
5 2 (1.85%) CCENT
5 2 (1.85%) MCSA
5 2 (1.85%) VTSP
6 1 (0.93%) HNC
6 1 (0.93%) SC Cleared
6 1 (0.93%) Security Cleared
Quality Assurance & Compliance
1 27 (25.00%) SLA
System Software
1 45 (41.67%) Active Directory
2 4 (3.70%) Hyper-V
3 3 (2.78%) IMail Server
3 3 (2.78%) VMware Infrastructure
Systems Management
1 2 (1.85%) Backup Exec
Vendors
1 74 (68.52%) Microsoft
2 18 (16.67%) SAP
3 16 (14.81%) Cisco
4 12 (11.11%) Polycom
4 12 (11.11%) RedPrairie
5 6 (5.56%) Remedy
5 6 (5.56%) VMware
6 5 (4.63%) LANDesk
7 3 (2.78%) ServiceNow
8 2 (1.85%) Bomgar
8 2 (1.85%) Citrix
8 2 (1.85%) Dell
8 2 (1.85%) Mitel
8 2 (1.85%) Splunk
8 2 (1.85%) Symantec
9 1 (0.93%) Apple
9 1 (0.93%) Avaya
9 1 (0.93%) Fortinet
9 1 (0.93%) HP
9 1 (0.93%) Snow
Petersfield, Hampshire
Miller Maxwell Ltd
Salary: From £30,000 to £36,000 per annum Bonus and benefits package
Posted: 4 days ago
High Wycombe, Buckinghamshire
Bluetownonline
Salary: Benefits
Posted: 5 days ago