Service Desk Support Job Trends in Birkenhead
Service Desk Support
Merseyside > Birkenhead
The median Service Desk Support salary in Birkenhead is £33,227 per year, according to job vacancies posted during the 6 months leading to 12 November 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 12 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 12 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent Service Desk Support jobs | 1 | 0 | 0 |
| As % of all permanent jobs in Birkenhead | 2.17% | - | - |
| As % of the Job Titles category | 2.70% | - | - |
| Number of salaries quoted | 1 | 0 | 0 |
| Median annual salary (50th Percentile) | £33,227 | - | - |
| Merseyside median annual salary | £33,227 | - | - |
All Permanent IT Job Roles
Birkenhead
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in Birkenhead matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 12 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent job adverts in Birkenhead matching a recognised job title | 37 | 11 | 27 |
| % of permanent job adverts matching a recognised job title | 80.43% | 44.00% | 84.38% |
| Number of salaries quoted | 23 | 2 | 27 |
| 10th Percentile | £30,000 | £29,250 | £20,000 |
| 25th Percentile | - | £31,875 | - |
| Median annual salary (50th Percentile) | £35,000 | £37,500 | £40,000 |
| Median % change year-on-year | -6.67% | -6.25% | - |
| 75th Percentile | £40,000 | £41,875 | - |
| 90th Percentile | £65,500 | £43,750 | £48,500 |
| Merseyside median annual salary | £55,000 | £50,000 | £50,000 |
| % change year-on-year | +10.00% | - | - |
Service Desk Support Skill Set Top 7 Co-Occurring Skills & Capabilities in Birkenhead
For the 6 months to 12 November 2026, Service Desk Support job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent Service Desk Support job ads across the Birkenhead region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Incident Management | 100.0% | 1 |
| 1 | ISO/IEC 20000 | 100.0% | 1 |
| 1 | ITIL | 100.0% | 1 |
| 1 | SC Cleared | 100.0% | 1 |
| 1 | Security Cleared | 100.0% | 1 |
| 1 | Service Management | 100.0% | 1 |
| 1 | Windows | 100.0% | 1 |
Service Desk Support Skill Set Co-Occurring Skills & Capabilities in Birkenhead by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | IT Support Analyst | 100.0% | 1 |
| 1 | IT Support Engineer | 100.0% | 1 |
| 1 | Service Desk Engineer | 100.0% | 1 |
| 1 | Service Desk Support Analyst | 100.0% | 1 |