Service Desk Support Jobs in Merseyside

Service Desk Support
North West > Merseyside

The median Service Desk Support salary in Merseyside is £24,500 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 50 94 -
Rank change year-on-year +44 - -
Permanent jobs requiring a Service Desk Support 6 2 0
As % of all permanent jobs advertised in Merseyside 1.35% 0.15% -
As % of the Job Titles category 1.63% 0.16% -
Number of salaries quoted 5 1 0
10th Percentile - - -
25th Percentile £24,250 £19,750 -
Median annual salary (50th Percentile) £24,500 £21,500 -
Median % change year-on-year +13.95% - -
75th Percentile £35,000 £23,250 -
90th Percentile - - -
North West median annual salary £28,000 £21,000 £28,750
% change year-on-year +33.33% -26.96% +15.43%

All Permanent IT Job Vacancies
Merseyside

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Merseyside. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Merseyside with a recognized job title 367 1,288 843
% of permanent jobs with a recognized job title 82.66% 94.92% 80.13%
Number of salaries quoted 184 907 414
10th Percentile £25,750 £25,750 £26,825
25th Percentile £31,250 £33,000 £36,250
Median annual salary (50th Percentile) £45,000 £42,500 £47,500
Median % change year-on-year +5.88% -10.53% -
75th Percentile £62,500 £58,750 £60,000
90th Percentile £77,125 £77,500 £70,000
North West median annual salary £50,055 £50,000 £55,000
% change year-on-year +0.11% -9.09% +4.76%

Service Desk Support
Job Vacancy Trend in Merseyside

Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised in Merseyside.

Job vacancy trend for Service Desk Support in Merseyside

Service Desk Support
Salary Trend in Merseyside

3-month moving average salary quoted in jobs citing Service Desk Support in Merseyside.

Salary trend for Service Desk Support in Merseyside

Service Desk Support
Salary Histogram in Merseyside

Salary distribution for jobs citing Service Desk Support in Merseyside over the 6 months to 28 May 2025.

Salary histogram for Service Desk Support in Merseyside

Service Desk Support
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support within the Merseyside region over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Liverpool +44 3 £35,000 +62.79%
Service Desk Support
North West

Service Desk Support Skill Set
Top 15 Co-occurring Skills and Capabilities in Merseyside

For the 6 months to 28 May 2025, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Merseyside region featuring Service Desk Support in the job title.

1 4 (66.67%) Customer Service
2 3 (50.00%) Microsoft Office
2 3 (50.00%) ITIL
2 3 (50.00%) SLA
2 3 (50.00%) Microsoft
2 3 (50.00%) Finance
2 3 (50.00%) Banking
2 3 (50.00%) Retail
2 3 (50.00%) Incident Management
2 3 (50.00%) SaaS
2 3 (50.00%) Microsoft 365
2 3 (50.00%) Problem-Solving
2 3 (50.00%) Social Skills
2 3 (50.00%) Customer Experience
3 1 (16.67%) Problem Management

Service Desk Support Skill Set
Co-occurring Skills and Capabilities in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (50.00%) Microsoft Office
Cloud Services
1 3 (50.00%) Microsoft 365
1 3 (50.00%) SaaS
General
1 3 (50.00%) Banking
1 3 (50.00%) Finance
1 3 (50.00%) Retail
1 3 (50.00%) Social Skills
Processes & Methodologies
1 4 (66.67%) Customer Service
2 3 (50.00%) Customer Experience
2 3 (50.00%) Incident Management
2 3 (50.00%) ITIL
2 3 (50.00%) Problem-Solving
3 1 (16.67%) Problem Management
Quality Assurance & Compliance
1 3 (50.00%) SLA
Vendors
1 3 (50.00%) Microsoft