1st/2nd Line Service Desk Analyst
West Midlands > Birmingham
The median 1st/2nd Line Service Desk Analyst salary in Birmingham is £27,500 per year, according to job vacancies posted during the 6 months leading to 7 June 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
|
|
6 months to
7 Jun 2025 |
Same period 2024 |
Same period 2023 |
| Rank |
107 |
- |
- |
| Rank change year-on-year |
- |
- |
- |
| Permanent jobs requiring a 1st/2nd Line Service Desk Analyst |
1 |
0 |
0 |
| As % of all permanent jobs advertised in Birmingham |
0.074% |
- |
- |
| As % of the Job Titles category |
0.079% |
- |
- |
| Number of salaries quoted |
1 |
0 |
0 |
| 10th Percentile |
- |
- |
- |
| 25th Percentile |
£26,250 |
- |
- |
| Median annual salary (50th Percentile) |
£27,500 |
- |
- |
| 75th Percentile |
£28,750 |
- |
- |
| 90th Percentile |
- |
- |
- |
| West Midlands median annual salary |
£27,500 |
- |
- |
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Birmingham with a recognized job title |
1,272 |
2,893 |
1,669 |
| % of permanent jobs with a recognized job title |
94.43% |
94.70% |
92.93% |
| Number of salaries quoted |
725 |
2,319 |
1,310 |
| 10th Percentile |
£31,660 |
£31,250 |
£31,250 |
| 25th Percentile |
£42,500 |
£40,750 |
£42,500 |
| Median annual salary (50th Percentile) |
£56,800 |
£55,000 |
£55,000 |
| Median % change year-on-year |
+3.27% |
- |
- |
| 75th Percentile |
£70,000 |
£68,750 |
£71,250 |
| 90th Percentile |
£85,000 |
£84,964 |
£81,250 |
| West Midlands median annual salary |
£52,500 |
£50,000 |
£52,500 |
| % change year-on-year |
+5.00% |
-4.76% |
+5.00% |
