1st/2nd Line Support
West Midlands > Birmingham
The median 1st/2nd Line Support salary in Birmingham is £28,500 per year, according to job vacancies posted during the 6 months leading to 14 April 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 14 Apr 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 111 | - | 147 |
| Rank change year-on-year | - | - | -4 |
| Permanent jobs requiring a 1st/2nd Line Support | 1 | 0 | 1 |
| As % of all permanent jobs in Birmingham | 0.038% | - | 0.037% |
| As % of the Job Titles category | 0.041% | - | 0.040% |
| Number of salaries quoted | 1 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £28,250 | - | - |
| Median annual salary (50th Percentile) | £28,500 | - | - |
| 75th Percentile | £28,750 | - | - |
| 90th Percentile | - | - | - |
| West Midlands median annual salary | £28,000 | £27,000 | £27,000 |
| % change year-on-year | +3.70% | - | - |
All Permanent IT Job Roles
Birmingham
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Birmingham with a recognized job title | 2,461 | 1,228 | 2,512 |
| % of permanent jobs with a recognized job title | 92.55% | 93.88% | 94.08% |
| Number of salaries quoted | 1,859 | 801 | 2,060 |
| 10th Percentile | £35,000 | £36,250 | £31,250 |
| 25th Percentile | £42,000 | £42,939 | £41,188 |
| Median annual salary (50th Percentile) | £55,000 | £57,500 | £55,000 |
| Median % change year-on-year | -4.35% | +4.55% | - |
| 75th Percentile | £70,000 | £68,750 | £68,750 |
| 90th Percentile | £85,000 | £87,250 | £84,964 |
| West Midlands median annual salary | £51,300 | £52,500 | £50,000 |
| % change year-on-year | -2.29% | +5.00% | -4.76% |
1st/2nd Line Support
Job Vacancy Trend in Birmingham
Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support' in the job title relative to all permanent IT jobs advertised in Birmingham.
1st/2nd Line Support
Salary Trend in Birmingham
Salary distribution trend for 1st/2nd Line Support job vacancies in Birmingham.
1st/2nd Line Support Skill Set
Top 2 Co-Occurring Skills & Capabilities in Birmingham
For the 6 months to 14 April 2026, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring 1st/2nd Line Support in the job title.
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1st/2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Birmingham by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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