2nd/3rd Line Support Jobs in Birmingham

2nd/3rd Line Support
West Midlands > Birmingham

The median 2nd/3rd Line Support salary in Birmingham is £30,000 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 140 136 192
Rank change year-on-year -4 +56 -51
Permanent jobs requiring a 2nd/3rd Line Support 7 2 2
As % of all permanent jobs advertised in Birmingham 0.26% 0.10% 0.064%
As % of the Job Titles category 0.27% 0.11% 0.067%
Number of salaries quoted 7 2 2
10th Percentile - - -
25th Percentile - £27,500 £31,250
Median annual salary (50th Percentile) £30,000 £30,000 £32,500
Median % change year-on-year - -7.69% +12.07%
75th Percentile - £32,500 £33,750
90th Percentile £31,500 - -
West Midlands median annual salary £30,000 £30,000 £32,500
% change year-on-year - -7.69% +12.07%

All Permanent IT Job Vacancies
Birmingham

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Birmingham with a recognized job title 2,570 1,859 2,988
% of permanent jobs with a recognized job title 94.28% 93.51% 95.92%
Number of salaries quoted 2,097 1,426 2,307
10th Percentile £31,250 £31,250 £32,500
25th Percentile £40,988 £42,500 £42,500
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
Median % change year-on-year - - +6.80%
75th Percentile £69,914 £71,250 £70,375
90th Percentile £84,964 £82,500 £85,000
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

2nd/3rd Line Support
Job Vacancy Trend in Birmingham

Job postings that featured 2nd/3rd Line Support in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for 2nd/3rd Line Support in Birmingham

2nd/3rd Line Support
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing 2nd/3rd Line Support in Birmingham.

Salary trend for 2nd/3rd Line Support in Birmingham

2nd/3rd Line Support Skill Set
Top 17 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 4 May 2024, 2nd/3rd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring 2nd/3rd Line Support in the job title.

1 7 (100.00%) Active Directory
2 6 (85.71%) Windows
2 6 (85.71%) Microsoft
2 6 (85.71%) SC Cleared
2 6 (85.71%) Security Cleared
2 6 (85.71%) Azure
2 6 (85.71%) Microsoft 365
2 6 (85.71%) Microsoft Intune
2 6 (85.71%) Cybersecurity
2 6 (85.71%) Entra ID
2 6 (85.71%) Windows Server
2 6 (85.71%) Security Operations
2 6 (85.71%) Security Operations Centre
2 6 (85.71%) Azure Sentinel
3 1 (14.29%) Google Workspace
3 1 (14.29%) Google
3 1 (14.29%) VLAN

2nd/3rd Line Support Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 6 (85.71%) Azure
1 6 (85.71%) Azure Sentinel
1 6 (85.71%) Entra ID
1 6 (85.71%) Microsoft 365
2 1 (14.29%) Google Workspace
Communications & Networking
1 1 (14.29%) VLAN
Miscellaneous
1 6 (85.71%) Security Operations Centre
Operating Systems
1 6 (85.71%) Windows
1 6 (85.71%) Windows Server
Processes & Methodologies
1 6 (85.71%) Cybersecurity
1 6 (85.71%) Security Operations
Qualifications
1 6 (85.71%) SC Cleared
1 6 (85.71%) Security Cleared
System Software
1 7 (100.00%) Active Directory
Systems Management
1 6 (85.71%) Microsoft Intune
Vendors
1 6 (85.71%) Microsoft
2 1 (14.29%) Google