Period
to 21 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Birmingham with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 21 September 2018 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
West Midlands > Birmingham
6 months to
21 Sep 2018
Same period 2017 Same period 2016
Rank 181 175 124
Rank change year-on-year -6 -51 +57
Permanent jobs citing ISO/IEC 20000 16 26 99
As % of all permanent IT jobs advertised in Birmingham 0.42% 0.67% 2.04%
As % of the Quality Assurance & Compliance category 2.15% 5.20% 11.43%
Number of salaries quoted 7 3 18
Birmingham median annual salary £32,500 £37,500 £65,000
Median salary % change year-on-year -13.33% -42.31% +62.50%
10th Percentile £28,850 £20,950 £33,975
90th Percentile £37,500 £41,750 £75,000
West Midlands median annual salary £32,500 £25,500 £60,000
% change year-on-year +27.45% -57.50% +50.00%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Birmingham with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Birmingham
Permanent vacancies with a requirement for quality assurance or compliance skills 743 500 866
As % of all permanent IT jobs advertised in Birmingham 19.68% 12.93% 17.85%
Number of salaries quoted 384 376 529
Birmingham median annual salary £47,500 £45,000 £41,333
Median salary % change year-on-year +5.56% +8.87% -2.75%
10th Percentile £30,000 £27,500 £24,349
90th Percentile £63,750 £65,000 £76,500
West Midlands median annual salary £45,500 £42,500 £41,248
% change year-on-year +7.06% +3.04% +3.12%

ISO/IEC 20000
Job Vacancy Trend in Birmingham

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for ISO/IEC 20000 in Birmingham

ISO/IEC 20000
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in Birmingham.

Salary trend for ISO/IEC 20000 in Birmingham

For the 6 months to 21 September 2018, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region with a requirement for ISO/IEC 20000.

1 14 (87.50%) ITIL
1 14 (87.50%) ISO/IEC 27001
2 13 (81.25%) Service Management
3 12 (75.00%) CISA
3 12 (75.00%) CISM
3 12 (75.00%) CISSP
3 12 (75.00%) ITIL Certification
3 12 (75.00%) Information Security
3 12 (75.00%) Cryptography
3 12 (75.00%) PCI DSS
3 12 (75.00%) Data Centre
3 12 (75.00%) Cyber Essentials
3 12 (75.00%) Cyber Essentials PLUS
4 11 (68.75%) Management Information System
5 10 (62.50%) Risk Management
5 10 (62.50%) Data Security
5 10 (62.50%) Risk Assessment
5 10 (62.50%) Continuous Improvement
5 10 (62.50%) IT Governance
5 10 (62.50%) Continuous Improvement Process
5 10 (62.50%) IT Audit
6 9 (56.25%) assyst
7 8 (50.00%) Problem Management
7 8 (50.00%) Service Delivery
8 7 (43.75%) Change Management
8 7 (43.75%) CESG
8 7 (43.75%) Sentinel
8 7 (43.75%) Configuration Management
8 7 (43.75%) QA
8 7 (43.75%) Video Conferencing

ISO/IEC 20000
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (12.50%) SharePoint
2 1 (6.25%) MS Exchange
Applications
1 2 (12.50%) Microsoft Office
Business Applications
1 9 (56.25%) assyst
2 7 (43.75%) Sentinel
Communications & Networking
1 1 (6.25%) LAN
1 1 (6.25%) WAN
1 1 (6.25%) Wireless
General
1 2 (12.50%) Billing
2 1 (6.25%) Finance
Job Titles
1 9 (56.25%) Compliance Officer
1 9 (56.25%) Information Officer
1 9 (56.25%) Information Security Compliance Officer
1 9 (56.25%) Information Security Officer
1 9 (56.25%) Security Compliance Officer
1 9 (56.25%) Security Officer
2 4 (25.00%) Analyst
3 3 (18.75%) Compliance Analyst
3 3 (18.75%) Information Analyst
3 3 (18.75%) Information Security Analyst
3 3 (18.75%) Security Analyst
3 3 (18.75%) Security Compliance Analyst
4 2 (12.50%) Service Management Team Leader
4 2 (12.50%) Team Leader
5 1 (6.25%) IT Support
5 1 (6.25%) Service Analyst
5 1 (6.25%) Service Management Analyst
5 1 (6.25%) Support Officer
Miscellaneous
1 12 (75.00%) Data Centre
2 11 (68.75%) Management Information System
3 7 (43.75%) Analytical Skills
3 7 (43.75%) CESG
3 7 (43.75%) Freedom of Information
3 7 (43.75%) Video Conferencing
4 1 (6.25%) iPad
4 1 (6.25%) iPhone
4 1 (6.25%) Self-Motivation
4 1 (6.25%) Smartphone
Operating Systems
1 1 (6.25%) Android
1 1 (6.25%) Apple iOS
1 1 (6.25%) Windows
1 1 (6.25%) Windows Phone
1 1 (6.25%) Windows Phone 7
Processes & Methodologies
1 14 (87.50%) ITIL
2 13 (81.25%) Service Management
3 12 (75.00%) Cryptography
3 12 (75.00%) Information Security
4 10 (62.50%) Continuous Improvement
4 10 (62.50%) Continuous Improvement Process
4 10 (62.50%) Data Security
4 10 (62.50%) IT Audit
4 10 (62.50%) IT Governance
4 10 (62.50%) Risk Assessment
4 10 (62.50%) Risk Management
5 8 (50.00%) Problem Management
5 8 (50.00%) Service Delivery
6 7 (43.75%) Change Management
6 7 (43.75%) Configuration Management
6 7 (43.75%) Data Protection
6 7 (43.75%) Incident Management
6 7 (43.75%) ITIL V3
6 7 (43.75%) Problem-Solving
6 7 (43.75%) SIEM
Qualifications
1 12 (75.00%) CISA
1 12 (75.00%) CISM
1 12 (75.00%) CISSP
1 12 (75.00%) ITIL Certification
2 7 (43.75%) SC Cleared
2 7 (43.75%) Security Cleared
Quality Assurance & Compliance
1 14 (87.50%) ISO/IEC 27001
2 12 (75.00%) Cyber Essentials
2 12 (75.00%) Cyber Essentials PLUS
2 12 (75.00%) PCI DSS
3 7 (43.75%) QA
4 2 (12.50%) SLA
5 1 (6.25%) GDPR
System Software
1 1 (6.25%) Active Directory
Systems Management
1 1 (6.25%) SCCM
Vendors
1 1 (6.25%) MobileIron
1 1 (6.25%) Sophos
1 1 (6.25%) Symantec