Period
to 22 September 2019

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 22 September 2019 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
England > West Midlands
6 months to
22 Sep 2019
Same period 2018 Same period 2017
Rank 259 277 291
Rank change year-on-year +18 +14 -52
Permanent jobs citing ISO/IEC 20000 10 22 44
As % of all permanent IT jobs advertised in the West Midlands 0.13% 0.25% 0.44%
As % of the Quality Assurance & Compliance category 0.94% 1.51% 3.36%
Number of salaries quoted 9 8 21
West Midlands median annual salary £52,500 £32,500 £25,500
Median salary % change year-on-year +61.54% +27.45% -57.50%
10th Percentile £44,250 £27,438 £19,000
90th Percentile £70,000 £37,500 £38,750
England median annual salary £46,000 £45,000 £45,000
% change year-on-year +2.22% - -

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
West Midlands
Permanent vacancies with a requirement for quality assurance or compliance skills 1,061 1,461 1,309
As % of all permanent IT jobs advertised in the West Midlands 14.29% 16.74% 13.16%
Number of salaries quoted 843 917 999
West Midlands median annual salary £44,000 £45,500 £42,500
Median salary % change year-on-year -3.30% +7.06% +2.82%
10th Percentile £26,250 £27,500 £24,600
90th Percentile £66,250 £63,750 £70,606
England median annual salary £50,000 £50,000 £50,000

ISO/IEC 20000
Job Vacancy Trend in the West Midlands

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ISO/IEC 20000 in the West Midlands

ISO/IEC 20000
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in the West Midlands.

Salary trend for ISO/IEC 20000 in the West Midlands

ISO/IEC 20000
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing ISO/IEC 20000 in the West Midlands over the 6 months to 22 September 2019.

Salary histogram for ISO/IEC 20000 in the West Midlands

ISO/IEC 20000
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the West Midlands region over the 6 months to 22 September 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +31 3 £48,728 +49.93%
Warwickshire -13 2 - -
Coventry +8 1 £50,000 +70.94%
Solihull - 1 £52,500 -
Shropshire - 1 £65,000 -
Staffordshire - 1 £70,000 -
ISO/IEC 20000
England

For the 6 months to 22 September 2019, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region with a requirement for ISO/IEC 20000.

1 9 (90.00%) ITIL
2 5 (50.00%) Service Management
2 5 (50.00%) ITIL V3
3 4 (40.00%) Change Management
3 4 (40.00%) SLA
3 4 (40.00%) Project Management
4 3 (30.00%) ISO 9001
4 3 (30.00%) Service Delivery
4 3 (30.00%) Stakeholder Management
5 2 (20.00%) Degree
5 2 (20.00%) Risk Management
5 2 (20.00%) ISO/IEC 27001
5 2 (20.00%) SC Cleared
5 2 (20.00%) Security Cleared
5 2 (20.00%) Quality Management
5 2 (20.00%) ITSM
5 2 (20.00%) Line Management
5 2 (20.00%) Continuous Improvement
5 2 (20.00%) Presales
5 2 (20.00%) Service Delivery Management
5 2 (20.00%) IT Audit
5 2 (20.00%) Service Design
5 2 (20.00%) Project Delivery
6 1 (10.00%) Spatial Data
6 1 (10.00%) Virtual Team
6 1 (10.00%) Customer Requirements
6 1 (10.00%) Business Change Management
6 1 (10.00%) Collaborative Working
6 1 (10.00%) Supplier Relationship Management
6 1 (10.00%) Self-Motivation

ISO/IEC 20000
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) ArcGIS
Communications & Networking
1 1 (10.00%) DVB
1 1 (10.00%) Ethernet
Database & Business Intelligence
1 1 (10.00%) GIS
1 1 (10.00%) Spatial Data
General
1 1 (10.00%) Finance
1 1 (10.00%) Local Government
1 1 (10.00%) Marketing
1 1 (10.00%) Multimedia
1 1 (10.00%) Public Sector
Job Titles
1 3 (30.00%) IT Manager
2 2 (20.00%) Applications Support
2 2 (20.00%) Architect
2 2 (20.00%) Service Architect
3 1 (10.00%) Analyst
3 1 (10.00%) Applications Manager
3 1 (10.00%) Applications Support Analyst
3 1 (10.00%) Applications Support Manager
3 1 (10.00%) Change Manager
3 1 (10.00%) GIS Analyst
3 1 (10.00%) GIS Support
3 1 (10.00%) Head of Delivery
3 1 (10.00%) IT Audit Manager
3 1 (10.00%) IT Security Manager
3 1 (10.00%) QC Manager
3 1 (10.00%) Quality Manager
3 1 (10.00%) Security Manager
3 1 (10.00%) Senior Applications Support
3 1 (10.00%) Senior Support Manager
3 1 (10.00%) Support Manager
Libraries, Frameworks & Software Standards
1 1 (10.00%) 802.1X
1 1 (10.00%) REST
1 1 (10.00%) SOAP
1 1 (10.00%) Web Services
Miscellaneous
1 1 (10.00%) CMDB
1 1 (10.00%) LLPG
1 1 (10.00%) Management Information System
1 1 (10.00%) Self-Motivation
1 1 (10.00%) Virtual Team
1 1 (10.00%) W3C
Processes & Methodologies
1 9 (90.00%) ITIL
2 5 (50.00%) ITIL V3
2 5 (50.00%) Service Management
3 4 (40.00%) Change Management
3 4 (40.00%) Project Management
4 3 (30.00%) Service Delivery
4 3 (30.00%) Stakeholder Management
5 2 (20.00%) Continuous Improvement
5 2 (20.00%) IT Audit
5 2 (20.00%) ITSM
5 2 (20.00%) Line Management
5 2 (20.00%) Presales
5 2 (20.00%) Project Delivery
5 2 (20.00%) Quality Management
5 2 (20.00%) Risk Management
5 2 (20.00%) Service Delivery Management
5 2 (20.00%) Service Design
6 1 (10.00%) Business Change Management
6 1 (10.00%) Collaborative Working
6 1 (10.00%) Customer Requirements
Programming Languages
1 1 (10.00%) Python
1 1 (10.00%) SQL
Qualifications
1 2 (20.00%) Degree
1 2 (20.00%) SC Cleared
1 2 (20.00%) Security Cleared
2 1 (10.00%) CISSP
2 1 (10.00%) ITIL Certification
Quality Assurance & Compliance
1 4 (40.00%) SLA
2 3 (30.00%) ISO 9001
3 2 (20.00%) ISO/IEC 27001
4 1 (10.00%) BS7666
4 1 (10.00%) ISO 22301
4 1 (10.00%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
4 1 (10.00%) QA
4 1 (10.00%) TickIT
4 1 (10.00%) WAI
System Software
1 1 (10.00%) ACF2
Systems Management
1 1 (10.00%) Cisco IPCC
Vendors
1 1 (10.00%) ESRI
1 1 (10.00%) Mapinfo
1 1 (10.00%) Oracle