ISO/IEC 20000 Jobs in the West Midlands

ISO/IEC 20000 (supersedes BS 15000)
England > West Midlands

The table below provides summary statistics for permanent job vacancies advertised in the West Midlands requiring ISO/IEC 20000 skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ISO/IEC 20000 over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 194 237 265
Rank change year-on-year +43 +28 +14
Permanent jobs citing ISO/IEC 20000 6 13 7
As % of all permanent jobs advertised in the West Midlands 0.13% 0.18% 0.11%
As % of the Quality Assurance & Compliance category 0.74% 1.16% 0.36%
Number of salaries quoted 5 2 5
10th Percentile £48,554 - £46,200
25th Percentile £50,300 - £51,750
Median annual salary (50th Percentile) £51,887 £55,000 £56,500
Median % change year-on-year -5.66% -2.65% +13.00%
75th Percentile £53,633 - £58,250
90th Percentile - - £77,900
England median annual salary £52,387 £50,000 £48,500
% change year-on-year +4.77% +3.09% +2.11%

All Quality Assurance and Compliance Skills
West Midlands

ISO/IEC 20000 falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the West Midlands.

Permanent vacancies with a requirement for quality assurance or compliance skills 807 1,122 1,957
As % of all permanent jobs advertised in the West Midlands 18.07% 15.50% 29.44%
Number of salaries quoted 393 862 734
10th Percentile £28,908 £27,320 £31,000
25th Percentile £36,250 £35,000 £37,125
Median annual salary (50th Percentile) £52,500 £52,750 £50,851
Median % change year-on-year -0.47% +3.74% +7.05%
75th Percentile £62,500 £65,000 £65,000
90th Percentile £77,250 £77,500 £81,250
England median annual salary £60,000 £52,500 £57,500
% change year-on-year +14.29% -8.70% +4.55%

ISO/IEC 20000
Job Vacancy Trend in the West Midlands

Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for ISO/IEC 20000 in the West Midlands

ISO/IEC 20000
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing ISO/IEC 20000 in the West Midlands.

Salary trend for ISO/IEC 20000 in the West Midlands

ISO/IEC 20000
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the West Midlands region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Warwickshire -22 4 £51,800 -
Staffordshire +21 2 £52,137 -5.21% 1
ISO/IEC 20000
England

ISO/IEC 20000
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 6 (100.00%) AWS
1 6 (100.00%) Azure
1 6 (100.00%) Azure Sentinel
Communications & Networking
1 6 (100.00%) SD-WAN
1 6 (100.00%) VLAN
1 6 (100.00%) WAN
General
1 2 (33.33%) Police
1 2 (33.33%) Retail
1 2 (33.33%) Social Skills
2 1 (16.67%) Finance
2 1 (16.67%) Local Government
2 1 (16.67%) Marketing
2 1 (16.67%) Public Sector
Job Titles
1 6 (100.00%) Network Engineer
Processes & Methodologies
1 6 (100.00%) ITSM
1 6 (100.00%) Network Monitoring
1 6 (100.00%) Service Management
1 6 (100.00%) Supplier Management
2 5 (83.33%) Continuous Improvement
3 4 (66.67%) Digital Strategy
3 4 (66.67%) Impact Analysis
3 4 (66.67%) Service Delivery
3 4 (66.67%) Virtual Infrastructure
4 3 (50.00%) Problem-Solving
5 2 (33.33%) Decision-Making
5 2 (33.33%) Technical Architecture
Qualifications
1 1 (16.67%) Security Cleared
Quality Assurance & Compliance
1 4 (66.67%) QA
Vendors
1 6 (100.00%) Avaya
1 6 (100.00%) Cisco
1 6 (100.00%) SolarWinds
1 6 (100.00%) Zscaler