The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
England / West Midlands
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 207 175 218
Rank change year-on-year -32 +43  
Permanent jobs citing ISO/IEC 20000 26 70 5
As % of all permanent IT jobs advertised in the West Midlands 0.51% 1.15% 0.087%
As % of the Quality Assurance & Compliance category 4.02% 7.68% 0.70%
Number of salaries quoted 13 19 3
Median salary £30,000 £60,000 £40,000
Median salary % change year-on-year -50.00% +50.00%  
90% offered a salary of more than £20,000 £35,300 £38,400
10% offered a salary of more than £37,000 £70,000 £48,000
UK excluding London median salary £32,250 £44,000 £47,500
% change year-on-year -26.70% -7.36%  

ISO/IEC 20000 is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
West Midlands
Permanent job vacancies with a requirement for quality assurance and compliance skills 647 912 717
As % of all permanent IT job vacancies advertised in the West Midlands 12.70% 14.96% 12.54%
Number of salaries quoted 502 617 542
Median salary £45,000 £45,000 £38,500
Median salary % change year-on-year - +16.88%  
90% offered a salary of more than £25,500 £27,500 £25,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year - +5.88%  

ISO/IEC 20000
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands citing ISO/IEC 20000 as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for ISO/IEC 20000 in the West Midlands

ISO/IEC 20000
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in the West Midlands.

Salary trend for ISO/IEC 20000 in the West Midlands

ISO/IEC 20000
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing ISO/IEC 20000 in the West Midlands over the 3 months to 25 June 2017.

Salary histogram for ISO/IEC 20000 in the West Midlands

ISO/IEC 20000
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the West Midlands region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -43 15 £38,750 -44.64%
Solihull - 6 £22,750 - 2
Staffordshire +18 5 £30,000 -20.00% 3
ISO/IEC 20000
England

For the 6 months to 25 June 2017, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for ISO/IEC 20000.

1 36 (78.26%) ITIL
2 28 (60.87%) Data Centre
3 27 (58.70%) Retail
3 27 (58.70%) Continuous Improvement
4 24 (52.17%) ISO/IEC 27001
5 22 (47.83%) Service Delivery
6 21 (45.65%) Service Management
6 21 (45.65%) Finance
7 20 (43.48%) Windows
8 19 (41.30%) Analytical Skills
9 18 (39.13%) assyst
10 17 (36.96%) Change Management
11 14 (30.43%) CISM
11 14 (30.43%) CISSP
11 14 (30.43%) Information Security
12 13 (28.26%) Sentinel
12 13 (28.26%) Cryptography
12 13 (28.26%) IT Governance
12 13 (28.26%) Process Improvement
12 13 (28.26%) Capacity Planning
12 13 (28.26%) SCCM
12 13 (28.26%) SCOM
12 13 (28.26%) PCI DSS
12 13 (28.26%) Tivoli
12 13 (28.26%) Linux
12 13 (28.26%) Unix
12 13 (28.26%) ITIL Certification
12 13 (28.26%) CISA
12 13 (28.26%) Data Security
12 13 (28.26%) Risk Management

ISO/IEC 20000
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (15.22%) MS Exchange
2 1 (2.17%) Exchange Server 2010
2 1 (2.17%) Exchange Server 2013
Applications
1 1 (2.17%) Microsoft Excel
1 1 (2.17%) Microsoft Office
1 1 (2.17%) Microsoft PowerPoint
1 1 (2.17%) MS Visio
Business Applications
1 18 (39.13%) assyst
2 13 (28.26%) Sentinel
Cloud Services
1 1 (2.17%) IaaS
1 1 (2.17%) Microsoft Azure
1 1 (2.17%) Office 365
Communications & Networking
1 9 (19.57%) Firewall
2 3 (6.52%) MPLS
2 3 (6.52%) Wireless
3 2 (4.35%) LAN
3 2 (4.35%) WAN
3 2 (4.35%) WLAN
4 1 (2.17%) NetScaler
Database & Business Intelligence
1 1 (2.17%) Geospatial Data
1 1 (2.17%) GIS
1 1 (2.17%) Spatial Data
General
1 27 (58.70%) Retail
2 21 (45.65%) Finance
3 1 (2.17%) Games
3 1 (2.17%) Marketing
Job Titles
1 13 (28.26%) Data Centre Engineer
1 13 (28.26%) Information Officer
1 13 (28.26%) Information Security Officer
1 13 (28.26%) Monitoring Engineer
1 13 (28.26%) Security Officer
2 11 (23.91%) Analyst
3 9 (19.57%) Compliance Officer
3 9 (19.57%) Information Security Compliance Officer
3 9 (19.57%) IT Analyst
3 9 (19.57%) Security Compliance Officer
4 7 (15.22%) IT Support
4 7 (15.22%) IT Support Analyst
4 7 (15.22%) Support Analyst
5 6 (13.04%) Infrastructure Analyst
5 6 (13.04%) Infrastructure Support Analyst
5 6 (13.04%) IT Infrastructure Analyst
5 6 (13.04%) Technical Analyst
5 6 (13.04%) Technical Infrastructure Analyst
5 6 (13.04%) Technical Support
5 6 (13.04%) Technical Support Analyst
Libraries, Frameworks & Software Standards
1 1 (2.17%) Middleware
1 1 (2.17%) REST
1 1 (2.17%) SOAP
1 1 (2.17%) Web Services
Miscellaneous
1 28 (60.87%) Data Centre
2 19 (41.30%) Analytical Skills
3 8 (17.39%) Driving Licence
4 6 (13.04%) Enterprise Storage
4 6 (13.04%) Management Information System
5 4 (8.70%) CESG
5 4 (8.70%) Freedom of Information
5 4 (8.70%) Video Conferencing
6 1 (2.17%) LLPG
Operating Systems
1 20 (43.48%) Windows
2 13 (28.26%) Linux
2 13 (28.26%) Unix
3 1 (2.17%) Windows Server
Processes & Methodologies
1 36 (78.26%) ITIL
2 27 (58.70%) Continuous Improvement
3 22 (47.83%) Service Delivery
4 21 (45.65%) Service Management
5 17 (36.96%) Change Management
6 14 (30.43%) Information Security
7 13 (28.26%) Break/Fix
7 13 (28.26%) Capacity Planning
7 13 (28.26%) Continuous Improvement Process
7 13 (28.26%) Cryptography
7 13 (28.26%) Data Security
7 13 (28.26%) IT Governance
7 13 (28.26%) Process Improvement
7 13 (28.26%) Risk Management
8 9 (19.57%) Information Assurance
9 8 (17.39%) ITIL V3
10 6 (13.04%) Data Protection
11 4 (8.70%) Incident Management
11 4 (8.70%) Problem Management
11 4 (8.70%) SIEM
Programming Languages
1 1 (2.17%) Python
1 1 (2.17%) SQL
Qualifications
1 14 (30.43%) CISM
1 14 (30.43%) CISSP
2 13 (28.26%) CISA
2 13 (28.26%) ITIL Certification
3 5 (10.87%) CCNA
3 5 (10.87%) Cisco Certification
4 4 (8.70%) CCNP
4 4 (8.70%) CCSA
4 4 (8.70%) MCSE
4 4 (8.70%) Microsoft Certification
4 4 (8.70%) SC Cleared
4 4 (8.70%) Security Cleared
5 1 (2.17%) ISO 27001 Lead Auditor
Quality Assurance & Compliance
1 24 (52.17%) ISO/IEC 27001
2 13 (28.26%) Cyber Essentials
2 13 (28.26%) PCI DSS
3 10 (21.74%) BS25999
4 4 (8.70%) Cyber Essentials PLUS
4 4 (8.70%) QA
4 4 (8.70%) Sarbanes-Oxley
5 2 (4.35%) SLA
6 1 (2.17%) BS7666
6 1 (2.17%) ISO/IEC 19770
System Software
1 7 (15.22%) Active Directory
2 6 (13.04%) Hyper-V
2 6 (13.04%) VMware Infrastructure
3 3 (6.52%) XenApp
3 3 (6.52%) XenDesktop
Systems Management
1 13 (28.26%) SCCM
1 13 (28.26%) SCOM
1 13 (28.26%) Tivoli
2 1 (2.17%) Nagios
Vendors
1 11 (23.91%) Microsoft
2 7 (15.22%) Citrix
3 6 (13.04%) Dell
3 6 (13.04%) EqualLogic
3 6 (13.04%) NetApp
3 6 (13.04%) VMware
4 5 (10.87%) Cisco
5 2 (4.35%) Oracle
6 1 (2.17%) Adobe
6 1 (2.17%) Computacenter
6 1 (2.17%) ESRI
6 1 (2.17%) IBM
6 1 (2.17%) Mapinfo
6 1 (2.17%) SAP
6 1 (2.17%) SolarWinds
Cannock, Staffordshire
Spring Technology
Salary: £26000.00 - £30000.00 per annum + £26,000-£30,000
Posted: Yesterday
Cannock, Staffordshire
Spring Technology
Salary: bonus
Posted: Yesterday
Cannock, Staffordshire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 per annum
Posted: 5 days ago
Solihull, West Midlands (County)
RecruitmentRevolution.com Limited
Salary: From £18,000 to £22,000 per annum Healthcare, Pension + Perks
Posted: 3 days ago
Solihull, West Midlands (County)
RecruitmentRevolution.com Limited
Salary: From £24,000 to £27,000 per annum + shift allowance + Benefits
Posted: 5 days ago