Period
to 21 April 2019

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 21 April 2019 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
England > West Midlands
6 months to
21 Apr 2019
Same period 2018 Same period 2017
Rank 272 308 265
Rank change year-on-year +36 -43 +24
Permanent jobs citing ISO/IEC 20000 16 7 46
As % of all permanent IT jobs advertised in the West Midlands 0.20% 0.072% 0.47%
As % of the Quality Assurance & Compliance category 1.01% 0.54% 3.31%
Number of salaries quoted 7 6 9
West Midlands median annual salary £52,500 £37,000 £37,500
Median salary % change year-on-year +41.89% -1.33% -37.50%
10th Percentile £32,750 £21,375 £19,000
90th Percentile £53,750 £68,750 £46,850
England median annual salary £51,250 £52,500 £45,000
% change year-on-year -2.38% +16.67% -7.75%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
West Midlands
Permanent vacancies with a requirement for quality assurance or compliance skills 1,580 1,287 1,388
As % of all permanent IT jobs advertised in the West Midlands 19.89% 13.24% 14.17%
Number of salaries quoted 966 957 995
West Midlands median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +1.19%
10th Percentile £26,250 £25,000 £25,254
90th Percentile £67,500 £67,500 £64,350
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% -

ISO/IEC 20000
Job Vacancy Trend in the West Midlands

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for ISO/IEC 20000 in the West Midlands

ISO/IEC 20000
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in the West Midlands.

Salary trend for ISO/IEC 20000 in the West Midlands

ISO/IEC 20000
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing ISO/IEC 20000 in the West Midlands over the 6 months to 21 April 2019.

Salary histogram for ISO/IEC 20000 in the West Midlands

ISO/IEC 20000
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the West Midlands region over the 6 months to 21 April 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Solihull - 7 £52,500 -
Birmingham +8 4 £33,750 -3.57% 1
Warwickshire - 3 - -
ISO/IEC 20000
England

For the 6 months to 21 April 2019, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region with a requirement for ISO/IEC 20000.

1 14 (87.50%) ITIL
2 12 (75.00%) ISO/IEC 27001
3 11 (68.75%) ISO 9001
4 8 (50.00%) Risk Management
4 8 (50.00%) Stakeholder Management
5 7 (43.75%) Project Management
6 5 (31.25%) IT Audit
7 4 (25.00%) Service Delivery
7 4 (25.00%) Management Information System
8 3 (18.75%) Continuous Improvement
8 3 (18.75%) Driving Licence
8 3 (18.75%) QA
9 2 (12.50%) Network Security
9 2 (12.50%) BS25999
9 2 (12.50%) VMware Infrastructure
9 2 (12.50%) Northgate
9 2 (12.50%) Software Testing
9 2 (12.50%) Enterprise Architecture
9 2 (12.50%) IT Governance
9 2 (12.50%) Degree
9 2 (12.50%) Internet
9 2 (12.50%) Advertising
9 2 (12.50%) Performance Monitoring
9 2 (12.50%) Computer Science
9 2 (12.50%) ITIL V3
9 2 (12.50%) Performance Measurement
9 2 (12.50%) Systems Engineering
9 2 (12.50%) Telecoms
9 2 (12.50%) VMware
9 2 (12.50%) Unix

ISO/IEC 20000
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (6.25%) Microsoft Excel
Communications & Networking
1 2 (12.50%) Internet
1 2 (12.50%) Network Security
Database & Business Intelligence
1 2 (12.50%) MySQL
General
1 2 (12.50%) Advertising
1 2 (12.50%) Telecoms
2 1 (6.25%) Legal
Job Titles
1 7 (43.75%) IT Manager
2 5 (31.25%) Audit Manager
2 5 (31.25%) IT Audit Manager
3 3 (18.75%) QA Manager
4 2 (12.50%) 2nd Line Support
4 2 (12.50%) 2nd Line Support Analyst
4 2 (12.50%) Analyst
4 2 (12.50%) Applications Support
4 2 (12.50%) Applications Support Analyst
4 2 (12.50%) Compliance Manager
4 2 (12.50%) Delivery Manager
4 2 (12.50%) Governance Manager
4 2 (12.50%) IT Governance Manager
4 2 (12.50%) Service Manager
4 2 (12.50%) Services Delivery Manager
4 2 (12.50%) Support Analyst
5 1 (6.25%) Business Improvement Manager
5 1 (6.25%) Business Manager
5 1 (6.25%) Quality Manager
5 1 (6.25%) Senior Manager
Libraries, Frameworks & Software Standards
1 2 (12.50%) Web Services
1 2 (12.50%) XML
Miscellaneous
1 4 (25.00%) Management Information System
2 3 (18.75%) Driving Licence
3 1 (6.25%) Data Protection Act
Operating Systems
1 2 (12.50%) Unix
Processes & Methodologies
1 14 (87.50%) ITIL
2 8 (50.00%) Risk Management
2 8 (50.00%) Stakeholder Management
3 7 (43.75%) Project Management
4 5 (31.25%) IT Audit
5 4 (25.00%) Service Delivery
6 3 (18.75%) Continuous Improvement
7 2 (12.50%) Computer Science
7 2 (12.50%) Enterprise Architecture
7 2 (12.50%) IT Governance
7 2 (12.50%) ITIL V3
7 2 (12.50%) Performance Measurement
7 2 (12.50%) Performance Monitoring
7 2 (12.50%) Service Management
7 2 (12.50%) Software Testing
7 2 (12.50%) Systems Engineering
8 1 (6.25%) Data Protection
8 1 (6.25%) Problem-Solving
8 1 (6.25%) Service Design
8 1 (6.25%) Stakeholder Engagement
Programming Languages
1 2 (12.50%) PL/SQL
1 2 (12.50%) SQL
Qualifications
1 2 (12.50%) Degree
2 1 (6.25%) IRCA
2 1 (6.25%) SC Cleared
2 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 12 (75.00%) ISO/IEC 27001
2 11 (68.75%) ISO 9001
3 3 (18.75%) QA
4 2 (12.50%) BS25999
4 2 (12.50%) SLA
5 1 (6.25%) GDPR
5 1 (6.25%) ISO 14001
5 1 (6.25%) ISO 22301
System Software
1 2 (12.50%) Active Directory
1 2 (12.50%) VMware Infrastructure
Vendors
1 2 (12.50%) Northgate
1 2 (12.50%) VMware