Period
to 24 November 2017

The median annual salary for an IT Support Analyst was £24,000 in advertised job vacancies in Birmingham during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
West Midlands > Birmingham
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 184 185 177
Rank change year-on-year +1 -8 -3
Permanent jobs requiring an IT Support Analyst 8 27 17
As % of all permanent IT jobs advertised in Birmingham 0.21% 0.57% 0.43%
As % of the Job Titles category 0.22% 0.59% 0.44%
Number of salaries quoted 8 21 9
Birmingham median annual salary £24,000 £26,000 £27,500
Median salary % change year-on-year -7.69% -5.45% +23.60%
10th Percentile £21,900 £19,250 £26,000
90th Percentile £36,050 £31,500 £32,600
West Midlands median annual salary £23,000 £24,000 £25,000
% change year-on-year -4.17% -4.00% +6.38%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Birmingham
Permanent vacancies in Birmingham with a recognized job title 3706 4565 3838
% of permanent IT jobs with a recognized job title 96.21% 96.39% 97.02%
Number of salaries quoted 2958 3409 3224
Birmingham median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - -
10th Percentile £26,250 £25,500 £25,500
90th Percentile £65,300 £66,250 £67,500
West Midlands median annual salary £40,000 £40,000 £40,000

IT Support Analyst
Job Vacancy Trend in Birmingham

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for IT Support Analyst in Birmingham

IT Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in Birmingham.

Salary trend for IT Support Analyst in Birmingham

IT Support Analyst
Salary Histogram in Birmingham

The salary distribution of IT jobs citing IT Support Analyst in Birmingham over the 6 months to 24 November 2017.

Salary histogram for IT Support Analyst in Birmingham

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 24 November 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring IT Support Analyst in the job title.

1 6 (75.00%) Microsoft
2 5 (62.50%) Windows
3 4 (50.00%) Microsoft Office
3 4 (50.00%) Windows 7
4 3 (37.50%) Active Directory
4 3 (37.50%) Finance
5 2 (25.00%) Windows Server 2003
5 2 (25.00%) SLA
5 2 (25.00%) Windows 10
6 1 (12.50%) Agile Software Development
6 1 (12.50%) Logistics
6 1 (12.50%) Google
6 1 (12.50%) Dynamics CRM
6 1 (12.50%) Technical Architecture
6 1 (12.50%) jQuery
6 1 (12.50%) Continuous Integration
6 1 (12.50%) SCCM
6 1 (12.50%) VMware Infrastructure
6 1 (12.50%) Windows Server 2008
6 1 (12.50%) Mac OS
6 1 (12.50%) Windows Server
6 1 (12.50%) Proactive Monitoring
6 1 (12.50%) Customer-Centricity
6 1 (12.50%) HTML5
6 1 (12.50%) Skype for Business
6 1 (12.50%) Process Improvement
6 1 (12.50%) Office 365
6 1 (12.50%) Windows 8
6 1 (12.50%) Windows Server 2012
6 1 (12.50%) AngularJS

IT Support Analyst Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) Exchange Server 2013
1 1 (12.50%) Skype for Business
Applications
1 4 (50.00%) Microsoft Office
Business Applications
1 1 (12.50%) Dynamics CRM
1 1 (12.50%) Unit4 Business World
Cloud Services
1 1 (12.50%) Office 365
Communications & Networking
1 1 (12.50%) DHCP
1 1 (12.50%) DNS
1 1 (12.50%) Firewall
1 1 (12.50%) LAN
1 1 (12.50%) PBX
1 1 (12.50%) Skype
1 1 (12.50%) TCP/IP
1 1 (12.50%) VPN
1 1 (12.50%) WAN
1 1 (12.50%) Wi-Fi
Database & Business Intelligence
1 1 (12.50%) SQL Server
General
1 3 (37.50%) Finance
2 1 (12.50%) Automotive
Libraries, Frameworks & Software Standards
1 1 (12.50%) .NET
1 1 (12.50%) AngularJS
1 1 (12.50%) HTML
1 1 (12.50%) HTML5
1 1 (12.50%) jQuery
Miscellaneous
1 1 (12.50%) Analytical Skills
Operating Systems
1 5 (62.50%) Windows
2 4 (50.00%) Windows 7
3 2 (25.00%) Windows 10
3 2 (25.00%) Windows Server 2003
4 1 (12.50%) Mac OS
4 1 (12.50%) Windows 8
4 1 (12.50%) Windows Server
4 1 (12.50%) Windows Server 2008
4 1 (12.50%) Windows Server 2012
Processes & Methodologies
1 1 (12.50%) Agile Software Development
1 1 (12.50%) Continuous Integration
1 1 (12.50%) CRM
1 1 (12.50%) Customer-Centricity
1 1 (12.50%) ERP
1 1 (12.50%) ITIL
1 1 (12.50%) Logistics
1 1 (12.50%) Proactive Monitoring
1 1 (12.50%) Process Improvement
1 1 (12.50%) Technical Architecture
Programming Languages
1 1 (12.50%) C#
1 1 (12.50%) JavaScript
1 1 (12.50%) PL/SQL
1 1 (12.50%) SQL
Quality Assurance & Compliance
1 2 (25.00%) SLA
System Software
1 3 (37.50%) Active Directory
2 1 (12.50%) VMware Infrastructure
Systems Management
1 1 (12.50%) Norton AntiVirus
1 1 (12.50%) SCCM
Vendors
1 6 (75.00%) Microsoft
2 1 (12.50%) Google
2 1 (12.50%) MobileIron
2 1 (12.50%) Oracle
2 1 (12.50%) Symantec
2 1 (12.50%) VMware