The median annual salary for a IT Support Analyst was £23,500 in advertised job vacancies in the West Midlands during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
IT Support Analyst
England / West Midlands
Rank 198 220 201
Rank change year-on-year +22 -19  
Permanent jobs requiring an IT Support Analyst 17 26 15
As % of all permanent IT jobs advertised in the West Midlands 0.36% 0.42% 0.29%
As % of the Job Titles category 0.37% 0.44% 0.30%
Number of salaries quoted 15 19 14
Median salary £23,500 £26,000 £24,000
Median salary % change year-on-year -9.61% +8.33%  
90% offered a salary of more than £20,400 £19,000 £19,500
10% offered a salary of more than £34,600 £33,000 £26,050
UK excluding London median salary £24,000 £24,000 £23,500
% change year-on-year - +2.12%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Midlands
Permanent job vacancies with a job title containing a recognized job role 4575 5932 4964
As % of all permanent IT job vacancies advertised in the West Midlands 96.89% 96.39% 96.65%
Number of salaries quoted 3785 4827 4246
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £57,500 £57,500 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

IT Support Analyst
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured IT Support Analyst in the job title.

Job vacancy trend for IT Support Analyst in the West Midlands

IT Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in the West Midlands.

Salary trend for IT Support Analyst in the West Midlands

IT Support Analyst
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing IT Support Analyst in the West Midlands over the 3 months to 27 March 2017.

Salary histogram for IT Support Analyst in the West Midlands

IT Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the West Midlands region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +10 6 £24,500 -5.76%
Coventry +16 5 £22,500 - 1
Staffordshire +14 3 £23,500 -
Solihull -7 3 £25,500 -26.08%
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 March 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring IT Support Analyst in the job title.

1 23 (74.19%) Windows
2 16 (51.61%) Microsoft
3 15 (48.39%) Windows 7
4 12 (38.71%) Active Directory
5 9 (29.03%) MS Exchange
5 9 (29.03%) MS Office
6 8 (25.81%) SQL
6 8 (25.81%) Windows Server
7 7 (22.58%) VMware
8 6 (19.35%) Exchange Server 2010
9 5 (16.13%) Windows 8
9 5 (16.13%) Law
9 5 (16.13%) Windows XP
9 5 (16.13%) LAN
9 5 (16.13%) Citrix
10 4 (12.90%) Legal
10 4 (12.90%) Windows 10
10 4 (12.90%) Windows Server 2008
11 3 (9.68%) VMware Infrastructure
11 3 (9.68%) BS25999
11 3 (9.68%) ISO/IEC 27001
11 3 (9.68%) iPad
11 3 (9.68%) Analytical Skills
11 3 (9.68%) Retail
11 3 (9.68%) Service Management
11 3 (9.68%) MS Excel
11 3 (9.68%) ITIL
12 2 (6.45%) IIS
12 2 (6.45%) C#
12 2 (6.45%) ERP

IT Support Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (29.03%) MS Exchange
2 6 (19.35%) Exchange Server 2010
3 2 (6.45%) Exchange Server 2007
3 2 (6.45%) IIS
4 1 (3.23%) Exchange Server 2013
Applications
1 9 (29.03%) MS Office
2 3 (9.68%) MS Excel
3 2 (6.45%) MS PowerPoint
4 1 (3.23%) MS Project
4 1 (3.23%) MS Visio
Cloud Services
1 1 (3.23%) IaaS
1 1 (3.23%) Microsoft Azure
1 1 (3.23%) Office 365
Communications & Networking
1 5 (16.13%) LAN
2 2 (6.45%) Firewall
2 2 (6.45%) Remote Desktop
3 1 (3.23%) NAS
3 1 (3.23%) NetScaler
3 1 (3.23%) SAN
3 1 (3.23%) WAN
3 1 (3.23%) Wi-Fi
3 1 (3.23%) Wireless
Database & Business Intelligence
1 1 (3.23%) MS Access
1 1 (3.23%) SQL Server
1 1 (3.23%) SQL Server 2008
General
1 5 (16.13%) Law
2 4 (12.90%) Legal
3 3 (9.68%) Retail
4 1 (3.23%) Advertising
4 1 (3.23%) Aerospace
4 1 (3.23%) Automotive
4 1 (3.23%) Finance
4 1 (3.23%) Games
4 1 (3.23%) Marketing
Libraries, Frameworks & Software Standards
1 1 (3.23%) .NET
Miscellaneous
1 3 (9.68%) Analytical Skills
1 3 (9.68%) iPad
2 2 (6.45%) Enterprise Storage
3 1 (3.23%) Driving Licence
3 1 (3.23%) FMCG
3 1 (3.23%) Management Information System
3 1 (3.23%) Video Conferencing
Operating Systems
1 23 (74.19%) Windows
2 15 (48.39%) Windows 7
3 8 (25.81%) Windows Server
4 5 (16.13%) Windows 8
4 5 (16.13%) Windows XP
5 4 (12.90%) Windows 10
5 4 (12.90%) Windows Server 2008
6 2 (6.45%) Windows Server 2012
7 1 (3.23%) Android
7 1 (3.23%) Apple iOS
7 1 (3.23%) Windows Server 2003
Processes & Methodologies
1 3 (9.68%) ITIL
1 3 (9.68%) Service Management
2 2 (6.45%) Agile Software Development
2 2 (6.45%) ERP
2 2 (6.45%) IT Strategy
3 1 (3.23%) Change Control
3 1 (3.23%) Continuous Improvement
3 1 (3.23%) CRM
3 1 (3.23%) Document Management
3 1 (3.23%) Health Informatics
3 1 (3.23%) Informatics
3 1 (3.23%) Logistics
3 1 (3.23%) Project Management
3 1 (3.23%) Resource Management
3 1 (3.23%) Software Engineering
3 1 (3.23%) Test Planning
3 1 (3.23%) Web Development
Programming Languages
1 8 (25.81%) SQL
2 2 (6.45%) C#
3 1 (3.23%) VB.NET
Qualifications
1 2 (6.45%) Degree
2 1 (3.23%) SC Cleared
2 1 (3.23%) Security Cleared
Quality Assurance & Compliance
1 3 (9.68%) BS25999
1 3 (9.68%) ISO/IEC 27001
2 2 (6.45%) SLA
System Software
1 12 (38.71%) Active Directory
2 3 (9.68%) VMware Infrastructure
3 2 (6.45%) Hyper-V
3 2 (6.45%) XenApp
3 2 (6.45%) XenDesktop
4 1 (3.23%) vSphere
Systems Management
1 1 (3.23%) Backup Exec
Vendors
1 16 (51.61%) Microsoft
2 7 (22.58%) VMware
3 5 (16.13%) Citrix
4 2 (6.45%) Dell
4 2 (6.45%) EqualLogic
4 2 (6.45%) NetApp
5 1 (3.23%) Adobe
5 1 (3.23%) Symantec
5 1 (3.23%) Veritas
Smethwick, West Midlands (County)
Pimlico Banks Recruitment
Salary: £very competitive
Posted: 5 days ago
Bromsgrove, Worcestershire
County Infrastructure Service Ltd
Salary: From £15,000 to £18,000 per annum dependant on experience
Posted: 27 days ago