The median annual salary for an IT Support Analyst was £25,000 in advertised job vacancies in the West Midlands during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
England / West Midlands
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 199 204 208
Rank change year-on-year +5 +4  
Permanent jobs requiring an IT Support Analyst 33 35 20
As % of all permanent IT jobs advertised in the West Midlands 0.64% 0.57% 0.35%
As % of the Job Titles category 0.66% 0.59% 0.36%
Number of salaries quoted 31 29 13
Median salary £25,000 £26,000 £25,750
Median salary % change year-on-year -3.84% +0.97%  
90% offered a salary of more than £20,000 £18,700 £20,500
10% offered a salary of more than £31,000 £32,600 £27,500
UK excluding London median salary £24,750 £25,000 £24,000
% change year-on-year -1.00% +4.16%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Midlands
Permanent job vacancies with a job title containing a recognized job role 4998 5922 5498
As % of all permanent IT job vacancies advertised in the West Midlands 96.90% 96.23% 96.85%
Number of salaries quoted 4230 4644 4558
Median salary £40,000 £39,000 £40,000
Median salary % change year-on-year +2.56% -2.50%  
90% offered a salary of more than £25,000 £24,500 £24,250
10% offered a salary of more than £55,000 £60,000 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

IT Support Analyst
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured IT Support Analyst in the job title.

Job vacancy trend for IT Support Analyst in the West Midlands

IT Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in the West Midlands.

Salary trend for IT Support Analyst in the West Midlands

IT Support Analyst
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing IT Support Analyst in the West Midlands over the 3 months to 27 June 2017.

Salary histogram for IT Support Analyst in the West Midlands

IT Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the West Midlands region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire +23 8 £21,250 -9.57% 1
Worcestershire +4 8 £20,500 +7.89%
Solihull +1 7 £25,500 +45.71% 1
Warwickshire +6 3 £25,500 -22.72% 1
Birmingham +2 3 £37,500 +44.23% 1
Coventry -6 2 - - 1
Wolverhampton - 1 £25,000 -
Shropshire - 1 £27,500 -
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 27 June 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring IT Support Analyst in the job title.

1 29 (58.00%) Microsoft
2 28 (56.00%) Windows
3 20 (40.00%) SQL
4 18 (36.00%) VMware
5 16 (32.00%) Active Directory
5 16 (32.00%) Citrix
5 16 (32.00%) VMware Infrastructure
6 12 (24.00%) SQL Server
7 11 (22.00%) Microsoft Office
7 11 (22.00%) MS Exchange
8 10 (20.00%) Oracle
8 10 (20.00%) Windows 7
8 10 (20.00%) Degree
9 9 (18.00%) Linux
9 9 (18.00%) SLA
9 9 (18.00%) Oracle Database
10 8 (16.00%) ISO/IEC 27001
10 8 (16.00%) Retail
10 8 (16.00%) BS25999
10 8 (16.00%) ISO/IEC 20000
11 7 (14.00%) Hyper-V
11 7 (14.00%) Bash Shell
11 7 (14.00%) EqualLogic
11 7 (14.00%) Enterprise Storage
11 7 (14.00%) MongoDB
11 7 (14.00%) Dell
11 7 (14.00%) NetApp
11 7 (14.00%) Internet
11 7 (14.00%) Web Services
11 7 (14.00%) Firewall

IT Support Analyst Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (22.00%) MS Exchange
2 2 (4.00%) Exchange Server 2010
3 1 (2.00%) Exchange Server 2013
3 1 (2.00%) SharePoint
3 1 (2.00%) Skype for Business
Applications
1 11 (22.00%) Microsoft Office
2 2 (4.00%) Microsoft Excel
2 2 (4.00%) Microsoft PowerPoint
Business Applications
1 1 (2.00%) Dynamics CRM
Cloud Services
1 7 (14.00%) Amazon AWS
2 3 (6.00%) Office 365
3 1 (2.00%) IaaS
3 1 (2.00%) Microsoft Azure
Communications & Networking
1 7 (14.00%) Firewall
1 7 (14.00%) Internet
2 6 (12.00%) LAN
3 5 (10.00%) WAN
4 3 (6.00%) TCP/IP
5 1 (2.00%) DHCP
5 1 (2.00%) DNS
5 1 (2.00%) NAS
5 1 (2.00%) NetScaler
5 1 (2.00%) SAN
5 1 (2.00%) Skype
5 1 (2.00%) Unified Communications
5 1 (2.00%) VPN
5 1 (2.00%) Wi-Fi
5 1 (2.00%) Wireless
Database & Business Intelligence
1 12 (24.00%) SQL Server
2 9 (18.00%) Oracle Database
3 7 (14.00%) MongoDB
4 1 (2.00%) Crystal Reports
4 1 (2.00%) SQL Server 2008
General
1 8 (16.00%) Retail
2 3 (6.00%) Law
2 3 (6.00%) Legal
3 2 (4.00%) Finance
4 1 (2.00%) Aerospace
4 1 (2.00%) Automotive
4 1 (2.00%) Games
4 1 (2.00%) Marketing
4 1 (2.00%) Multimedia
4 1 (2.00%) Telecoms
Libraries, Frameworks & Software Standards
1 7 (14.00%) Web Services
2 1 (2.00%) .NET
2 1 (2.00%) AngularJS
2 1 (2.00%) HTML
2 1 (2.00%) HTML5
2 1 (2.00%) jQuery
2 1 (2.00%) XML
Miscellaneous
1 7 (14.00%) Enterprise Storage
2 3 (6.00%) Computer Science
3 2 (4.00%) Analytical Skills
3 2 (4.00%) iPad
3 2 (4.00%) Video Conferencing
4 1 (2.00%) Driving Licence
4 1 (2.00%) Management Information System
Operating Systems
1 28 (56.00%) Windows
2 10 (20.00%) Windows 7
3 9 (18.00%) Linux
4 6 (12.00%) Windows Server
5 5 (10.00%) Windows 10
6 4 (8.00%) Windows XP
7 3 (6.00%) Windows 8
8 2 (4.00%) Windows Server 2008
8 2 (4.00%) Windows Server 2012
9 1 (2.00%) Mac OS
Processes & Methodologies
1 6 (12.00%) Continuous Improvement
1 6 (12.00%) ITIL
2 4 (8.00%) Service Management
3 3 (6.00%) Agile Software Development
3 3 (6.00%) IT Strategy
3 3 (6.00%) Project Management
4 2 (4.00%) Informatics
4 2 (4.00%) ITSM
4 2 (4.00%) Mentoring
4 2 (4.00%) Process Management
5 1 (2.00%) Change Control
5 1 (2.00%) Continuous Integration
5 1 (2.00%) CRM
5 1 (2.00%) ERP
5 1 (2.00%) Health Informatics
5 1 (2.00%) Logistics
5 1 (2.00%) Process Improvement
5 1 (2.00%) Resource Management
5 1 (2.00%) Technical Architecture
5 1 (2.00%) Time Management
Programming Languages
1 20 (40.00%) SQL
2 7 (14.00%) Bash Shell
3 3 (6.00%) C#
3 3 (6.00%) Python
4 1 (2.00%) JavaScript
4 1 (2.00%) PL/SQL
Qualifications
1 10 (20.00%) Degree
2 3 (6.00%) Computer Science Degree
3 1 (2.00%) SC Cleared
3 1 (2.00%) Security Cleared
Quality Assurance & Compliance
1 9 (18.00%) SLA
2 8 (16.00%) BS25999
2 8 (16.00%) ISO/IEC 20000
2 8 (16.00%) ISO/IEC 27001
System Software
1 16 (32.00%) Active Directory
1 16 (32.00%) VMware Infrastructure
2 7 (14.00%) Hyper-V
3 4 (8.00%) VMware Workstation
3 4 (8.00%) XenApp
4 3 (6.00%) XenDesktop
5 2 (4.00%) Terminal Services
Systems Management
1 1 (2.00%) Backup Exec
Vendors
1 29 (58.00%) Microsoft
2 18 (36.00%) VMware
3 16 (32.00%) Citrix
4 10 (20.00%) Oracle
5 7 (14.00%) Dell
5 7 (14.00%) EqualLogic
5 7 (14.00%) NetApp
6 1 (2.00%) Veritas
Solihull, West Midlands (County)
RecruitmentRevolution.com Limited
Salary: From £24,000 to £27,000 per annum + shift allowance + Benefits
Posted: 19 hours ago
Coventry, West Midlands (County)
Oscar
Salary: £19000 - £24000 per annum
Posted: 4 days ago
Walsall, West Midlands (County)
Omni RMS
Salary: From £15,000 to £16,500 per annum
Posted: 5 days ago
Birmingham, West Midlands (County)
Pimlico Banks Recruitment
Salary: £very competitive
Posted: 3 days ago
Stafford, Staffordshire
HAYS INFORMATION TECHNOLOGY
Salary: £22500.00 per annum
Posted: 5 days ago
Rugby
Bluetown Online LTD
Salary: £27394 - £31288 per annum
Posted: 13 days ago