1 to 4 of 4 IT Support Analyst Jobs in the West Midlands

IT Support Analyst Law firm - Birmingham Are you a Desktop Support Analyst looking for a new and exciting opportunity? Do you have experience of working for a law firm or similar professional services? In this challenging but rewarding position at a top law firm, you … will be providing a high level of 2nd line support to end users. Following completion of your 6 month probation, you will be able to work from home 2 days per week, giving you great flexibility and work/life balance that many similar roles don’t offer! Your … responsibilities: Providing remote and deskside technical support for computer applications and hardware as well as Audio Visual support. 2nd line support Assist the helpdesk team when required Working closely with the 3rd line infrastructure team Legal specific applications e.g. iManage, Filesite, Worksite, Netdocs AV/meeting room support more »

IT Support Apprentice - Level 3 Our client is seeking a motivated and enthusiastic IT Support Apprentice to join their team. This is an exciting opportunity for someone looking to start their career in IT, providing first-line support to their clients. Full training will … Monday to Friday; 8:30am to 5:30pm Total working hours: 40 What you will do in your working day: Provide first-line technical support to clients via telephone, email, and remote assistance tools. Respond to and resolve IT support requests in a timely and professional manner. … Troubleshoot hardware and software issues on various devices including desktops, laptops, and mobile devices. Assist with the installation, configuration, and maintenance of IT equipment and systems. Document and track support requests and resolutions using their ticketing system. Escalate complex issues to higher-level support when necessary. Maintain more »

Estio Training has an exciting new opportunity for an IT Support Analyst Apprentice with Assa Abloy, a company based in the West Midlands. Role Ensure I.T. services run at optimal levels, with minimal disruption or downtime. Ensure calls are resolved in a timely manner in order of … prioritisation. To ensure company data and systems are secure. Ensure users are kept current and up to date with IT Technology. Provide an excellent level of 1st line support to end users for any IT related issues as efficiently and effectively as possible. Answer calls, log and … site such as PC’s/Laptops/Smartphones. Cable Management – under desk cabling, patching and power. New Starter set-ups and ordering of IT equipment. Software and Asset management. Training Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their more »

We are currently looking for a IT Second Line Support Analyst. You will be working in Coventry (CV3). This is looking to start ASAP. Monday - Friday 08:00am - 16:00pm Temp Contract - Ongoing Pay rate - £17.11ph paye Job Purpose Provide second-line support for more complex … IT issues that first-line support cannot resolve Troubleshoot and resolve advanced hardware, software, and network problems. Assist with configuration, installation, and maintenance of IT systems and equipment. Take ownership of escalated incidents and service requests Analyze and diagnose recurring issues and implement solutions to prevent future … occurrences. Work closely with third-line support or specialized teams for issues requiring further expertise. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy, please apply to the job with your updated CV more »