Period
to 22 November 2017

The median annual salary for a Support Manager was £42,500 in advertised job vacancies in Birmingham during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Manager
West Midlands > Birmingham
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 188 165 159
Rank change year-on-year -23 -6 +5
Permanent jobs requiring a Support Manager 9 50 25
As % of all permanent IT jobs advertised in Birmingham 0.23% 1.05% 0.64%
As % of the Job Titles category 0.24% 1.09% 0.66%
Number of salaries quoted 9 29 21
Birmingham median annual salary £42,500 £42,500 £45,000
Median salary % change year-on-year - -5.56% -30.77%
10th Percentile £35,200 £27,500 £27,500
90th Percentile £52,000 £48,750 £52,500
West Midlands median annual salary £55,000 £42,500 £47,500
% change year-on-year +29.41% -10.53% -5.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Birmingham
Permanent vacancies in Birmingham with a recognized job title 3727 4589 3799
% of permanent IT jobs with a recognized job title 96.23% 96.41% 97.09%
Number of salaries quoted 2977 3426 3179
Birmingham median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - -
10th Percentile £26,250 £25,500 £25,500
90th Percentile £65,000 £66,250 £67,500
West Midlands median annual salary £40,000 £40,000 £40,000

Support Manager
Job Vacancy Trend in Birmingham

Job postings that featured Support Manager in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for Support Manager in Birmingham

Support Manager
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager in Birmingham.

Salary trend for Support Manager in Birmingham

Support Manager
Salary Histogram in Birmingham

The salary distribution of IT jobs citing Support Manager in Birmingham over the 6 months to 22 November 2017.

Salary histogram for Support Manager in Birmingham

Support Manager Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 22 November 2017, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring Support Manager in the job title.

1 4 (44.44%) SLA
2 3 (33.33%) SQL
2 3 (33.33%) Finance
2 3 (33.33%) Resource Management
2 3 (33.33%) Problem Management
2 3 (33.33%) Virtual Team Management
2 3 (33.33%) Virtual Team
3 2 (22.22%) Analytical Skills
3 2 (22.22%) People Management
3 2 (22.22%) Business Intelligence
3 2 (22.22%) Service Management
3 2 (22.22%) SQL Server
4 1 (11.11%) SAP
4 1 (11.11%) ITIL
4 1 (11.11%) Windows
4 1 (11.11%) CRM
4 1 (11.11%) ERP
4 1 (11.11%) TCP/IP
4 1 (11.11%) DNS
4 1 (11.11%) Cisco
4 1 (11.11%) Microsoft
4 1 (11.11%) Sun
4 1 (11.11%) Active Directory
4 1 (11.11%) BusinessObjects
4 1 (11.11%) Citrix
4 1 (11.11%) SAN
4 1 (11.11%) Sophos
4 1 (11.11%) Configuration Management
4 1 (11.11%) ITSM
4 1 (11.11%) Management Information System

Support Manager Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) WordPress
Communications & Networking
1 1 (11.11%) DNS
1 1 (11.11%) Fibre Channel
1 1 (11.11%) SAN
1 1 (11.11%) TCP/IP
Database & Business Intelligence
1 2 (22.22%) SQL Server
2 1 (11.11%) BusinessObjects
2 1 (11.11%) RDBMS
2 1 (11.11%) Relational Database
2 1 (11.11%) SQL Server 2014
2 1 (11.11%) SQL Server Integration Services
2 1 (11.11%) SQL Server Reporting Services
General
1 3 (33.33%) Finance
2 1 (11.11%) Manufacturing
Miscellaneous
1 3 (33.33%) Virtual Team
2 2 (22.22%) Analytical Skills
3 1 (11.11%) Management Information System
3 1 (11.11%) PKI
3 1 (11.11%) Replication
3 1 (11.11%) RSA SecurID
Operating Systems
1 1 (11.11%) Windows
1 1 (11.11%) Windows 10
1 1 (11.11%) Windows Server
1 1 (11.11%) Windows Server 2012
Processes & Methodologies
1 3 (33.33%) Problem Management
1 3 (33.33%) Resource Management
1 3 (33.33%) Virtual Team Management
2 2 (22.22%) Business Intelligence
2 2 (22.22%) People Management
2 2 (22.22%) Service Management
3 1 (11.11%) Budgeting and Forecasting
3 1 (11.11%) Configuration Management
3 1 (11.11%) Data Cleansing
3 1 (11.11%) Data Migration
3 1 (11.11%) Incident Management
3 1 (11.11%) Information Security
3 1 (11.11%) ITSM
3 1 (11.11%) Logistics
3 1 (11.11%) Migration
3 1 (11.11%) Planning and Forecasting
3 1 (11.11%) Stakeholder Management
3 1 (11.11%) Supplier Management
3 1 (11.11%) Time Management
3 1 (11.11%) Workflow
Programming Languages
1 3 (33.33%) SQL
2 1 (11.11%) C
Quality Assurance & Compliance
1 4 (44.44%) SLA
System Software
1 1 (11.11%) Active Directory
1 1 (11.11%) vSphere
Vendors
1 1 (11.11%) Cisco
1 1 (11.11%) Citrix
1 1 (11.11%) Microsoft
1 1 (11.11%) SAP
1 1 (11.11%) Sophos
1 1 (11.11%) Sun
1 1 (11.11%) Veeam
1 1 (11.11%) VMware