The median annual salary for a Support Manager was £53,500 in advertised job vacancies in the West Midlands during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Support Manager
England / West Midlands
Rank 193 210 198
Rank change year-on-year +17 -12  
Permanent jobs requiring a Support Manager 20 32 18
As % of all permanent IT jobs advertised in the West Midlands 0.42% 0.52% 0.36%
As % of the Job Titles category 0.44% 0.54% 0.37%
Number of salaries quoted 16 28 18
Median salary £53,500 £32,750 £42,500
Median salary % change year-on-year +63.35% -22.94%  
90% offered a salary of more than £50,000 £27,500 £34,940
10% offered a salary of more than £56,500 £55,000 £80,000
UK excluding London median salary £47,500 £40,750 £45,000
% change year-on-year +16.56% -9.44%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Midlands
Permanent job vacancies with a job title containing a recognized job role 4575 5918 4877
As % of all permanent IT job vacancies advertised in the West Midlands 96.87% 96.37% 96.69%
Number of salaries quoted 3768 4813 4169
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £57,500 £57,500 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Manager
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured Support Manager in the job title.

Job vacancy trend for Support Manager in the West Midlands

Support Manager
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager in the West Midlands.

Salary trend for Support Manager in the West Midlands

Support Manager
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Support Manager in the West Midlands over the 3 months to 25 March 2017.

Salary histogram for Support Manager in the West Midlands

Support Manager
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the West Midlands region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -9 8 £50,000 +72.41%
Shropshire - 8 £53,500 -
Wolverhampton - 2 £55,000 -
West Bromwich - 1 £54,000 -
Support Manager
England

Support Manager Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 25 March 2017, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Support Manager in the job title.

1 29 (61.70%) Microsoft
2 23 (48.94%) Service Delivery
3 22 (46.81%) Data Centre
4 20 (42.55%) MS Excel
5 18 (38.30%) ITIL
5 18 (38.30%) Cisco
5 18 (38.30%) Citrix
5 18 (38.30%) VMware
5 18 (38.30%) Trend Analysis
6 15 (31.91%) Active Directory
6 15 (31.91%) MS Exchange
6 15 (31.91%) Microsoft Azure
7 10 (21.28%) Windows
7 10 (21.28%) MS Office
8 9 (19.15%) PRINCE2
8 9 (19.15%) Logistics
9 8 (17.02%) Project Management
10 7 (14.89%) SLA
10 7 (14.89%) Unix
10 7 (14.89%) Oracle
11 6 (12.77%) LAN
11 6 (12.77%) WAN
11 6 (12.77%) COBOL
11 6 (12.77%) Java
11 6 (12.77%) PMP
11 6 (12.77%) PMI Certification
11 6 (12.77%) Finance
11 6 (12.77%) Release Management
11 6 (12.77%) Business Process Modelling
12 4 (8.51%) MS PowerPoint

Support Manager Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (31.91%) MS Exchange
2 4 (8.51%) SharePoint
3 2 (4.26%) Adobe Experience Manager
Applications
1 20 (42.55%) MS Excel
2 10 (21.28%) MS Office
3 4 (8.51%) MS PowerPoint
Business Applications
1 2 (4.26%) SAP HR
2 1 (2.13%) Dynamics NAV
2 1 (2.13%) SAP Payroll
Cloud Services
1 15 (31.91%) Microsoft Azure
2 4 (8.51%) SaaS
3 1 (2.13%) Office 365
Communications & Networking
1 6 (12.77%) LAN
1 6 (12.77%) WAN
2 2 (4.26%) TCP/IP
3 1 (2.13%) IP Telephony
3 1 (2.13%) SAN
General
1 6 (12.77%) Finance
2 1 (2.13%) Retail
Miscellaneous
1 22 (46.81%) Data Centre
2 1 (2.13%) Mobile Computing
Operating Systems
1 10 (21.28%) Windows
2 7 (14.89%) Unix
3 2 (4.26%) Linux
3 2 (4.26%) Windows 7
4 1 (2.13%) HPUX
4 1 (2.13%) Red Hat Enterprise Linux
4 1 (2.13%) Windows 10
4 1 (2.13%) Windows Server
4 1 (2.13%) Windows Server 2012
Processes & Methodologies
1 23 (48.94%) Service Delivery
2 18 (38.30%) ITIL
2 18 (38.30%) Trend Analysis
3 9 (19.15%) Logistics
3 9 (19.15%) PRINCE2
4 8 (17.02%) Project Management
5 6 (12.77%) Business Process Modelling
5 6 (12.77%) Release Management
6 4 (8.51%) Contract Management
6 4 (8.51%) Critical Success Factor
6 4 (8.51%) Escalation Management
6 4 (8.51%) Incident Management
6 4 (8.51%) ITIL V3
6 4 (8.51%) Line Management
6 4 (8.51%) Performance Management
6 4 (8.51%) Stakeholder Management
6 4 (8.51%) Statistics
6 4 (8.51%) WFM
7 3 (6.38%) Business Continuity
7 3 (6.38%) Stakeholder Engagement
Programming Languages
1 6 (12.77%) COBOL
1 6 (12.77%) Java
2 3 (6.38%) SQL
3 1 (2.13%) Shell Script
Qualifications
1 6 (12.77%) PMI Certification
1 6 (12.77%) PMP
2 1 (2.13%) ITIL Certification
2 1 (2.13%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 7 (14.89%) SLA
2 4 (8.51%) QA
System Software
1 15 (31.91%) Active Directory
2 3 (6.38%) VMware Infrastructure
3 1 (2.13%) Hyper-V
Systems Management
1 1 (2.13%) Ansible
1 1 (2.13%) Puppet
Vendors
1 29 (61.70%) Microsoft
2 18 (38.30%) Cisco
2 18 (38.30%) Citrix
2 18 (38.30%) VMware
3 7 (14.89%) Oracle
4 3 (6.38%) HP
5 2 (4.26%) Adobe
5 2 (4.26%) SAP
6 1 (2.13%) Apple
6 1 (2.13%) Intel
6 1 (2.13%) JD Edwards
6 1 (2.13%) Red Hat
Hereford
Computer Futures
Salary: £35000 - £45000 per annum + competitive
Posted: 9 days ago