1st Line Support Job Trends in Borehamwood

First Line Support
Hertfordshire > Borehamwood

The median First Line Support salary in Borehamwood is £27,750 per year, according to job vacancies posted during the 6 months leading to 23 October 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

	6 months to 23 Oct 2026	Same period 2025	Same period 2024
Rank	10	5	8
Rank change year-on-year	-5	+3	-2
Permanent 1st Line Support jobs	4	16	2
As % of all permanent jobs in Borehamwood	8.00%	45.71%	8.00%
As % of the Job Titles category	8.51%	48.48%	9.09%
Number of salaries quoted	4	0	2
10^th Percentile	-	-	£21,525
25^th Percentile	£26,750	-	£21,938
Median annual salary (50^th Percentile)	£27,750	-	£23,250
Median % change year-on-year	-	-	-2.11%
75^th Percentile	£28,250	-	£23,938
90^th Percentile	-	-	£23,975
Hertfordshire median annual salary	£27,500	£26,000	£26,000
% change year-on-year	+5.77%	-	+4.00%

All Permanent IT Job Roles
Borehamwood

For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in Borehamwood matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.

	6 months to 23 Oct 2026	Same period 2025	Same period 2024
Permanent job adverts in Borehamwood matching a recognised job title	47	33	22
% of permanent job adverts matching a recognised job title	94.00%	94.29%	88.00%
Number of salaries quoted	43	8	14
10^th Percentile	£27,350	£33,875	£25,200
25^th Percentile	£28,500	£38,750	£28,000
Median annual salary (50^th Percentile)	£40,000	£48,750	£34,000
Median % change year-on-year	-17.95%	+43.38%	+0.74%
75^th Percentile	£50,000	£56,250	£49,750
90^th Percentile	£59,750	-	-
Hertfordshire median annual salary	£55,000	£47,500	£55,000
% change year-on-year	+15.79%	-13.64%	+3.29%

1st Line Support Job Vacancy Trend in Borehamwood

Historical trend showing the proportion of permanent 1st Line Support job postings relative to all permanent IT jobs advertised in Borehamwood.

1st Line Support Salary Trend in Borehamwood

Salary distribution trend for 1st Line Support job vacancies in Borehamwood.

1st Line Support Skill Set Top 19 Co-Occurring Skills & Capabilities in Borehamwood

For the 6 months to 23 October 2026, 1st Line Support job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent 1st Line Support job ads across the Borehamwood region.

Rank	Skill	Share	Job Ads
1	Agile	100.0%	4
2	Collaborative Working	50.0%	2
2	Degree	50.0%	2
2	Infrastructure Monitoring	50.0%	2
2	Integration Testing	50.0%	2
2	Logistics	50.0%	2
2	Manual Testing	50.0%	2
2	Microsoft	50.0%	2
2	Microsoft Office	50.0%	2
2	Office Communications Server	50.0%	2
2	Proactive Monitoring	50.0%	2
2	Problem-Solving	50.0%	2
2	Regression Testing	50.0%	2
2	SharePoint	50.0%	2
2	Software Testing	50.0%	2
2	SQL	50.0%	2
2	User Acceptance Testing	50.0%	2
2	Windows	50.0%	2
2	Windows Server	50.0%	2

1st Line Support Skill Set Co-Occurring Skills & Capabilities in Borehamwood by Category

The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.

Job Titles

Rank	Job Title	Share	Job Ads
1	1st Line Support Analyst	100.0%	4
1	First Line Help Desk Analyst	100.0%	4
1	First Line Help Desk Support	100.0%	4
1	Help Desk Support Analyst	100.0%	4
1	Test Analyst	100.0%	4