Period
to 17 October 2017

The median annual salary for a Technical Support was £32,500 in advertised job vacancies in Bracknell during the 6 months to 17 October 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
Berkshire > Bracknell
6 months to
17 Oct 2017
Same period 2016 Same period 2015
Rank 56 61 42
Rank change year-on-year +5 -19 +8
Permanent jobs requiring a Technical Support 14 25 40
As % of all permanent IT jobs advertised in Bracknell 2.76% 3.50% 5.12%
As % of the Job Titles category 2.92% 3.73% 5.37%
Number of salaries quoted 14 17 53
Bracknell median annual salary £32,500 £31,000 £38,500
Median salary % change year-on-year +4.84% -19.48% +5.48%
10th Percentile £19,150 £23,500 £19,550
90th Percentile £41,250 £44,050 £53,750
Berkshire median annual salary £32,500 £30,000 £37,500
% change year-on-year +8.33% -20.00% +2.74%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Bracknell. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Bracknell
Permanent vacancies in Bracknell with a recognized job title 480 670 745
% of permanent IT jobs with a recognized job title 94.67% 93.84% 95.39%
Number of salaries quoted 367 554 572
Bracknell median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +12.50%
10th Percentile £26,250 £27,500 £26,600
90th Percentile £72,500 £67,125 £67,500
Berkshire median annual salary £47,500 £50,000 £47,500
% change year-on-year -5.00% +5.26% +5.56%

Technical Support
Job Vacancy Trend in Bracknell

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Bracknell.

Job vacancy trend for Technical Support in Bracknell

Technical Support
Salary Trend in Bracknell

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Bracknell.

Salary trend for Technical Support in Bracknell

Technical Support
Salary Histogram in Bracknell

The salary distribution of IT jobs citing Technical Support in Bracknell over the 6 months to 17 October 2017.

Salary histogram for Technical Support in Bracknell

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Bracknell

For the 6 months to 17 October 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bracknell region featuring Technical Support in the job title.

1 12 (85.71%) SQL
1 12 (85.71%) Windows
2 9 (64.29%) Windows Server
3 8 (57.14%) Exchange Server 2010
3 8 (57.14%) SQL Server
3 8 (57.14%) MS Exchange
3 8 (57.14%) Microsoft
4 7 (50.00%) Juniper
4 7 (50.00%) Veritas
4 7 (50.00%) Tivoli Storage Manager
4 7 (50.00%) Symantec
4 7 (50.00%) Forcepoint
4 7 (50.00%) VMware
4 7 (50.00%) Clustering
4 7 (50.00%) Backup Exec
4 7 (50.00%) Altiris
4 7 (50.00%) VERITAS Certified Professional (VCP)
4 7 (50.00%) VMware Certified Professional (VCP)
4 7 (50.00%) Cisco
4 7 (50.00%) F5
4 7 (50.00%) Symantec Endpoint Protection
4 7 (50.00%) Windows Server 2012
4 7 (50.00%) Symantec Enterprise Vault
4 7 (50.00%) Exchange Server 2013
4 7 (50.00%) VMware ESXi
4 7 (50.00%) vCenter Server
5 5 (35.71%) Active Directory
5 5 (35.71%) IIS
6 4 (28.57%) DNS
7 3 (21.43%) Cloud Computing

Technical Support Skill Set
Co-occurring IT Skills in Bracknell by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (57.14%) Exchange Server 2010
1 8 (57.14%) MS Exchange
2 7 (50.00%) Exchange Server 2013
3 5 (35.71%) IIS
4 1 (7.14%) Exchange Server 2003
4 1 (7.14%) Exchange Server 2007
4 1 (7.14%) SharePoint
Cloud Services
1 3 (21.43%) Cloud Computing
1 3 (21.43%) G Suite
Communications & Networking
1 4 (28.57%) DNS
2 3 (21.43%) DMZ
2 3 (21.43%) Firewall
2 3 (21.43%) VoIP
3 2 (14.29%) ADSL
3 2 (14.29%) Broadband
3 2 (14.29%) Intelligent Network
3 2 (14.29%) VPN
4 1 (7.14%) DHCP
4 1 (7.14%) Network Security
4 1 (7.14%) SMS
4 1 (7.14%) Structured Cabling
Database & Business Intelligence
1 8 (57.14%) SQL Server
General
1 2 (14.29%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (7.14%) Web Services
Miscellaneous
1 7 (50.00%) Clustering
2 3 (21.43%) Computer Science
3 1 (7.14%) CCTV
Operating Systems
1 12 (85.71%) Windows
2 9 (64.29%) Windows Server
3 7 (50.00%) Windows Server 2012
4 1 (7.14%) Linux
4 1 (7.14%) Unix
4 1 (7.14%) Windows Server 2003
4 1 (7.14%) Windows Server 2008
Processes & Methodologies
1 3 (21.43%) Kalman Filter
2 1 (7.14%) B2B
2 1 (7.14%) ITIL
2 1 (7.14%) People Management
2 1 (7.14%) Time Management
Programming Languages
1 12 (85.71%) SQL
2 3 (21.43%) Google Apps Script
2 3 (21.43%) Java
2 3 (21.43%) Python
Qualifications
1 7 (50.00%) VERITAS Certified Professional (VCP)
1 7 (50.00%) VMware Certified Professional (VCP)
2 3 (21.43%) Computer Science Degree
2 3 (21.43%) Degree
Quality Assurance & Compliance
1 1 (7.14%) SLA
System Software
1 7 (50.00%) VMware ESXi
2 5 (35.71%) Active Directory
3 1 (7.14%) Hyper-V
3 1 (7.14%) Terminal Services
Systems Management
1 7 (50.00%) Backup Exec
1 7 (50.00%) Symantec Endpoint Protection
1 7 (50.00%) Symantec Enterprise Vault
1 7 (50.00%) Tivoli Storage Manager
1 7 (50.00%) vCenter Server
Vendors
1 8 (57.14%) Microsoft
2 7 (50.00%) Altiris
2 7 (50.00%) Cisco
2 7 (50.00%) F5
2 7 (50.00%) Forcepoint
2 7 (50.00%) Juniper
2 7 (50.00%) Symantec
2 7 (50.00%) Veritas
2 7 (50.00%) VMware
3 3 (21.43%) Google