Period
to 23 July 2017

The median annual salary for a Technical Support was £34,500 in advertised job vacancies in Berkshire during the 6 months to 23 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
South East > Berkshire
6 months to
23 Jul 2017
Same period 2016 Same period 2015
Rank 137 132 140
Rank change year-on-year -5 +8 -55
Permanent jobs requiring a Technical Support 142 220 228
As % of all permanent IT jobs advertised in Berkshire 2.16% 2.35% 2.16%
As % of the Job Titles category 2.27% 2.44% 2.25%
Number of salaries quoted 114 191 199
Berkshire median annual salary £34,500 £32,500 £40,000
Median salary % change year-on-year +6.15% -18.75% +8.11%
10th Percentile £21,250 £23,500 £21,450
90th Percentile £58,750 £47,500 £48,750
South East median annual salary £32,500 £30,000 £32,500
% change year-on-year +8.33% -7.69% -1.52%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Berkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Berkshire
Permanent job vacancies with a job title containing a recognized job role 6268 9010 10118
As % of all permanent IT job vacancies advertised in Berkshire 95.30% 96.13% 95.81%
Number of salaries quoted 5037 7343 7577
Berkshire median annual salary £47,500 £50,000 £50,000
Median salary % change year-on-year -5.00% - +11.11%
10th Percentile £26,250 £28,500 £26,250
90th Percentile £72,500 £72,500 £72,500
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Technical Support
Job Vacancy Trend in Berkshire

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Technical Support in Berkshire

Technical Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Berkshire.

Salary trend for Technical Support in Berkshire

Technical Support
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Technical Support in Berkshire over the 6 months to 23 July 2017.

Salary histogram for Technical Support in Berkshire

Technical Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Berkshire region over the 6 months to 23 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +9 94 £35,000 +7.69% 3
Bracknell -1 14 £37,500 +7.14% 1
Maidenhead +20 5 £41,250 +32.00% 2
Slough +11 5 £30,000 +18.81%
Wokingham +24 3 £23,000 -36.55% 1
Thatcham - 2 £30,000 -
Newbury +2 1 £22,500 -25.00% 1
Hungerford -6 1 £23,500 -25.40%
Ascot - 1 £37,500 -
Technical Support
South East

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 23 July 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring Technical Support in the job title.

1 81 (57.04%) Windows
2 64 (45.07%) Active Directory
3 46 (32.39%) Microsoft
4 40 (28.17%) SQL
5 39 (27.46%) Linux
6 36 (25.35%) Windows Server
7 34 (23.94%) Oracle
7 34 (23.94%) VMware
8 32 (22.54%) SQL Server
8 32 (22.54%) Tomcat
9 31 (21.83%) Java
10 26 (18.31%) WebSphere
10 26 (18.31%) Windows Server 2012
11 25 (17.61%) Degree
11 25 (17.61%) Firewall
11 25 (17.61%) DNS
12 23 (16.20%) TCP/IP
12 23 (16.20%) IIS
12 23 (16.20%) Office 365
13 22 (15.49%) Web Services
13 22 (15.49%) HTTP
13 22 (15.49%) IBM
13 22 (15.49%) Internet
14 21 (14.79%) Enterprise Software
15 20 (14.08%) VMware Infrastructure
15 20 (14.08%) XML
15 20 (14.08%) Clustering
16 19 (13.38%) JBoss
16 19 (13.38%) FTP
16 19 (13.38%) Java EE

Technical Support Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (22.54%) Tomcat
2 26 (18.31%) WebSphere
3 23 (16.20%) IIS
4 19 (13.38%) JBoss
5 18 (12.68%) Oracle SOA Suite
6 16 (11.27%) MS Exchange
7 12 (8.45%) Apache
7 12 (8.45%) Exchange Server 2010
8 8 (5.63%) Exchange Server 2013
8 8 (5.63%) WebLogic
9 6 (4.23%) IBM Notes
10 5 (3.52%) SharePoint
11 4 (2.82%) Skype for Business
12 3 (2.11%) Exchange Server 2007
13 1 (0.70%) Exchange Server 2003
Applications
1 9 (6.34%) Microsoft Office
Business Applications
1 2 (1.41%) Oracle Applications
1 2 (1.41%) Oracle EBS R12
1 2 (1.41%) Oracle ERP
1 2 (1.41%) Oracle General Ledger
1 2 (1.41%) Oracle Payables
1 2 (1.41%) Oracle Receivables
2 1 (0.70%) Dynamics CRM
Cloud Services
1 23 (16.20%) Office 365
2 14 (9.86%) Microsoft Azure
3 5 (3.52%) Amazon AWS
4 4 (2.82%) SaaS
5 3 (2.11%) Cloud Computing
6 2 (1.41%) G Suite
Communications & Networking
1 25 (17.61%) DNS
1 25 (17.61%) Firewall
2 23 (16.20%) TCP/IP
3 22 (15.49%) HTTP
3 22 (15.49%) Internet
4 19 (13.38%) FTP
5 10 (7.04%) LAN
6 9 (6.34%) DHCP
6 9 (6.34%) VoIP
7 7 (4.93%) VPN
7 7 (4.93%) WAN
8 5 (3.52%) SMS
8 5 (3.52%) Wireshark
9 4 (2.82%) Intrusion Detection
9 4 (2.82%) SSH
9 4 (2.82%) SSL
10 3 (2.11%) IP Telephony
10 3 (2.11%) SAN
10 3 (2.11%) Wireless
11 2 (1.41%) Network Security
Database & Business Intelligence
1 32 (22.54%) SQL Server
2 5 (3.52%) DB2
3 4 (2.82%) Informix
3 4 (2.82%) SQL Server 2008
4 3 (2.11%) SQL Server 2012
5 2 (1.41%) Crystal Reports
5 2 (1.41%) Hadoop
5 2 (1.41%) MySQL
5 2 (1.41%) Oracle Reports
5 2 (1.41%) PostgreSQL
5 2 (1.41%) Relational Database
5 2 (1.41%) SQL Server 2005
6 1 (0.70%) Apache Cassandra
6 1 (0.70%) Big Data
6 1 (0.70%) NoSQL
6 1 (0.70%) SQL Server 2014
Development Applications
1 18 (12.68%) Eclipse
1 18 (12.68%) IntelliJ
1 18 (12.68%) Maven
1 18 (12.68%) NetBeans
2 4 (2.82%) JIRA
3 2 (1.41%) Oracle Forms
4 1 (0.70%) Team Foundation Server
4 1 (0.70%) Visual Studio
General
1 15 (10.56%) French Language
2 9 (6.34%) German Language
3 8 (5.63%) Finance
4 5 (3.52%) Manufacturing
4 5 (3.52%) Portuguese Language
4 5 (3.52%) Spanish Language
4 5 (3.52%) Telecoms
5 2 (1.41%) Pharmaceutical
6 1 (0.70%) Advertising
6 1 (0.70%) Banking
6 1 (0.70%) Financial Institution
6 1 (0.70%) Games
6 1 (0.70%) Italian Language
6 1 (0.70%) Japanese Language
6 1 (0.70%) Korean Language
6 1 (0.70%) Mandarin Language
Libraries, Frameworks & Software Standards
1 22 (15.49%) Web Services
2 20 (14.08%) XML
3 19 (13.38%) Java EE
4 18 (12.68%) Java SE
4 18 (12.68%) JMS
4 18 (12.68%) REST
4 18 (12.68%) SOAP
4 18 (12.68%) Spring
5 5 (3.52%) HTML
6 4 (2.82%) CSS
6 4 (2.82%) Regular Expression
7 3 (2.11%) .NET
8 1 (0.70%) AngularJS
8 1 (0.70%) ASP.NET
8 1 (0.70%) ASP.NET MVC
8 1 (0.70%) HTML5
8 1 (0.70%) jQuery
8 1 (0.70%) Mason
8 1 (0.70%) Raphaël
8 1 (0.70%) Twitter Bootstrap
Miscellaneous
1 21 (14.79%) Enterprise Software
2 20 (14.08%) Clustering
3 13 (9.15%) Analytical Skills
4 8 (5.63%) Computer Science
5 7 (4.93%) Hybrid Cloud
6 5 (3.52%) Data Centre
6 5 (3.52%) Driving Licence
6 5 (3.52%) PKI
7 2 (1.41%) Linux Command Line
7 2 (1.41%) Replication
8 1 (0.70%) Blackberry
8 1 (0.70%) CCTV
8 1 (0.70%) Cyberthreat
8 1 (0.70%) Digital Currency
8 1 (0.70%) iPhone
8 1 (0.70%) Public Cloud
Operating Systems
1 81 (57.04%) Windows
2 39 (27.46%) Linux
3 36 (25.35%) Windows Server
4 26 (18.31%) Windows Server 2012
5 16 (11.27%) Windows Server 2008
6 13 (9.15%) Unix
7 12 (8.45%) Windows Server 2003
8 9 (6.34%) Windows 10
9 8 (5.63%) AIX
9 8 (5.63%) HPUX
9 8 (5.63%) Solaris
9 8 (5.63%) Windows 7
10 7 (4.93%) Android
10 7 (4.93%) Mac OS X
11 6 (4.23%) Apple iOS
12 5 (3.52%) IRIX
13 4 (2.82%) Mac OS
13 4 (2.82%) Windows NT
14 2 (1.41%) SUSE
14 2 (1.41%) Windows XP
Processes & Methodologies
1 19 (13.38%) Open Source
2 18 (12.68%) SOA
3 11 (7.75%) Customer Engagement
4 10 (7.04%) ITIL
4 10 (7.04%) Software Engineering
5 8 (5.63%) Mentoring
6 7 (4.93%) Service Delivery
6 7 (4.93%) Time Management
7 6 (4.23%) Business Intelligence
8 5 (3.52%) Data Protection
8 5 (3.52%) High Availability
8 5 (3.52%) Service Delivery Management
8 5 (3.52%) Virtual Environments
9 4 (2.82%) Agile Software Development
9 4 (2.82%) Cybersecurity
9 4 (2.82%) Data Security
9 4 (2.82%) OWASP
9 4 (2.82%) Process Improvement
9 4 (2.82%) Vulnerability Scanning
10 3 (2.11%) Data Management
Programming Languages
1 40 (28.17%) SQL
2 31 (21.83%) Java
3 7 (4.93%) Python
4 5 (3.52%) Bash Shell
5 4 (2.82%) C#
5 4 (2.82%) C++
5 4 (2.82%) Perl
5 4 (2.82%) PL/SQL
5 4 (2.82%) PowerShell
6 3 (2.11%) C
6 3 (2.11%) T-SQL
7 2 (1.41%) Google Apps Script
7 2 (1.41%) VB.NET
8 1 (0.70%) JavaScript
8 1 (0.70%) PHP
Qualifications
1 25 (17.61%) Degree
2 8 (5.63%) MCSE
2 8 (5.63%) Microsoft Certification
3 7 (4.93%) VERITAS Certified Professional (VCP)
3 7 (4.93%) VMware Certified Professional (VCP)
4 6 (4.23%) CCNA
4 6 (4.23%) Cisco Certification
5 4 (2.82%) CEH
5 4 (2.82%) CISSP
5 4 (2.82%) CompTIA Security+
5 4 (2.82%) Security+ Certification
6 2 (1.41%) Computer Science Degree
6 2 (1.41%) ITIL Certification
6 2 (1.41%) MCP
6 2 (1.41%) MCSA
6 2 (1.41%) PMI Certification
6 2 (1.41%) PMP
7 1 (0.70%) CCA
7 1 (0.70%) HND
7 1 (0.70%) PhD
Quality Assurance & Compliance
1 4 (2.82%) SLA
2 2 (1.41%) ISO 9001
2 2 (1.41%) ISO/IEC 27001
3 1 (0.70%) ISO 14001
3 1 (0.70%) ISO 22301
3 1 (0.70%) PCI DSS
System Software
1 64 (45.07%) Active Directory
2 20 (14.08%) VMware Infrastructure
3 15 (10.56%) Hyper-V
4 14 (9.86%) VMware ESXi
5 4 (2.82%) Samba
5 4 (2.82%) VMware Workstation
6 3 (2.11%) Virtual Servers
7 2 (1.41%) Virtual Desktop
7 2 (1.41%) XenApp
8 1 (0.70%) Microsoft App-V
8 1 (0.70%) Terminal Services
8 1 (0.70%) XenDesktop
Systems Management
1 18 (12.68%) Backup Exec
2 9 (6.34%) SCCM
3 7 (4.93%) Symantec Endpoint Protection
3 7 (4.93%) Symantec Enterprise Vault
3 7 (4.93%) Tivoli Storage Manager
3 7 (4.93%) vCenter Server
4 5 (3.52%) NetBackup
5 3 (2.11%) HP Data Protector
5 3 (2.11%) PaperCut
5 3 (2.11%) SafeCom
6 2 (1.41%) Cisco CUCM
6 2 (1.41%) EMC NetWorker
6 2 (1.41%) Microsoft Intune
7 1 (0.70%) Ansible
7 1 (0.70%) Microsoft Clustering
7 1 (0.70%) SCOM
7 1 (0.70%) Systems Management Server (SMS)
7 1 (0.70%) ThinApp
7 1 (0.70%) WSUS
Vendors
1 46 (32.39%) Microsoft
2 34 (23.94%) Oracle
2 34 (23.94%) VMware
3 22 (15.49%) IBM
4 18 (12.68%) BEA
4 18 (12.68%) TIBCO
5 15 (10.56%) Cisco
5 15 (10.56%) Veeam
6 12 (8.45%) Veritas
7 8 (5.63%) EMC
7 8 (5.63%) Juniper
8 7 (4.93%) Altiris
8 7 (4.93%) CommVault
8 7 (4.93%) F5
8 7 (4.93%) Forcepoint
8 7 (4.93%) HP
8 7 (4.93%) NetApp
8 7 (4.93%) Sun
8 7 (4.93%) Symantec
9 6 (4.23%) Lotus
Bracknell, Berkshire
ENTERPRISE RECRUITMENT LTD
Salary: £26000 - £30000 per annum
Posted: 4 days ago
Maidenhead, Berkshire
EXCELerate
Salary: Up to £25,000 per annum + Package
Posted: 3 days ago
Maidenhead, Berkshire
LogRhythm
Salary: Up to £45k pa + 5% bonus
Posted: 6 days ago
Wokingham
Recruitment Genius Ltd
Salary: £22000 - £24000 per annum
Posted: 5 days ago
Reading, Berkshire
RecruitmentRevolution.com Limited
Salary: Excellent Salary Package + Company Benefits
Posted: 5 days ago
Reading, Berkshire
HANDD Business Solutions
Salary: From £18,000 to £22,000 per annum
Posted: 13 days ago
Reading
Recruitment Revolution Limited
Salary: Excellent Salary + Full Company Benefits Package
Posted: 18 days ago
Newbury
Recruitment Revolution Limited
Salary: Competitive Salary + Benefits
Posted: 24 days ago