Customer Service Jobs in Bracknell

Customer Service
Berkshire > Bracknell

The table below provides summary statistics for permanent job vacancies advertised in Bracknell requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 29 May 2025, comparing them to the same period in the previous two years.

6 months to
29 May 2025
Same period 2024 Same period 2023
Rank 11 42 48
Rank change year-on-year +31 +6 -22
Permanent jobs citing Customer Service 20 14 18
As % of all permanent jobs advertised in Bracknell 13.33% 3.07% 5.42%
As % of the Processes & Methodologies category 15.38% 3.66% 5.63%
Number of salaries quoted 16 14 16
10th Percentile - £26,550 £23,500
25th Percentile £25,125 £29,000 £23,875
Median annual salary (50th Percentile) £29,000 £30,000 £26,000
Median % change year-on-year -3.33% +15.38% -
75th Percentile £47,500 £37,500 -
90th Percentile £50,000 £43,750 £30,700
Berkshire median annual salary £32,500 £31,500 £28,000
% change year-on-year +3.17% +12.50% -

All Process and Methodology Skills
Bracknell

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Bracknell.

Permanent vacancies with a requirement for process or methodology skills 130 383 320
As % of all permanent jobs advertised in Bracknell 86.67% 83.99% 96.39%
Number of salaries quoted 99 368 248
10th Percentile £28,700 £36,250 £30,500
25th Percentile £46,250 £42,500 £47,000
Median annual salary (50th Percentile) £65,000 £64,000 £66,250
Median % change year-on-year +1.56% -3.40% +15.22%
75th Percentile £81,875 £85,000 £92,500
90th Percentile £90,000 £95,000 £97,500
Berkshire median annual salary £60,000 £53,631 £60,000
% change year-on-year +11.88% -10.61% -

Customer Service
Job Vacancy Trend in Bracknell

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bracknell.

Job vacancy trend for Customer Service in Bracknell

Customer Service
Salary Trend in Bracknell

3-month moving average salary quoted in jobs citing Customer Service in Bracknell.

Salary trend for Customer Service in Bracknell

Customer Service
Salary Histogram in Bracknell

Salary distribution for jobs citing Customer Service in Bracknell over the 6 months to 29 May 2025.

Salary histogram for Customer Service in Bracknell

Customer Service
Co-occurring Skills and Capabilities in Bracknell by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) Confluence
Applications
1 7 (35.00%) Microsoft Office
2 5 (25.00%) Microsoft Excel
3 1 (5.00%) FrameMaker
3 1 (5.00%) MadCap Flare
Business Applications
1 3 (15.00%) Dynamics CRM
Cloud Services
1 7 (35.00%) Azure
2 4 (20.00%) Microsoft 365
Communications & Networking
1 4 (20.00%) VLAN
1 4 (20.00%) VoIP
2 3 (15.00%) DHCP
2 3 (15.00%) DNS
2 3 (15.00%) Firewall
2 3 (15.00%) LAN
2 3 (15.00%) WAN
3 2 (10.00%) Network Security
4 1 (5.00%) Internet
General
1 17 (85.00%) Social Skills
2 6 (30.00%) Organisational Skills
3 4 (20.00%) Finance
4 2 (10.00%) Advertising
5 1 (5.00%) Multimedia
Job Titles
1 6 (30.00%) Service Desk Manager
1 6 (30.00%) Service Manager
2 5 (25.00%) Administrator
2 5 (25.00%) Coordinator
2 5 (25.00%) Customer Service Administrator
3 4 (20.00%) IT Manager
3 4 (20.00%) IT Services Manager
3 4 (20.00%) Senior
3 4 (20.00%) Senior IT Manager
3 4 (20.00%) Senior Manager
3 4 (20.00%) Senior Service Manager
4 3 (15.00%) Infrastructure Engineer
4 3 (15.00%) Infrastructure Security Engineer
4 3 (15.00%) Security Engineer
4 3 (15.00%) Technical Support
5 2 (10.00%) 2nd Line Engineer
5 2 (10.00%) 2nd Line Support
5 2 (10.00%) 2nd Line Support Engineer
5 2 (10.00%) Support Engineer
6 1 (5.00%) Author
Miscellaneous
1 5 (25.00%) Self-Motivation
2 4 (20.00%) CCTV
3 2 (10.00%) Onboarding
Operating Systems
1 9 (45.00%) Windows
2 4 (20.00%) Mac OS
3 3 (15.00%) Windows Server
4 2 (10.00%) Windows 10
Processes & Methodologies
1 9 (45.00%) Line Management
2 7 (35.00%) Problem-Solving
3 6 (30.00%) Incident Management
4 5 (25.00%) Preventative Maintenance
4 5 (25.00%) Time Management
5 4 (20.00%) Coaching
5 4 (20.00%) Mentoring
5 4 (20.00%) Problem Management
5 4 (20.00%) Service Delivery
6 3 (15.00%) Change Control
6 3 (15.00%) CRM
6 3 (15.00%) Infrastructure Engineering
7 2 (10.00%) Collaborative Working
7 2 (10.00%) Continuous Improvement
7 2 (10.00%) Customer Experience
7 2 (10.00%) ITIL
7 2 (10.00%) ITSM
7 2 (10.00%) Major Incident Management
7 2 (10.00%) Performance Metrics
7 2 (10.00%) User Experience
Qualifications
1 2 (10.00%) SC Cleared
1 2 (10.00%) Security Cleared
2 1 (5.00%) CISSP
Quality Assurance & Compliance
1 5 (25.00%) SLA
2 4 (20.00%) ISO/IEC 27001
System Software
1 7 (35.00%) Active Directory
2 5 (25.00%) VMware Infrastructure
3 3 (15.00%) Virtual Machines
Systems Management
1 3 (15.00%) vCenter Server
1 3 (15.00%) WSUS
2 2 (10.00%) SCCM
2 2 (10.00%) SCOM
2 2 (10.00%) SCSM
Vendors
1 6 (30.00%) Microsoft
2 5 (25.00%) Cisco
2 5 (25.00%) VMware
3 2 (10.00%) ServiceNow
4 1 (5.00%) Adobe