Period
to 21 November 2017

The median annual salary for a Support Analyst was £25,000 in advertised job vacancies in Bradford during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
West Yorkshire > Bradford
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 45 83 80
Rank change year-on-year +38 -3 -14
Permanent jobs requiring a Support Analyst 53 19 6
As % of all permanent IT jobs advertised in Bradford 6.51% 1.83% 0.73%
As % of the Job Titles category 6.68% 1.86% 0.74%
Number of salaries quoted 37 18 11
Bradford median annual salary £25,000 £26,000 £27,500
Median salary % change year-on-year -3.85% -5.45% +25.00%
10th Percentile £17,150 £19,000 £16,500
90th Percentile £34,100 £33,625 £28,750
West Yorkshire median annual salary £25,500 £28,000 £27,500
% change year-on-year -8.93% +1.82% +10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Bradford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Bradford
Permanent vacancies in Bradford with a recognized job title 794 1024 815
% of permanent IT jobs with a recognized job title 97.54% 98.75% 99.03%
Number of salaries quoted 682 851 705
Bradford median annual salary £40,000 £42,500 £41,000
Median salary % change year-on-year -5.88% +3.66% +12.33%
10th Percentile £25,550 £27,500 £25,500
90th Percentile £55,000 £77,500 £58,750
West Yorkshire median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

Support Analyst
Job Vacancy Trend in Bradford

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Bradford.

Job vacancy trend for Support Analyst in Bradford

Support Analyst
Salary Trend in Bradford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Bradford.

Salary trend for Support Analyst in Bradford

Support Analyst
Salary Histogram in Bradford

The salary distribution of IT jobs citing Support Analyst in Bradford over the 6 months to 21 November 2017.

Salary histogram for Support Analyst in Bradford

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Bradford

For the 6 months to 21 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bradford region featuring Support Analyst in the job title.

1 25 (47.17%) ITIL
2 23 (43.40%) Finance
3 19 (35.85%) Microsoft
4 18 (33.96%) Windows
5 17 (32.08%) Active Directory
6 16 (30.19%) Release Management
7 14 (26.42%) Root Cause Analysis
8 13 (24.53%) SQL
8 13 (24.53%) SLA
8 13 (24.53%) Windows Server
9 11 (20.75%) Windows Server 2008
9 11 (20.75%) Windows Server 2012
10 10 (18.87%) Internet
10 10 (18.87%) IIS
10 10 (18.87%) T-SQL
10 10 (18.87%) ITIL Foundation Certificate
11 9 (16.98%) Incident Management
12 7 (13.21%) SQL Server
12 7 (13.21%) MS Exchange
12 7 (13.21%) LAN
12 7 (13.21%) WAN
12 7 (13.21%) DNS
13 6 (11.32%) Fault Analysis
13 6 (11.32%) Analytical Skills
13 6 (11.32%) Windows 10
13 6 (11.32%) Cisco
13 6 (11.32%) CCNA
13 6 (11.32%) Cisco Certification
13 6 (11.32%) Problem Management
13 6 (11.32%) Office 365

Support Analyst Skill Set
Co-occurring IT Skills in Bradford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (18.87%) IIS
2 7 (13.21%) MS Exchange
3 6 (11.32%) Exchange Server 2010
4 2 (3.77%) Exchange Server 2003
4 2 (3.77%) SharePoint
Applications
1 2 (3.77%) Microsoft Excel
2 1 (1.89%) Microsoft Office
Business Applications
1 2 (3.77%) Dynamics CRM
2 1 (1.89%) Dynamics NAV
Cloud Services
1 6 (11.32%) Office 365
2 1 (1.89%) Microsoft Azure
Communications & Networking
1 10 (18.87%) Internet
2 7 (13.21%) DNS
2 7 (13.21%) LAN
2 7 (13.21%) WAN
3 4 (7.55%) DHCP
4 3 (5.66%) Firewall
4 3 (5.66%) Remote Desktop
4 3 (5.66%) VoIP
5 2 (3.77%) TCP/IP
5 2 (3.77%) VLAN
6 1 (1.89%) iSCSI
6 1 (1.89%) Network Security
Database & Business Intelligence
1 7 (13.21%) SQL Server
Development Applications
1 2 (3.77%) Selenium
General
1 23 (43.40%) Finance
Libraries, Frameworks & Software Standards
1 5 (9.43%) HTML
2 1 (1.89%) Middleware
Miscellaneous
1 6 (11.32%) Analytical Skills
2 5 (9.43%) Driving Licence
3 3 (5.66%) Handset
4 2 (3.77%) Data Centre
4 2 (3.77%) Replication
5 1 (1.89%) Management Information System
Operating Systems
1 18 (33.96%) Windows
2 13 (24.53%) Windows Server
3 11 (20.75%) Windows Server 2008
3 11 (20.75%) Windows Server 2012
4 6 (11.32%) Windows 10
5 5 (9.43%) Windows 7
6 3 (5.66%) Android
6 3 (5.66%) Apple iOS
6 3 (5.66%) Windows 8
6 3 (5.66%) Windows Phone
7 2 (3.77%) Windows Server 2003
8 1 (1.89%) Windows XP
Processes & Methodologies
1 25 (47.17%) ITIL
2 16 (30.19%) Release Management
3 14 (26.42%) Root Cause Analysis
4 9 (16.98%) Incident Management
5 6 (11.32%) Fault Analysis
5 6 (11.32%) Problem Management
6 5 (9.43%) Malware Detection/Protection
6 5 (9.43%) Software Licensing
7 4 (7.55%) ITIL V3
7 4 (7.55%) Mentoring
7 4 (7.55%) Project Management
7 4 (7.55%) Service Design
8 3 (5.66%) Continuous Improvement
8 3 (5.66%) Disaster Recovery
8 3 (5.66%) Supplier Management
9 2 (3.77%) Application Packaging
9 2 (3.77%) Network Design
9 2 (3.77%) SIEM
9 2 (3.77%) Software Testing
9 2 (3.77%) User Acceptance Testing
Programming Languages
1 13 (24.53%) SQL
2 10 (18.87%) T-SQL
3 2 (3.77%) PowerShell
Qualifications
1 10 (18.87%) ITIL Foundation Certificate
2 6 (11.32%) CCNA
2 6 (11.32%) Cisco Certification
3 5 (9.43%) Degree
4 4 (7.55%) Microsoft Certification
Quality Assurance & Compliance
1 13 (24.53%) SLA
2 2 (3.77%) QA
3 1 (1.89%) PMO
System Software
1 17 (32.08%) Active Directory
2 4 (7.55%) VMware ESXi
3 2 (3.77%) VMware Infrastructure
3 2 (3.77%) vSphere
4 1 (1.89%) Hyper-V
Systems Management
1 3 (5.66%) WSUS
2 2 (3.77%) SCCM
2 2 (3.77%) vCenter Server
Vendors
1 19 (35.85%) Microsoft
2 6 (11.32%) Cisco
3 5 (9.43%) Remedy
3 5 (9.43%) VMware
4 3 (5.66%) Apple
4 3 (5.66%) ServiceNow
4 3 (5.66%) Veeam
5 1 (1.89%) Citrix
5 1 (1.89%) Oracle