Period
to 14 August 2020

The median annual salary for a Support Analyst was £28,000 in advertised job vacancies in West Yorkshire during the 6 months to 14 August 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Yorkshire > West Yorkshire
6 months to
14 Aug 2020
Same period 2019 Same period 2018
Rank 89 89 117
Rank change year-on-year 0 +28 -26
Permanent jobs requiring a Support Analyst 45 125 138
As % of all permanent jobs advertised in West Yorkshire 2.17% 2.81% 2.22%
As % of the Job Titles category 2.25% 2.88% 2.29%
Number of salaries quoted 41 114 117
Median annual salary £28,000 £27,000 £27,500
Median salary % change year-on-year +3.70% -1.82% -
10th Percentile £25,000 £21,000 £20,000
90th Percentile £68,750 £41,300 £44,500
Yorkshire median annual salary £28,000 £22,000 £27,000
% change year-on-year +27.27% -18.52% -10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Yorkshire
Permanent vacancies in West Yorkshire with a recognized job title 2,002 4,339 6,023
% of permanent IT jobs with a recognized job title 96.44% 97.48% 97.05%
Number of salaries quoted 1,722 3,624 5,077
Median annual salary £48,500 £43,500 £45,000
Median salary % change year-on-year +11.49% -3.33% +5.88%
10th Percentile £28,000 £26,250 £25,750
90th Percentile £70,000 £64,750 £63,750
Yorkshire median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +2.41%

Support Analyst
Job Vacancy Trend in West Yorkshire

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Support Analyst in West Yorkshire

Support Analyst
Salary Trend in West Yorkshire

3-month moving average salary quoted in jobs citing Support Analyst in West Yorkshire.

Salary trend for Support Analyst in West Yorkshire

Support Analyst
Salary Histogram in West Yorkshire

Salary distribution for jobs citing Support Analyst in West Yorkshire over the 6 months to 14 August 2020.

Salary histogram for Support Analyst in West Yorkshire

Support Analyst
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the West Yorkshire region over the 6 months to 14 August 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +31 34 £29,000 -7.20% 1
Wetherby +1 4 £27,500 +12.24%
Bradford -2 4 £31,368 -16.35%
Wakefield +24 1 £26,500 +39.47% 1
Brighouse - 1 £23,000 -
Otley - 1 £37,500 -
Support Analyst
Yorkshire

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in West Yorkshire

For the 6 months to 14 August 2020, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Yorkshire region featuring Support Analyst in the job title.

1 23 (51.11%) SQL
2 18 (40.00%) SLA
3 16 (35.56%) C#
4 15 (33.33%) Microsoft Office
4 15 (33.33%) Microsoft
5 14 (31.11%) .NET
6 12 (26.67%) AWS
7 11 (24.44%) Grafana
7 11 (24.44%) Octopus Deploy
7 11 (24.44%) Amazon CloudWatch
7 11 (24.44%) TeamCity
7 11 (24.44%) RabbitMQ
7 11 (24.44%) Amazon SQS
7 11 (24.44%) Splunk
7 11 (24.44%) .NET Framework
7 11 (24.44%) MVC
8 10 (22.22%) Telecoms
8 10 (22.22%) Data Management
8 10 (22.22%) Data Analysis
8 10 (22.22%) VBA
8 10 (22.22%) Windows
8 10 (22.22%) Microsoft Excel
8 10 (22.22%) Data Cleansing
8 10 (22.22%) Qlik Sense
9 8 (17.78%) ITIL
10 7 (15.56%) Active Directory
10 7 (15.56%) Windows Server
10 7 (15.56%) SC Cleared
10 7 (15.56%) Security Cleared
11 5 (11.11%) SQL Server

Support Analyst Skill Set
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.44%) IIS
1 2 (4.44%) Skype for Business
1 2 (4.44%) Umbraco
Applications
1 15 (33.33%) Microsoft Office
2 10 (22.22%) Microsoft Excel
Business Applications
1 2 (4.44%) Elite 3E
Cloud Services
1 12 (26.67%) AWS
2 11 (24.44%) Amazon CloudWatch
2 11 (24.44%) Amazon SQS
3 3 (6.67%) Office 365
4 2 (4.44%) Mimecast
4 2 (4.44%) SaaS
5 1 (2.22%) Azure
5 1 (2.22%) Cloud Computing
Communications & Networking
1 2 (4.44%) 3G
1 2 (4.44%) 4G
1 2 (4.44%) Extranet
1 2 (4.44%) Intranet
1 2 (4.44%) LAN
1 2 (4.44%) Remote Desktop
1 2 (4.44%) Skype
1 2 (4.44%) TCP/IP
1 2 (4.44%) WAN
1 2 (4.44%) Wi-Fi
Database & Business Intelligence
1 10 (22.22%) Qlik Sense
2 5 (11.11%) SQL Server
3 2 (4.44%) SQL Server Integration Services
4 1 (2.22%) SQL Server 2008
4 1 (2.22%) SQL Server 2012
Development Applications
1 11 (24.44%) Octopus Deploy
1 11 (24.44%) TeamCity
2 2 (4.44%) Visual Studio
General
1 10 (22.22%) Telecoms
2 3 (6.67%) Finance
2 3 (6.67%) Manufacturing
3 2 (4.44%) Housing Association
3 2 (4.44%) Law
3 2 (4.44%) Legal
3 2 (4.44%) Retail
Libraries, Frameworks & Software Standards
1 14 (31.11%) .NET
2 11 (24.44%) .NET Framework
2 11 (24.44%) RabbitMQ
3 4 (8.89%) XML
4 2 (4.44%) ASP.NET
4 2 (4.44%) HTML
4 2 (4.44%) REST
4 2 (4.44%) SOAP
5 1 (2.22%) WF
Miscellaneous
1 4 (8.89%) Replication
2 2 (4.44%) iPad
2 2 (4.44%) iPhone
Operating Systems
1 10 (22.22%) Windows
2 7 (15.56%) Windows Server
3 4 (8.89%) Windows 10
4 2 (4.44%) Android
4 2 (4.44%) Windows Server 2003
4 2 (4.44%) Windows Server 2012
5 1 (2.22%) Windows Server 2008
Processes & Methodologies
1 11 (24.44%) MVC
2 10 (22.22%) Data Analysis
2 10 (22.22%) Data Cleansing
2 10 (22.22%) Data Management
3 8 (17.78%) ITIL
4 4 (8.89%) Change Control
4 4 (8.89%) Change Management
5 3 (6.67%) Agile Software Development
5 3 (6.67%) Mentoring
5 3 (6.67%) Problem Management
5 3 (6.67%) Root Cause Analysis
6 2 (4.44%) CRM
6 2 (4.44%) Document Management
6 2 (4.44%) Incident Management
6 2 (4.44%) ITSM
6 2 (4.44%) Release Management
6 2 (4.44%) Software Testing
6 2 (4.44%) Workflow
7 1 (2.22%) Configuration Management
7 1 (2.22%) ERP
Programming Languages
1 23 (51.11%) SQL
2 16 (35.56%) C#
3 10 (22.22%) VBA
4 3 (6.67%) PowerShell
5 2 (4.44%) C
5 2 (4.44%) Java
5 2 (4.44%) T-SQL
5 2 (4.44%) VB.NET
Qualifications
1 7 (15.56%) SC Cleared
1 7 (15.56%) Security Cleared
2 3 (6.67%) Degree
3 2 (4.44%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 18 (40.00%) SLA
2 2 (4.44%) Data Quality
System Software
1 7 (15.56%) Active Directory
2 1 (2.22%) Hyper-V
2 1 (2.22%) Virtual Machines
Systems Management
1 11 (24.44%) Grafana
Vendors
1 15 (33.33%) Microsoft
2 11 (24.44%) Splunk
3 2 (4.44%) Intapp
3 2 (4.44%) McAfee
3 2 (4.44%) ServiceNow
3 2 (4.44%) Sophos
4 1 (2.22%) SOTI