The median annual salary for a 1st Line Support was £22,000 in advertised job vacancies in Bristol during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
South West / Bristol
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 124 107 136
Rank change year-on-year -17 +29  
Permanent jobs requiring a 1st Line Support 14 9 1
As % of all permanent IT jobs advertised in Bristol 0.75% 0.57% 0.051%
As % of the Job Titles category 0.78% 0.59% 0.052%
Number of salaries quoted 11 9 1
Median salary £22,000 £22,000 £25,000
Median salary % change year-on-year - -12.00%  
UK excluding London median salary £21,000 £20,000 £20,000
% change year-on-year +5.00% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Bristol. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Bristol
Permanent job vacancies with a job title containing a recognized job role 1806 1533 1907
As % of all permanent IT job vacancies advertised in Bristol 97.36% 97.09% 98.10%
Number of salaries quoted 1509 1332 1649
Median salary £42,500 £41,000 £40,000
Median salary % change year-on-year +3.65% +2.50%  
90% offered a salary of more than £23,500 £26,000 £25,000
10% offered a salary of more than £62,500 £62,500 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

1st Line Support
Job Vacancy Trend in Bristol

The job posting trend of jobs advertised in Bristol that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in Bristol

1st Line Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Bristol.

Salary trend for 1st Line Support in Bristol

1st Line Support
Salary Histogram in Bristol

The salary distribution of IT jobs citing 1st Line Support in Bristol over the 3 months to 26 June 2017.

Salary histogram for 1st Line Support in Bristol

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in Bristol

For the 6 months to 26 June 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bristol region featuring 1st Line Support in the job title.

1 17 (62.96%) Microsoft
2 14 (51.85%) Windows
3 12 (44.44%) Active Directory
4 11 (40.74%) Microsoft Office
5 10 (37.04%) SLA
6 7 (25.93%) Windows Server
6 7 (25.93%) Cisco
6 7 (25.93%) MS Exchange
7 6 (22.22%) TCP/IP
7 6 (22.22%) Office 365
8 5 (18.52%) Firewall
8 5 (18.52%) ITIL
8 5 (18.52%) Apple
8 5 (18.52%) DNS
9 4 (14.81%) Driving Licence
9 4 (14.81%) LAN
9 4 (14.81%) WAN
9 4 (14.81%) Microsoft Excel
9 4 (14.81%) VMware
9 4 (14.81%) Microsoft PowerPoint
10 3 (11.11%) VirtualBox
10 3 (11.11%) Apple iOS
10 3 (11.11%) Mac OS
10 3 (11.11%) Time Management
10 3 (11.11%) VPN
10 3 (11.11%) DHCP
10 3 (11.11%) Intranet
10 3 (11.11%) Mentoring
10 3 (11.11%) Coaching
10 3 (11.11%) Continuous Improvement

1st Line Support Skill Set
Co-occurring IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (25.93%) MS Exchange
2 1 (3.70%) IBM Notes
Applications
1 11 (40.74%) Microsoft Office
2 4 (14.81%) Microsoft Excel
2 4 (14.81%) Microsoft PowerPoint
Cloud Services
1 6 (22.22%) Office 365
2 1 (3.70%) Microsoft Azure
Communications & Networking
1 6 (22.22%) TCP/IP
2 5 (18.52%) DNS
2 5 (18.52%) Firewall
3 4 (14.81%) LAN
3 4 (14.81%) WAN
4 3 (11.11%) DHCP
4 3 (11.11%) Intranet
4 3 (11.11%) VPN
5 2 (7.41%) Internet
5 2 (7.41%) Remote Desktop
6 1 (3.70%) SAN
6 1 (3.70%) VLAN
Database & Business Intelligence
1 1 (3.70%) SQL Server
General
1 2 (7.41%) Finance
Miscellaneous
1 4 (14.81%) Driving Licence
2 2 (7.41%) EPoS
3 1 (3.70%) Clustering
3 1 (3.70%) Computer Science
3 1 (3.70%) Data Centre
3 1 (3.70%) Fintech
Operating Systems
1 14 (51.85%) Windows
2 7 (25.93%) Windows Server
3 3 (11.11%) Apple iOS
3 3 (11.11%) Mac OS
4 2 (7.41%) Android
4 2 (7.41%) Linux
4 2 (7.41%) Windows 7
5 1 (3.70%) Windows Server 2012
Processes & Methodologies
1 5 (18.52%) ITIL
2 3 (11.11%) Coaching
2 3 (11.11%) Continuous Improvement
2 3 (11.11%) Mentoring
2 3 (11.11%) Time Management
3 2 (7.41%) Service Delivery
4 1 (3.70%) Problem Management
4 1 (3.70%) Service Management
Qualifications
1 1 (3.70%) Computer Science Degree
1 1 (3.70%) Degree
1 1 (3.70%) SC Cleared
1 1 (3.70%) Security Cleared
Quality Assurance & Compliance
1 10 (37.04%) SLA
System Software
1 12 (44.44%) Active Directory
2 3 (11.11%) VirtualBox
3 1 (3.70%) Hyper-V
Vendors
1 17 (62.96%) Microsoft
2 7 (25.93%) Cisco
3 5 (18.52%) Apple
4 4 (14.81%) VMware
5 2 (7.41%) Dell
5 2 (7.41%) HP
6 1 (3.70%) IBM
6 1 (3.70%) Lotus