1st Line Support Job Trends in Bristol

First Line Support
South West > Bristol

The median First Line Support salary in Bristol is £24,000 per year, according to job vacancies posted during the 6 months leading to 13 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 99 103 130
Rank change year-on-year +4 +27 +5
Permanent jobs requiring a 1st Line Support 2 2 1
As % of all permanent jobs in Bristol 0.097% 0.14% 0.056%
As % of the Job Titles category 0.10% 0.15% 0.058%
Number of salaries quoted 2 1 1
10th Percentile - - -
25th Percentile £23,500 - £21,750
Median annual salary (50th Percentile) £24,000 £25,000 £22,500
Median % change year-on-year -4.00% +11.11% -4.26%
75th Percentile £24,500 - £23,250
90th Percentile - - -
South West median annual salary £25,768 £26,500 £23,500
% change year-on-year -2.76% +12.77% -6.00%

All Permanent IT Job Roles
Bristol

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Bristol. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Bristol with a recognized job title 1,926 1,318 1,712
% of permanent jobs with a recognized job title 93.13% 95.09% 95.86%
Number of salaries quoted 1,407 770 1,404
10th Percentile £28,250 £30,000 £35,000
25th Percentile £38,750 £42,813 £45,000
Median annual salary (50th Percentile) £55,000 £57,723 £60,000
Median % change year-on-year -4.72% -3.80% +9.09%
75th Percentile £66,250 £73,750 £72,500
90th Percentile £80,000 £85,000 £87,500
South West median annual salary £50,000 £52,000 £50,702
% change year-on-year -3.85% +2.56% +1.40%

1st Line Support
Job Vacancy Trend in Bristol

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support' in the job title relative to all permanent IT jobs advertised in Bristol.

1st Line Support job vacancy trend in Bristol

1st Line Support
Salary Trend in Bristol

Salary distribution trend for 1st Line Support job vacancies in Bristol.

Salary distribution trend for 1st Line Support job vacancies in Bristol

1st Line Support Skill Set
Top 3 Co-Occurring Skills & Capabilities in Bristol

For the 6 months to 13 January 2026, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Bristol region featuring 1st Line Support in the job title.

1 2 (100.00%) Computer Science
1 2 (100.00%) Customer Service
1 2 (100.00%) Problem-Solving

1st Line Support Skill Set
Co-Occurring Skills & Capabilities in Bristol by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 2 (100.00%) Social Skills
Processes & Methodologies
1 2 (100.00%) Computer Science
1 2 (100.00%) Customer Service
1 2 (100.00%) Problem-Solving