Customer Service Jobs in Bristol

Customer Service
South West > Bristol

The table below provides summary statistics for permanent job vacancies advertised in Bristol requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 51 46 28
Rank change year-on-year -5 -18 +38
Permanent jobs citing Customer Service 52 138 224
As % of all permanent jobs advertised in Bristol 4.39% 4.21% 8.90%
As % of the Processes & Methodologies category 4.70% 4.91% 9.31%
Number of salaries quoted 24 104 75
10th Percentile £27,450 £21,325 £25,500
25th Percentile £30,563 £26,188 £27,625
Median annual salary (50th Percentile) £48,894 £28,500 £32,500
Median % change year-on-year +71.56% -12.31% -7.14%
75th Percentile £63,749 £38,750 £52,500
90th Percentile £83,738 £64,250 £64,000
South West median annual salary £31,000 £30,000 £32,500
% change year-on-year +3.33% -7.69% -

All Process and Methodology Skills
Bristol

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Bristol.

Permanent vacancies with a requirement for process or methodology skills 1,107 2,809 2,406
As % of all permanent jobs advertised in Bristol 93.50% 85.64% 95.63%
Number of salaries quoted 726 2,100 1,424
10th Percentile £30,750 £32,500 £34,806
25th Percentile £47,231 £42,750 £43,251
Median annual salary (50th Percentile) £55,000 £57,500 £59,526
Median % change year-on-year -4.35% -3.40% +8.23%
75th Percentile £70,834 £71,250 £73,750
90th Percentile £90,000 £87,500 £87,419
South West median annual salary £52,500 £50,500 £54,000
% change year-on-year +3.96% -6.48% +8.00%

Customer Service
Job Vacancy Trend in Bristol

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bristol.

Job vacancy trend for Customer Service in Bristol

Customer Service
Salary Trend in Bristol

3-month moving average salary quoted in jobs citing Customer Service in Bristol.

Salary trend for Customer Service in Bristol

Customer Service
Salary Histogram in Bristol

Salary distribution for jobs citing Customer Service in Bristol over the 6 months to 31 May 2025.

Salary histogram for Customer Service in Bristol

Customer Service
Job Locations in Bristol

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Bristol region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Avonmouth -4 1 £62,500 +108.33%
Customer Service
South West

Customer Service
Co-occurring Skills and Capabilities in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.69%) Microsoft Exchange
Applications
1 11 (21.15%) Microsoft Excel
2 7 (13.46%) Microsoft Office
3 3 (5.77%) Microsoft PowerPoint
Cloud Services
1 9 (17.31%) Microsoft 365
2 6 (11.54%) Power Platform
3 3 (5.77%) Azure
4 2 (3.85%) AWS
4 2 (3.85%) Entra ID
4 2 (3.85%) Google Workspace
4 2 (3.85%) WhatsApp
5 1 (1.92%) Cloud Computing
5 1 (1.92%) Dynamics 365
5 1 (1.92%) Google Data Studio
Communications & Networking
1 4 (7.69%) Firewall
2 2 (3.85%) DHCP
2 2 (3.85%) DNS
2 2 (3.85%) TCP/IP
2 2 (3.85%) VPN
2 2 (3.85%) Wi-Fi
3 1 (1.92%) Intranet
3 1 (1.92%) Network Security
3 1 (1.92%) Remote Desktop
3 1 (1.92%) SAN
Database & Business Intelligence
1 6 (11.54%) MS Access
1 6 (11.54%) Power BI
2 4 (7.69%) Tableau
3 1 (1.92%) Power Query
General
1 22 (42.31%) Finance
2 17 (32.69%) Social Skills
3 10 (19.23%) Manufacturing
4 9 (17.31%) Banking
5 8 (15.38%) Analytical Skills
6 7 (13.46%) Private Banking
7 3 (5.77%) Influencing Skills
7 3 (5.77%) Legal
8 2 (3.85%) Back Office
8 2 (3.85%) Electronics
8 2 (3.85%) Marketing
8 2 (3.85%) Organisational Skills
8 2 (3.85%) Presentation Skills
8 2 (3.85%) Public Sector
8 2 (3.85%) Telecoms
9 1 (1.92%) Inclusion and Diversity
Job Titles
1 17 (32.69%) Analyst
2 14 (26.92%) Support Technician
3 13 (25.00%) Service Analyst
4 8 (15.38%) Technical Support
5 7 (13.46%) Lead
6 4 (7.69%) IT Manager
6 4 (7.69%) Risk Manager
6 4 (7.69%) Service Desk Analyst
7 3 (5.77%) 2nd Line Support
7 3 (5.77%) 2nd Line Support Technician
7 3 (5.77%) Business Analyst
7 3 (5.77%) Project Manager
7 3 (5.77%) Senior
7 3 (5.77%) Senior Analyst
7 3 (5.77%) Senior Business Analyst
8 2 (3.85%) 1st Line Support
8 2 (3.85%) Business Intelligence Lead
8 2 (3.85%) Customer Service Analyst
8 2 (3.85%) Infrastructure Project Manager
8 2 (3.85%) IT Risk Manager
Miscellaneous
1 8 (15.38%) Management Information System
2 3 (5.77%) Driving Licence
3 2 (3.85%) Mobile App
4 1 (1.92%) Data Protection Act
4 1 (1.92%) Freedom of Information Act
4 1 (1.92%) Legacy Systems
4 1 (1.92%) Replication
4 1 (1.92%) Social Media
Operating Systems
1 7 (13.46%) Windows
2 1 (1.92%) Android
2 1 (1.92%) Apple iOS
2 1 (1.92%) Windows 10
2 1 (1.92%) Windows Server
2 1 (1.92%) Windows Server 2016
Processes & Methodologies
1 15 (28.85%) Coaching
2 12 (23.08%) ITIL
2 12 (23.08%) Stakeholder Management
3 10 (19.23%) Business Intelligence
3 10 (19.23%) Customer Experience
3 10 (19.23%) Service Management
4 9 (17.31%) ITSM
4 9 (17.31%) Problem-Solving
4 9 (17.31%) Service Delivery
5 8 (15.38%) Technical Analysis
6 7 (13.46%) Configuration Management
6 7 (13.46%) Incident Management
7 6 (11.54%) Data Visualisation
7 6 (11.54%) Decision-Making
7 6 (11.54%) Visualisation
8 5 (9.62%) Analytics
8 5 (9.62%) Performance Management
9 4 (7.69%) Agile
9 4 (7.69%) Requirements Gathering
9 4 (7.69%) Risk Management
Programming Languages
1 2 (3.85%) SQL
Qualifications
1 8 (15.38%) NVQ Level 4
2 5 (9.62%) Degree
3 2 (3.85%) Security Cleared
4 1 (1.92%) ACCA
4 1 (1.92%) CIMA
4 1 (1.92%) CISM
4 1 (1.92%) CISSP
4 1 (1.92%) CTC Cleared
4 1 (1.92%) SC Cleared
Quality Assurance & Compliance
1 10 (19.23%) SLA
2 4 (7.69%) GDPR
3 2 (3.85%) Actionable Recommendations
4 1 (1.92%) NIST
4 1 (1.92%) PCI DSS
System Software
1 4 (7.69%) Hyper-V
2 2 (3.85%) Active Directory
2 2 (3.85%) VMware Infrastructure
3 1 (1.92%) XenApp
Systems Management
1 1 (1.92%) Systems Management Server (SMS)
Vendors
1 15 (28.85%) Microsoft
2 7 (13.46%) Avaloq
3 3 (5.77%) Google
3 3 (5.77%) SAP
4 2 (3.85%) Cisco
4 2 (3.85%) VMware
5 1 (1.92%) Citrix
5 1 (1.92%) CrowdStrike
5 1 (1.92%) Dell
5 1 (1.92%) Verint