Period
to 22 November 2018

The median annual salary for a 1st Line Support was £24,000 in advertised job vacancies in Buckinghamshire during the 6 months to 22 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
South East > Buckinghamshire
6 months to
22 Nov 2018
Same period 2017 Same period 2016
Rank 125 152 135
Rank change year-on-year +27 -17 +52
Permanent jobs requiring a 1st Line Support 32 21 45
As % of all permanent IT jobs advertised in Buckinghamshire 1.29% 0.72% 1.44%
As % of the Job Titles category 1.33% 0.74% 1.47%
Number of salaries quoted 27 17 33
Buckinghamshire median annual salary £24,000 £24,000 £22,250
Median salary % change year-on-year - +7.87% +3.49%
South East median annual salary £22,000 £21,000 £21,500
% change year-on-year +4.76% -2.33% +2.38%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Buckinghamshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Buckinghamshire
Permanent vacancies in Buckinghamshire with a recognized job title 2,402 2,821 3,067
% of permanent IT jobs with a recognized job title 96.66% 97.28% 97.89%
Number of salaries quoted 2,015 2,300 2,579
Buckinghamshire median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - -
10th Percentile £24,750 £23,725 £25,000
90th Percentile £65,000 £63,750 £62,500
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +2.27%

1st Line Support
Job Vacancy Trend in Buckinghamshire

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for 1st Line Support in Buckinghamshire

1st Line Support
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Buckinghamshire.

Salary trend for 1st Line Support in Buckinghamshire

1st Line Support
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Buckinghamshire region over the 6 months to 22 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +27 9 £21,750 +16.00%
High Wycombe -7 3 - -
Aylesbury +24 1 £23,000 +5.75%
Marlow - 1 - -
1st Line Support
South East

1st Line Support Skill Set
Top 30 Co-occurring IT Skills in Buckinghamshire

For the 6 months to 22 November 2018, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Buckinghamshire region featuring 1st Line Support in the job title.

1 23 (71.88%) Windows
2 18 (56.25%) SQL
3 16 (50.00%) MySQL
3 16 (50.00%) Linux
4 14 (43.75%) Unix
5 13 (40.63%) IBM
5 13 (40.63%) Capita
6 12 (37.50%) Active Directory
7 8 (25.00%) PL/SQL
7 8 (25.00%) T-SQL
7 8 (25.00%) PostgreSQL
8 7 (21.88%) Windows Server
9 6 (18.75%) Microsoft
10 4 (12.50%) Windows 7
10 4 (12.50%) Microsoft PowerPoint
10 4 (12.50%) Remedy
10 4 (12.50%) Finance
10 4 (12.50%) Microsoft Excel
11 3 (9.38%) Problem-Solving
11 3 (9.38%) Windows 10
11 3 (9.38%) LAN
11 3 (9.38%) Microsoft Office
11 3 (9.38%) Windows Server 2012
12 2 (6.25%) Analytical Skills
12 2 (6.25%) Fat Client
12 2 (6.25%) Hyper-V
12 2 (6.25%) SharePoint
12 2 (6.25%) Automotive
12 2 (6.25%) Citrix
12 2 (6.25%) Thin Client

1st Line Support Skill Set
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.25%) SharePoint
Applications
1 4 (12.50%) Microsoft Excel
1 4 (12.50%) Microsoft PowerPoint
2 3 (9.38%) Microsoft Office
Business Applications
1 1 (3.13%) Dynamics NAV
Communications & Networking
1 3 (9.38%) LAN
2 2 (6.25%) VoIP
2 2 (6.25%) WAN
3 1 (3.13%) Intranet
Database & Business Intelligence
1 16 (50.00%) MySQL
2 8 (25.00%) PostgreSQL
3 2 (6.25%) SQL Server
General
1 4 (12.50%) Finance
2 2 (6.25%) Automotive
3 1 (3.13%) Banking
Libraries, Frameworks & Software Standards
1 1 (3.13%) COM
Miscellaneous
1 2 (6.25%) Analytical Skills
1 2 (6.25%) Fat Client
1 2 (6.25%) Thin Client
2 1 (3.13%) Driving Licence
2 1 (3.13%) New Media
Operating Systems
1 23 (71.88%) Windows
2 16 (50.00%) Linux
3 14 (43.75%) Unix
4 7 (21.88%) Windows Server
5 4 (12.50%) Windows 7
6 3 (9.38%) Windows 10
6 3 (9.38%) Windows Server 2012
7 1 (3.13%) Windows Server 2008
Processes & Methodologies
1 3 (9.38%) Problem-Solving
2 2 (6.25%) ITIL
3 1 (3.13%) Asset Management
3 1 (3.13%) CRM
3 1 (3.13%) IT Asset Management
3 1 (3.13%) Logistics
3 1 (3.13%) Software License Management
3 1 (3.13%) Software Licensing
Programming Languages
1 18 (56.25%) SQL
2 8 (25.00%) PL/SQL
2 8 (25.00%) T-SQL
Qualifications
1 1 (3.13%) MCP
System Software
1 12 (37.50%) Active Directory
2 2 (6.25%) Hyper-V
2 2 (6.25%) Terminal Services
Systems Management
1 1 (3.13%) Backup Exec
Vendors
1 13 (40.63%) Capita
1 13 (40.63%) IBM
2 6 (18.75%) Microsoft
3 4 (12.50%) Remedy
4 2 (6.25%) Citrix
5 1 (3.13%) Snow
5 1 (3.13%) Symantec
5 1 (3.13%) VMware