Customer Service Job Trends in Burgess Hill

Customer Service
West Sussex > Burgess Hill

The table below provides summary statistics and salary benchmarking for jobs advertised in Burgess Hill requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 5 November 2025, with comparisons to the same periods in the previous two years.

6 months to
5 Nov 2025
Same period 2024 Same period 2023
Rank 6 - 5
Rank change year-on-year - - +20
Permanent jobs citing Customer Service 5 0 1
As % of all permanent jobs in Burgess Hill 18.52% - 7.14%
As % of the Processes & Methodologies category 20.00% - 8.33%
Number of salaries quoted 4 0 0
10th Percentile £28,125 - -
25th Percentile £28,688 - -
Median annual salary (50th Percentile) £31,000 - -
75th Percentile £33,000 - -
90th Percentile - - -
West Sussex median annual salary £31,000 £41,250 £43,500
% change year-on-year -24.85% -5.17% +33.85%

All Process and Methodology Skills
Burgess Hill

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Burgess Hill.

Permanent vacancies with a requirement for process or methodology skills 25 37 12
As % of all permanent jobs advertised in Burgess Hill 92.59% 80.43% 85.71%
Number of salaries quoted 17 31 8
10th Percentile £29,000 £67,500 -
25th Percentile £30,000 - £26,250
Median annual salary (50th Percentile) £57,500 £70,000 £33,750
Median % change year-on-year -17.86% +107.41% -48.08%
75th Percentile £68,750 £75,000 £56,250
90th Percentile £69,250 £78,750 £63,000
West Sussex median annual salary £52,853 £50,000 £55,000
% change year-on-year +5.71% -9.09% -4.35%

Customer Service
Job Vacancy Trend in Burgess Hill

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Burgess Hill.

Customer Service job vacancy trend in Burgess Hill

Customer Service
Salary Trend in Burgess Hill

Salary distribution trend for jobs in Burgess Hill citing Customer Service.

Salary distribution trend for jobs in Burgess Hill citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Burgess Hill by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 4 (80.00%) Microsoft 365
General
1 1 (20.00%) Pharmaceutical
Job Titles
1 5 (100.00%) IT Support
2 4 (80.00%) IT Engineer
2 4 (80.00%) IT Support Engineer
2 4 (80.00%) Support Engineer
3 1 (20.00%) Analyst
3 1 (20.00%) IT Analyst
3 1 (20.00%) IT Support Analyst
3 1 (20.00%) Support Analyst
Miscellaneous
1 1 (20.00%) Biopharmaceutical
1 1 (20.00%) iPad
1 1 (20.00%) iPhone
Operating Systems
1 1 (20.00%) Apple iOS
1 1 (20.00%) Windows
Processes & Methodologies
1 1 (20.00%) Proactive Maintenance
Qualifications
1 1 (20.00%) DBS Check
Quality Assurance & Compliance
1 1 (20.00%) SLA
System Software
1 4 (80.00%) Active Directory
Vendors
1 4 (80.00%) Microsoft