Customer Service Jobs in Caerphilly

Customer Service
South Wales > Caerphilly

The following table provides summary statistics for permanent job vacancies advertised in Caerphilly with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 6 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 6 14 16
Rank change year-on-year +8 +2 -15
Permanent jobs citing Customer Service 4 2 1
As % of all permanent jobs advertised in Caerphilly 12.50% 5.56% 1.92%
As % of the Processes & Methodologies category 26.67% 5.71% 1.96%
Number of salaries quoted 4 2 1
10th Percentile - £25,350 -
25th Percentile - £27,375 £21,250
Median annual salary (50th Percentile) £25,047 £32,500 £22,500
Median % change year-on-year -22.93% +44.44% -10.89%
75th Percentile - £38,375 £23,750
90th Percentile - £40,850 -
South Wales median annual salary £30,281 £31,000 £37,000
% change year-on-year -2.32% -16.22% +34.55%

All Process and Methodology Skills
Caerphilly

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Caerphilly with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 15 35 51
As % of all permanent jobs advertised in Caerphilly 46.88% 97.22% 98.08%
Number of salaries quoted 15 33 18
10th Percentile £23,800 £29,200 £29,699
25th Percentile £25,047 £32,500 £37,500
Median annual salary (50th Percentile) £28,290 £36,000 £48,750
Median % change year-on-year -21.42% -26.15% +39.29%
75th Percentile £41,250 £47,250 £80,000
90th Percentile £58,150 £56,800 -
South Wales median annual salary £47,500 £45,228 £50,000
% change year-on-year +5.02% -9.54% +11.11%

Customer Service
Job Vacancy Trend in Caerphilly

Job postings citing Customer Service as a proportion of all IT jobs advertised in Caerphilly.

Job vacancy trend for Customer Service in Caerphilly

Customer Service
Salary Trend in Caerphilly

3-month moving average salary quoted in jobs citing Customer Service in Caerphilly.

Salary trend for Customer Service in Caerphilly

Customer Service
Co-occurring Skills and Capabilities in Caerphilly by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 4 (100.00%) Organisational Skills
1 4 (100.00%) Social Skills
Job Titles
1 4 (100.00%) Coordinator
1 4 (100.00%) Technical Coordinator
Processes & Methodologies
1 4 (100.00%) Critical Thinking
1 4 (100.00%) Decision-Making
1 4 (100.00%) Problem-Solving
Quality Assurance & Compliance
1 4 (100.00%) SLA
Vendors
1 4 (100.00%) Microsoft