Customer Service Contracts in Caerphilly

Customer Service
South Wales > Caerphilly

The table below provides summary statistics for contract job vacancies advertised in Caerphilly requiring Customer Service skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Customer Service over the 6 months leading up to 2 May 2025, comparing them to the same period in the previous two years.

6 months to
2 May 2025
Same period 2024 Same period 2023
Rank 1 - -
Rank change year-on-year - - -
Contract jobs citing Customer Service 1 0 0
As % of all contract jobs advertised in Caerphilly 100.00% - -
As % of the Processes & Methodologies category 100.00% - -
Number of daily rates quoted 1 0 0
Median daily rate (50th Percentile) £180 - -
South Wales median daily rate £284 £220 £185
% change year-on-year +28.98% +18.92% +2.78%

All Process and Methodology Skills
Caerphilly

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Caerphilly.

Contract vacancies with a requirement for process or methodology skills 1 0 2
As % of all contract IT jobs advertised in Caerphilly 100.00% - 100.00%
Number of daily rates quoted 1 0 2
Median daily rate (50th Percentile) £180 - £500
Median % change year-on-year - - +53.85%
South Wales median daily rate £409 £500 £475
% change year-on-year -18.25% +5.26% -3.85%

Customer Service
Job Vacancy Trend in Caerphilly

Job postings citing Customer Service as a proportion of all IT jobs advertised in Caerphilly.

Job vacancy trend for Customer Service in Caerphilly

Customer Service
Contractor Daily Rate Trend in Caerphilly

3-month moving average daily rate quoted in jobs citing Customer Service in Caerphilly.

Daily rate trend for Customer Service in Caerphilly

Customer Service
Contractor Hourly Rate Trend in Caerphilly

3-month moving average hourly rates quoted in jobs citing Customer Service in Caerphilly.

Hourly rate trend for Customer Service in Caerphilly

Customer Service
Co-occurring Skills and Capabilities in Caerphilly by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Senior
1 1 (100.00%) Senior Support Engineer
1 1 (100.00%) Support Engineer
Miscellaneous
1 1 (100.00%) Management Information System
Processes & Methodologies
1 1 (100.00%) Asset Management
1 1 (100.00%) Business Continuity
1 1 (100.00%) Customer Experience
1 1 (100.00%) Disaster Recovery
1 1 (100.00%) Information Security
1 1 (100.00%) ITIL
1 1 (100.00%) Line Management
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Project Delivery
Quality Assurance & Compliance
1 1 (100.00%) SLA
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) VMware