Period
to 21 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Cambridge with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 21 October 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Cambridgeshire > Cambridge
6 months to
21 Oct 2018
Same period 2017 Same period 2016
Rank 123 169 114
Rank change year-on-year +46 -55 +16
Permanent jobs citing SLA 24 10 33
As % of all permanent IT jobs advertised in Cambridge 1.11% 0.37% 1.44%
As % of the Quality Assurance & Compliance category 8.99% 6.80% 15.49%
Number of salaries quoted 2 12 47
Cambridge median annual salary £37,000 £20,750 £41,500
Median salary % change year-on-year +78.31% -50.00% +38.33%
10th Percentile £24,150 £18,500 £25,800
90th Percentile £49,850 £31,625 £63,500
Cambridgeshire median annual salary £40,000 £28,250 £37,250
% change year-on-year +41.59% -24.16% +20.16%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridge with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Cambridge
Permanent vacancies with a requirement for quality assurance or compliance skills 267 147 213
As % of all permanent IT jobs advertised in Cambridge 12.40% 5.41% 9.33%
Number of salaries quoted 159 96 181
Cambridge median annual salary £45,000 £44,000 £47,500
Median salary % change year-on-year +2.27% -7.37% +11.76%
10th Percentile £32,500 £29,875 £31,250
90th Percentile £65,000 £68,750 £65,750
Cambridgeshire median annual salary £44,000 £40,000 £46,750
% change year-on-year +10.00% -14.44% +10.00%

SLA
Job Vacancy Trend in Cambridge

Job postings citing SLA as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for SLA in Cambridge

SLA
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Cambridge.

Salary trend for SLA in Cambridge

SLA
Salary Histogram in Cambridge

The salary distribution of IT jobs citing SLA in Cambridge over the 6 months to 21 October 2018.

Salary histogram for SLA in Cambridge

For the 6 months to 21 October 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region with a requirement for SLA.

1 22 (91.67%) Windows
2 19 (79.17%) ITIL
3 14 (58.33%) MCP
3 14 (58.33%) Active Directory
3 14 (58.33%) Change Management
4 12 (50.00%) Management Information System
4 12 (50.00%) Internet
4 12 (50.00%) Microsoft Certification
4 12 (50.00%) MCSE
5 9 (37.50%) Service Delivery
5 9 (37.50%) Degree
5 9 (37.50%) Problem-Solving
6 8 (33.33%) Server Management
6 8 (33.33%) WebEx
6 8 (33.33%) Ticket Management
6 8 (33.33%) Continuous Improvement
6 8 (33.33%) ITIL Foundation Certificate
6 8 (33.33%) MCSM
6 8 (33.33%) Requirements Management
6 8 (33.33%) MCDST
6 8 (33.33%) Wireless
6 8 (33.33%) Identity Management
6 8 (33.33%) ACTC
6 8 (33.33%) ACHDS
6 8 (33.33%) ACDT
6 8 (33.33%) Time Management
6 8 (33.33%) Validation
6 8 (33.33%) Network+ Certification
6 8 (33.33%) Apple
6 8 (33.33%) MCSA

SLA
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (16.67%) MS Exchange
Applications
1 7 (29.17%) Microsoft Excel
1 7 (29.17%) MS Visio
2 6 (25.00%) Microsoft Office
2 6 (25.00%) Microsoft Project
3 4 (16.67%) Acrobat
3 4 (16.67%) Microsoft PowerPoint
Business Applications
1 4 (16.67%) Remedy ITSM
Cloud Services
1 7 (29.17%) Office 365
Communications & Networking
1 12 (50.00%) Internet
2 8 (33.33%) Ethernet
2 8 (33.33%) TCP/IP
2 8 (33.33%) WebEx
2 8 (33.33%) Wireless
3 5 (20.83%) VPN
4 4 (16.67%) Remote Desktop
5 2 (8.33%) DHCP
5 2 (8.33%) DNS
5 2 (8.33%) Firewall
6 1 (4.17%) BGP
6 1 (4.17%) Cisco ISE
6 1 (4.17%) Cisco Nexus
6 1 (4.17%) IP Telephony
6 1 (4.17%) MPLS
6 1 (4.17%) OpenFlow
6 1 (4.17%) Quagga
6 1 (4.17%) Software-Defined Networking
6 1 (4.17%) VoIP
6 1 (4.17%) Wi-Fi
Development Applications
1 1 (4.17%) Hudson
General
1 4 (16.67%) Telecoms
Job Titles
1 8 (33.33%) Team Leader
2 4 (16.67%) Analyst
2 4 (16.67%) Senior Analyst
2 4 (16.67%) Senior Support Analyst
2 4 (16.67%) Support Analyst
3 2 (8.33%) Deskside Support
3 2 (8.33%) Desktop Support
3 2 (8.33%) Network Engineer
4 1 (4.17%) 1st Line Support
4 1 (4.17%) First Line Help Desk Support
4 1 (4.17%) Help Desk Support
4 1 (4.17%) Junior
4 1 (4.17%) Junior Help Desk Support
4 1 (4.17%) Juniper Engineer
4 1 (4.17%) Service Desk Support
Libraries, Frameworks & Software Standards
1 6 (25.00%) CSS
2 2 (8.33%) LDAP
Miscellaneous
1 12 (50.00%) Management Information System
2 8 (33.33%) Client/Server
3 4 (16.67%) Biotechnology
3 4 (16.67%) iPad
4 3 (12.50%) Data Centre
4 3 (12.50%) Enterprise Storage
4 3 (12.50%) Self-Motivation
5 2 (8.33%) Analytical Skills
5 2 (8.33%) Smartphone
6 1 (4.17%) Driving Licence
6 1 (4.17%) Linux Command Line
6 1 (4.17%) Video Conferencing
Operating Systems
1 22 (91.67%) Windows
2 7 (29.17%) Mac OS
3 6 (25.00%) Mac OS X
3 6 (25.00%) Windows 10
3 6 (25.00%) Windows 7
4 4 (16.67%) Linux
4 4 (16.67%) Windows 2000
4 4 (16.67%) Windows XP
5 3 (12.50%) Unix
6 2 (8.33%) CentOS
6 2 (8.33%) Ubuntu
Processes & Methodologies
1 19 (79.17%) ITIL
2 14 (58.33%) Change Management
3 9 (37.50%) Problem-Solving
3 9 (37.50%) Service Delivery
4 8 (33.33%) Continuous Improvement
4 8 (33.33%) Identity Management
4 8 (33.33%) Requirements Management
4 8 (33.33%) Server Management
4 8 (33.33%) Ticket Management
4 8 (33.33%) Time Management
4 8 (33.33%) Validation
5 7 (29.17%) Problem Management
6 5 (20.83%) Service Management
7 4 (16.67%) Information Management
7 4 (16.67%) ITSM
7 4 (16.67%) Statistics
7 4 (16.67%) Vendor Relationship Management
8 3 (12.50%) Capacity Management
8 3 (12.50%) Performance Optimisation
8 3 (12.50%) Release Management
Programming Languages
1 3 (12.50%) Perl
2 1 (4.17%) C
2 1 (4.17%) C++
2 1 (4.17%) Java
2 1 (4.17%) Python
Qualifications
1 14 (58.33%) MCP
2 12 (50.00%) MCSE
2 12 (50.00%) Microsoft Certification
3 9 (37.50%) Degree
4 8 (33.33%) A+ Certification
4 8 (33.33%) ACDT
4 8 (33.33%) ACHDS
4 8 (33.33%) ACTC
4 8 (33.33%) ITIL Foundation Certificate
4 8 (33.33%) MCDST
4 8 (33.33%) MCSA
4 8 (33.33%) MCSM
4 8 (33.33%) Network+ Certification
5 3 (12.50%) Cisco Certification
6 1 (4.17%) CCNA
6 1 (4.17%) ITIL Certification
6 1 (4.17%) JNCIA
System Software
1 14 (58.33%) Active Directory
Systems Management
1 4 (16.67%) Microsoft Intune
1 4 (16.67%) ServiceCenter
1 4 (16.67%) Systems Management Server (SMS)
2 3 (12.50%) Backup Exec
2 3 (12.50%) EMC NetWorker
3 1 (4.17%) Cisco CUCM
Vendors
1 8 (33.33%) Apple
2 6 (25.00%) Bomgar
3 4 (16.67%) Adobe
3 4 (16.67%) HP
3 4 (16.67%) MobileIron
3 4 (16.67%) Peregrine
3 4 (16.67%) Remedy
3 4 (16.67%) ServiceNow
4 3 (12.50%) Cisco
4 3 (12.50%) EMC
4 3 (12.50%) Microsoft
4 3 (12.50%) Veeam
5 2 (8.33%) Snow
6 1 (4.17%) F5
6 1 (4.17%) Juniper
6 1 (4.17%) Polycom
6 1 (4.17%) WorldPay