Period
to 26 May 2018

The following table provides summary statistics for permanent job vacancies advertised in Cambridge with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 26 May 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Cambridgeshire > Cambridge
6 months to
26 May 2018
Same period 2017 Same period 2016
Rank 150 138 114
Rank change year-on-year -12 -24 +15
Permanent jobs citing SLA 34 23 51
As % of all permanent IT jobs advertised in Cambridge 1.10% 0.90% 1.87%
As % of the Quality Assurance & Compliance category 11.56% 12.64% 15.00%
Number of salaries quoted 22 38 46
Cambridge median annual salary £42,000 £42,500 £33,000
Median salary % change year-on-year -1.18% +28.79% +29.41%
Cambridgeshire median annual salary £42,000 £40,000 £33,000
% change year-on-year +5.00% +21.21% +10.00%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridge with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Cambridge
Permanent vacancies with a requirement for quality assurance or compliance skills 294 182 340
As % of all permanent IT jobs advertised in Cambridge 9.49% 7.15% 12.46%
Number of salaries quoted 145 145 290
Cambridge median annual salary £45,500 £45,000 £45,000
Median salary % change year-on-year +1.11% - +11.11%
10th Percentile £29,750 £31,250 £31,500
90th Percentile £70,000 £62,500 £59,500
Cambridgeshire median annual salary £44,400 £43,750 £45,000
% change year-on-year +1.49% -2.78% +12.50%

SLA
Job Vacancy Trend in Cambridge

Job postings citing SLA as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for SLA in Cambridge

SLA
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Cambridge.

Salary trend for SLA in Cambridge

SLA
Salary Histogram in Cambridge

The salary distribution of IT jobs citing SLA in Cambridge over the 6 months to 26 May 2018.

Salary histogram for SLA in Cambridge

For the 6 months to 26 May 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region with a requirement for SLA.

1 22 (64.71%) Windows
2 15 (44.12%) ITIL
2 15 (44.12%) Service Delivery
3 14 (41.18%) Active Directory
3 14 (41.18%) Problem Management
4 12 (35.29%) Problem-Solving
5 10 (29.41%) Continuous Improvement
6 9 (26.47%) Data Centre
6 9 (26.47%) Cisco
6 9 (26.47%) Cisco Certification
6 9 (26.47%) CCNA
7 8 (23.53%) WebEx
8 7 (20.59%) Veeam
8 7 (20.59%) Degree
8 7 (20.59%) Service Management
9 6 (17.65%) Backup Exec
9 6 (17.65%) EMC
9 6 (17.65%) Configuration Management
9 6 (17.65%) Firewall
9 6 (17.65%) ITSM
9 6 (17.65%) Unix
9 6 (17.65%) Perl
9 6 (17.65%) Microsoft Project
9 6 (17.65%) Microsoft Office
9 6 (17.65%) MS Visio
9 6 (17.65%) EMC NetWorker
9 6 (17.65%) Release Management
9 6 (17.65%) Capacity Management
9 6 (17.65%) Bomgar
9 6 (17.65%) Enterprise Storage

SLA
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (14.71%) MS Exchange
Applications
1 6 (17.65%) Microsoft Office
1 6 (17.65%) Microsoft Project
1 6 (17.65%) MS Visio
2 5 (14.71%) Microsoft Excel
3 4 (11.76%) Acrobat
3 4 (11.76%) Microsoft PowerPoint
Business Applications
1 4 (11.76%) Remedy ITSM
Cloud Services
1 4 (11.76%) Office 365
2 1 (2.94%) Microsoft Azure
Communications & Networking
1 8 (23.53%) WebEx
2 6 (17.65%) Firewall
3 5 (14.71%) WAN
4 4 (11.76%) BGP
4 4 (11.76%) Cisco Nexus
4 4 (11.76%) Ethernet
4 4 (11.76%) Internet
4 4 (11.76%) OSPF
4 4 (11.76%) Remote Desktop
4 4 (11.76%) Spanning Tree
4 4 (11.76%) VLAN
4 4 (11.76%) VPN
5 1 (2.94%) DHCP
5 1 (2.94%) SMS
5 1 (2.94%) TCP/IP
General
1 4 (11.76%) Telecoms
2 1 (2.94%) Dutch Language
2 1 (2.94%) German Language
Job Titles
1 9 (26.47%) Network Engineer
2 7 (20.59%) Analyst
3 6 (17.65%) Support Analyst
4 4 (11.76%) Senior Analyst
4 4 (11.76%) Senior Support Analyst
5 3 (8.82%) IT Support
6 2 (5.88%) 1st/2nd Line Support
6 2 (5.88%) 2nd Line Support
6 2 (5.88%) Delivery Manager
6 2 (5.88%) Deskside Engineer
6 2 (5.88%) Desktop Support
6 2 (5.88%) IT Analyst
6 2 (5.88%) IT Support Analyst
6 2 (5.88%) Service Manager
6 2 (5.88%) Services Delivery Manager
7 1 (2.94%) Firewall Engineer
7 1 (2.94%) Head of Delivery
7 1 (2.94%) Infrastructure Engineer
7 1 (2.94%) Service Analyst
7 1 (2.94%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 4 (11.76%) CSS
Miscellaneous
1 9 (26.47%) Data Centre
2 6 (17.65%) Enterprise Storage
3 4 (11.76%) Biotechnology
3 4 (11.76%) Fintech
3 4 (11.76%) iPad
3 4 (11.76%) Management Information System
4 2 (5.88%) Analytical Skills
4 2 (5.88%) Driving Licence
Operating Systems
1 22 (64.71%) Windows
2 6 (17.65%) Unix
3 5 (14.71%) Windows XP
4 4 (11.76%) Mac OS
4 4 (11.76%) Mac OS X
4 4 (11.76%) Windows 10
4 4 (11.76%) Windows 2000
4 4 (11.76%) Windows 7
5 2 (5.88%) Linux
6 1 (2.94%) Windows 8
6 1 (2.94%) Windows Server
6 1 (2.94%) Windows Server 2003
6 1 (2.94%) Windows Server 2008
6 1 (2.94%) Windows Vista
Processes & Methodologies
1 15 (44.12%) ITIL
1 15 (44.12%) Service Delivery
2 14 (41.18%) Problem Management
3 12 (35.29%) Problem-Solving
4 10 (29.41%) Continuous Improvement
5 7 (20.59%) Service Management
6 6 (17.65%) Capacity Management
6 6 (17.65%) Configuration Management
6 6 (17.65%) ITSM
6 6 (17.65%) Performance Optimisation
6 6 (17.65%) Release Management
7 5 (14.71%) Agile Software Development
7 5 (14.71%) Network Architecture
7 5 (14.71%) Proactive Monitoring
7 5 (14.71%) Strategic Thinking
8 4 (11.76%) Change Management
8 4 (11.76%) Information Management
8 4 (11.76%) Network Monitoring
8 4 (11.76%) Statistics
8 4 (11.76%) Vendor Relationship Management
Programming Languages
1 6 (17.65%) Perl
Qualifications
1 9 (26.47%) CCNA
1 9 (26.47%) Cisco Certification
2 7 (20.59%) Degree
3 5 (14.71%) Network+ Certification
4 4 (11.76%) MCP
4 4 (11.76%) MCSE
4 4 (11.76%) Microsoft Certification
Quality Assurance & Compliance
1 5 (14.71%) Cyber Essentials
System Software
1 14 (41.18%) Active Directory
2 1 (2.94%) VMware Infrastructure
Systems Management
1 6 (17.65%) Backup Exec
1 6 (17.65%) EMC NetWorker
2 4 (11.76%) Microsoft Intune
2 4 (11.76%) ServiceCenter
2 4 (11.76%) Systems Management Server (SMS)
Vendors
1 9 (26.47%) Cisco
2 7 (20.59%) Veeam
3 6 (17.65%) Bomgar
3 6 (17.65%) EMC
4 4 (11.76%) Adobe
4 4 (11.76%) HP
4 4 (11.76%) Juniper
4 4 (11.76%) Microsoft
4 4 (11.76%) MobileIron
4 4 (11.76%) Peregrine
4 4 (11.76%) Remedy
4 4 (11.76%) ServiceNow
4 4 (11.76%) WorldPay
5 2 (5.88%) Snow
6 1 (2.94%) VMware