Period
to 17 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Cambridge with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 17 December 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Cambridgeshire > Cambridge
6 months to
17 Dec 2018
Same period 2017 Same period 2016
Rank 121 162 129
Rank change year-on-year +41 -33 +12
Permanent jobs citing SLA 23 21 21
As % of all permanent IT jobs advertised in Cambridge 1.14% 0.66% 0.91%
As % of the Quality Assurance & Compliance category 8.65% 12.50% 10.77%
Number of salaries quoted 8 22 33
Cambridge median annual salary £34,708 £20,000 £42,500
Median salary % change year-on-year +73.54% -52.94% +41.67%
10th Percentile £22,121 £18,500 £22,000
90th Percentile £65,750 £24,500 £60,500
Cambridgeshire median annual salary £31,500 £26,000 £41,000
% change year-on-year +21.15% -36.59% +32.26%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridge with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Cambridge
Permanent vacancies with a requirement for quality assurance or compliance skills 266 168 195
As % of all permanent IT jobs advertised in Cambridge 13.21% 5.28% 8.47%
Number of salaries quoted 153 101 157
Cambridge median annual salary £45,000 £45,000 £47,500
Median salary % change year-on-year - -5.26% +6.74%
10th Percentile £30,000 £27,500 £27,750
90th Percentile £65,000 £65,000 £72,250
Cambridgeshire median annual salary £43,500 £40,000 £45,000
% change year-on-year +8.75% -11.11% +4.65%

SLA
Job Vacancy Trend in Cambridge

Job postings citing SLA as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for SLA in Cambridge

SLA
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Cambridge.

Salary trend for SLA in Cambridge

SLA
Salary Histogram in Cambridge

The salary distribution of IT jobs citing SLA in Cambridge over the 6 months to 17 December 2018.

Salary histogram for SLA in Cambridge

For the 6 months to 17 December 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region with a requirement for SLA.

1 12 (52.17%) ITIL
2 11 (47.83%) Windows
2 11 (47.83%) Active Directory
2 11 (47.83%) Change Management
3 10 (43.48%) MCP
4 9 (39.13%) A+ Certification
4 9 (39.13%) Ethernet
4 9 (39.13%) TCP/IP
4 9 (39.13%) Cisco
4 9 (39.13%) Firewall
4 9 (39.13%) Internet
4 9 (39.13%) Wireless
4 9 (39.13%) Degree
5 8 (34.78%) Requirements Management
5 8 (34.78%) Time Management
5 8 (34.78%) MCSM
5 8 (34.78%) ITIL Foundation Certificate
5 8 (34.78%) Ticket Management
5 8 (34.78%) Server Management
5 8 (34.78%) Validation
5 8 (34.78%) Network+ Certification
5 8 (34.78%) ACTC
5 8 (34.78%) ACHDS
5 8 (34.78%) ACDT
5 8 (34.78%) MCDST
5 8 (34.78%) Apple
5 8 (34.78%) Identity Management
5 8 (34.78%) Management Information System
5 8 (34.78%) Cisco Certification
5 8 (34.78%) Microsoft Certification

SLA
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (17.39%) MS Visio
2 3 (13.04%) Microsoft Excel
2 3 (13.04%) Microsoft Office
3 2 (8.70%) Microsoft Project
Cloud Services
1 3 (13.04%) Office 365
2 1 (4.35%) Microsoft Azure
Communications & Networking
1 9 (39.13%) Ethernet
1 9 (39.13%) Firewall
1 9 (39.13%) Internet
1 9 (39.13%) TCP/IP
1 9 (39.13%) Wireless
2 5 (21.74%) Cisco ISE
2 5 (21.74%) Cisco Nexus
2 5 (21.74%) IP Telephony
2 5 (21.74%) Wi-Fi
3 3 (13.04%) DHCP
3 3 (13.04%) DNS
3 3 (13.04%) VPN
4 2 (8.70%) LAN
4 2 (8.70%) MPLS
4 2 (8.70%) VLAN
4 2 (8.70%) VoIP
4 2 (8.70%) WAN
5 1 (4.35%) Cisco ASA
5 1 (4.35%) NetScaler
5 1 (4.35%) OpenFlow
Development Applications
1 1 (4.35%) Hudson
Job Titles
1 8 (34.78%) Team Leader
2 7 (30.43%) Network Engineer
3 5 (21.74%) Desktop Support
4 3 (13.04%) Desktop Engineer
4 3 (13.04%) Desktop Support Engineer
4 3 (13.04%) Support Engineer
5 2 (8.70%) Deskside Support
6 1 (4.35%) 1st Line Engineer
6 1 (4.35%) Developer
6 1 (4.35%) Full Stack Developer
6 1 (4.35%) Head of Applications
6 1 (4.35%) Juniper Engineer
6 1 (4.35%) Senior Network Engineer
Libraries, Frameworks & Software Standards
1 2 (8.70%) CSS
1 2 (8.70%) LDAP
Miscellaneous
1 8 (34.78%) Client/Server
1 8 (34.78%) Management Information System
2 5 (21.74%) Video Conferencing
3 4 (17.39%) Self-Motivation
4 3 (13.04%) Analytical Skills
5 2 (8.70%) Smartphone
6 1 (4.35%) Driving Licence
6 1 (4.35%) Fintech
6 1 (4.35%) Life Science
6 1 (4.35%) Linux Command Line
Operating Systems
1 11 (47.83%) Windows
2 3 (13.04%) Linux
3 2 (8.70%) CentOS
3 2 (8.70%) Mac OS
3 2 (8.70%) Mac OS X
3 2 (8.70%) Ubuntu
3 2 (8.70%) Windows 10
3 2 (8.70%) Windows 7
4 1 (4.35%) Windows Server
Processes & Methodologies
1 12 (52.17%) ITIL
2 11 (47.83%) Change Management
3 8 (34.78%) Identity Management
3 8 (34.78%) Requirements Management
3 8 (34.78%) Server Management
3 8 (34.78%) Ticket Management
3 8 (34.78%) Time Management
3 8 (34.78%) Validation
4 5 (21.74%) Network Management
4 5 (21.74%) Service Management
5 3 (13.04%) Break/Fix
5 3 (13.04%) Collaborative Working
5 3 (13.04%) Problem-Solving
6 2 (8.70%) CRM
6 2 (8.70%) Service Delivery
7 1 (4.35%) Case Management
7 1 (4.35%) Decision-Making
7 1 (4.35%) Kalman Filter
7 1 (4.35%) Line Management
7 1 (4.35%) Project Management
Programming Languages
1 1 (4.35%) C
1 1 (4.35%) C++
1 1 (4.35%) Java
1 1 (4.35%) PowerShell
1 1 (4.35%) Python
Qualifications
1 10 (43.48%) MCP
2 9 (39.13%) A+ Certification
2 9 (39.13%) Degree
3 8 (34.78%) ACDT
3 8 (34.78%) ACHDS
3 8 (34.78%) ACTC
3 8 (34.78%) Cisco Certification
3 8 (34.78%) ITIL Foundation Certificate
3 8 (34.78%) MCDST
3 8 (34.78%) MCSA
3 8 (34.78%) MCSE
3 8 (34.78%) MCSM
3 8 (34.78%) Microsoft Certification
3 8 (34.78%) Network+ Certification
4 5 (21.74%) CCNA
5 1 (4.35%) CCNP
5 1 (4.35%) ITIL Certification
5 1 (4.35%) JNCIA
System Software
1 11 (47.83%) Active Directory
2 1 (4.35%) Hyper-V
2 1 (4.35%) VMware Infrastructure
Systems Management
1 5 (21.74%) Cisco CUCM
2 1 (4.35%) FortiGate
Vendors
1 9 (39.13%) Cisco
2 8 (34.78%) Apple
3 6 (26.09%) F5
4 5 (21.74%) Polycom
4 5 (21.74%) WorldPay
5 4 (17.39%) Microsoft
6 2 (8.70%) Bomgar
6 2 (8.70%) HP
6 2 (8.70%) Snow
7 1 (4.35%) CheckPoint
7 1 (4.35%) Citrix
7 1 (4.35%) Draytek
7 1 (4.35%) Fortinet
7 1 (4.35%) Huawei
7 1 (4.35%) Juniper
7 1 (4.35%) Meraki
7 1 (4.35%) Palo Alto
7 1 (4.35%) SonicWALL
7 1 (4.35%) VMware