Period
to 18 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Cambridgeshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 18 February 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
East of England > Cambridgeshire
6 months to
18 Feb 2018
Same period 2017 Same period 2016
Rank 140 108 121
Rank change year-on-year -32 +13 -33
Permanent jobs citing SLA 72 68 72
As % of all permanent IT jobs advertised in Cambridgeshire 1.68% 2.07% 1.74%
As % of the Quality Assurance & Compliance category 20.69% 24.03% 12.74%
Number of salaries quoted 79 65 56
Cambridgeshire median annual salary £27,500 £40,000 £36,875
Median salary % change year-on-year -31.25% +8.47% +13.46%
10th Percentile £19,000 £24,750 £20,000
90th Percentile £42,750 £45,250 £48,125
East of England median annual salary £32,000 £40,000 £37,500
% change year-on-year -20.00% +6.67% -11.76%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridgeshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Cambridgeshire
Permanent vacancies with a requirement for quality assurance or compliance skills 348 283 565
As % of all permanent IT jobs advertised in Cambridgeshire 8.13% 8.63% 13.67%
Number of salaries quoted 237 219 481
Cambridgeshire median annual salary £42,500 £43,500 £45,000
Median salary % change year-on-year -2.30% -3.33% +12.50%
10th Percentile £25,000 £27,700 £26,750
90th Percentile £62,250 £60,500 £63,750
East of England median annual salary £45,000 £45,000 £45,000

SLA
Job Vacancy Trend in Cambridgeshire

Job postings citing SLA as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for SLA in Cambridgeshire

SLA
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Cambridgeshire.

Salary trend for SLA in Cambridgeshire

SLA
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing SLA in Cambridgeshire over the 6 months to 18 February 2018.

Salary histogram for SLA in Cambridgeshire

SLA
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Cambridgeshire region over the 6 months to 18 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough -5 43 £36,250 -9.38% 7
Cambridge -27 24 £22,000 -46.34% 5
Huntingdon -3 9 £23,000 -43.90% 2
St Neots - 7 £20,000 - 1
SLA
East of England

For the 6 months to 18 February 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region with a requirement for SLA.

1 33 (45.83%) Windows
2 29 (40.28%) Active Directory
3 28 (38.89%) ITIL
4 27 (37.50%) Microsoft
5 21 (29.17%) Service Delivery
6 19 (26.39%) Windows Server
7 17 (23.61%) Cisco
8 15 (20.83%) Service Management
9 13 (18.06%) Microsoft Office
9 13 (18.06%) Windows Server 2008
10 12 (16.67%) Incident Management
10 12 (16.67%) Problem Management
11 11 (15.28%) VMware
11 11 (15.28%) ITSM
11 11 (15.28%) Windows Server 2012
12 10 (13.89%) Exchange Server 2013
12 10 (13.89%) Driving Licence
12 10 (13.89%) Firewall
13 9 (12.50%) Cisco Certification
13 9 (12.50%) Juniper
13 9 (12.50%) CCNA
13 9 (12.50%) Skype for Business
13 9 (12.50%) Data Centre
14 8 (11.11%) Skype
14 8 (11.11%) Windows 8
14 8 (11.11%) Microsoft Azure
15 7 (9.72%) Change Management
15 7 (9.72%) OSPF
15 7 (9.72%) BGP
15 7 (9.72%) Ethernet

SLA
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (13.89%) Exchange Server 2013
2 9 (12.50%) Skype for Business
3 7 (9.72%) MS Exchange
4 1 (1.39%) Exchange Server 2010
Applications
1 13 (18.06%) Microsoft Office
2 4 (5.56%) Microsoft Excel
2 4 (5.56%) Microsoft Project
2 4 (5.56%) MS Visio
3 1 (1.39%) Microsoft PowerPoint
Cloud Services
1 8 (11.11%) Microsoft Azure
2 6 (8.33%) Office 365
Communications & Networking
1 10 (13.89%) Firewall
2 8 (11.11%) Skype
3 7 (9.72%) BGP
3 7 (9.72%) Cisco Nexus
3 7 (9.72%) Ethernet
3 7 (9.72%) OSPF
3 7 (9.72%) Spanning Tree
3 7 (9.72%) VLAN
4 5 (6.94%) LAN
4 5 (6.94%) WAN
5 3 (4.17%) Internet
6 2 (2.78%) Cisco ASA
6 2 (2.78%) SAN
7 1 (1.39%) MPLS
7 1 (1.39%) NAS
7 1 (1.39%) Remote Desktop
7 1 (1.39%) SMS
7 1 (1.39%) TCP/IP
7 1 (1.39%) VoIP
Database & Business Intelligence
1 1 (1.39%) MongoDB
1 1 (1.39%) MySQL
1 1 (1.39%) NoSQL
1 1 (1.39%) SQL Server
1 1 (1.39%) SQL Server 2008
1 1 (1.39%) SQL Server 2012
Development Applications
1 1 (1.39%) Jenkins
1 1 (1.39%) Maven
General
1 1 (1.39%) Dutch Language
1 1 (1.39%) Finance
1 1 (1.39%) German Language
Job Titles
1 16 (22.22%) Analyst
2 12 (16.67%) Network Engineer
3 10 (13.89%) IT Support
3 10 (13.89%) Support Engineer
4 9 (12.50%) Service Manager
5 8 (11.11%) Delivery Manager
5 8 (11.11%) Desktop Support
5 8 (11.11%) Service Analyst
5 8 (11.11%) Services Delivery Manager
5 8 (11.11%) Support Analyst
6 7 (9.72%) 3rd Line Engineer
7 6 (8.33%) Service Desk Analyst
8 5 (6.94%) 1st/2nd Line Support
8 5 (6.94%) 2nd Line Engineer
8 5 (6.94%) 2nd Line Support
8 5 (6.94%) IT Engineer
8 5 (6.94%) IT Support Engineer
9 4 (5.56%) Applications Engineer
9 4 (5.56%) Deskside Engineer
9 4 (5.56%) IT Analyst
Libraries, Frameworks & Software Standards
1 1 (1.39%) AngularJS
1 1 (1.39%) EclipseLink
1 1 (1.39%) Flash
1 1 (1.39%) JPA
1 1 (1.39%) Middleware
1 1 (1.39%) Spring
1 1 (1.39%) Velocity
Miscellaneous
1 10 (13.89%) Driving Licence
2 9 (12.50%) Data Centre
3 7 (9.72%) Fintech
4 4 (5.56%) Analytical Skills
5 3 (4.17%) Management Information System
6 2 (2.78%) Computer Science
6 2 (2.78%) EMC VNX
7 1 (1.39%) Greenfield Project
Operating Systems
1 33 (45.83%) Windows
2 19 (26.39%) Windows Server
3 13 (18.06%) Windows Server 2008
4 11 (15.28%) Windows Server 2012
5 8 (11.11%) Windows 8
6 7 (9.72%) Windows 7
7 5 (6.94%) Linux
7 5 (6.94%) Windows 10
8 1 (1.39%) Windows Server 2003
8 1 (1.39%) Windows Vista
8 1 (1.39%) Windows XP
Processes & Methodologies
1 28 (38.89%) ITIL
2 21 (29.17%) Service Delivery
3 15 (20.83%) Service Management
4 12 (16.67%) Incident Management
4 12 (16.67%) Problem Management
5 11 (15.28%) ITSM
6 7 (9.72%) Change Management
6 7 (9.72%) Network Monitoring
7 6 (8.33%) Service Delivery Management
8 5 (6.94%) Information Security
9 4 (5.56%) Break/Fix
9 4 (5.56%) Business Development
9 4 (5.56%) Project Management
9 4 (5.56%) Statistics
10 3 (4.17%) Configuration Management
10 3 (4.17%) Data Privacy
10 3 (4.17%) Feasibility Study
10 3 (4.17%) Human Resource Management
11 2 (2.78%) Disaster Recovery
11 2 (2.78%) Informatics
Programming Languages
1 2 (2.78%) SQL
2 1 (1.39%) Java
2 1 (1.39%) PowerShell
Qualifications
1 9 (12.50%) CCNA
1 9 (12.50%) Cisco Certification
2 5 (6.94%) ITIL Certification
2 5 (6.94%) VMware Certified Professional (VCP)
3 3 (4.17%) DBS Check
3 3 (4.17%) Degree
3 3 (4.17%) ITIL Foundation Certificate
3 3 (4.17%) SC Cleared
3 3 (4.17%) Security Cleared
4 2 (2.78%) CCENT
4 2 (2.78%) CISSP
4 2 (2.78%) Computer Science Degree
5 1 (1.39%) CCA
5 1 (1.39%) CCNP
5 1 (1.39%) Citrix Certification
5 1 (1.39%) ISEB
5 1 (1.39%) MCSE
5 1 (1.39%) Microsoft Certification
Quality Assurance & Compliance
1 3 (4.17%) ISO 9001
1 3 (4.17%) ISO/IEC 20000
1 3 (4.17%) ISO/IEC 27001
2 2 (2.78%) Cyber Essentials
System Software
1 29 (40.28%) Active Directory
2 6 (8.33%) VMware Infrastructure
3 3 (4.17%) Hyper-V
4 1 (1.39%) Virtual Servers
4 1 (1.39%) VMware ESXi
Systems Management
1 1 (1.39%) SCCM
1 1 (1.39%) SCOM
1 1 (1.39%) vRealize
Vendors
1 27 (37.50%) Microsoft
2 17 (23.61%) Cisco
3 11 (15.28%) VMware
4 9 (12.50%) Juniper
5 7 (9.72%) WorldPay
6 4 (5.56%) Bomgar
6 4 (5.56%) HP
6 4 (5.56%) Snow
7 3 (4.17%) 3PAR
7 3 (4.17%) CheckPoint
7 3 (4.17%) EMC
7 3 (4.17%) F5
7 3 (4.17%) Fortinet
7 3 (4.17%) NetApp
8 2 (2.78%) Citrix
9 1 (1.39%) arcserve
9 1 (1.39%) Cadence
9 1 (1.39%) Riverbed