Period
to 20 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Cambridgeshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
East of England > Cambridgeshire
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 82 142 91
Rank change year-on-year +60 -51 +39
Permanent jobs citing SLA 130 59 98
As % of all permanent IT jobs advertised in Cambridgeshire 3.39% 1.58% 2.59%
As % of the Quality Assurance & Compliance category 26.32% 20.34% 24.02%
Number of salaries quoted 89 53 88
Cambridgeshire median annual salary £42,000 £31,000 £34,500
Median salary % change year-on-year +35.48% -10.14% +15.00%
10th Percentile £19,200 £24,000 £18,500
90th Percentile £48,300 £52,500 £62,875
East of England median annual salary £33,500 £40,000 £37,500
% change year-on-year -16.25% +6.67% -8.54%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridgeshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Cambridgeshire
Permanent vacancies with a requirement for quality assurance or compliance skills 494 290 408
As % of all permanent IT jobs advertised in Cambridgeshire 12.89% 7.75% 10.78%
Number of salaries quoted 290 206 352
Cambridgeshire median annual salary £44,000 £42,500 £47,500
Median salary % change year-on-year +3.53% -10.53% +17.28%
10th Percentile £23,500 £26,500 £27,000
90th Percentile £65,000 £68,750 £62,500
East of England median annual salary £45,000 £45,000 £45,000

SLA
Job Vacancy Trend in Cambridgeshire

Job postings citing SLA as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for SLA in Cambridgeshire

SLA
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Cambridgeshire.

Salary trend for SLA in Cambridgeshire

SLA
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing SLA in Cambridgeshire over the 6 months to 20 August 2018.

Salary histogram for SLA in Cambridgeshire

SLA
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Cambridgeshire region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +6 83 £42,500 +37.10% 6
Cambridge +17 24 £22,500 -40.79% 2
Huntingdon -9 3 £24,000 -22.58% 1
St Neots - 3 £20,000 -
SLA
East of England

For the 6 months to 20 August 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region with a requirement for SLA.

1 81 (62.31%) Windows
2 70 (53.85%) ITIL
3 43 (33.08%) Windows Server 2008
4 41 (31.54%) Degree
4 41 (31.54%) Retail
5 40 (30.77%) VMware
6 38 (29.23%) Management Information System
7 36 (27.69%) Linux
8 35 (26.92%) Problem-Solving
9 34 (26.15%) Microsoft
9 34 (26.15%) Service Delivery
10 32 (24.62%) Windows Server
11 30 (23.08%) Driving Licence
11 30 (23.08%) Finance
11 30 (23.08%) Cisco
12 28 (21.54%) Disaster Recovery
13 27 (20.77%) Active Directory
13 27 (20.77%) HP
14 26 (20.00%) Firewall
14 26 (20.00%) Windows Server 2012
15 25 (19.23%) Capacity Management
15 25 (19.23%) Configuration Management
16 24 (18.46%) Analytical Skills
16 24 (18.46%) Data Centre
17 23 (17.69%) Office 365
17 23 (17.69%) Incident Management
17 23 (17.69%) Citrix
18 22 (16.92%) WAN
18 22 (16.92%) Proactive Monitoring
19 21 (16.15%) TCP/IP

SLA
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (5.38%) MS Exchange
2 4 (3.08%) Exchange Server 2013
2 4 (3.08%) SharePoint
2 4 (3.08%) Skype for Business
3 2 (1.54%) Exchange Server 2007
3 2 (1.54%) Exchange Server 2010
Applications
1 14 (10.77%) Microsoft Excel
2 13 (10.00%) Microsoft PowerPoint
3 4 (3.08%) Acrobat
3 4 (3.08%) Microsoft Office
3 4 (3.08%) Microsoft Project
3 4 (3.08%) MS Visio
Business Applications
1 4 (3.08%) Remedy ITSM
2 2 (1.54%) Dynamics CRM
Cloud Services
1 23 (17.69%) Office 365
2 18 (13.85%) Microsoft Azure
3 13 (10.00%) Amazon AWS
Communications & Networking
1 26 (20.00%) Firewall
2 22 (16.92%) WAN
3 21 (16.15%) TCP/IP
4 18 (13.85%) Ethernet
4 18 (13.85%) VoIP
5 17 (13.08%) Intrusion Detection
5 17 (13.08%) LAN
5 17 (13.08%) Network Security
5 17 (13.08%) Wi-Fi
6 15 (11.54%) SAN
7 9 (6.92%) Frame Relay
8 8 (6.15%) WebEx
9 7 (5.38%) VPN
10 5 (3.85%) Internet
10 5 (3.85%) Remote Desktop
10 5 (3.85%) SSL
11 4 (3.08%) NetScaler
11 4 (3.08%) Skype
12 3 (2.31%) Cisco Nexus
12 3 (2.31%) MPLS
Database & Business Intelligence
1 16 (12.31%) Data Warehouse
2 9 (6.92%) GIS
General
1 41 (31.54%) Retail
2 30 (23.08%) Finance
3 14 (10.77%) Telecoms
4 10 (7.69%) Marketing
5 1 (0.77%) Dutch Language
5 1 (0.77%) German Language
Job Titles
1 30 (23.08%) Analyst
2 20 (15.38%) Team Leader
3 16 (12.31%) 3rd Line Engineer
4 15 (11.54%) Service Analyst
5 13 (10.00%) Service Desk Analyst
6 9 (6.92%) Network Engineer
7 8 (6.15%) Backup Engineer
7 8 (6.15%) Security Engineer
8 7 (5.38%) Disaster Recovery Engineer
8 7 (5.38%) IT Analyst
9 6 (4.62%) Infrastructure Engineer
10 4 (3.08%) 3rd Line Network Engineer
10 4 (3.08%) Delivery Manager
10 4 (3.08%) Exchange Engineer
10 4 (3.08%) Senior Analyst
10 4 (3.08%) Senior Support Analyst
10 4 (3.08%) Service Desk Agent
10 4 (3.08%) Support Analyst
10 4 (3.08%) Wintel Engineer
11 3 (2.31%) Storage Analyst
Libraries, Frameworks & Software Standards
1 4 (3.08%) CSS
Miscellaneous
1 38 (29.23%) Management Information System
2 30 (23.08%) Driving Licence
3 24 (18.46%) Analytical Skills
3 24 (18.46%) Data Centre
4 19 (14.62%) Computer Science
5 18 (13.85%) NHS
6 11 (8.46%) Self-Motivation
7 7 (5.38%) EMC VNX
8 6 (4.62%) Enterprise Storage
8 6 (4.62%) iPad
9 5 (3.85%) Replication
10 4 (3.08%) Biotechnology
11 2 (1.54%) Blackberry
11 2 (1.54%) iPhone
12 1 (0.77%) Client/Server
Operating Systems
1 81 (62.31%) Windows
2 43 (33.08%) Windows Server 2008
3 36 (27.69%) Linux
4 32 (24.62%) Windows Server
5 26 (20.00%) Windows Server 2012
6 15 (11.54%) Windows Server 2003
7 6 (4.62%) Unix
7 6 (4.62%) Windows 10
7 6 (4.62%) Windows 7
8 5 (3.85%) Mac OS
9 4 (3.08%) AIX
9 4 (3.08%) Mac OS X
9 4 (3.08%) Windows 2000
9 4 (3.08%) Windows XP
10 3 (2.31%) Red Hat Enterprise Linux
11 2 (1.54%) Windows 8
Processes & Methodologies
1 70 (53.85%) ITIL
2 35 (26.92%) Problem-Solving
3 34 (26.15%) Service Delivery
4 28 (21.54%) Disaster Recovery
5 25 (19.23%) Capacity Management
5 25 (19.23%) Configuration Management
6 23 (17.69%) Incident Management
7 22 (16.92%) Proactive Monitoring
8 20 (15.38%) Line Management
9 19 (14.62%) Statistics
10 18 (13.85%) Change Management
11 17 (13.08%) Network Management
11 17 (13.08%) WAN Optimisation
12 16 (12.31%) Business Intelligence
13 15 (11.54%) Coaching
14 13 (10.00%) Load Balancing
14 13 (10.00%) Problem Management
15 12 (9.23%) Infrastructure Engineering
16 11 (8.46%) CRM
17 10 (7.69%) Commercial Awareness
Programming Languages
1 20 (15.38%) PowerShell
2 9 (6.92%) Perl
3 3 (2.31%) JavaScript
3 3 (2.31%) Python
3 3 (2.31%) VBA
Qualifications
1 41 (31.54%) Degree
2 20 (15.38%) MCSE
2 20 (15.38%) Microsoft Certification
3 18 (13.85%) ITIL Foundation Certificate
4 16 (12.31%) VMware Certified Professional (VCP)
5 15 (11.54%) Security Cleared
6 14 (10.77%) CCA
6 14 (10.77%) Citrix Certification
7 13 (10.00%) SC Cleared
8 10 (7.69%) CCNA
8 10 (7.69%) Cisco Certification
9 9 (6.92%) PRINCE2 Practitioner
10 6 (4.62%) Network+ Certification
11 5 (3.85%) MCP
12 3 (2.31%) CEH
12 3 (2.31%) CompTIA Security+
12 3 (2.31%) GCIA
13 1 (0.77%) DBS Check
13 1 (0.77%) NCDA
13 1 (0.77%) NCIE
Quality Assurance & Compliance
1 17 (13.08%) PMO
2 5 (3.85%) Cyber Essentials
3 2 (1.54%) QA
4 1 (0.77%) Data Quality
4 1 (0.77%) GDPR
4 1 (0.77%) ISO 9001
4 1 (0.77%) ISO/IEC 20000
4 1 (0.77%) ISO/IEC 27001
System Software
1 27 (20.77%) Active Directory
2 21 (16.15%) VMware Infrastructure
3 15 (11.54%) Hyper-V
4 9 (6.92%) VMware Workstation
5 2 (1.54%) XenApp
6 1 (0.77%) Virtual Machines
6 1 (0.77%) VMware Server
Systems Management
1 18 (13.85%) Backup Exec
2 14 (10.77%) SCCM
3 13 (10.00%) NetBackup
4 7 (5.38%) WSUS
5 6 (4.62%) EMC NetWorker
6 4 (3.08%) Microsoft Intune
6 4 (3.08%) ServiceCenter
6 4 (3.08%) Symantec Endpoint Protection
6 4 (3.08%) Systems Management Server (SMS)
7 3 (2.31%) CSIRT
7 3 (2.31%) QRadar
8 2 (1.54%) Norton AntiVirus
8 2 (1.54%) SCOM
Vendors
1 40 (30.77%) VMware
2 34 (26.15%) Microsoft
3 30 (23.08%) Cisco
4 27 (20.77%) HP
5 23 (17.69%) Citrix
6 21 (16.15%) CheckPoint
6 21 (16.15%) NetApp
7 17 (13.08%) Avaya
7 17 (13.08%) Nortel
7 17 (13.08%) Riverbed
8 15 (11.54%) Intel
9 14 (10.77%) Veeam
10 13 (10.00%) EMC
11 10 (7.69%) CommVault
12 9 (6.92%) Salesforce.com
13 7 (5.38%) 3PAR
14 5 (3.85%) Kaspersky
14 5 (3.85%) Sophos
14 5 (3.85%) Zerto
15 4 (3.08%) Palo Alto