Period
to 15 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Cambridgeshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 15 October 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
East of England > Cambridgeshire
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 76 134 94
Rank change year-on-year +58 -40 +29
Permanent jobs citing SLA 120 67 93
As % of all permanent IT jobs advertised in Cambridgeshire 3.42% 1.79% 2.62%
As % of the Quality Assurance & Compliance category 26.37% 21.97% 25.14%
Number of salaries quoted 76 55 87
Cambridgeshire median annual salary £40,000 £27,500 £35,000
Median salary % change year-on-year +45.45% -21.43% +12.90%
10th Percentile £18,875 £19,300 £20,150
90th Percentile £49,500 £53,750 £61,750
East of England median annual salary £32,500 £32,500 £37,500
% change year-on-year - -13.33% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridgeshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Cambridgeshire
Permanent vacancies with a requirement for quality assurance or compliance skills 455 305 370
As % of all permanent IT jobs advertised in Cambridgeshire 12.97% 8.14% 10.43%
Number of salaries quoted 279 204 311
Cambridgeshire median annual salary £44,000 £40,000 £47,500
Median salary % change year-on-year +10.00% -15.79% +11.76%
10th Percentile £23,400 £26,250 £26,250
90th Percentile £58,750 £68,750 £65,000
East of England median annual salary £45,000 £45,000 £45,000

SLA
Job Vacancy Trend in Cambridgeshire

Job postings citing SLA as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for SLA in Cambridgeshire

SLA
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Cambridgeshire.

Salary trend for SLA in Cambridgeshire

SLA
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing SLA in Cambridgeshire over the 6 months to 15 October 2018.

Salary histogram for SLA in Cambridgeshire

SLA
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Cambridgeshire region over the 6 months to 15 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough -4 79 £38,500 +40.00% 10
Cambridge +47 27 £22,500 - 1
St Neots -1 1 £20,000 +5.26%
Huntingdon -6 1 £24,000 -20.00% 1
SLA
East of England

For the 6 months to 15 October 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridgeshire region with a requirement for SLA.

1 75 (62.50%) ITIL
2 70 (58.33%) Windows
3 45 (37.50%) Management Information System
4 44 (36.67%) Degree
5 37 (30.83%) Linux
6 35 (29.17%) Retail
6 35 (29.17%) Problem-Solving
7 33 (27.50%) Windows Server 2008
8 32 (26.67%) Incident Management
8 32 (26.67%) Finance
8 32 (26.67%) Change Management
9 30 (25.00%) Microsoft
10 29 (24.17%) Cisco
10 29 (24.17%) TCP/IP
10 29 (24.17%) VMware
11 28 (23.33%) Firewall
12 27 (22.50%) Active Directory
12 27 (22.50%) Analytical Skills
13 26 (21.67%) Driving Licence
13 26 (21.67%) Windows Server
14 25 (20.83%) CheckPoint
15 24 (20.00%) Service Delivery
15 24 (20.00%) Configuration Management
15 24 (20.00%) Ethernet
15 24 (20.00%) Capacity Management
16 23 (19.17%) Disaster Recovery
17 22 (18.33%) HP
17 22 (18.33%) Data Centre
18 21 (17.50%) VMware Infrastructure
19 20 (16.67%) Line Management

SLA
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (6.67%) MS Exchange
2 5 (4.17%) SharePoint
3 4 (3.33%) Exchange Server 2010
4 3 (2.50%) Exchange Server 2007
5 2 (1.67%) Exchange Server 2013
5 2 (1.67%) Skype for Business
Applications
1 14 (11.67%) Microsoft Excel
2 11 (9.17%) Microsoft PowerPoint
3 7 (5.83%) MS Visio
4 6 (5.00%) Microsoft Office
4 6 (5.00%) Microsoft Project
5 4 (3.33%) Acrobat
Business Applications
1 4 (3.33%) Remedy ITSM
2 2 (1.67%) Dynamics CRM
Cloud Services
1 16 (13.33%) Office 365
2 8 (6.67%) Amazon AWS
2 8 (6.67%) Microsoft Azure
Communications & Networking
1 29 (24.17%) TCP/IP
2 28 (23.33%) Firewall
3 24 (20.00%) Ethernet
4 17 (14.17%) VoIP
4 17 (14.17%) Wi-Fi
5 16 (13.33%) Intrusion Detection
5 16 (13.33%) LAN
5 16 (13.33%) Network Security
5 16 (13.33%) WAN
6 12 (10.00%) Internet
7 11 (9.17%) VPN
8 9 (7.50%) SAN
9 8 (6.67%) DNS
9 8 (6.67%) Frame Relay
9 8 (6.67%) SSL
9 8 (6.67%) WebEx
9 8 (6.67%) Wireless
10 6 (5.00%) MPLS
11 5 (4.17%) HTTP
11 5 (4.17%) NetScaler
Database & Business Intelligence
1 12 (10.00%) Data Warehouse
2 7 (5.83%) GIS
Development Applications
1 1 (0.83%) Hudson
General
1 35 (29.17%) Retail
2 32 (26.67%) Finance
3 13 (10.83%) Marketing
4 11 (9.17%) Telecoms
5 1 (0.83%) Dutch Language
5 1 (0.83%) German Language
Job Titles
1 27 (22.50%) Team Leader
2 25 (20.83%) Analyst
3 12 (10.00%) 3rd Line Engineer
4 11 (9.17%) Service Analyst
5 10 (8.33%) Network Engineer
5 10 (8.33%) Security Engineer
6 9 (7.50%) Service Desk Analyst
7 5 (4.17%) Backup Engineer
7 5 (4.17%) IT Analyst
7 5 (4.17%) Senior Analyst
7 5 (4.17%) Support Analyst
7 5 (4.17%) Technical Support
8 4 (3.33%) 2nd Line Engineer
8 4 (3.33%) 2nd Line Network Engineer
8 4 (3.33%) 3rd Line Network Engineer
8 4 (3.33%) Disaster Recovery Engineer
8 4 (3.33%) Exchange Engineer
8 4 (3.33%) Junior
8 4 (3.33%) Senior Support Analyst
8 4 (3.33%) Service Desk Agent
Libraries, Frameworks & Software Standards
1 6 (5.00%) CSS
2 2 (1.67%) LDAP
Miscellaneous
1 45 (37.50%) Management Information System
2 27 (22.50%) Analytical Skills
3 26 (21.67%) Driving Licence
4 22 (18.33%) Data Centre
5 19 (15.83%) Computer Science
6 15 (12.50%) Self-Motivation
7 11 (9.17%) NHS
8 8 (6.67%) Client/Server
9 7 (5.83%) EMC VNX
10 6 (5.00%) iPad
11 5 (4.17%) Enterprise Storage
12 4 (3.33%) Biotechnology
12 4 (3.33%) Replication
13 2 (1.67%) Blackberry
13 2 (1.67%) iPhone
13 2 (1.67%) Smartphone
14 1 (0.83%) Linux Command Line
14 1 (0.83%) Video Conferencing
Operating Systems
1 70 (58.33%) Windows
2 37 (30.83%) Linux
3 33 (27.50%) Windows Server 2008
4 26 (21.67%) Windows Server
5 17 (14.17%) Windows Server 2012
6 15 (12.50%) Windows Server 2003
7 7 (5.83%) Mac OS
7 7 (5.83%) Windows 10
7 7 (5.83%) Windows 7
8 6 (5.00%) Mac OS X
9 5 (4.17%) AIX
9 5 (4.17%) Red Hat Enterprise Linux
9 5 (4.17%) Unix
10 4 (3.33%) Windows 2000
10 4 (3.33%) Windows XP
11 2 (1.67%) CentOS
11 2 (1.67%) Ubuntu
12 1 (0.83%) Windows 8
Processes & Methodologies
1 75 (62.50%) ITIL
2 35 (29.17%) Problem-Solving
3 32 (26.67%) Change Management
3 32 (26.67%) Incident Management
4 24 (20.00%) Capacity Management
4 24 (20.00%) Configuration Management
4 24 (20.00%) Service Delivery
5 23 (19.17%) Disaster Recovery
6 20 (16.67%) Line Management
7 19 (15.83%) Statistics
8 17 (14.17%) Coaching
8 17 (14.17%) Network Management
9 16 (13.33%) Proactive Monitoring
9 16 (13.33%) WAN Optimisation
10 14 (11.67%) Problem Management
11 12 (10.00%) Business Intelligence
12 11 (9.17%) CRM
13 10 (8.33%) Continuous Improvement
13 10 (8.33%) Cybersecurity
13 10 (8.33%) Patch Management
Programming Languages
1 11 (9.17%) PowerShell
2 10 (8.33%) Perl
3 6 (5.00%) Python
4 5 (4.17%) JavaScript
4 5 (4.17%) VBA
5 1 (0.83%) C
5 1 (0.83%) C++
5 1 (0.83%) Java
Qualifications
1 44 (36.67%) Degree
2 19 (15.83%) ITIL Foundation Certificate
3 18 (15.00%) MCSE
3 18 (15.00%) Microsoft Certification
4 14 (11.67%) MCP
5 13 (10.83%) Security Cleared
6 11 (9.17%) Cisco Certification
6 11 (9.17%) SC Cleared
7 9 (7.50%) CCNA
7 9 (7.50%) VMware Certified Professional (VCP)
8 8 (6.67%) A+ Certification
8 8 (6.67%) ACDT
8 8 (6.67%) ACHDS
8 8 (6.67%) ACTC
8 8 (6.67%) MCDST
8 8 (6.67%) MCSA
8 8 (6.67%) MCSM
8 8 (6.67%) Network+ Certification
9 7 (5.83%) PRINCE2 Practitioner
10 6 (5.00%) CCA
Quality Assurance & Compliance
1 12 (10.00%) PMO
2 2 (1.67%) QA
3 1 (0.83%) Data Quality
3 1 (0.83%) GDPR
System Software
1 27 (22.50%) Active Directory
2 21 (17.50%) VMware Infrastructure
3 10 (8.33%) VMware Workstation
4 8 (6.67%) Hyper-V
5 4 (3.33%) XenApp
6 1 (0.83%) XenDesktop
Systems Management
1 15 (12.50%) Backup Exec
2 14 (11.67%) SCCM
3 7 (5.83%) WSUS
4 6 (5.00%) NetBackup
5 5 (4.17%) CSIRT
5 5 (4.17%) EMC NetWorker
5 5 (4.17%) QRadar
5 5 (4.17%) Symantec Endpoint Protection
6 4 (3.33%) Microsoft Intune
6 4 (3.33%) ServiceCenter
6 4 (3.33%) Systems Management Server (SMS)
7 3 (2.50%) FortiGate
7 3 (2.50%) Norton AntiVirus
7 3 (2.50%) SCOM
8 1 (0.83%) Cisco CUCM
8 1 (0.83%) SCOrch
8 1 (0.83%) vRealize
8 1 (0.83%) vRealize Orchestrator
Vendors
1 30 (25.00%) Microsoft
2 29 (24.17%) Cisco
2 29 (24.17%) VMware
3 25 (20.83%) CheckPoint
4 22 (18.33%) HP
5 17 (14.17%) Riverbed
6 16 (13.33%) Avaya
6 16 (13.33%) NetApp
6 16 (13.33%) Nortel
7 15 (12.50%) Citrix
7 15 (12.50%) Intel
8 12 (10.00%) EMC
9 10 (8.33%) Veeam
10 9 (7.50%) Apple
10 9 (7.50%) F5
10 9 (7.50%) Fortinet
11 7 (5.83%) 3PAR
11 7 (5.83%) CommVault
11 7 (5.83%) Salesforce.com
12 6 (5.00%) Bomgar