Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Cambridgeshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
East of England > Cambridgeshire
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 129 96 128
Rank change year-on-year -33 +32 -28
Permanent jobs citing SLA 76 80 65
As % of all permanent IT jobs advertised in Cambridgeshire 1.79% 2.29% 1.60%
As % of the Quality Assurance & Compliance category 23.10% 25.00% 11.57%
Number of salaries quoted 62 72 46
Cambridgeshire median annual salary £27,500 £40,500 £31,750
Median salary % change year-on-year -32.10% +27.56% -2.31%
10th Percentile £19,000 £18,775 £20,250
90th Percentile £45,500 £64,750 £50,625
East of England median annual salary £32,000 £40,000 £37,500
% change year-on-year -20.00% +6.67% -6.25%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridgeshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Cambridgeshire
Permanent vacancies with a requirement for quality assurance or compliance skills 329 320 562
As % of all permanent IT jobs advertised in Cambridgeshire 7.75% 9.16% 13.82%
Number of salaries quoted 220 260 477
Cambridgeshire median annual salary £40,000 £47,500 £42,500
Median salary % change year-on-year -15.79% +11.76% +2.41%
10th Percentile £26,175 £26,200 £26,550
90th Percentile £65,000 £65,000 £63,750
East of England median annual salary £45,000 £45,000 £45,000

SLA
Job Vacancy Trend in Cambridgeshire

Job postings citing SLA as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for SLA in Cambridgeshire

SLA
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Cambridgeshire.

Salary trend for SLA in Cambridgeshire

SLA
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing SLA in Cambridgeshire over the 6 months to 22 November 2017.

Salary histogram for SLA in Cambridgeshire

SLA
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Cambridgeshire region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough -5 47 £27,500 -26.17%
Cambridge -45 16 £21,250 -50.00% 2
Huntingdon +20 13 £30,000 -27.71% 2
St Neots - 3 £19,000 -
SLA
East of England

For the 6 months to 22 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region with a requirement for SLA.

1 36 (47.37%) ITIL
2 27 (35.53%) Windows
2 27 (35.53%) Active Directory
3 22 (28.95%) Cisco
4 21 (27.63%) Service Delivery
5 19 (25.00%) Microsoft
6 18 (23.68%) Windows Server
7 15 (19.74%) Data Centre
8 13 (17.11%) VMware
8 13 (17.11%) Firewall
9 12 (15.79%) ITSM
10 10 (13.16%) Microsoft Excel
10 10 (13.16%) Business Development
10 10 (13.16%) Mentoring
11 9 (11.84%) Statistics
11 9 (11.84%) Service Management
12 8 (10.53%) Microsoft Office
12 8 (10.53%) Linux
12 8 (10.53%) Problem Management
12 8 (10.53%) Stakeholder Management
12 8 (10.53%) Service Design
12 8 (10.53%) Service Delivery Management
13 7 (9.21%) Contract Management
13 7 (9.21%) Escalation Management
13 7 (9.21%) Collaborative Working
13 7 (9.21%) Critical Success Factor
13 7 (9.21%) Exchange Server 2013
13 7 (9.21%) Financial Modelling
13 7 (9.21%) Stakeholder Engagement
13 7 (9.21%) Cadence

SLA
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (9.21%) Exchange Server 2013
2 6 (7.89%) Skype for Business
3 2 (2.63%) MS Exchange
4 1 (1.32%) Exchange Server 2010
Applications
1 10 (13.16%) Microsoft Excel
2 8 (10.53%) Microsoft Office
3 7 (9.21%) Microsoft PowerPoint
4 2 (2.63%) Microsoft Project
4 2 (2.63%) MS Visio
Cloud Services
1 5 (6.58%) Microsoft Azure
2 3 (3.95%) Office 365
Communications & Networking
1 13 (17.11%) Firewall
2 7 (9.21%) SMS
3 6 (7.89%) NAS
3 6 (7.89%) TCP/IP
4 5 (6.58%) Ethernet
4 5 (6.58%) Skype
5 4 (5.26%) LAN
5 4 (5.26%) MPLS
5 4 (5.26%) WAN
6 3 (3.95%) Internet
6 3 (3.95%) SAN
7 2 (2.63%) BGP
7 2 (2.63%) Cisco ASA
7 2 (2.63%) Cisco Nexus
7 2 (2.63%) DNS
7 2 (2.63%) OSPF
7 2 (2.63%) Spanning Tree
7 2 (2.63%) VLAN
8 1 (1.32%) Network Security
8 1 (1.32%) VoIP
Database & Business Intelligence
1 1 (1.32%) MongoDB
1 1 (1.32%) MySQL
1 1 (1.32%) NoSQL
1 1 (1.32%) SQL Server
1 1 (1.32%) SQL Server 2008
1 1 (1.32%) SQL Server 2012
Development Applications
1 1 (1.32%) Jenkins
1 1 (1.32%) Maven
General
1 7 (9.21%) Finance
2 3 (3.95%) Electronics
2 3 (3.95%) Telecoms
Job Titles
1 16 (21.05%) Analyst
2 15 (19.74%) Service Manager
3 10 (13.16%) Support Engineer
4 9 (11.84%) Network Engineer
5 8 (10.53%) 2nd Line Engineer
5 8 (10.53%) Delivery Manager
5 8 (10.53%) IT Manager
5 8 (10.53%) Services Delivery Manager
5 8 (10.53%) Support Analyst
6 6 (7.89%) 2nd Line Network Engineer
6 6 (7.89%) Desktop Support
7 5 (6.58%) IT Engineer
7 5 (6.58%) Service Improvement Manager
7 5 (6.58%) Technical Analyst
7 5 (6.58%) Technical Support
7 5 (6.58%) Technical Support Analyst
8 4 (5.26%) 1st Line Support
8 4 (5.26%) 1st Line Support Analyst
8 4 (5.26%) 1st Line Technical Support
8 4 (5.26%) 3rd Line Engineer
Libraries, Frameworks & Software Standards
1 7 (9.21%) Flash
2 1 (1.32%) AngularJS
2 1 (1.32%) EclipseLink
2 1 (1.32%) JPA
2 1 (1.32%) Middleware
2 1 (1.32%) Spring
2 1 (1.32%) Velocity
Miscellaneous
1 15 (19.74%) Data Centre
2 4 (5.26%) Driving Licence
3 3 (3.95%) iPad
4 2 (2.63%) Computer Science
4 2 (2.63%) Fintech
4 2 (2.63%) Management Information System
5 1 (1.32%) Greenfield Project
Operating Systems
1 27 (35.53%) Windows
2 18 (23.68%) Windows Server
3 8 (10.53%) Linux
4 6 (7.89%) Windows Server 2008
4 6 (7.89%) Windows Server 2012
5 2 (2.63%) Windows 7
6 1 (1.32%) Windows 10
6 1 (1.32%) Windows 8
6 1 (1.32%) Windows XP
Processes & Methodologies
1 36 (47.37%) ITIL
2 21 (27.63%) Service Delivery
3 12 (15.79%) ITSM
4 10 (13.16%) Business Development
4 10 (13.16%) Mentoring
5 9 (11.84%) Service Management
5 9 (11.84%) Statistics
6 8 (10.53%) Problem Management
6 8 (10.53%) Service Delivery Management
6 8 (10.53%) Service Design
6 8 (10.53%) Stakeholder Management
7 7 (9.21%) Collaborative Working
7 7 (9.21%) Contract Management
7 7 (9.21%) Critical Success Factor
7 7 (9.21%) Escalation Management
7 7 (9.21%) Financial Modelling
7 7 (9.21%) Performance Management
7 7 (9.21%) Stakeholder Engagement
8 6 (7.89%) Incident Management
8 6 (7.89%) People Management
Programming Languages
1 6 (7.89%) PowerShell
2 2 (2.63%) SQL
3 1 (1.32%) Java
Qualifications
1 7 (9.21%) CCNA
1 7 (9.21%) Cisco Certification
1 7 (9.21%) ISEB
2 6 (7.89%) ITIL Certification
3 4 (5.26%) CCNP
4 3 (3.95%) HNC
5 2 (2.63%) CCENT
5 2 (2.63%) CISSP
5 2 (2.63%) Computer Science Degree
5 2 (2.63%) Degree
5 2 (2.63%) SC Cleared
5 2 (2.63%) Security Cleared
6 1 (1.32%) DBS Check
6 1 (1.32%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (2.63%) Cyber Essentials
2 1 (1.32%) ISO 9001
2 1 (1.32%) ISO/IEC 20000
2 1 (1.32%) ISO/IEC 27001
System Software
1 27 (35.53%) Active Directory
2 4 (5.26%) Hyper-V
3 3 (3.95%) VMware Infrastructure
4 1 (1.32%) Virtual Servers
Systems Management
1 1 (1.32%) Norton AntiVirus
1 1 (1.32%) SCOM
1 1 (1.32%) Symantec Endpoint Protection
Vendors
1 22 (28.95%) Cisco
2 19 (25.00%) Microsoft
3 13 (17.11%) VMware
4 7 (9.21%) Cadence
5 5 (6.58%) CheckPoint
5 5 (6.58%) F5
5 5 (6.58%) Fortinet
6 4 (5.26%) Juniper
7 3 (3.95%) Ciena
7 3 (3.95%) Remedy
7 3 (3.95%) Virgin Media
8 2 (2.63%) Bomgar
8 2 (2.63%) Freshdesk
8 2 (2.63%) Snow
8 2 (2.63%) WorldPay
9 1 (1.32%) Altiris
9 1 (1.32%) arcserve
9 1 (1.32%) Citrix
9 1 (1.32%) HP
9 1 (1.32%) Symantec