Period
to 18 December 2018

The median annual salary for a Support Technician was £28,000 in advertised job vacancies in Cambridge during the 6 months to 18 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Technician
Cambridgeshire > Cambridge
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 130 182 143
Rank change year-on-year +52 -39 +20
Permanent jobs requiring a Support Technician 12 4 6
As % of all permanent IT jobs advertised in Cambridge 0.60% 0.12% 0.26%
As % of the Job Titles category 0.61% 0.13% 0.27%
Number of salaries quoted 11 3 6
Cambridge median annual salary £28,000 £32,000 £25,250
Median salary % change year-on-year -12.50% +26.73% +14.77%
10th Percentile £26,250 £32,000 £20,750
90th Percentile £37,500 £32,000 £30,875
Cambridgeshire median annual salary £28,000 £20,000 £23,250
% change year-on-year +40.00% -13.98% +4.49%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridge. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridge
Permanent vacancies in Cambridge with a recognized job title 1,952 3,140 2,244
% of permanent IT jobs with a recognized job title 96.83% 97.39% 97.57%
Number of salaries quoted 1,491 2,374 1,873
Cambridge median annual salary £50,000 £50,000 £45,000
Median salary % change year-on-year - +11.11% +2.27%
10th Percentile £30,125 £29,000 £26,250
90th Percentile £75,000 £71,250 £67,250
Cambridgeshire median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% +5.88%

Support Technician
Job Vacancy Trend in Cambridge

Job postings that featured Support Technician in the job title as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Support Technician in Cambridge

Support Technician
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician in Cambridge.

Salary trend for Support Technician in Cambridge

Support Technician Skill Set
Top 30 Co-occurring IT Skills in Cambridge

For the 6 months to 18 December 2018, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region featuring Support Technician in the job title.

1 10 (83.33%) Windows
2 9 (75.00%) Active Directory
3 8 (66.67%) MS Exchange
3 8 (66.67%) SQL Server
4 7 (58.33%) SQL
4 7 (58.33%) Office 365
5 6 (50.00%) Life Science
5 6 (50.00%) Windows 10
5 6 (50.00%) IT Strategy
6 2 (16.67%) Firewall
6 2 (16.67%) Wireless
6 2 (16.67%) HP
6 2 (16.67%) Dell
6 2 (16.67%) Citrix
6 2 (16.67%) Mac OS X
6 2 (16.67%) Apple
6 2 (16.67%) Terminal Services
6 2 (16.67%) Configuration Management
6 2 (16.67%) Java
6 2 (16.67%) IIS
6 2 (16.67%) LAN
6 2 (16.67%) WAN
6 2 (16.67%) DHCP
6 2 (16.67%) DNS
6 2 (16.67%) Linux
6 2 (16.67%) Python
6 2 (16.67%) FortiGate
6 2 (16.67%) Opscode Chef
6 2 (16.67%) Server Monitoring
6 2 (16.67%) Meru Networks

Support Technician Skill Set
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (66.67%) MS Exchange
2 2 (16.67%) IIS
2 2 (16.67%) Office Communications Server
2 2 (16.67%) Skype for Business
3 1 (8.33%) SharePoint
Cloud Services
1 7 (58.33%) Office 365
Communications & Networking
1 2 (16.67%) DHCP
1 2 (16.67%) DNS
1 2 (16.67%) Firewall
1 2 (16.67%) LAN
1 2 (16.67%) WAN
1 2 (16.67%) Wireless
2 1 (8.33%) SSL
Database & Business Intelligence
1 8 (66.67%) SQL Server
Libraries, Frameworks & Software Standards
1 1 (8.33%) CSS
1 1 (8.33%) HTML
1 1 (8.33%) JSON
1 1 (8.33%) LDAP
1 1 (8.33%) XML
Miscellaneous
1 6 (50.00%) Life Science
2 1 (8.33%) Apple TV
2 1 (8.33%) Driving Licence
2 1 (8.33%) PKI
Operating Systems
1 10 (83.33%) Windows
2 6 (50.00%) Windows 10
3 2 (16.67%) Apple iOS
3 2 (16.67%) Linux
3 2 (16.67%) Mac OS X
3 2 (16.67%) Windows Server
Processes & Methodologies
1 6 (50.00%) IT Strategy
2 2 (16.67%) Configuration Management
2 2 (16.67%) Server Monitoring
3 1 (8.33%) Problem-Solving
3 1 (8.33%) Server Management
3 1 (8.33%) Ticket Management
Programming Languages
1 7 (58.33%) SQL
2 2 (16.67%) Java
2 2 (16.67%) Python
3 1 (8.33%) JavaScript
System Software
1 9 (75.00%) Active Directory
2 2 (16.67%) Hyper-V
2 2 (16.67%) Terminal Services
Systems Management
1 2 (16.67%) Ansible
1 2 (16.67%) FortiGate
1 2 (16.67%) Opscode Chef
1 2 (16.67%) Puppet
2 1 (8.33%) Single Sign-On
Vendors
1 2 (16.67%) Apple
1 2 (16.67%) Citrix
1 2 (16.67%) Dell
1 2 (16.67%) HP
1 2 (16.67%) Meru Networks
1 2 (16.67%) Microsoft