Period
to 20 May 2018

The following table provides summary statistics for permanent job vacancies advertised in Cambridge with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 20 May 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
Cambridgeshire > Cambridge
6 months to
20 May 2018
Same period 2017 Same period 2016
Rank 145 134 95
Rank change year-on-year -11 -39 +14
Permanent jobs citing Service Delivery 39 28 71
As % of all permanent IT jobs advertised in Cambridge 1.26% 1.10% 2.58%
As % of the Processes & Methodologies category 1.33% 1.21% 2.83%
Number of salaries quoted 42 31 45
Cambridge median annual salary £42,000 £50,000 £46,000
Median salary % change year-on-year -16.00% +8.70% +53.33%
10th Percentile £19,000 £26,250 £35,000
90th Percentile £58,318 £75,000 £67,000
Cambridgeshire median annual salary £38,337 £35,614 £42,000
% change year-on-year +7.65% -15.21% -2.61%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridge with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridge
Permanent vacancies with a requirement for process or methodology skills 2,924 2,321 2,510
As % of all permanent IT jobs advertised in Cambridge 94.44% 91.16% 91.34%
Number of salaries quoted 1,937 1,806 1,964
Cambridge median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +5.88%
10th Percentile £29,711 £27,500 £28,750
90th Percentile £67,500 £67,500 £65,000
Cambridgeshire median annual salary £46,500 £45,000 £43,000
% change year-on-year +3.33% +4.65% +1.18%

Service Delivery
Job Vacancy Trend in Cambridge

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Service Delivery in Cambridge

Service Delivery
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Cambridge.

Salary trend for Service Delivery in Cambridge

Service Delivery
Salary Histogram in Cambridge

The salary distribution of IT jobs citing Service Delivery in Cambridge over the 6 months to 20 May 2018.

Salary histogram for Service Delivery in Cambridge

For the 6 months to 20 May 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region with a requirement for Service Delivery.

1 16 (41.03%) ITIL
2 15 (38.46%) Windows
3 14 (35.90%) SLA
4 13 (33.33%) Problem-Solving
5 11 (28.21%) Continuous Improvement
6 9 (23.08%) Office 365
6 9 (23.08%) Problem Management
6 9 (23.08%) Perl
7 8 (20.51%) Active Directory
7 8 (20.51%) Data Centre
8 7 (17.95%) VMware
8 7 (17.95%) VMware Infrastructure
8 7 (17.95%) Hyper-V
8 7 (17.95%) SaaS
9 6 (15.38%) Veeam
9 6 (15.38%) Capacity Management
9 6 (15.38%) Enterprise Storage
9 6 (15.38%) EMC NetWorker
9 6 (15.38%) Release Management
9 6 (15.38%) Backup Exec
9 6 (15.38%) ITSM
9 6 (15.38%) EMC
9 6 (15.38%) Configuration Management
9 6 (15.38%) Microsoft
9 6 (15.38%) Unix
9 6 (15.38%) MS Exchange
9 6 (15.38%) Performance Optimisation
10 5 (12.82%) Analytical Skills
10 5 (12.82%) Systems Management Server (SMS)
10 5 (12.82%) Management Information System

Service Delivery
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.38%) MS Exchange
2 2 (5.13%) SharePoint
3 1 (2.56%) Exchange Server 2010
3 1 (2.56%) Exchange Server 2013
Applications
1 4 (10.26%) Microsoft Project
2 3 (7.69%) Acrobat
2 3 (7.69%) Microsoft Excel
2 3 (7.69%) Microsoft Office
2 3 (7.69%) Microsoft PowerPoint
2 3 (7.69%) MS Visio
Business Applications
1 3 (7.69%) Remedy ITSM
Cloud Services
1 9 (23.08%) Office 365
2 7 (17.95%) SaaS
3 2 (5.13%) IaaS
3 2 (5.13%) PaaS
Communications & Networking
1 4 (10.26%) Firewall
2 3 (7.69%) Internet
2 3 (7.69%) Junos
2 3 (7.69%) Network Security
2 3 (7.69%) Remote Desktop
2 3 (7.69%) TCP/IP
2 3 (7.69%) VPN
2 3 (7.69%) WebEx
3 1 (2.56%) DNS
3 1 (2.56%) FTP
3 1 (2.56%) SMS
Database & Business Intelligence
1 1 (2.56%) Geospatial Data
1 1 (2.56%) GIS
1 1 (2.56%) SQL Server
1 1 (2.56%) SQL Server 2008
Development Applications
1 1 (2.56%) JIRA
General
1 5 (12.82%) Retail
2 1 (2.56%) Finance
Job Titles
1 6 (15.38%) Delivery Manager
2 5 (12.82%) 2nd Line Support
2 5 (12.82%) Infrastructure Engineer
2 5 (12.82%) Senior Infrastructure Engineer
2 5 (12.82%) Service Manager
2 5 (12.82%) Services Delivery Manager
3 3 (7.69%) ICT Manager
3 3 (7.69%) ICT Support
3 3 (7.69%) Network Engineer
3 3 (7.69%) Network Security Engineer
3 3 (7.69%) Security Engineer
3 3 (7.69%) Support Manager
4 2 (5.13%) 1st/2nd Line Support
4 2 (5.13%) Agile Scrum Master
4 2 (5.13%) IT Support
4 2 (5.13%) Project Manager
4 2 (5.13%) Scrum Master
5 1 (2.56%) Analyst
5 1 (2.56%) Architect
5 1 (2.56%) Support Analyst
Libraries, Frameworks & Software Standards
1 3 (7.69%) CSS
2 2 (5.13%) .NET
2 2 (5.13%) ASP.NET
Miscellaneous
1 8 (20.51%) Data Centre
2 6 (15.38%) Enterprise Storage
3 5 (12.82%) Analytical Skills
3 5 (12.82%) Management Information System
4 4 (10.26%) Computer Science
4 4 (10.26%) Driving Licence
5 3 (7.69%) iPad
Operating Systems
1 15 (38.46%) Windows
2 6 (15.38%) Unix
3 4 (10.26%) Windows 7
3 4 (10.26%) Windows Server
4 3 (7.69%) Linux
4 3 (7.69%) Mac OS
4 3 (7.69%) Windows 10
4 3 (7.69%) Windows 2000
4 3 (7.69%) Windows XP
5 2 (5.13%) Android
5 2 (5.13%) Windows Server 2008
5 2 (5.13%) Windows Server 2012
Processes & Methodologies
1 16 (41.03%) ITIL
2 13 (33.33%) Problem-Solving
3 11 (28.21%) Continuous Improvement
4 9 (23.08%) Problem Management
5 6 (15.38%) Capacity Management
5 6 (15.38%) Configuration Management
5 6 (15.38%) ITSM
5 6 (15.38%) Performance Optimisation
5 6 (15.38%) Release Management
6 4 (10.26%) B2B
6 4 (10.26%) Change Management
6 4 (10.26%) Information Management
6 4 (10.26%) Service Design
6 4 (10.26%) Service Management
6 4 (10.26%) Stakeholder Management
7 3 (7.69%) Agile Software Development
7 3 (7.69%) ITIL V3
7 3 (7.69%) Performance Metrics
7 3 (7.69%) Statistics
7 3 (7.69%) Vendor Relationship Management
Programming Languages
1 9 (23.08%) Perl
2 3 (7.69%) Python
3 2 (5.13%) C#
4 1 (2.56%) PowerShell
Qualifications
1 5 (12.82%) Degree
2 4 (10.26%) Computer Science Degree
3 3 (7.69%) JNCIE
3 3 (7.69%) MCP
3 3 (7.69%) MCSE
3 3 (7.69%) Microsoft Certification
4 2 (5.13%) Numerate Degree
4 2 (5.13%) SC Cleared
4 2 (5.13%) Security Cleared
5 1 (2.56%) CCNA
5 1 (2.56%) Cisco Certification
5 1 (2.56%) DV Cleared
Quality Assurance & Compliance
1 14 (35.90%) SLA
2 2 (5.13%) ISO/IEC 27001
3 1 (2.56%) ISO/IEC 20000
System Software
1 8 (20.51%) Active Directory
2 7 (17.95%) Hyper-V
2 7 (17.95%) VMware Infrastructure
3 2 (5.13%) BitLocker
Systems Management
1 6 (15.38%) Backup Exec
1 6 (15.38%) EMC NetWorker
2 5 (12.82%) Systems Management Server (SMS)
3 3 (7.69%) Microsoft Intune
3 3 (7.69%) ServiceCenter
Vendors
1 7 (17.95%) VMware
2 6 (15.38%) EMC
2 6 (15.38%) Microsoft
2 6 (15.38%) Veeam
3 3 (7.69%) Adobe
3 3 (7.69%) Bomgar
3 3 (7.69%) HP
3 3 (7.69%) MobileIron
3 3 (7.69%) Peregrine
3 3 (7.69%) Remedy
3 3 (7.69%) ServiceNow
4 2 (5.13%) Cisco
4 2 (5.13%) Citrix
4 2 (5.13%) Ivanti
4 2 (5.13%) Juniper
5 1 (2.56%) Capita
5 1 (2.56%) ESRI
5 1 (2.56%) SAP