Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Cambridge with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
Cambridgeshire > Cambridge
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 160 106 117
Rank change year-on-year -54 +11 -8
Permanent jobs citing Service Delivery 23 41 42
As % of all permanent IT jobs advertised in Cambridge 0.73% 1.81% 1.48%
As % of the Processes & Methodologies category 0.79% 2.02% 1.67%
Number of salaries quoted 22 43 30
Cambridge median annual salary £21,250 £40,000 £44,000
Median salary % change year-on-year -46.88% -9.09% -15.38%
10th Percentile £18,500 £29,600 £23,500
90th Percentile £55,395 £60,500 £59,625
Cambridgeshire median annual salary £26,500 £40,000 £50,000
% change year-on-year -33.75% -20.00% +42.86%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridge with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridge
Permanent vacancies with a requirement for process or methodology skills 2916 2027 2516
As % of all permanent IT jobs advertised in Cambridge 93.07% 89.33% 88.40%
Number of salaries quoted 2216 1667 2168
Cambridge median annual salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% - +8.43%
10th Percentile £29,000 £26,250 £29,750
90th Percentile £72,500 £67,500 £62,875
Cambridgeshire median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +5.88%

Service Delivery
Job Vacancy Trend in Cambridge

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Service Delivery in Cambridge

Service Delivery
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Cambridge.

Salary trend for Service Delivery in Cambridge

Service Delivery
Salary Histogram in Cambridge

The salary distribution of IT jobs citing Service Delivery in Cambridge over the 6 months to 21 November 2017.

Salary histogram for Service Delivery in Cambridge

For the 6 months to 21 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridge region with a requirement for Service Delivery.

1 11 (47.83%) Windows
2 9 (39.13%) Active Directory
2 9 (39.13%) Windows Server
3 8 (34.78%) Microsoft
4 6 (26.09%) VMware
4 6 (26.09%) Hyper-V
5 5 (21.74%) Project Management
6 4 (17.39%) Microsoft Office
6 4 (17.39%) ITIL
6 4 (17.39%) VMware Infrastructure
6 4 (17.39%) Driving Licence
6 4 (17.39%) Office 365
7 3 (13.04%) Continuous Improvement
7 3 (13.04%) IT Strategy
7 3 (13.04%) SLA
7 3 (13.04%) Management Information System
8 2 (8.70%) B2B
8 2 (8.70%) B2C
8 2 (8.70%) SharePoint
8 2 (8.70%) ERP
8 2 (8.70%) Information Management
8 2 (8.70%) Strategic Planning
8 2 (8.70%) Telecoms
8 2 (8.70%) Information Security
8 2 (8.70%) IT Governance
8 2 (8.70%) ISO/IEC 27001
8 2 (8.70%) Degree
8 2 (8.70%) Windows 7
8 2 (8.70%) Windows 10
8 2 (8.70%) Root Cause Analysis

Service Delivery
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) SharePoint
2 1 (4.35%) MS Exchange
Applications
1 4 (17.39%) Microsoft Office
Cloud Services
1 4 (17.39%) Office 365
2 1 (4.35%) Amazon AWS
2 1 (4.35%) Google Cloud Platform
2 1 (4.35%) IaaS
2 1 (4.35%) Microsoft Azure
2 1 (4.35%) PaaS
2 1 (4.35%) Serverless
Communications & Networking
1 1 (4.35%) DHCP
1 1 (4.35%) DNS
1 1 (4.35%) Firewall
1 1 (4.35%) Internet
1 1 (4.35%) LAN
1 1 (4.35%) Network Security
1 1 (4.35%) Unified Communications
1 1 (4.35%) WAN
1 1 (4.35%) Wi-Fi
Development Applications
1 1 (4.35%) Git (software)
1 1 (4.35%) Visual Studio
1 1 (4.35%) Visual Studio Team System
General
1 2 (8.70%) Telecoms
2 1 (4.35%) Advertising
2 1 (4.35%) Finance
2 1 (4.35%) Law
2 1 (4.35%) Legal
2 1 (4.35%) Retail
Job Titles
1 8 (34.78%) Support Engineer
2 4 (17.39%) 1st Line Support
2 4 (17.39%) Infrastructure Engineer
2 4 (17.39%) Senior Infrastructure Engineer
3 3 (13.04%) 1st Line Engineer
3 3 (13.04%) 1st Line Support Engineer
3 3 (13.04%) IT Support
4 2 (8.70%) 2nd Line Engineer
4 2 (8.70%) 2nd Line Support
4 2 (8.70%) 2nd Line Support Engineer
4 2 (8.70%) Head of IT
4 2 (8.70%) IT Engineer
4 2 (8.70%) IT Support Engineer
4 2 (8.70%) ITIL Manager
5 1 (4.35%) Architect
5 1 (4.35%) Communications Manager
5 1 (4.35%) Coordinator
5 1 (4.35%) Junior
5 1 (4.35%) Project Manager
5 1 (4.35%) Solutions Architect
Miscellaneous
1 4 (17.39%) Driving Licence
2 3 (13.04%) Management Information System
3 2 (8.70%) Analytical Skills
4 1 (4.35%) Computer Science
4 1 (4.35%) Contactless
Operating Systems
1 11 (47.83%) Windows
2 9 (39.13%) Windows Server
3 2 (8.70%) Windows 10
3 2 (8.70%) Windows 7
4 1 (4.35%) Android
Processes & Methodologies
1 5 (21.74%) Project Management
2 4 (17.39%) ITIL
3 3 (13.04%) Continuous Improvement
3 3 (13.04%) IT Strategy
4 2 (8.70%) B2B
4 2 (8.70%) B2C
4 2 (8.70%) ERP
4 2 (8.70%) Information Management
4 2 (8.70%) Information Security
4 2 (8.70%) IT Governance
4 2 (8.70%) People Management
4 2 (8.70%) Root Cause Analysis
4 2 (8.70%) Strategic Planning
5 1 (4.35%) Business Development
5 1 (4.35%) Incident Management
5 1 (4.35%) ITSM
5 1 (4.35%) Migration
5 1 (4.35%) Performance Management
5 1 (4.35%) Problem Management
5 1 (4.35%) Stakeholder Management
Programming Languages
1 1 (4.35%) SQL
Qualifications
1 2 (8.70%) Degree
2 1 (4.35%) CCNP
2 1 (4.35%) Cisco Certification
2 1 (4.35%) Computer Science Degree
2 1 (4.35%) ITIL Certification
Quality Assurance & Compliance
1 3 (13.04%) SLA
2 2 (8.70%) ISO/IEC 27001
System Software
1 9 (39.13%) Active Directory
2 6 (26.09%) Hyper-V
3 4 (17.39%) VMware Infrastructure
Vendors
1 8 (34.78%) Microsoft
2 6 (26.09%) VMware
3 1 (4.35%) Apple
3 1 (4.35%) Cisco
3 1 (4.35%) Google
3 1 (4.35%) Huawei
3 1 (4.35%) SAP