Period
to 20 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Cambridge with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 20 February 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
Cambridgeshire > Cambridge
6 months to
20 Feb 2018
Same period 2017 Same period 2016
Rank 145 101 111
Rank change year-on-year -44 +10 -15
Permanent jobs citing Service Delivery 37 45 57
As % of all permanent IT jobs advertised in Cambridge 1.12% 2.00% 1.93%
As % of the Processes & Methodologies category 1.19% 2.21% 2.16%
Number of salaries quoted 51 51 48
Cambridge median annual salary £32,500 £42,500 £48,750
Median salary % change year-on-year -23.53% -12.82% +12.20%
10th Percentile £18,500 £30,000 £26,775
90th Percentile £47,700 £62,500 £68,250
Cambridgeshire median annual salary £31,000 £42,500 £47,500
% change year-on-year -27.06% -10.53% +26.67%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridge with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridge
Permanent vacancies with a requirement for process or methodology skills 3,105 2,036 2,645
As % of all permanent IT jobs advertised in Cambridge 93.81% 90.41% 89.45%
Number of salaries quoted 2,260 1,685 2,150
Cambridge median annual salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% - +5.88%
10th Percentile £30,000 £26,250 £29,750
90th Percentile £71,250 £67,500 £65,000
Cambridgeshire median annual salary £50,000 £45,000 £43,000
% change year-on-year +11.11% +4.65% +1.18%

Service Delivery
Job Vacancy Trend in Cambridge

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Service Delivery in Cambridge

Service Delivery
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Cambridge.

Salary trend for Service Delivery in Cambridge

Service Delivery
Salary Histogram in Cambridge

The salary distribution of IT jobs citing Service Delivery in Cambridge over the 6 months to 20 February 2018.

Salary histogram for Service Delivery in Cambridge

For the 6 months to 20 February 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region with a requirement for Service Delivery.

1 16 (43.24%) Windows
2 13 (35.14%) Active Directory
2 13 (35.14%) Microsoft
2 13 (35.14%) VMware
2 13 (35.14%) Hyper-V
2 13 (35.14%) Windows Server
3 11 (29.73%) VMware Infrastructure
4 9 (24.32%) Office 365
5 8 (21.62%) ITIL
6 7 (18.92%) SLA
7 6 (16.22%) Project Management
7 6 (16.22%) Driving Licence
8 5 (13.51%) Analytical Skills
8 5 (13.51%) Management Information System
9 4 (10.81%) Degree
9 4 (10.81%) SharePoint
9 4 (10.81%) MS Exchange
9 4 (10.81%) Computer Science Degree
9 4 (10.81%) Computer Science
9 4 (10.81%) SaaS
10 3 (8.11%) PaaS
10 3 (8.11%) Continuous Improvement
10 3 (8.11%) Process Improvement
10 3 (8.11%) IaaS
10 3 (8.11%) ITSM
10 3 (8.11%) IT Strategy
10 3 (8.11%) ERP
10 3 (8.11%) B2B
10 3 (8.11%) B2C
10 3 (8.11%) Microsoft Office

Service Delivery
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.81%) MS Exchange
1 4 (10.81%) SharePoint
2 1 (2.70%) Exchange Server 2010
2 1 (2.70%) Exchange Server 2013
Applications
1 3 (8.11%) Microsoft Office
Cloud Services
1 9 (24.32%) Office 365
2 4 (10.81%) SaaS
3 3 (8.11%) IaaS
3 3 (8.11%) PaaS
4 1 (2.70%) Amazon AWS
4 1 (2.70%) Google Cloud Platform
4 1 (2.70%) Microsoft Azure
4 1 (2.70%) Serverless
Communications & Networking
1 1 (2.70%) DNS
1 1 (2.70%) Firewall
1 1 (2.70%) FTP
Database & Business Intelligence
1 1 (2.70%) Geospatial Data
1 1 (2.70%) GIS
1 1 (2.70%) SQL Server
1 1 (2.70%) SQL Server 2008
Development Applications
1 1 (2.70%) Git (software)
1 1 (2.70%) Visual Studio
1 1 (2.70%) Visual Studio Team System
General
1 2 (5.41%) Finance
1 2 (5.41%) Retail
2 1 (2.70%) Telecoms
Job Titles
1 9 (24.32%) Infrastructure Engineer
1 9 (24.32%) Senior Infrastructure Engineer
1 9 (24.32%) Support Engineer
2 7 (18.92%) 2nd Line Support
3 4 (10.81%) 1st Line Support
3 4 (10.81%) IT Support
4 3 (8.11%) 1st Line Engineer
4 3 (8.11%) 1st Line Support Engineer
4 3 (8.11%) Delivery Manager
4 3 (8.11%) Head of IT
4 3 (8.11%) Project Manager
4 3 (8.11%) Service Manager
5 2 (5.41%) 1st/2nd Line Support
5 2 (5.41%) 2nd Line Engineer
5 2 (5.41%) 2nd Line Support Engineer
5 2 (5.41%) Agile Scrum Master
5 2 (5.41%) IT Engineer
5 2 (5.41%) IT Support Engineer
5 2 (5.41%) Scrum Master
5 2 (5.41%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 2 (5.41%) .NET
1 2 (5.41%) ASP.NET
Miscellaneous
1 6 (16.22%) Driving Licence
2 5 (13.51%) Analytical Skills
2 5 (13.51%) Management Information System
3 4 (10.81%) Computer Science
4 2 (5.41%) Data Centre
5 1 (2.70%) Contactless
Operating Systems
1 16 (43.24%) Windows
2 13 (35.14%) Windows Server
3 2 (5.41%) Android
3 2 (5.41%) Windows 7
3 2 (5.41%) Windows Server 2008
3 2 (5.41%) Windows Server 2012
4 1 (2.70%) Windows 10
Processes & Methodologies
1 8 (21.62%) ITIL
2 6 (16.22%) Project Management
3 3 (8.11%) B2B
3 3 (8.11%) B2C
3 3 (8.11%) Continuous Improvement
3 3 (8.11%) ERP
3 3 (8.11%) Information Management
3 3 (8.11%) Information Security
3 3 (8.11%) IT Governance
3 3 (8.11%) IT Strategy
3 3 (8.11%) ITSM
3 3 (8.11%) Process Improvement
3 3 (8.11%) Service Management
3 3 (8.11%) Strategic Planning
4 2 (5.41%) Agile Software Development
4 2 (5.41%) Coaching
4 2 (5.41%) Collaborative Working
4 2 (5.41%) ITIL V3
4 2 (5.41%) Performance Metrics
4 2 (5.41%) Project Governance
Programming Languages
1 2 (5.41%) C#
2 1 (2.70%) PowerShell
2 1 (2.70%) SQL
Qualifications
1 4 (10.81%) Computer Science Degree
1 4 (10.81%) Degree
2 2 (5.41%) Numerate Degree
3 1 (2.70%) CCNA
3 1 (2.70%) Cisco Certification
3 1 (2.70%) DV Cleared
3 1 (2.70%) ITIL Certification
3 1 (2.70%) SC Cleared
3 1 (2.70%) Security Cleared
Quality Assurance & Compliance
1 7 (18.92%) SLA
2 3 (8.11%) ISO/IEC 27001
System Software
1 13 (35.14%) Active Directory
1 13 (35.14%) Hyper-V
2 11 (29.73%) VMware Infrastructure
3 2 (5.41%) BitLocker
Systems Management
1 2 (5.41%) Systems Management Server (SMS)
Vendors
1 13 (35.14%) Microsoft
1 13 (35.14%) VMware
2 2 (5.41%) Cisco
2 2 (5.41%) Citrix
2 2 (5.41%) Ivanti
2 2 (5.41%) Juniper
2 2 (5.41%) SAP
3 1 (2.70%) ESRI
3 1 (2.70%) Google