Period
to 17 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Cambridge with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 17 November 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
Cambridgeshire > Cambridge
6 months to
17 Nov 2018
Same period 2017 Same period 2016
Rank 112 156 108
Rank change year-on-year +44 -48 +11
Permanent jobs citing Service Delivery 29 26 42
As % of all permanent IT jobs advertised in Cambridge 1.40% 0.85% 1.84%
As % of the Processes & Methodologies category 1.50% 0.91% 2.02%
Number of salaries quoted 28 24 44
Cambridge median annual salary £55,000 £21,500 £40,000
Median salary % change year-on-year +155.81% -46.25% -8.05%
10th Percentile £25,750 £18,500 £29,650
90th Percentile £68,750 £53,685 £60,125
Cambridgeshire median annual salary £54,750 £26,500 £40,000
% change year-on-year +106.60% -33.75% -20.00%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridge with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridge
Permanent vacancies with a requirement for process or methodology skills 1,930 2,864 2,076
As % of all permanent IT jobs advertised in Cambridge 93.37% 94.18% 90.73%
Number of salaries quoted 1,510 2,185 1,706
Cambridge median annual salary £50,000 £50,000 £45,000
Median salary % change year-on-year - +11.11% -
10th Percentile £30,000 £29,000 £26,250
90th Percentile £72,500 £72,500 £67,500
Cambridgeshire median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% +1.12%

Service Delivery
Job Vacancy Trend in Cambridge

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Service Delivery in Cambridge

Service Delivery
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Cambridge.

Salary trend for Service Delivery in Cambridge

Service Delivery
Salary Histogram in Cambridge

The salary distribution of IT jobs citing Service Delivery in Cambridge over the 6 months to 17 November 2018.

Salary histogram for Service Delivery in Cambridge

For the 6 months to 17 November 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region with a requirement for Service Delivery.

1 15 (51.72%) Finance
2 14 (48.28%) Windows
3 13 (44.83%) Supplier Management
4 12 (41.38%) Software Engineering
4 12 (41.38%) SQL
4 12 (41.38%) VPN
5 11 (37.93%) Firewall
5 11 (37.93%) Microsoft
5 11 (37.93%) Active Directory
5 11 (37.93%) IT Strategy
6 10 (34.48%) Infrastructure Engineering
6 10 (34.48%) Salesforce.com
6 10 (34.48%) Project Management
6 10 (34.48%) Back Office
6 10 (34.48%) Telecoms
6 10 (34.48%) WAN
6 10 (34.48%) TCP/IP
6 10 (34.48%) LAN
6 10 (34.48%) CRM
6 10 (34.48%) E-Commerce
6 10 (34.48%) ERP
6 10 (34.48%) SQL Server
6 10 (34.48%) Veeam
6 10 (34.48%) VMware
6 10 (34.48%) High Availability
6 10 (34.48%) Windows Server
7 8 (27.59%) ITIL
8 7 (24.14%) Retail
9 5 (17.24%) Degree
9 5 (17.24%) Stakeholder Management

Service Delivery
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.45%) MS Exchange
Applications
1 2 (6.90%) Microsoft Excel
1 2 (6.90%) Microsoft Project
1 2 (6.90%) MS Visio
2 1 (3.45%) Acrobat
2 1 (3.45%) Microsoft Office
2 1 (3.45%) Microsoft PowerPoint
Business Applications
1 3 (10.34%) SAP SD
2 1 (3.45%) Remedy ITSM
Cloud Services
1 2 (6.90%) Office 365
Communications & Networking
1 12 (41.38%) VPN
2 11 (37.93%) Firewall
3 10 (34.48%) LAN
3 10 (34.48%) TCP/IP
3 10 (34.48%) WAN
4 5 (17.24%) BGP
5 3 (10.34%) Intranet
6 1 (3.45%) Internet
6 1 (3.45%) MPLS
6 1 (3.45%) OpenFlow
6 1 (3.45%) Quagga
6 1 (3.45%) Remote Desktop
6 1 (3.45%) Software-Defined Networking
6 1 (3.45%) VoIP
6 1 (3.45%) WebEx
Database & Business Intelligence
1 10 (34.48%) SQL Server
Development Applications
1 1 (3.45%) Hudson
1 1 (3.45%) JIRA
General
1 15 (51.72%) Finance
2 10 (34.48%) Back Office
2 10 (34.48%) Telecoms
3 7 (24.14%) Retail
Job Titles
1 11 (37.93%) IT Manager
2 8 (27.59%) IT Technical Manager
2 8 (27.59%) Technical Manager
3 5 (17.24%) Consultant
3 5 (17.24%) Service Manager
4 4 (13.79%) Delivery Manager
4 4 (13.79%) Services Delivery Manager
5 3 (10.34%) Administrator
5 3 (10.34%) IT Administrator
5 3 (10.34%) SAP Consultant
5 3 (10.34%) SAP SD Consultant
6 2 (6.90%) Analyst
6 2 (6.90%) IAM Consultant
6 2 (6.90%) Senior Manager
6 2 (6.90%) Support Analyst
6 2 (6.90%) Support Consultant
7 1 (3.45%) 1st Line Support
7 1 (3.45%) Junior
7 1 (3.45%) Network Engineer
7 1 (3.45%) Project Manager
Libraries, Frameworks & Software Standards
1 2 (6.90%) .NET
1 2 (6.90%) J2EE
2 1 (3.45%) CSS
Miscellaneous
1 3 (10.34%) Management Information System
1 3 (10.34%) Self-Motivation
2 2 (6.90%) Computer Science
3 1 (3.45%) Driving Licence
3 1 (3.45%) iPad
3 1 (3.45%) Linux Command Line
Operating Systems
1 14 (48.28%) Windows
2 10 (34.48%) Windows Server
3 2 (6.90%) Linux
3 2 (6.90%) Mac OS
4 1 (3.45%) Windows 10
4 1 (3.45%) Windows 2000
4 1 (3.45%) Windows 7
4 1 (3.45%) Windows XP
Processes & Methodologies
1 13 (44.83%) Supplier Management
2 12 (41.38%) Software Engineering
3 11 (37.93%) IT Strategy
4 10 (34.48%) CRM
4 10 (34.48%) E-Commerce
4 10 (34.48%) ERP
4 10 (34.48%) High Availability
4 10 (34.48%) Infrastructure Engineering
4 10 (34.48%) Project Management
5 8 (27.59%) ITIL
6 5 (17.24%) Service Delivery Management
6 5 (17.24%) Stakeholder Management
7 4 (13.79%) Asset Management
7 4 (13.79%) Problem-Solving
8 3 (10.34%) B2B
8 3 (10.34%) Change Management
8 3 (10.34%) Continuous Improvement
8 3 (10.34%) Contract Management
8 3 (10.34%) Root Cause Analysis
8 3 (10.34%) Service Design
Programming Languages
1 12 (41.38%) SQL
2 3 (10.34%) Java
3 2 (6.90%) C#
3 2 (6.90%) VB.NET
4 1 (3.45%) C
4 1 (3.45%) C++
4 1 (3.45%) Python
Qualifications
1 5 (17.24%) Degree
2 3 (10.34%) ITIL Certification
3 1 (3.45%) JNCIA
3 1 (3.45%) MCP
3 1 (3.45%) MCSE
3 1 (3.45%) Microsoft Certification
3 1 (3.45%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 3 (10.34%) SLA
System Software
1 11 (37.93%) Active Directory
Systems Management
1 1 (3.45%) Microsoft Intune
1 1 (3.45%) ServiceCenter
1 1 (3.45%) Systems Management Server (SMS)
Vendors
1 11 (37.93%) Microsoft
2 10 (34.48%) Salesforce.com
2 10 (34.48%) Veeam
2 10 (34.48%) VMware
3 4 (13.79%) SAP
3 4 (13.79%) SonicWALL
4 1 (3.45%) Adobe
4 1 (3.45%) Bomgar
4 1 (3.45%) HP
4 1 (3.45%) Juniper
4 1 (3.45%) MobileIron
4 1 (3.45%) Peregrine
4 1 (3.45%) Remedy
4 1 (3.45%) ServiceNow