Period
to 15 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Cambridge with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 15 August 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
Cambridgeshire > Cambridge
6 months to
15 Aug 2018
Same period 2017 Same period 2016
Rank 126 152 107
Rank change year-on-year +26 -45 +15
Permanent jobs citing Service Delivery 32 17 50
As % of all permanent IT jobs advertised in Cambridge 1.23% 0.63% 2.02%
As % of the Processes & Methodologies category 1.30% 0.68% 2.23%
Number of salaries quoted 21 19 19
Cambridge median annual salary £52,500 £42,500 £42,000
Median salary % change year-on-year +23.53% +1.19% +40.00%
10th Percentile £25,750 £26,250 £29,900
90th Percentile £68,750 £65,000 £55,150
Cambridgeshire median annual salary £42,000 £32,500 £40,000
% change year-on-year +29.23% -18.75% -13.04%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cambridge with a requirement for process or methodology skills.

All Process and Methodology Skills
Cambridge
Permanent vacancies with a requirement for process or methodology skills 2,460 2,492 2,240
As % of all permanent IT jobs advertised in Cambridge 94.62% 91.65% 90.69%
Number of salaries quoted 1,669 1,897 1,821
Cambridge median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +2.27%
10th Percentile £27,500 £28,550 £26,750
90th Percentile £70,000 £71,250 £66,250
Cambridgeshire median annual salary £45,500 £45,000 £45,000
% change year-on-year +1.11% - +1.12%

Service Delivery
Job Vacancy Trend in Cambridge

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Cambridge.

Job vacancy trend for Service Delivery in Cambridge

Service Delivery
Salary Trend in Cambridge

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Cambridge.

Salary trend for Service Delivery in Cambridge

Service Delivery
Salary Histogram in Cambridge

The salary distribution of IT jobs citing Service Delivery in Cambridge over the 6 months to 15 August 2018.

Salary histogram for Service Delivery in Cambridge

For the 6 months to 15 August 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cambridge region with a requirement for Service Delivery.

1 14 (43.75%) ITIL
2 12 (37.50%) SLA
3 11 (34.38%) Windows
3 11 (34.38%) Problem Management
3 11 (34.38%) Continuous Improvement
4 10 (31.25%) Problem-Solving
5 9 (28.13%) Perl
6 8 (25.00%) Retail
7 6 (18.75%) ITSM
7 6 (18.75%) Backup Exec
7 6 (18.75%) Microsoft Project
7 6 (18.75%) Unix
7 6 (18.75%) EMC
7 6 (18.75%) Configuration Management
7 6 (18.75%) Data Centre
7 6 (18.75%) Performance Optimisation
7 6 (18.75%) Capacity Management
7 6 (18.75%) Office 365
7 6 (18.75%) Veeam
7 6 (18.75%) Enterprise Storage
7 6 (18.75%) EMC NetWorker
7 6 (18.75%) Release Management
8 5 (15.63%) Mac OS
9 4 (12.50%) Remedy ITSM
9 4 (12.50%) ServiceCenter
9 4 (12.50%) iPad
9 4 (12.50%) Windows 7
9 4 (12.50%) Microsoft Intune
9 4 (12.50%) MobileIron
9 4 (12.50%) ServiceNow

Service Delivery
Co-occurring IT Skills in Cambridge by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (12.50%) MS Exchange
Applications
1 6 (18.75%) Microsoft Project
2 4 (12.50%) Acrobat
2 4 (12.50%) Microsoft Excel
2 4 (12.50%) Microsoft Office
2 4 (12.50%) Microsoft PowerPoint
2 4 (12.50%) MS Visio
Business Applications
1 4 (12.50%) Remedy ITSM
2 3 (9.38%) SAP SD
Cloud Services
1 6 (18.75%) Office 365
2 3 (9.38%) SaaS
Communications & Networking
1 4 (12.50%) Internet
1 4 (12.50%) Remote Desktop
1 4 (12.50%) VPN
1 4 (12.50%) WebEx
2 3 (9.38%) Firewall
2 3 (9.38%) Intranet
2 3 (9.38%) Junos
2 3 (9.38%) Network Security
2 3 (9.38%) TCP/IP
3 1 (3.13%) SMS
3 1 (3.13%) VoIP
Development Applications
1 2 (6.25%) JIRA
General
1 8 (25.00%) Retail
2 3 (9.38%) Finance
Job Titles
1 4 (12.50%) Service Manager
2 3 (9.38%) Administrator
2 3 (9.38%) Consultant
2 3 (9.38%) Delivery Manager
2 3 (9.38%) ICT Manager
2 3 (9.38%) ICT Support
2 3 (9.38%) IT Administrator
2 3 (9.38%) Network Engineer
2 3 (9.38%) Network Security Engineer
2 3 (9.38%) SAP Consultant
2 3 (9.38%) SAP SD Consultant
2 3 (9.38%) Security Engineer
2 3 (9.38%) Services Delivery Manager
2 3 (9.38%) Support Manager
3 2 (6.25%) Applications Manager
3 2 (6.25%) Senior Manager
4 1 (3.13%) Architect
4 1 (3.13%) Help Desk Support
4 1 (3.13%) ITIL Service Manager
4 1 (3.13%) Junior
Libraries, Frameworks & Software Standards
1 4 (12.50%) CSS
Miscellaneous
1 6 (18.75%) Data Centre
1 6 (18.75%) Enterprise Storage
2 4 (12.50%) iPad
2 4 (12.50%) Management Information System
3 2 (6.25%) Driving Licence
4 1 (3.13%) Analytical Skills
Operating Systems
1 11 (34.38%) Windows
2 6 (18.75%) Unix
3 5 (15.63%) Mac OS
4 4 (12.50%) Linux
4 4 (12.50%) Windows 10
4 4 (12.50%) Windows 2000
4 4 (12.50%) Windows 7
4 4 (12.50%) Windows XP
Processes & Methodologies
1 14 (43.75%) ITIL
2 11 (34.38%) Continuous Improvement
2 11 (34.38%) Problem Management
3 10 (31.25%) Problem-Solving
4 6 (18.75%) Capacity Management
4 6 (18.75%) Configuration Management
4 6 (18.75%) ITSM
4 6 (18.75%) Performance Optimisation
4 6 (18.75%) Release Management
5 4 (12.50%) Asset Management
5 4 (12.50%) Change Management
5 4 (12.50%) Information Management
5 4 (12.50%) Service Design
5 4 (12.50%) Statistics
5 4 (12.50%) Vendor Relationship Management
6 3 (9.38%) B2B
6 3 (9.38%) Contract Management
6 3 (9.38%) Service Delivery Management
6 3 (9.38%) Stakeholder Management
6 3 (9.38%) Supplier Management
Programming Languages
1 9 (28.13%) Perl
2 3 (9.38%) Python
Qualifications
1 4 (12.50%) MCP
1 4 (12.50%) MCSE
1 4 (12.50%) Microsoft Certification
2 3 (9.38%) JNCIE
3 2 (6.25%) Degree
4 1 (3.13%) ITIL Certification
4 1 (3.13%) SC Cleared
4 1 (3.13%) Security Cleared
Quality Assurance & Compliance
1 12 (37.50%) SLA
2 1 (3.13%) ISO/IEC 20000
2 1 (3.13%) ISO/IEC 27001
System Software
1 4 (12.50%) Active Directory
2 1 (3.13%) Hyper-V
2 1 (3.13%) VMware Infrastructure
Systems Management
1 6 (18.75%) Backup Exec
1 6 (18.75%) EMC NetWorker
2 4 (12.50%) Microsoft Intune
2 4 (12.50%) ServiceCenter
2 4 (12.50%) Systems Management Server (SMS)
Vendors
1 6 (18.75%) EMC
1 6 (18.75%) Veeam
2 4 (12.50%) Adobe
2 4 (12.50%) Bomgar
2 4 (12.50%) HP
2 4 (12.50%) MobileIron
2 4 (12.50%) Peregrine
2 4 (12.50%) Remedy
2 4 (12.50%) ServiceNow
3 3 (9.38%) SAP
4 1 (3.13%) Capita
4 1 (3.13%) VMware