Period
to 20 August 2017

The median annual salary for a Help Desk Support was £19,000 in advertised job vacancies in Cambridgeshire during the 6 months to 20 August 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support
East of England > Cambridgeshire
6 months to
20 Aug 2017
Same period 2016 Same period 2015
Rank 188 177 180
Rank change year-on-year -11 +3 +18
Permanent jobs requiring a Help Desk Support 13 6 17
As % of all permanent IT jobs advertised in Cambridgeshire 0.35% 0.16% 0.40%
As % of the Job Titles category 0.36% 0.16% 0.41%
Number of salaries quoted 9 4 16
Cambridgeshire median annual salary £19,000 £20,500 £22,875
Median salary % change year-on-year -7.32% -10.38% +2.81%
10th Percentile £16,050 £18,200 £19,563
90th Percentile £32,500 £21,750 £26,375
East of England median annual salary £23,000 £23,000 £23,000

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Cambridgeshire
Permanent job vacancies with a job title containing a recognized job role 3628 3676 4119
As % of all permanent IT job vacancies advertised in Cambridgeshire 97.21% 97.15% 97.19%
Number of salaries quoted 2784 3052 3454
Cambridgeshire median annual salary £45,000 £44,000 £43,500
Median salary % change year-on-year +2.27% +1.15% +8.75%
10th Percentile £26,250 £26,250 £27,000
90th Percentile £67,500 £65,000 £61,250
East of England median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +2.41%

Help Desk Support
Job Vacancy Trend in Cambridgeshire

Job postings that featured Help Desk Support in the job title as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Help Desk Support in Cambridgeshire

Help Desk Support
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in Cambridgeshire.

Salary trend for Help Desk Support in Cambridgeshire

Help Desk Support
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing Help Desk Support in Cambridgeshire over the 6 months to 20 August 2017.

Salary histogram for Help Desk Support in Cambridgeshire

Help Desk Support
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Cambridgeshire region over the 6 months to 20 August 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Huntingdon - 6 £30,000 -
Wisbech - 4 £19,000 -
Cambridge -27 2 - -
Peterborough +1 1 - - 1
Help Desk Support
East of England

Help Desk Support Skill Set
Top 30 Co-occurring IT Skills in Cambridgeshire

For the 6 months to 20 August 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region featuring Help Desk Support in the job title.

1 9 (69.23%) Windows
1 9 (69.23%) Active Directory
2 7 (53.85%) Microsoft
2 7 (53.85%) MS Exchange
2 7 (53.85%) Windows Server 2012
2 7 (53.85%) Windows Server
3 4 (30.77%) Network Monitoring
3 4 (30.77%) Exchange Server 2003
3 4 (30.77%) WatchGuard
3 4 (30.77%) Veeam
3 4 (30.77%) Windows 7
3 4 (30.77%) Microsoft Office
3 4 (30.77%) Firewall
3 4 (30.77%) VMware
4 3 (23.08%) Systems Management Server (SMS)
4 3 (23.08%) Windows XP
4 3 (23.08%) DHCP
4 3 (23.08%) VPN
4 3 (23.08%) DNS
4 3 (23.08%) Virtual Machines
4 3 (23.08%) Windows Server 2008
4 3 (23.08%) Hyper-V
4 3 (23.08%) Exchange Server 2010
5 1 (7.69%) Service Delivery
5 1 (7.69%) Blackberry
5 1 (7.69%) Apple
5 1 (7.69%) ITIL
5 1 (7.69%) Microsoft Excel
5 1 (7.69%) Android
5 1 (7.69%) Continuous Improvement

Help Desk Support Skill Set
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (53.85%) MS Exchange
2 4 (30.77%) Exchange Server 2003
3 3 (23.08%) Exchange Server 2010
Applications
1 4 (30.77%) Microsoft Office
2 1 (7.69%) Microsoft Excel
Cloud Services
1 1 (7.69%) Office 365
Communications & Networking
1 4 (30.77%) Firewall
2 3 (23.08%) DHCP
2 3 (23.08%) DNS
2 3 (23.08%) VPN
Miscellaneous
1 1 (7.69%) Blackberry
Operating Systems
1 9 (69.23%) Windows
2 7 (53.85%) Windows Server
2 7 (53.85%) Windows Server 2012
3 4 (30.77%) Windows 7
4 3 (23.08%) Windows Server 2008
4 3 (23.08%) Windows XP
5 1 (7.69%) Android
5 1 (7.69%) Windows 10
Processes & Methodologies
1 4 (30.77%) Network Monitoring
2 1 (7.69%) Continuous Improvement
2 1 (7.69%) ITIL
2 1 (7.69%) People Management
2 1 (7.69%) Service Delivery
System Software
1 9 (69.23%) Active Directory
2 3 (23.08%) Hyper-V
2 3 (23.08%) Virtual Machines
Systems Management
1 3 (23.08%) Systems Management Server (SMS)
Vendors
1 7 (53.85%) Microsoft
2 4 (30.77%) Veeam
2 4 (30.77%) VMware
2 4 (30.77%) WatchGuard
3 1 (7.69%) Apple