Period
to 20 November 2017

The median annual salary for a Service Analyst was £22,500 in advertised job vacancies in Cambridgeshire during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
East of England > Cambridgeshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 200 144 143
Rank change year-on-year -56 -1 -23
Permanent jobs requiring a Service Analyst 19 36 47
As % of all permanent IT jobs advertised in Cambridgeshire 0.45% 1.05% 1.14%
As % of the Job Titles category 0.47% 1.08% 1.18%
Number of salaries quoted 14 55 41
Cambridgeshire median annual salary £22,500 £30,500 £22,500
Median salary % change year-on-year -26.23% +35.56% -11.76%
10th Percentile £18,888 £18,500 £20,000
90th Percentile £48,900 £42,500 £33,750
East of England median annual salary £22,500 £30,000 £23,500
% change year-on-year -25.00% +27.66% -9.62%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cambridgeshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cambridgeshire
Permanent vacancies in Cambridgeshire with a recognized job title 4084 3340 3972
% of permanent IT jobs with a recognized job title 97.01% 97.18% 96.10%
Number of salaries quoted 3140 2776 3429
Cambridgeshire median annual salary £47,500 £45,000 £43,000
Median salary % change year-on-year +5.56% +4.65% +7.50%
10th Percentile £27,500 £26,250 £27,000
90th Percentile £70,000 £65,000 £62,500
East of England median annual salary £45,000 £45,000 £43,500
% change year-on-year - +3.45% +2.35%

Service Analyst
Job Vacancy Trend in Cambridgeshire

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Service Analyst in Cambridgeshire

Service Analyst
Salary Trend in Cambridgeshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Cambridgeshire.

Salary trend for Service Analyst in Cambridgeshire

Service Analyst
Salary Histogram in Cambridgeshire

The salary distribution of IT jobs citing Service Analyst in Cambridgeshire over the 6 months to 20 November 2017.

Salary histogram for Service Analyst in Cambridgeshire

Service Analyst
Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Cambridgeshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Peterborough +2 13 £21,250 +11.84% 2
Cambridge -47 4 £23,750 -22.13% 4
Huntingdon +8 1 £18,000 -5.26%
Service Analyst
East of England

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Cambridgeshire

For the 6 months to 20 November 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cambridgeshire region featuring Service Analyst in the job title.

1 13 (68.42%) Windows
2 10 (52.63%) ITIL
2 10 (52.63%) Active Directory
3 8 (42.11%) Microsoft
4 6 (31.58%) Microsoft Office
5 5 (26.32%) Windows 7
6 4 (21.05%) Windows 10
6 4 (21.05%) Service Delivery
7 3 (15.79%) VMware
7 3 (15.79%) Retail
7 3 (15.79%) LAN
7 3 (15.79%) WAN
7 3 (15.79%) DNS
7 3 (15.79%) SLA
7 3 (15.79%) Service Management
7 3 (15.79%) Microsoft Certification
8 2 (10.53%) Apple
8 2 (10.53%) NetApp
8 2 (10.53%) Cisco
8 2 (10.53%) DHCP
8 2 (10.53%) MCSE
8 2 (10.53%) CRM
8 2 (10.53%) SharePoint
8 2 (10.53%) SQL
8 2 (10.53%) MCP
8 2 (10.53%) Firewall
8 2 (10.53%) SC Cleared
8 2 (10.53%) Security Cleared
8 2 (10.53%) Problem Management
8 2 (10.53%) Mathematics

Service Analyst Skill Set
Co-occurring IT Skills in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.53%) SharePoint
Applications
1 6 (31.58%) Microsoft Office
2 1 (5.26%) Microsoft Excel
Business Applications
1 2 (10.53%) Dynamics CRM
2 1 (5.26%) Remedy ITSM
Cloud Services
1 2 (10.53%) Office 365
2 1 (5.26%) Microsoft Azure
Communications & Networking
1 3 (15.79%) DNS
1 3 (15.79%) LAN
1 3 (15.79%) WAN
2 2 (10.53%) DHCP
2 2 (10.53%) Firewall
2 2 (10.53%) Skype
3 1 (5.26%) Internet
Database & Business Intelligence
1 1 (5.26%) BusinessObjects
General
1 3 (15.79%) Retail
2 1 (5.26%) Banking
2 1 (5.26%) Finance
Libraries, Frameworks & Software Standards
1 1 (5.26%) .NET
1 1 (5.26%) EDI
Miscellaneous
1 1 (5.26%) Analytical Skills
1 1 (5.26%) Blackberry
1 1 (5.26%) CMDB
1 1 (5.26%) Driving Licence
Operating Systems
1 13 (68.42%) Windows
2 5 (26.32%) Windows 7
3 4 (21.05%) Windows 10
4 2 (10.53%) Apple iOS
4 2 (10.53%) Windows 8
4 2 (10.53%) Windows Server 2012
5 1 (5.26%) Linux
5 1 (5.26%) Unix
5 1 (5.26%) Windows Server
Processes & Methodologies
1 10 (52.63%) ITIL
2 4 (21.05%) Service Delivery
3 3 (15.79%) Service Management
4 2 (10.53%) CRM
4 2 (10.53%) Incident Management
4 2 (10.53%) Mathematics
4 2 (10.53%) Problem Management
5 1 (5.26%) Analytics
5 1 (5.26%) Asset Management
5 1 (5.26%) Data Integration
5 1 (5.26%) Data Management
5 1 (5.26%) Email Filtering
5 1 (5.26%) Identity Management
5 1 (5.26%) Information Security
5 1 (5.26%) ITIL V3
5 1 (5.26%) ITSM
5 1 (5.26%) Kalman Filter
5 1 (5.26%) Penetration Testing
5 1 (5.26%) Software Licensing
5 1 (5.26%) Web Filtering
Programming Languages
1 2 (10.53%) SQL
Qualifications
1 3 (15.79%) Microsoft Certification
2 2 (10.53%) MCITP
2 2 (10.53%) MCP
2 2 (10.53%) MCSE
2 2 (10.53%) SC Cleared
2 2 (10.53%) Security Cleared
3 1 (5.26%) Degree
3 1 (5.26%) MCSA
Quality Assurance & Compliance
1 3 (15.79%) SLA
2 1 (5.26%) ISO/IEC 20000
System Software
1 10 (52.63%) Active Directory
Vendors
1 8 (42.11%) Microsoft
2 3 (15.79%) VMware
3 2 (10.53%) Apple
3 2 (10.53%) Cisco
3 2 (10.53%) NetApp
4 1 (5.26%) BMC
4 1 (5.26%) Red Hat
4 1 (5.26%) Remedy
4 1 (5.26%) SAP