The median annual salary for a Service Analyst was £30,000 in advertised job vacancies in the East of England during the 3 months to 25 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Service Analyst
England / East of England
Rank 168 200 173
Rank change year-on-year +32 -27  
Permanent jobs requiring a Service Analyst 82 75 93
As % of all permanent IT jobs advertised in the East of England 1.34% 1.02% 1.25%
As % of the Job Titles category 1.40% 1.06% 1.29%
Number of salaries quoted 68 68 67
Median salary £30,000 £30,000 £25,500
Median salary % change year-on-year - +17.64%  
90% offered a salary of more than £19,500 £21,000 £18,000
10% offered a salary of more than £45,750 £85,000 £48,500
UK excluding London median salary £24,000 £25,000 £23,000
% change year-on-year -4.00% +8.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 5858 7074 7236
As % of all permanent IT job vacancies advertised in the East of England 96.05% 96.23% 97.36%
Number of salaries quoted 4679 5707 5819
Median salary £45,000 £43,500 £42,500
Median salary % change year-on-year +3.44% +2.35%  
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £65,000 £62,500 £63,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Analyst
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in the East of England

Service Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in the East of England.

Salary trend for Service Analyst in the East of England

Service Analyst
Salary Histogram in the East of England

The salary distribution of IT jobs citing Service Analyst in the East of England over the 3 months to 25 March 2017.

Salary histogram for Service Analyst in the East of England

Service Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the East of England region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +28 23 £25,900 +17.72% 2
Essex +17 22 £32,500 -48.00%
Hertfordshire +11 18 £29,250 -2.50% 3
Suffolk +26 9 £21,000 -12.50% 1
Bedfordshire +23 8 £30,000 +8.10% 3
Norfolk -10 2 £33,000 -40.00%
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 25 March 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Service Analyst in the job title.

1 61 (38.36%) Windows
2 58 (36.48%) ITIL
3 50 (31.45%) Microsoft
3 50 (31.45%) Finance
4 45 (28.30%) Windows 7
5 41 (25.79%) Active Directory
6 38 (23.90%) MS Office
7 32 (20.13%) MS Excel
8 28 (17.61%) Agile Software Development
9 27 (16.98%) SDLC
10 22 (13.84%) Windows Server
11 20 (12.58%) Business Analysis
12 19 (11.95%) Windows 8
12 19 (11.95%) Windows 10
13 18 (11.32%) SLA
14 17 (10.69%) Windows Server 2012
15 16 (10.06%) Service Delivery
16 15 (9.43%) Mentoring
17 14 (8.81%) MS Exchange
18 12 (7.55%) Citrix
18 12 (7.55%) Exchange Server 2010
19 11 (6.92%) Office 365
19 11 (6.92%) ITSM
19 11 (6.92%) Service Management
20 10 (6.29%) Microsoft Certification
20 10 (6.29%) User Stories
20 10 (6.29%) JIRA
20 10 (6.29%) Problem Management
20 10 (6.29%) SCCM
21 9 (5.66%) Confluence

Service Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (8.81%) MS Exchange
2 12 (7.55%) Exchange Server 2010
3 9 (5.66%) Confluence
4 2 (1.26%) Apache
4 2 (1.26%) GlassFish
4 2 (1.26%) JBoss
4 2 (1.26%) Tomcat
5 1 (0.63%) BizTalk Server
5 1 (0.63%) IIS
5 1 (0.63%) Oracle Workflow
5 1 (0.63%) SharePoint
Applications
1 38 (23.90%) MS Office
2 32 (20.13%) MS Excel
3 2 (1.26%) MS PowerPoint
Business Applications
1 1 (0.63%) Dynamics CRM
1 1 (0.63%) Oracle Payroll
Cloud Services
1 11 (6.92%) Office 365
2 1 (0.63%) Amazon AWS
2 1 (0.63%) Microsoft Azure
Communications & Networking
1 4 (2.52%) SAN
2 3 (1.89%) Firewall
3 2 (1.26%) Internet
3 2 (1.26%) LDAP
3 2 (1.26%) OpenLDAP
4 1 (0.63%) Cisco ASA
4 1 (0.63%) Cisco Nexus
4 1 (0.63%) DHCP
4 1 (0.63%) DNS
4 1 (0.63%) TCP/IP
4 1 (0.63%) Unified Communications
Database & Business Intelligence
1 5 (3.14%) SQL Server
2 2 (1.26%) SQL Server Reporting Services
3 1 (0.63%) Data Warehouse
3 1 (0.63%) MS Access
3 1 (0.63%) Oracle BI EE
3 1 (0.63%) Oracle Discoverer
3 1 (0.63%) SQL Server Integration Services
Development Applications
1 10 (6.29%) JIRA
General
1 50 (31.45%) Finance
2 9 (5.66%) Retail
3 8 (5.03%) Marketing
4 7 (4.40%) Law
5 5 (3.14%) Banking
5 5 (3.14%) Telecoms
6 2 (1.26%) Back Office
7 1 (0.63%) Billing
7 1 (0.63%) Games
7 1 (0.63%) Pharmaceutical
7 1 (0.63%) Publishing
Libraries, Frameworks & Software Standards
1 9 (5.66%) .NET
2 3 (1.89%) HTML
3 2 (1.26%) Middleware
3 2 (1.26%) SOAP
3 2 (1.26%) XML
Miscellaneous
1 7 (4.40%) Fintech
2 5 (3.14%) iPad
2 5 (3.14%) Management Information System
2 5 (3.14%) Video Conferencing
3 4 (2.52%) Blackberry
3 4 (2.52%) iPhone
3 4 (2.52%) Mobile App
4 3 (1.89%) Analytical Skills
5 2 (1.26%) DataPower
5 2 (1.26%) Wiki
6 1 (0.63%) APACS
6 1 (0.63%) Clustering
6 1 (0.63%) Enterprise Software
6 1 (0.63%) Fat Client
6 1 (0.63%) Life Science
6 1 (0.63%) Smartphone
6 1 (0.63%) Thin Client
Operating Systems
1 61 (38.36%) Windows
2 45 (28.30%) Windows 7
3 22 (13.84%) Windows Server
4 19 (11.95%) Windows 10
4 19 (11.95%) Windows 8
5 17 (10.69%) Windows Server 2012
6 6 (3.77%) Linux
7 4 (2.52%) Android
7 4 (2.52%) Apple iOS
7 4 (2.52%) Windows Server 2003
7 4 (2.52%) Windows Server 2008
8 3 (1.89%) Windows Phone
8 3 (1.89%) Windows XP
9 2 (1.26%) Red Hat Enterprise Linux
10 1 (0.63%) Mac OS X
Processes & Methodologies
1 58 (36.48%) ITIL
2 28 (17.61%) Agile Software Development
3 27 (16.98%) SDLC
4 20 (12.58%) Business Analysis
5 16 (10.06%) Service Delivery
6 15 (9.43%) Mentoring
7 11 (6.92%) ITSM
7 11 (6.92%) Service Management
8 10 (6.29%) Problem Management
8 10 (6.29%) User Stories
9 9 (5.66%) Coaching
9 9 (5.66%) Scrum
10 8 (5.03%) BDD
10 8 (5.03%) Kanban
10 8 (5.03%) Waterfall
10 8 (5.03%) Wealth Management
11 7 (4.40%) Incident Management
11 7 (4.40%) Project Management
11 7 (4.40%) Software Delivery
11 7 (4.40%) Stakeholder Management
Programming Languages
1 7 (4.40%) SQL
2 2 (1.26%) C#
2 2 (1.26%) Java
2 2 (1.26%) PowerShell
2 2 (1.26%) Python
3 1 (0.63%) JavaScript
3 1 (0.63%) PL/SQL
Qualifications
1 10 (6.29%) Microsoft Certification
2 9 (5.66%) ITIL Certification
3 6 (3.77%) Degree
4 5 (3.14%) Security Cleared
5 4 (2.52%) ISEB
6 3 (1.89%) MCSA
7 2 (1.26%) CCNA
7 2 (1.26%) Cisco Certification
8 1 (0.63%) IIBA
8 1 (0.63%) ISTQB
8 1 (0.63%) ITIL Foundation Certificate
8 1 (0.63%) MCSE
8 1 (0.63%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 18 (11.32%) SLA
2 7 (4.40%) QA
3 1 (0.63%) 21 CFR Part 11
3 1 (0.63%) GAMP
System Software
1 41 (25.79%) Active Directory
2 4 (2.52%) Hyper-V
2 4 (2.52%) Terminal Services
3 2 (1.26%) VMware Infrastructure
Systems Management
1 10 (6.29%) SCCM
2 2 (1.26%) Nagios
2 2 (1.26%) Opsview
3 1 (0.63%) SCDPM
3 1 (0.63%) SCOM
3 1 (0.63%) SCSM
3 1 (0.63%) SCVMM
Vendors
1 50 (31.45%) Microsoft
2 12 (7.55%) Citrix
3 8 (5.03%) VMware
4 4 (2.52%) Apple
4 4 (2.52%) HP
5 3 (1.89%) Guidewire
5 3 (1.89%) Oracle
6 2 (1.26%) Cisco
6 2 (1.26%) F5
6 2 (1.26%) IBM
6 2 (1.26%) Splunk
7 1 (0.63%) Dell
7 1 (0.63%) Juniper
7 1 (0.63%) LANDesk
7 1 (0.63%) Meraki
7 1 (0.63%) ServiceNow
Cambridge, Cambridgeshire
Tec Partners
Salary: £20000.00 - £26000.00 per annum
Posted: 2 days ago
Sandy, Bedfordshire
Harvey Nash plc
Salary: £35000 - £45000 per annum
Posted: Yesterday
Peterborough, Cambridgeshire
comparethemarket.com
Salary: Up to £30,000 per annum
Posted: 2 days ago
Hitchin, Hertfordshire
Gardiff Epos
Salary: From £20,000 to £25,000 per annum
Posted: 5 days ago
Welwyn Garden City, Hertfordshire
Secura Hosting Ltd
Salary: From £18,000 to £24,000 per annum + pension, private health etc.
Posted: 8 days ago
Bedfordshire
Hays Specialist Recruitment Ltd
Salary: £35000.00 - £45000.00 per annum
Posted: 16 days ago
Ipswich, Suffolk
Sanderson
Salary: £27000 - £33800 per annum + Benefits
Posted: 8 days ago