The median annual salary for a Service Analyst was £27,500 in advertised job vacancies in the East of England during the 3 months to 29 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
England > East of England
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 225 162 187
Rank change year-on-year -63 +25  
Permanent jobs requiring a Service Analyst 41 92 109
As % of all permanent IT jobs advertised in the East of England 0.67% 1.35% 1.33%
As % of the Job Titles category 0.68% 1.41% 1.37%
Number of salaries quoted 38 86 107
East of England median annual salary £27,500 £22,250 £25,500
Median salary % change year-on-year +23.59% -12.74%  
10th Percentile £17,000 £17,500 £18,250
90th Percentile £36,800 £65,000 £63,750
England median annual salary £27,500 £27,000 £28,000
% change year-on-year +1.85% -3.57%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 5998 6530 7973
As % of all permanent IT job vacancies advertised in the East of England 97.31% 96.17% 97.42%
Number of salaries quoted 22583 25372 33305
East of England median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88%  
10th Percentile £25,000 £25,000 £23,500
90th Percentile £65,000 £65,000 £65,000
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.55%  

Service Analyst
Job Vacancy Trend in the East of England

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Service Analyst in the East of England

Service Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in the East of England.

Salary trend for Service Analyst in the East of England

Service Analyst
Salary Histogram in the East of England

The salary distribution of IT jobs citing Service Analyst in the East of England over the 3 months to 29 June 2017.

Salary histogram for Service Analyst in the East of England

Service Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the East of England region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -16 21 £27,500 -4.34% 2
Essex -10 6 £17,000 -17.07% 1
Bedfordshire -2 5 £27,511 +17.06% 1
Cambridgeshire -10 5 £27,500 +39.24% 5
Suffolk +1 4 - - 4
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 29 June 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Service Analyst in the job title.

1 64 (53.78%) Windows
2 52 (43.70%) Microsoft
3 48 (40.34%) ITIL
4 42 (35.29%) Active Directory
4 42 (35.29%) Windows 7
5 31 (26.05%) Microsoft Office
6 23 (19.33%) Office 365
7 22 (18.49%) Windows Server
8 21 (17.65%) Windows 8
9 19 (15.97%) Finance
10 17 (14.29%) Windows 10
11 15 (12.61%) Windows Server 2012
11 15 (12.61%) Agile Software Development
11 15 (12.61%) Microsoft Certification
12 14 (11.76%) Citrix
12 14 (11.76%) MS Exchange
13 12 (10.08%) Exchange Server 2010
13 12 (10.08%) ITIL Certification
14 11 (9.24%) SLA
15 10 (8.40%) Retail
15 10 (8.40%) SDLC
16 8 (6.72%) Android
16 8 (6.72%) Apple iOS
17 7 (5.88%) SCCM
17 7 (5.88%) TCP/IP
17 7 (5.88%) Business Analysis
17 7 (5.88%) Law
18 6 (5.04%) Service Delivery
18 6 (5.04%) Data Protection
18 6 (5.04%) Mobile Device Management

Service Analyst Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (11.76%) MS Exchange
2 12 (10.08%) Exchange Server 2010
3 2 (1.68%) Confluence
4 1 (0.84%) BizTalk Server
4 1 (0.84%) IIS
4 1 (0.84%) Oracle Workflow
4 1 (0.84%) SharePoint
Applications
1 31 (26.05%) Microsoft Office
2 1 (0.84%) Microsoft Excel
2 1 (0.84%) Microsoft PowerPoint
2 1 (0.84%) MS Visio
Business Applications
1 1 (0.84%) BASE24
1 1 (0.84%) Dynamics CRM
1 1 (0.84%) Oracle Payroll
Cloud Services
1 23 (19.33%) Office 365
2 4 (3.36%) Microsoft Azure
3 3 (2.52%) Amazon AWS
Communications & Networking
1 7 (5.88%) TCP/IP
2 4 (3.36%) VPN
2 4 (3.36%) Wi-Fi
3 3 (2.52%) SAN
4 2 (1.68%) LAN
4 2 (1.68%) WAN
5 1 (0.84%) DHCP
5 1 (0.84%) DNS
5 1 (0.84%) Structured Cabling
5 1 (0.84%) Unified Communications
5 1 (0.84%) Wireless
Database & Business Intelligence
1 1 (0.84%) Data Warehouse
1 1 (0.84%) Oracle BI EE
1 1 (0.84%) Oracle Discoverer
1 1 (0.84%) SQL Server
1 1 (0.84%) SQL Server Reporting Services
Development Applications
1 3 (2.52%) JIRA
General
1 19 (15.97%) Finance
2 10 (8.40%) Retail
3 7 (5.88%) Law
4 4 (3.36%) Back Office
4 4 (3.36%) Mandarin Language
5 3 (2.52%) Banking
5 3 (2.52%) Telecoms
6 2 (1.68%) Pharmaceutical
7 1 (0.84%) Billing
7 1 (0.84%) Games
7 1 (0.84%) Legal
7 1 (0.84%) Marketing
7 1 (0.84%) Publishing
Libraries, Frameworks & Software Standards
1 2 (1.68%) .NET
Miscellaneous
1 5 (4.20%) Driving Licence
1 5 (4.20%) iPad
2 4 (3.36%) Blackberry
2 4 (3.36%) iPhone
2 4 (3.36%) Management Information System
2 4 (3.36%) Video Conferencing
3 3 (2.52%) Analytical Skills
3 3 (2.52%) Fintech
4 1 (0.84%) APACS
4 1 (0.84%) Data Centre
4 1 (0.84%) Enterprise Software
4 1 (0.84%) Fat Client
4 1 (0.84%) Life Science
4 1 (0.84%) Mainframe
4 1 (0.84%) Smartphone
4 1 (0.84%) Thin Client
Operating Systems
1 64 (53.78%) Windows
2 42 (35.29%) Windows 7
3 22 (18.49%) Windows Server
4 21 (17.65%) Windows 8
5 17 (14.29%) Windows 10
6 15 (12.61%) Windows Server 2012
7 8 (6.72%) Android
7 8 (6.72%) Apple iOS
8 4 (3.36%) Mac OS X
8 4 (3.36%) Windows XP
9 3 (2.52%) Windows Phone
9 3 (2.52%) Windows Server 2003
9 3 (2.52%) Windows Server 2008
10 1 (0.84%) Solaris
Processes & Methodologies
1 48 (40.34%) ITIL
2 15 (12.61%) Agile Software Development
3 10 (8.40%) SDLC
4 7 (5.88%) Business Analysis
5 6 (5.04%) Data Protection
5 6 (5.04%) Mobile Device Management
5 6 (5.04%) Service Delivery
6 5 (4.20%) Incident Management
6 5 (4.20%) Line Management
6 5 (4.20%) Mentoring
7 4 (3.36%) Content Management
7 4 (3.36%) Problem Management
7 4 (3.36%) Project Management
7 4 (3.36%) Service Management
7 4 (3.36%) Waterfall
8 3 (2.52%) Customer Requirements
8 3 (2.52%) ITIL V3
8 3 (2.52%) Manual Testing
8 3 (2.52%) Systems Analysis
8 3 (2.52%) Test Planning
Programming Languages
1 4 (3.36%) SQL
2 1 (0.84%) C#
2 1 (0.84%) PL/SQL
2 1 (0.84%) R
Qualifications
1 15 (12.61%) Microsoft Certification
2 12 (10.08%) ITIL Certification
3 5 (4.20%) Degree
4 4 (3.36%) NVQ Level 3
5 3 (2.52%) A+ Certification
5 3 (2.52%) MCSA
5 3 (2.52%) Network+ Certification
6 2 (1.68%) CCNA
6 2 (1.68%) Cisco Certification
7 1 (0.84%) IIBA
7 1 (0.84%) ISEB
7 1 (0.84%) ISTQB
7 1 (0.84%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 11 (9.24%) SLA
2 3 (2.52%) QA
3 1 (0.84%) 21 CFR Part 11
3 1 (0.84%) GAMP
3 1 (0.84%) PMO
System Software
1 42 (35.29%) Active Directory
2 3 (2.52%) Terminal Services
3 1 (0.84%) VMware Workstation
Systems Management
1 7 (5.88%) SCCM
Vendors
1 52 (43.70%) Microsoft
2 14 (11.76%) Citrix
3 5 (4.20%) VMware
4 3 (2.52%) Apple
4 3 (2.52%) Cisco
4 3 (2.52%) HP
5 2 (1.68%) Oracle
6 1 (0.84%) CheckPoint
6 1 (0.84%) Guidewire
6 1 (0.84%) Juniper
6 1 (0.84%) LANDesk
6 1 (0.84%) SAP
6 1 (0.84%) ServiceNow
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