2nd Line Support Jobs in Cardiff

Second Line Support
South Wales > Cardiff

The median Second Line Support salary in Cardiff is £30,000 per year according to job vacancies posted during the 6 months to 23 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 Apr 2024
Same period 2023 Same period 2022
Rank 63 67 87
Rank change year-on-year +4 +20 -11
Permanent jobs requiring a 2nd Line Support 1 1 2
As % of all permanent jobs advertised in Cardiff 0.15% 0.17% 0.24%
As % of the Job Titles category 0.16% 0.19% 0.24%
Number of salaries quoted 1 1 2
10th Percentile - - £27,425
25th Percentile - - £28,063
Median annual salary (50th Percentile) £30,000 £24,408 £29,750
Median % change year-on-year +22.91% -17.96% -8.46%
75th Percentile - - £32,063
90th Percentile - - £33,075
South Wales median annual salary £35,000 £34,000 £32,750
% change year-on-year +2.94% +3.82% +18.02%

All Permanent IT Job Vacancies
Cardiff

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cardiff with a recognized job title 613 526 822
% of permanent jobs with a recognized job title 93.45% 90.69% 96.82%
Number of salaries quoted 532 396 619
10th Percentile £27,157 £31,000 £34,000
25th Percentile £37,101 £40,000 £39,875
Median annual salary (50th Percentile) £50,000 £50,000 £52,500
Median % change year-on-year - -4.76% +16.67%
75th Percentile £66,250 £67,500 £65,000
90th Percentile £75,000 £77,500 £77,500
South Wales median annual salary £47,029 £45,476 £49,000
% change year-on-year +3.42% -7.19% +8.89%

2nd Line Support
Job Vacancy Trend in Cardiff

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Cardiff.

Job vacancy trend for 2nd Line Support in Cardiff

2nd Line Support
Salary Trend in Cardiff

3-month moving average salary quoted in jobs citing 2nd Line Support in Cardiff.

Salary trend for 2nd Line Support in Cardiff

2nd Line Support Skill Set
Top 11 Co-occurring Skills and Capabilities in Cardiff

For the 6 months to 23 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cardiff region featuring 2nd Line Support in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) VMware
1 1 (100.00%) VMware Infrastructure
1 1 (100.00%) Azure
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Microsoft Intune
1 1 (100.00%) Entra ID
1 1 (100.00%) Windows 10

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) Microsoft Exchange
Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
System Software
1 1 (100.00%) Active Directory
1 1 (100.00%) VMware Infrastructure
Systems Management
1 1 (100.00%) Microsoft Intune
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) VMware