Service Desk Support Jobs in Cardiff

Service Desk Support
South Wales > Cardiff

The median Service Desk Support salary in Cardiff is £28,750 per year according to job vacancies posted during the 6 months to 1 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 64 67 -
Rank change year-on-year +3 - -
Permanent jobs requiring a Service Desk Support 1 2 0
As % of all permanent jobs advertised in Cardiff 0.15% 0.35% -
As % of the Job Titles category 0.16% 0.38% -
Number of salaries quoted 1 2 0
10th Percentile - - -
25th Percentile £28,125 - -
Median annual salary (50th Percentile) £28,750 £30,000 -
Median % change year-on-year -4.17% - -
75th Percentile £29,375 - -
90th Percentile - - -
South Wales median annual salary £28,750 £30,000 -
% change year-on-year -4.17% - -

All Permanent IT Job Vacancies
Cardiff

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cardiff. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cardiff with a recognized job title 618 525 824
% of permanent jobs with a recognized job title 93.64% 90.99% 96.60%
Number of salaries quoted 538 400 614
10th Percentile £27,157 £30,738 £34,038
25th Percentile £36,750 £40,000 £39,813
Median annual salary (50th Percentile) £50,000 £50,205 £52,500
Median % change year-on-year -0.41% -4.37% +16.67%
75th Percentile £65,575 £67,070 £65,000
90th Percentile £76,625 £77,500 £77,500
South Wales median annual salary £45,000 £45,496 £50,000
% change year-on-year -1.09% -9.01% +11.11%

Service Desk Support
Job Vacancy Trend in Cardiff

Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised in Cardiff.

Job vacancy trend for Service Desk Support in Cardiff

Service Desk Support
Salary Trend in Cardiff

3-month moving average salary quoted in jobs citing Service Desk Support in Cardiff.

Salary trend for Service Desk Support in Cardiff

Service Desk Support Skill Set
Top 11 Co-occurring Skills and Capabilities in Cardiff

For the 6 months to 1 May 2024, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cardiff region featuring Service Desk Support in the job title.

1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) DHCP
1 1 (100.00%) VPN
1 1 (100.00%) DNS
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) ITSM
1 1 (100.00%) Smartphone
1 1 (100.00%) Coaching
1 1 (100.00%) Remote Desktop
1 1 (100.00%) Customer Service

Service Desk Support Skill Set
Co-occurring Skills and Capabilities in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) Microsoft Exchange
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) Remote Desktop
1 1 (100.00%) VPN
Miscellaneous
1 1 (100.00%) Smartphone
Processes & Methodologies
1 1 (100.00%) Coaching
1 1 (100.00%) Customer Service
1 1 (100.00%) ITSM
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft