Period
to 16 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Cardiff with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 16 October 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
South Wales > Cardiff
6 months to
16 Oct 2018
Same period 2017 Same period 2016
Rank 86 - 105
Rank change year-on-year - +105 +1
Permanent jobs citing ITSM 10 0 2
As % of all permanent IT jobs advertised in Cardiff 0.87% - 0.15%
As % of the Processes & Methodologies category 1.00% - 0.16%
Number of salaries quoted 8 0 1
Cardiff median annual salary £55,000 - £21,500
10th Percentile £25,650 - £19,750
90th Percentile £71,250 - £23,250
South Wales median annual salary £46,250 £38,750 £21,500
% change year-on-year +19.35% +80.23% -52.22%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cardiff with a requirement for process or methodology skills.

All Process and Methodology Skills
Cardiff
Permanent vacancies with a requirement for process or methodology skills 1,001 788 1,214
As % of all permanent IT jobs advertised in Cardiff 87.35% 93.25% 89.33%
Number of salaries quoted 830 697 1,075
Cardiff median annual salary £40,000 £40,000 £36,000
Median salary % change year-on-year - +11.11% -3.36%
10th Percentile £25,000 £25,135 £22,500
90th Percentile £65,000 £57,500 £53,750
South Wales median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% +1.66%

ITSM
Job Vacancy Trend in Cardiff

Job postings citing ITSM as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for ITSM in Cardiff

ITSM
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Cardiff.

Salary trend for ITSM in Cardiff

ITSM
Salary Histogram in Cardiff

The salary distribution of IT jobs citing ITSM in Cardiff over the 6 months to 16 October 2018.

Salary histogram for ITSM in Cardiff

For the 6 months to 16 October 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Cardiff region with a requirement for ITSM.

1 7 (70.00%) Service Management
2 4 (40.00%) Coaching
2 4 (40.00%) ITIL
2 4 (40.00%) IT Strategy
2 4 (40.00%) Digital Transformation Programme
3 3 (30.00%) SLA
3 3 (30.00%) Stakeholder Management
4 2 (20.00%) Microsoft PowerPoint
4 2 (20.00%) Incident Management
4 2 (20.00%) ISEB
4 2 (20.00%) Microsoft Excel
4 2 (20.00%) Contract Management
4 2 (20.00%) GDPR
4 2 (20.00%) Performance Management
4 2 (20.00%) Data Protection
4 2 (20.00%) ITIL V3
4 2 (20.00%) Service Delivery
4 2 (20.00%) Workflow
4 2 (20.00%) Finance
4 2 (20.00%) Welsh Language
4 2 (20.00%) Problem Management
5 1 (10.00%) Time Management

ITSM
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (20.00%) Microsoft Excel
1 2 (20.00%) Microsoft PowerPoint
General
1 2 (20.00%) Finance
1 2 (20.00%) Welsh Language
Job Titles
1 4 (40.00%) Consultant
1 4 (40.00%) Digital Transformation
1 4 (40.00%) Digital Transformation Consultant
1 4 (40.00%) Management Consultant
1 4 (40.00%) Transformation Consultant
2 2 (20.00%) Analyst
2 2 (20.00%) Delivery Manager
2 2 (20.00%) Incident Manager
2 2 (20.00%) Service Manager
2 2 (20.00%) Services Delivery Manager
3 1 (10.00%) IT Analyst
3 1 (10.00%) Major Incident Manager
3 1 (10.00%) Procurement Analyst
3 1 (10.00%) Service Analyst
Processes & Methodologies
1 7 (70.00%) Service Management
2 4 (40.00%) Coaching
2 4 (40.00%) Digital Transformation Programme
2 4 (40.00%) IT Strategy
2 4 (40.00%) ITIL
3 3 (30.00%) Stakeholder Management
4 2 (20.00%) Contract Management
4 2 (20.00%) Data Protection
4 2 (20.00%) Incident Management
4 2 (20.00%) ITIL V3
4 2 (20.00%) Performance Management
4 2 (20.00%) Problem Management
4 2 (20.00%) Service Delivery
4 2 (20.00%) Workflow
5 1 (10.00%) Time Management
Qualifications
1 2 (20.00%) ISEB
Quality Assurance & Compliance
1 3 (30.00%) SLA
2 2 (20.00%) GDPR