ITSM Jobs in Cardiff

IT Service Management (ITSM)
South Wales > Cardiff

The following table provides summary statistics for permanent job vacancies advertised in Cardiff with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 16 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
16 Apr 2024
Same period 2023 Same period 2022
Rank 60 58 73
Rank change year-on-year -2 +15 -4
Permanent jobs citing ITSM 5 8 14
As % of all permanent jobs advertised in Cardiff 0.76% 1.37% 1.68%
As % of the Processes & Methodologies category 0.95% 1.41% 1.77%
Number of salaries quoted 5 8 12
10th Percentile - - £26,075
25th Percentile £40,000 £57,500 £33,688
Median annual salary (50th Percentile) £55,000 £60,000 £52,500
Median % change year-on-year -8.33% +14.29% +40.00%
75th Percentile £57,500 £62,500 £64,688
90th Percentile £62,000 - £71,250
South Wales median annual salary £55,000 £60,000 £26,500
% change year-on-year -8.33% +126.42% -29.33%

All Process and Methodology Skills
Cardiff

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Cardiff with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 529 567 793
As % of all permanent jobs advertised in Cardiff 80.40% 97.42% 95.31%
Number of salaries quoted 473 394 606
10th Percentile £31,250 £30,500 £34,063
25th Percentile £39,250 £40,500 £39,813
Median annual salary (50th Percentile) £51,500 £50,000 £52,500
Median % change year-on-year +3.00% -4.76% +16.67%
75th Percentile £67,500 £67,070 £63,750
90th Percentile £77,500 £77,500 £76,250
South Wales median annual salary £47,500 £46,000 £48,757
% change year-on-year +3.26% -5.65% +8.35%

ITSM
Job Vacancy Trend in Cardiff

Job postings citing ITSM as a proportion of all IT jobs advertised in Cardiff.

Job vacancy trend for ITSM in Cardiff

ITSM
Salary Trend in Cardiff

3-month moving average salary quoted in jobs citing ITSM in Cardiff.

Salary trend for ITSM in Cardiff

ITSM
Salary Histogram in Cardiff

Salary distribution for jobs citing ITSM in Cardiff over the 6 months to 16 April 2024.

Salary histogram for ITSM in Cardiff

ITSM
Co-occurring Skills and Capabilities in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) IIS
1 1 (20.00%) Microsoft Exchange
1 1 (20.00%) SharePoint
Cloud Services
1 3 (60.00%) Azure
2 2 (40.00%) Microsoft 365
3 1 (20.00%) AWS
3 1 (20.00%) OneDrive
Communications & Networking
1 1 (20.00%) DHCP
1 1 (20.00%) DNS
1 1 (20.00%) Firewall
1 1 (20.00%) Network Security
General
1 2 (40.00%) Retail
1 2 (40.00%) Social Skills
Job Titles
1 3 (60.00%) IT Manager
2 2 (40.00%) Problem Manager
3 1 (20.00%) IT Support
3 1 (20.00%) IT Support Manager
3 1 (20.00%) Lead
3 1 (20.00%) Network Engineer
3 1 (20.00%) Support Manager
3 1 (20.00%) Team Leader
Miscellaneous
1 1 (20.00%) Product Ownership
Operating Systems
1 2 (40.00%) Windows
2 1 (20.00%) Linux
2 1 (20.00%) Windows Server
Processes & Methodologies
1 3 (60.00%) Customer Experience
2 2 (40.00%) Continuous Improvement
2 2 (40.00%) Mentoring
3 1 (20.00%) Asset Management
3 1 (20.00%) Coaching
3 1 (20.00%) Incident Management
3 1 (20.00%) IT Strategy
3 1 (20.00%) ITIL
3 1 (20.00%) Line Management
3 1 (20.00%) Major Incident Management
3 1 (20.00%) Mobile Device Management
3 1 (20.00%) Network Architecture
3 1 (20.00%) Network Management
3 1 (20.00%) Network Monitoring
3 1 (20.00%) Performance Analysis
3 1 (20.00%) Performance Management
3 1 (20.00%) Problem-Solving
3 1 (20.00%) Project Delivery
3 1 (20.00%) Release Management
3 1 (20.00%) Service Management
Qualifications
1 1 (20.00%) CCNA
1 1 (20.00%) CCNP
1 1 (20.00%) Cisco Certification
Quality Assurance & Compliance
1 2 (40.00%) ISO/IEC 27001
2 1 (20.00%) SLA
Vendors
1 1 (20.00%) Cisco
1 1 (20.00%) Citrix
1 1 (20.00%) Microsoft