The median annual salary for a Support Analyst was £23,000 in advertised job vacancies in Cardiff during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South Wales / Cardiff
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 40 55 53
Rank change year-on-year +15 -2  
Permanent jobs requiring a Support Analyst 19 16 22
As % of all permanent IT jobs advertised in Cardiff 3.82% 2.29% 2.93%
As % of the Job Titles category 3.88% 2.33% 3.02%
Number of salaries quoted 19 12 22
Median salary £23,000 £26,000 £27,000
Median salary % change year-on-year -11.53% -3.70%  
90% offered a salary of more than £19,300 £17,525 £18,800
10% offered a salary of more than £37,750 £33,625 £39,000
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Cardiff. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Cardiff
Permanent job vacancies with a job title containing a recognized job role 490 688 728
As % of all permanent IT job vacancies advertised in Cardiff 98.59% 98.29% 96.81%
Number of salaries quoted 1454 2258 2214
Median salary £40,000 £37,000 £37,500
Median salary % change year-on-year +8.10% -1.33%  
90% offered a salary of more than £23,000 £23,000 £24,347
10% offered a salary of more than £55,000 £56,250 £50,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Support Analyst
Job Vacancy Trend in Cardiff

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Cardiff.

Job vacancy trend for Support Analyst in Cardiff

Support Analyst
Salary Trend in Cardiff

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Cardiff.

Salary trend for Support Analyst in Cardiff

Support Analyst
Salary Histogram in Cardiff

The salary distribution of IT jobs citing Support Analyst in Cardiff over the 3 months to 28 June 2017.

Salary histogram for Support Analyst in Cardiff

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Cardiff

For the 6 months to 28 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cardiff region featuring Support Analyst in the job title.

1 8 (24.24%) ITIL
1 8 (24.24%) SQL
2 5 (15.15%) Finance
2 5 (15.15%) Windows
2 5 (15.15%) Cisco
2 5 (15.15%) Cisco Certification
2 5 (15.15%) Project Management
3 4 (12.12%) Windows Server 2003
3 4 (12.12%) CCNA
3 4 (12.12%) VMware
3 4 (12.12%) Windows Server 2012
3 4 (12.12%) Windows Server 2008
4 3 (9.09%) Ticket Management
4 3 (9.09%) Windows Server
4 3 (9.09%) Banking
4 3 (9.09%) Telecoms
4 3 (9.09%) Manufacturing
4 3 (9.09%) Microsoft
4 3 (9.09%) SLA
4 3 (9.09%) Oracle
5 2 (6.06%) HTML
5 2 (6.06%) JavaScript
5 2 (6.06%) PL/SQL
5 2 (6.06%) SAP
5 2 (6.06%) CSS
5 2 (6.06%) Toad
5 2 (6.06%) Oracle Forms
5 2 (6.06%) Oracle Reports
5 2 (6.06%) CRM
5 2 (6.06%) Oracle EBS

Support Analyst Skill Set
Co-occurring IT Skills in Cardiff by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.03%) CMS
1 1 (3.03%) SAS
Business Applications
1 2 (6.06%) Dynamics CRM
1 2 (6.06%) Oracle EBS
1 2 (6.06%) Oracle EBS R12
2 1 (3.03%) Dynamics AX
Cloud Services
1 1 (3.03%) Dynamics 365
Communications & Networking
1 1 (3.03%) WebEx
Database & Business Intelligence
1 2 (6.06%) Oracle Database
1 2 (6.06%) Oracle Database 11g
1 2 (6.06%) Oracle Reports
2 1 (3.03%) Relational Database
2 1 (3.03%) SAS EBI
2 1 (3.03%) SQL Server
2 1 (3.03%) SQL Server 2005
Development Applications
1 2 (6.06%) Oracle APEX
1 2 (6.06%) Oracle Forms
1 2 (6.06%) Toad
General
1 5 (15.15%) Finance
2 3 (9.09%) Banking
2 3 (9.09%) Manufacturing
2 3 (9.09%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (6.06%) CSS
1 2 (6.06%) HTML
Miscellaneous
1 2 (6.06%) Analytical Skills
1 2 (6.06%) Replication
Operating Systems
1 5 (15.15%) Windows
2 4 (12.12%) Windows Server 2003
2 4 (12.12%) Windows Server 2008
2 4 (12.12%) Windows Server 2012
3 3 (9.09%) Windows Server
Processes & Methodologies
1 8 (24.24%) ITIL
2 5 (15.15%) Project Management
3 3 (9.09%) Ticket Management
4 2 (6.06%) CRM
4 2 (6.06%) Data Migration
4 2 (6.06%) Migration
5 1 (3.03%) Business Analysis
5 1 (3.03%) Business Intelligence
5 1 (3.03%) Business Process Analysis
5 1 (3.03%) Case Management
5 1 (3.03%) Change Management
5 1 (3.03%) ERP
5 1 (3.03%) ETL
5 1 (3.03%) Incident Management
5 1 (3.03%) Portfolio Management
5 1 (3.03%) Root Cause Analysis
5 1 (3.03%) SDLC
5 1 (3.03%) Service Delivery
5 1 (3.03%) Service Management
Programming Languages
1 8 (24.24%) SQL
2 2 (6.06%) JavaScript
2 2 (6.06%) PL/SQL
Qualifications
1 5 (15.15%) Cisco Certification
2 4 (12.12%) CCNA
Quality Assurance & Compliance
1 3 (9.09%) SLA
System Software
1 1 (3.03%) Active Directory
Vendors
1 5 (15.15%) Cisco
2 4 (12.12%) VMware
3 3 (9.09%) Microsoft
3 3 (9.09%) Oracle
4 2 (6.06%) SAP
4 2 (6.06%) Veeam
Cardiff, South Glamorgan
The People Network
Salary: £18000 - £23000 per annum, Benefits benefits
Posted: Yesterday
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