The median annual salary for a Support Analyst was £23,000 in advertised job vacancies in South Wales during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Wales / South Wales
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 48 72 58
Rank change year-on-year +24 -14  
Permanent jobs requiring a Support Analyst 24 21 40
As % of all permanent IT jobs advertised in South Wales 3.37% 1.88% 3.22%
As % of the Job Titles category 3.45% 1.91% 3.29%
Number of salaries quoted 24 16 38
Median salary £23,000 £26,000 £27,000
Median salary % change year-on-year -11.53% -3.70%  
90% offered a salary of more than £21,000 £19,250 £20,200
10% offered a salary of more than £39,300 £31,250 £35,000
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in South Wales. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South Wales
Permanent job vacancies with a job title containing a recognized job role 695 1098 1214
As % of all permanent IT job vacancies advertised in South Wales 97.48% 98.21% 97.67%
Number of salaries quoted 598 961 1033
Median salary £39,000 £37,500 £37,000
Median salary % change year-on-year +4.00% +1.35%  
90% offered a salary of more than £24,000 £25,000 £26,000
10% offered a salary of more than £52,163 £52,500 £52,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in South Wales

The job posting trend of jobs advertised in South Wales that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in South Wales

Support Analyst
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in South Wales.

Salary trend for Support Analyst in South Wales

Support Analyst
Salary Histogram in South Wales

The salary distribution of IT jobs citing Support Analyst in South Wales over the 3 months to 25 June 2017.

Salary histogram for Support Analyst in South Wales

Support Analyst
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the South Wales region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +13 19 £23,000 -11.53% 3
Newport +13 5 £23,000 +4.54% 1
Support Analyst
Wales

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in South Wales

For the 6 months to 25 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region featuring Support Analyst in the job title.

1 22 (38.60%) ITIL
2 19 (33.33%) SQL
3 18 (31.58%) Windows
4 15 (26.32%) Microsoft
5 10 (17.54%) Finance
5 10 (17.54%) Windows Server
6 9 (15.79%) Microsoft Office
7 7 (12.28%) Cisco Certification
7 7 (12.28%) ITIL Certification
7 7 (12.28%) Active Directory
7 7 (12.28%) Linux
7 7 (12.28%) Cisco
8 6 (10.53%) Windows Server 2012
8 6 (10.53%) CRM
8 6 (10.53%) Data Modelling
8 6 (10.53%) Oracle
8 6 (10.53%) Windows Server 2003
8 6 (10.53%) CCNA
8 6 (10.53%) Incident Management
8 6 (10.53%) User Acceptance Testing
8 6 (10.53%) VMware
9 5 (8.77%) Test Scripting
9 5 (8.77%) SLA
9 5 (8.77%) Project Management
9 5 (8.77%) SQL Server
10 4 (7.02%) IBM
10 4 (7.02%) Microsoft Excel
10 4 (7.02%) Oracle Reports
10 4 (7.02%) Internet
10 4 (7.02%) Systems Analysis

Support Analyst Skill Set
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.75%) Apache
1 1 (1.75%) CMS
1 1 (1.75%) JBoss
1 1 (1.75%) SAS
1 1 (1.75%) WebLogic
Applications
1 9 (15.79%) Microsoft Office
2 4 (7.02%) Microsoft Excel
Business Applications
1 2 (3.51%) Dynamics CRM
1 2 (3.51%) Oracle EBS
1 2 (3.51%) Oracle EBS R12
2 1 (1.75%) Dynamics AX
2 1 (1.75%) Sage 200
Cloud Services
1 2 (3.51%) Amazon AWS
1 2 (3.51%) Microsoft Azure
1 2 (3.51%) Office 365
2 1 (1.75%) Dynamics 365
2 1 (1.75%) SaaS
Communications & Networking
1 4 (7.02%) Internet
2 2 (3.51%) Firewall
2 2 (3.51%) SAN
2 2 (3.51%) Wi-Fi
3 1 (1.75%) Remote Desktop
3 1 (1.75%) VLAN
3 1 (1.75%) WebEx
Database & Business Intelligence
1 5 (8.77%) SQL Server
2 4 (7.02%) Oracle Reports
3 2 (3.51%) Oracle Database
3 2 (3.51%) Oracle Database 11g
4 1 (1.75%) MySQL
4 1 (1.75%) Relational Database
4 1 (1.75%) SAS EBI
4 1 (1.75%) SQL Server 2005
Development Applications
1 2 (3.51%) Oracle APEX
1 2 (3.51%) Oracle Forms
1 2 (3.51%) Toad
General
1 10 (17.54%) Finance
2 4 (7.02%) Advertising
2 4 (7.02%) Automotive
2 4 (7.02%) Manufacturing
3 3 (5.26%) Banking
3 3 (5.26%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (3.51%) CSS
1 2 (3.51%) HTML
2 1 (1.75%) .NET
Miscellaneous
1 4 (7.02%) Analytical Skills
1 4 (7.02%) iSeries
2 2 (3.51%) Management Information System
2 2 (3.51%) Replication
3 1 (1.75%) Driving Licence
3 1 (1.75%) Smartphone
Operating Systems
1 18 (31.58%) Windows
2 10 (17.54%) Windows Server
3 7 (12.28%) Linux
4 6 (10.53%) Windows Server 2003
4 6 (10.53%) Windows Server 2012
5 4 (7.02%) Windows Server 2008
6 3 (5.26%) Windows 7
7 2 (3.51%) Windows 8
8 1 (1.75%) Solaris
8 1 (1.75%) Unix
Processes & Methodologies
1 22 (38.60%) ITIL
2 6 (10.53%) CRM
2 6 (10.53%) Data Modelling
2 6 (10.53%) Incident Management
2 6 (10.53%) User Acceptance Testing
3 5 (8.77%) Project Management
3 5 (8.77%) Test Scripting
4 4 (7.02%) Agile Software Development
4 4 (7.02%) Business Analysis
4 4 (7.02%) Systems Analysis
5 3 (5.26%) Migration
5 3 (5.26%) Software Testing
5 3 (5.26%) Ticket Management
5 3 (5.26%) Validation
5 3 (5.26%) Waterfall
6 2 (3.51%) Data Entry
6 2 (3.51%) Data Migration
6 2 (3.51%) High Availability
6 2 (3.51%) PRINCE2
6 2 (3.51%) Stakeholder Management
Programming Languages
1 19 (33.33%) SQL
2 3 (5.26%) JavaScript
3 2 (3.51%) PL/SQL
4 1 (1.75%) C#
4 1 (1.75%) VB.NET
Qualifications
1 7 (12.28%) Cisco Certification
1 7 (12.28%) ITIL Certification
2 6 (10.53%) CCNA
3 4 (7.02%) GNVQ
4 3 (5.26%) ISEB
5 2 (3.51%) A+ Certification
5 2 (3.51%) CCNP
5 2 (3.51%) Degree
5 2 (3.51%) MCSA
5 2 (3.51%) MCSE
5 2 (3.51%) Microsoft Certification
5 2 (3.51%) Network+ Certification
5 2 (3.51%) PRINCE2 Certification
5 2 (3.51%) VMware Certified Professional (VCP)
6 1 (1.75%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (8.77%) SLA
2 2 (3.51%) QA
System Software
1 7 (12.28%) Active Directory
2 2 (3.51%) Hyper-V
2 2 (3.51%) VMware Infrastructure
Systems Management
1 1 (1.75%) Forefront Identity Manager
Vendors
1 15 (26.32%) Microsoft
2 7 (12.28%) Cisco
3 6 (10.53%) Oracle
3 6 (10.53%) VMware
4 4 (7.02%) IBM
5 2 (3.51%) Dell
5 2 (3.51%) HP
5 2 (3.51%) Meraki
5 2 (3.51%) SAP
5 2 (3.51%) Veeam
6 1 (1.75%) Borland
6 1 (1.75%) Sage
Cardiff, South Glamorgan
IntaPeople
Salary: £18000 - £19000 per annum
Posted: 2 days ago
Cardiff, South Glamorgan
Computer Recruiter Ltd
Salary: c. £16K
Posted: Yesterday
Newport, Gwent
Fruition IT Resources Limited
Salary: £22000 - £24000 per annum + Benefits
Posted: 4 days ago
Cardiff, South Glamorgan
IntaPeople
Salary: £38000 - £43000 per annum
Posted: 2 days ago