Period
to 17 January 2019

The median annual salary for a Support Analyst was £42,500 in advertised job vacancies in Chatham during the 6 months to 17 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Kent > Chatham
6 months to
17 Jan 2019
Same period 2018 Same period 2017
Rank 16 23 -
Rank change year-on-year +7 - +17
Permanent jobs requiring a Support Analyst 11 3 0
As % of all permanent IT jobs advertised in Chatham 10.28% 3.33% -
As % of the Job Titles category 11.11% 3.33% -
Number of salaries quoted 10 2 0
Chatham median annual salary £42,500 £27,500 -
Median salary % change year-on-year +54.55% - -
Kent median annual salary £30,000 £27,500 £27,500
% change year-on-year +9.09% - +19.57%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Chatham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Chatham
Permanent vacancies in Chatham with a recognized job title 99 90 118
% of permanent IT jobs with a recognized job title 92.52% 100.00% 100.00%
Number of salaries quoted 88 84 85
Chatham median annual salary £33,500 £36,250 £35,000
Median salary % change year-on-year -7.59% +3.57% -2.78%
10th Percentile £29,000 £23,750 £24,250
90th Percentile £67,500 £49,350 £52,500
Kent median annual salary £40,000 £42,500 £42,500
% change year-on-year -5.88% - +6.25%

Support Analyst
Job Vacancy Trend in Chatham

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Chatham.

Job vacancy trend for Support Analyst in Chatham

Support Analyst
Salary Trend in Chatham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Chatham.

Salary trend for Support Analyst in Chatham

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Chatham

For the 6 months to 17 January 2019, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Chatham region featuring Support Analyst in the job title.

1 9 (81.82%) Problem Management
2 8 (72.73%) Finance
2 8 (72.73%) ITIL
2 8 (72.73%) Microsoft
3 7 (63.64%) Fintech
4 6 (54.55%) ITIL Foundation Certificate
4 6 (54.55%) Mentoring
4 6 (54.55%) Banking
5 3 (27.27%) MS Visio
5 3 (27.27%) SLA
5 3 (27.27%) PL/SQL
5 3 (27.27%) SQL Server
5 3 (27.27%) Microsoft Project
6 2 (18.18%) SQL
6 2 (18.18%) Microsoft Excel
6 2 (18.18%) Management Information System
6 2 (18.18%) Microsoft PowerPoint
6 2 (18.18%) Release Management
6 2 (18.18%) Continuous Improvement
6 2 (18.18%) Due Diligence
6 2 (18.18%) Business Analysis
7 1 (9.09%) Supplier Management
7 1 (9.09%) Kalman Filter
7 1 (9.09%) Email Filtering
7 1 (9.09%) Web Filtering
7 1 (9.09%) Security Operations
7 1 (9.09%) Contactless
7 1 (9.09%) GDPR
7 1 (9.09%) CSIRT
7 1 (9.09%) Payment Gateway

Support Analyst Skill Set
Co-occurring IT Skills in Chatham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (27.27%) Microsoft Project
1 3 (27.27%) MS Visio
2 2 (18.18%) Microsoft Excel
2 2 (18.18%) Microsoft PowerPoint
3 1 (9.09%) Microsoft Office
Business Applications
1 1 (9.09%) Payment Gateway
Communications & Networking
1 1 (9.09%) Firewall
Database & Business Intelligence
1 3 (27.27%) SQL Server
General
1 8 (72.73%) Finance
2 6 (54.55%) Banking
Libraries, Frameworks & Software Standards
1 1 (9.09%) Web Services
Miscellaneous
1 7 (63.64%) Fintech
2 2 (18.18%) Management Information System
3 1 (9.09%) Contactless
3 1 (9.09%) Data Protection Act
Operating Systems
1 1 (9.09%) Windows
Processes & Methodologies
1 9 (81.82%) Problem Management
2 8 (72.73%) ITIL
3 6 (54.55%) Mentoring
4 2 (18.18%) Business Analysis
4 2 (18.18%) Continuous Improvement
4 2 (18.18%) Due Diligence
4 2 (18.18%) Release Management
5 1 (9.09%) Analytics
5 1 (9.09%) Change Management
5 1 (9.09%) Cybersecurity
5 1 (9.09%) Data Analytics
5 1 (9.09%) Data Protection
5 1 (9.09%) Data Security
5 1 (9.09%) Email Filtering
5 1 (9.09%) Information Security
5 1 (9.09%) Kalman Filter
5 1 (9.09%) OO
5 1 (9.09%) SIEM
5 1 (9.09%) Supplier Management
5 1 (9.09%) Web Filtering
Programming Languages
1 3 (27.27%) PL/SQL
2 2 (18.18%) SQL
3 1 (9.09%) C#
3 1 (9.09%) Java
Qualifications
1 6 (54.55%) ITIL Foundation Certificate
2 1 (9.09%) CCA
2 1 (9.09%) Degree
2 1 (9.09%) MCSA
2 1 (9.09%) MCSE
2 1 (9.09%) Microsoft Certification
2 1 (9.09%) SSCP
Quality Assurance & Compliance
1 3 (27.27%) SLA
2 1 (9.09%) GDPR
2 1 (9.09%) ISO/IEC 27001
Systems Management
1 1 (9.09%) CSIRT
Vendors
1 8 (72.73%) Microsoft