Period
to 21 October 2018

The median annual salary for a Support Analyst was £42,500 in advertised job vacancies in Chatham during the 6 months to 21 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Kent > Chatham
6 months to
21 Oct 2018
Same period 2017 Same period 2016
Rank 9 20 -
Rank change year-on-year +11 - -
Permanent jobs requiring a Support Analyst 11 2 0
As % of all permanent IT jobs advertised in Chatham 18.03% 2.25% -
As % of the Job Titles category 21.57% 2.27% -
Number of salaries quoted 11 2 0
Chatham median annual salary £42,500 £27,500 -
Median salary % change year-on-year +54.55% - -
Kent median annual salary £30,000 £27,500 £29,000
% change year-on-year +9.09% -5.17% +28.89%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Chatham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Chatham
Permanent vacancies in Chatham with a recognized job title 51 88 119
% of permanent IT jobs with a recognized job title 83.61% 98.88% 95.20%
Number of salaries quoted 41 86 99
Chatham median annual salary £32,500 £33,500 £42,500
Median salary % change year-on-year -2.99% -21.18% +23.19%
10th Percentile £27,500 £21,000 £21,250
90th Percentile £43,750 £51,125 £52,500
Kent median annual salary £40,000 £40,000 £40,000

Support Analyst
Job Vacancy Trend in Chatham

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Chatham.

Job vacancy trend for Support Analyst in Chatham

Support Analyst
Salary Trend in Chatham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Chatham.

Salary trend for Support Analyst in Chatham

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Chatham

For the 6 months to 21 October 2018, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Chatham region featuring Support Analyst in the job title.

1 10 (90.91%) Problem Management
2 9 (81.82%) ITIL
3 7 (63.64%) Microsoft
3 7 (63.64%) Finance
3 7 (63.64%) Fintech
4 6 (54.55%) ITIL Foundation Certificate
4 6 (54.55%) Mentoring
4 6 (54.55%) Banking
5 4 (36.36%) SLA
6 3 (27.27%) Management Information System
6 3 (27.27%) SQL Server
6 3 (27.27%) Microsoft Project
6 3 (27.27%) Microsoft Excel
6 3 (27.27%) MS Visio
6 3 (27.27%) PL/SQL
6 3 (27.27%) Release Management
6 3 (27.27%) Microsoft PowerPoint
6 3 (27.27%) Due Diligence
7 2 (18.18%) Continuous Improvement
7 2 (18.18%) C#
7 2 (18.18%) Java
7 2 (18.18%) Windows
7 2 (18.18%) OO
7 2 (18.18%) Web Services
8 1 (9.09%) Information Management
8 1 (9.09%) Business Analysis
8 1 (9.09%) Microsoft Certification
8 1 (9.09%) SSCP
8 1 (9.09%) Firewall
8 1 (9.09%) Data Security

Support Analyst Skill Set
Co-occurring IT Skills in Chatham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (27.27%) Microsoft Excel
1 3 (27.27%) Microsoft PowerPoint
1 3 (27.27%) Microsoft Project
1 3 (27.27%) MS Visio
Communications & Networking
1 1 (9.09%) Firewall
Database & Business Intelligence
1 3 (27.27%) SQL Server
General
1 7 (63.64%) Finance
2 6 (54.55%) Banking
Libraries, Frameworks & Software Standards
1 2 (18.18%) Web Services
Miscellaneous
1 7 (63.64%) Fintech
2 3 (27.27%) Management Information System
3 1 (9.09%) Data Protection Act
Operating Systems
1 2 (18.18%) Windows
Processes & Methodologies
1 10 (90.91%) Problem Management
2 9 (81.82%) ITIL
3 6 (54.55%) Mentoring
4 3 (27.27%) Due Diligence
4 3 (27.27%) Release Management
5 2 (18.18%) Continuous Improvement
5 2 (18.18%) OO
6 1 (9.09%) Business Analysis
6 1 (9.09%) Cybersecurity
6 1 (9.09%) Data Protection
6 1 (9.09%) Data Security
6 1 (9.09%) Email Filtering
6 1 (9.09%) Incident Management
6 1 (9.09%) Information Management
6 1 (9.09%) Information Security
6 1 (9.09%) Kalman Filter
6 1 (9.09%) Security Operations
6 1 (9.09%) SIEM
6 1 (9.09%) Web Filtering
Programming Languages
1 3 (27.27%) PL/SQL
2 2 (18.18%) C#
2 2 (18.18%) Java
3 1 (9.09%) SQL
Qualifications
1 6 (54.55%) ITIL Foundation Certificate
2 1 (9.09%) MCSA
2 1 (9.09%) MCSE
2 1 (9.09%) Microsoft Certification
2 1 (9.09%) SSCP
Quality Assurance & Compliance
1 4 (36.36%) SLA
2 1 (9.09%) GDPR
2 1 (9.09%) ISO/IEC 27001
Systems Management
1 1 (9.09%) CSIRT
Vendors
1 7 (63.64%) Microsoft