The median annual salary for a Support Analyst was £25,000 in advertised job vacancies in Kent during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Support Analyst
South East / Kent
Rank 67 50 48
Rank change year-on-year -17 -2  
Permanent jobs requiring a Support Analyst 13 58 50
As % of all permanent IT jobs advertised in Kent 1.63% 5.11% 5.22%
As % of the Job Titles category 1.67% 5.23% 5.41%
Number of salaries quoted 9 55 43
Median salary £25,000 £26,000 £25,000
Median salary % change year-on-year -3.84% +4.00%  
90% offered a salary of more than £18,000 £21,200 £21,100
10% offered a salary of more than £28,500 £40,000 £31,000
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Kent. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Kent
Permanent job vacancies with a job title containing a recognized job role 779 1110 925
As % of all permanent IT job vacancies advertised in Kent 97.50% 97.80% 96.56%
Number of salaries quoted 640 965 832
Median salary £35,000 £37,500 £37,500
Median salary % change year-on-year -6.66% -  
90% offered a salary of more than £24,500 £25,000 £23,000
10% offered a salary of more than £55,000 £55,000 £52,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in Kent

The job posting trend of jobs advertised in Kent that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Kent

Support Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Kent.

Salary trend for Support Analyst in Kent

Support Analyst
Salary Histogram in Kent

The salary distribution of IT jobs citing Support Analyst in Kent over the 3 months to 27 March 2017.

Salary histogram for Support Analyst in Kent

Support Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Kent region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chatham -1 1 £26,000 -1.88%
Dartford -2 1 £32,500 +18.18%
Sittingbourne - 1 - -
Support Analyst
South East

Support Analyst Skill Set
Top 30 Related IT Skills in Kent

For the 6 months to 27 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring Support Analyst in the job title.

1 24 (54.55%) Finance
2 23 (52.27%) Microsoft
3 15 (34.09%) Windows
4 14 (31.82%) MCSE
4 14 (31.82%) MCP
4 14 (31.82%) Microsoft Certification
5 13 (29.55%) Active Directory
5 13 (29.55%) Disaster Recovery
6 12 (27.27%) Continuous Improvement
6 12 (27.27%) Management Information System
7 9 (20.45%) LAN
7 9 (20.45%) WAN
8 8 (18.18%) Forcepoint
8 8 (18.18%) VMware
8 8 (18.18%) Degree
8 8 (18.18%) LANDesk
8 8 (18.18%) VMware Infrastructure
8 8 (18.18%) Windows Server
9 7 (15.91%) Office 365
9 7 (15.91%) SCCM
9 7 (15.91%) DHCP
9 7 (15.91%) Apple
10 6 (13.64%) CCNA
10 6 (13.64%) Cisco Certification
10 6 (13.64%) MS Exchange
10 6 (13.64%) MS Excel
10 6 (13.64%) Windows 7
11 5 (11.36%) SolarWinds
11 5 (11.36%) Video Conferencing
11 5 (11.36%) Windows Server 2008

Support Analyst Skill Set
Top Related IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (13.64%) MS Exchange
2 3 (6.82%) Exchange Server 2010
3 1 (2.27%) CMS
3 1 (2.27%) Exchange Server 2007
Applications
1 6 (13.64%) MS Excel
2 3 (6.82%) MS Office
3 1 (2.27%) MS PowerPoint
3 1 (2.27%) MS Visio
Cloud Services
1 7 (15.91%) Office 365
Communications & Networking
1 9 (20.45%) LAN
1 9 (20.45%) WAN
2 7 (15.91%) DHCP
3 4 (9.09%) Firewall
4 3 (6.82%) Cisco ASA
4 3 (6.82%) Cisco PIX
4 3 (6.82%) Network Security
4 3 (6.82%) TCP/IP
4 3 (6.82%) Wireless
5 2 (4.55%) DNS
6 1 (2.27%) LDAP
6 1 (2.27%) SAN
Database & Business Intelligence
1 2 (4.55%) Oracle BI EE
1 2 (4.55%) Oracle ODI
2 1 (2.27%) SQL Server
2 1 (2.27%) SQL Server 2000
2 1 (2.27%) SQL Server 2005
2 1 (2.27%) SQL Server 2008
General
1 24 (54.55%) Finance
2 2 (4.55%) Billing
2 2 (4.55%) Telecoms
3 1 (2.27%) Advertising
3 1 (2.27%) Law
3 1 (2.27%) Legal
Libraries, Frameworks & Software Standards
1 2 (4.55%) ebXML
Miscellaneous
1 12 (27.27%) Management Information System
2 5 (11.36%) Video Conferencing
3 1 (2.27%) Blackberry
Operating Systems
1 15 (34.09%) Windows
2 8 (18.18%) Windows Server
3 6 (13.64%) Windows 7
4 5 (11.36%) Windows Server 2008
5 4 (9.09%) Windows Server 2012
6 3 (6.82%) Windows 8
7 2 (4.55%) Windows 10
7 2 (4.55%) Windows XP
8 1 (2.27%) Apple iOS
Processes & Methodologies
1 13 (29.55%) Disaster Recovery
2 12 (27.27%) Continuous Improvement
3 5 (11.36%) Analytics
3 5 (11.36%) Configuration Management
3 5 (11.36%) Patch Management
3 5 (11.36%) Performance Monitoring
3 5 (11.36%) Problem Management
3 5 (11.36%) Risk Management
3 5 (11.36%) Virtual Environments
4 3 (6.82%) Incident Management
4 3 (6.82%) Server Building
5 2 (4.55%) Business Intelligence
5 2 (4.55%) ETL
5 2 (4.55%) Migration
6 1 (2.27%) ITIL
6 1 (2.27%) Logistics
6 1 (2.27%) Network Management
6 1 (2.27%) Server Monitoring
Programming Languages
1 3 (6.82%) SQL
Qualifications
1 14 (31.82%) MCP
1 14 (31.82%) MCSE
1 14 (31.82%) Microsoft Certification
2 8 (18.18%) Degree
3 6 (13.64%) CCNA
3 6 (13.64%) Cisco Certification
4 3 (6.82%) Security Cleared
5 2 (4.55%) A+ Certification
5 2 (4.55%) MCITP
Quality Assurance & Compliance
1 1 (2.27%) SLA
System Software
1 13 (29.55%) Active Directory
2 8 (18.18%) VMware Infrastructure
3 1 (2.27%) Virtual Servers
3 1 (2.27%) XenApp
3 1 (2.27%) XenDesktop
Systems Management
1 7 (15.91%) SCCM
2 1 (2.27%) SCOM
Vendors
1 23 (52.27%) Microsoft
2 8 (18.18%) Forcepoint
2 8 (18.18%) LANDesk
2 8 (18.18%) VMware
3 7 (15.91%) Apple
4 5 (11.36%) SolarWinds
4 5 (11.36%) Tripwire
5 4 (9.09%) Cisco
5 4 (9.09%) Remedy
6 3 (6.82%) Blue Coat
6 3 (6.82%) CheckPoint
6 3 (6.82%) F5
6 3 (6.82%) Juniper
7 2 (4.55%) Informatica
7 2 (4.55%) Oracle
8 1 (2.27%) Citrix
8 1 (2.27%) Google
8 1 (2.27%) HP
8 1 (2.27%) Mitel
8 1 (2.27%) ServiceNow
Maidstone, Kent
Ashdown IT
Salary: £20000 - £25000 per annum + Excellent benefits
Posted: 4 days ago