Period
to 23 November 2017

The median annual salary for a Support Analyst was £27,500 in advertised job vacancies in Kent during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South East > Kent
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 63 71 84
Rank change year-on-year +8 +13 +14
Permanent jobs requiring a Support Analyst 48 54 72
As % of all permanent IT jobs advertised in Kent 3.61% 3.12% 3.27%
As % of the Job Titles category 3.69% 3.18% 3.35%
Number of salaries quoted 43 38 68
Kent median annual salary £27,500 £27,500 £22,750
Median salary % change year-on-year - +20.88% -7.61%
10th Percentile £20,550 £19,750 £14,000
90th Percentile £38,750 £35,000 £43,750
South East median annual salary £28,000 £29,000 £29,000
% change year-on-year -3.45% - +5.45%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Kent
Permanent vacancies in Kent with a recognized job title 1301 1697 2150
% of permanent IT jobs with a recognized job title 97.97% 98.15% 97.73%
Number of salaries quoted 1099 1496 1922
Kent median annual salary £42,500 £40,500 £40,000
Median salary % change year-on-year +4.94% +1.25% -1.23%
10th Percentile £24,000 £23,000 £23,013
90th Percentile £62,500 £62,500 £57,500
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Support Analyst
Job Vacancy Trend in Kent

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Support Analyst in Kent

Support Analyst
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Kent.

Salary trend for Support Analyst in Kent

Support Analyst
Salary Histogram in Kent

The salary distribution of IT jobs citing Support Analyst in Kent over the 6 months to 23 November 2017.

Salary histogram for Support Analyst in Kent

Support Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Kent region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sevenoaks +7 5 £31,250 +15.74%
West Malling -9 2 £25,500 +36.00%
Chatham - 2 £27,500 -
Dartford - 2 £29,500 -
Dover - 2 - -
Tonbridge +3 1 £17,500 -39.66%
Rochester +2 1 £20,500 -14.58%
Tunbridge Wells - 1 £40,000 - 1
Sittingbourne - 1 £22,500 -
Maidstone - 1 £20,500 - 2
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Kent

For the 6 months to 23 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring Support Analyst in the job title.

1 30 (62.50%) Microsoft
2 28 (58.33%) Finance
3 23 (47.92%) SQL
4 20 (41.67%) Microsoft Excel
4 20 (41.67%) Microsoft PowerPoint
5 18 (37.50%) MS Visio
6 17 (35.42%) Degree
7 16 (33.33%) Mathematics
7 16 (33.33%) Computer Science
7 16 (33.33%) Process Improvement
8 15 (31.25%) Windows
9 14 (29.17%) Active Directory
10 12 (25.00%) Microsoft Office
10 12 (25.00%) Windows Server
11 11 (22.92%) Office 365
12 10 (20.83%) Windows 7
13 9 (18.75%) TCP/IP
13 9 (18.75%) Windows 8
14 8 (16.67%) Software Deployment
14 8 (16.67%) Windows 10
14 8 (16.67%) Remote Desktop
14 8 (16.67%) DNS
14 8 (16.67%) DHCP
14 8 (16.67%) MS Exchange
15 7 (14.58%) Sophos
15 7 (14.58%) Cisco
15 7 (14.58%) SCCM
15 7 (14.58%) Patch Management
16 6 (12.50%) Mobile Device Management
16 6 (12.50%) Retail

Support Analyst Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (16.67%) MS Exchange
2 6 (12.50%) Exchange Server 2010
3 1 (2.08%) Blackberry Enterprise Server
3 1 (2.08%) SharePoint
Applications
1 20 (41.67%) Microsoft Excel
1 20 (41.67%) Microsoft PowerPoint
2 18 (37.50%) MS Visio
3 12 (25.00%) Microsoft Office
Business Applications
1 4 (8.33%) Oracle EBS
2 3 (6.25%) Oracle Applications
3 2 (4.17%) Visualfiles
4 1 (2.08%) Dynamics NAV
4 1 (2.08%) Oracle Financials
4 1 (2.08%) Unit4 Business World
Cloud Services
1 11 (22.92%) Office 365
2 2 (4.17%) Microsoft Azure
3 1 (2.08%) Amazon AWS
Communications & Networking
1 9 (18.75%) TCP/IP
2 8 (16.67%) DHCP
2 8 (16.67%) DNS
2 8 (16.67%) Remote Desktop
3 6 (12.50%) FirePass
3 6 (12.50%) NAS
4 3 (6.25%) Firewall
4 3 (6.25%) LAN
4 3 (6.25%) VoIP
4 3 (6.25%) WAN
5 2 (4.17%) Ethernet
5 2 (4.17%) Wireless
6 1 (2.08%) Cisco ASA
6 1 (2.08%) Cisco PIX
6 1 (2.08%) DSL
6 1 (2.08%) Internet
6 1 (2.08%) MPLS
6 1 (2.08%) Network Security
Database & Business Intelligence
1 1 (2.08%) SQL Server
1 1 (2.08%) SQL Server Reporting Services
Development Applications
1 1 (2.08%) JIRA
General
1 28 (58.33%) Finance
2 6 (12.50%) Retail
3 3 (6.25%) Advertising
4 1 (2.08%) Legal
Libraries, Frameworks & Software Standards
1 2 (4.17%) Web Services
1 2 (4.17%) XML
2 1 (2.08%) .NET
2 1 (2.08%) .NET Framework
Miscellaneous
1 16 (33.33%) Computer Science
2 6 (12.50%) iPhone
3 2 (4.17%) Blackberry
4 1 (2.08%) Analytical Skills
4 1 (2.08%) CCTV
4 1 (2.08%) Social Media
Operating Systems
1 15 (31.25%) Windows
2 12 (25.00%) Windows Server
3 10 (20.83%) Windows 7
4 9 (18.75%) Windows 8
5 8 (16.67%) Windows 10
6 6 (12.50%) Android
7 3 (6.25%) Windows Server 2008
7 3 (6.25%) Windows Server 2012
8 2 (4.17%) Windows Server 2003
9 1 (2.08%) Mac OS
9 1 (2.08%) Windows XP
Processes & Methodologies
1 16 (33.33%) Mathematics
1 16 (33.33%) Process Improvement
2 8 (16.67%) Software Deployment
3 7 (14.58%) Patch Management
4 6 (12.50%) Mobile Device Management
5 4 (8.33%) Risk Management
6 3 (6.25%) ITIL
6 3 (6.25%) Stakeholder Engagement
6 3 (6.25%) Test Scripting
7 2 (4.17%) Change Management
7 2 (4.17%) ITIL V2
7 2 (4.17%) Logistics
7 2 (4.17%) Service Management
8 1 (2.08%) Coaching
8 1 (2.08%) E-Commerce
8 1 (2.08%) Knowledge Management
8 1 (2.08%) Project Management
8 1 (2.08%) Service Delivery
8 1 (2.08%) Stakeholder Management
8 1 (2.08%) System Testing
Programming Languages
1 23 (47.92%) SQL
2 2 (4.17%) C#
3 1 (2.08%) Delphi
Qualifications
1 17 (35.42%) Degree
2 2 (4.17%) MCP
2 2 (4.17%) Microsoft Certification
3 1 (2.08%) CCNA
3 1 (2.08%) Cisco Certification
3 1 (2.08%) Security Cleared
Quality Assurance & Compliance
1 4 (8.33%) SLA
System Software
1 14 (29.17%) Active Directory
2 2 (4.17%) VMware Infrastructure
3 1 (2.08%) Hyper-V
Systems Management
1 7 (14.58%) SCCM
Vendors
1 30 (62.50%) Microsoft
2 7 (14.58%) Cisco
2 7 (14.58%) Sophos
3 4 (8.33%) Oracle
4 3 (6.25%) Citrix
4 3 (6.25%) VMware
5 2 (4.17%) Mitel
6 1 (2.08%) Barracuda Networks
6 1 (2.08%) Blue Coat
6 1 (2.08%) CheckPoint
6 1 (2.08%) F5
6 1 (2.08%) Forcepoint
6 1 (2.08%) Juniper
6 1 (2.08%) SAP