Period
to 23 November 2017

The median annual salary for a 2nd Line Support Engineer was £23,500 in advertised job vacancies in Cheltenham during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
Gloucestershire > Cheltenham
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 76 89 82
Rank change year-on-year +13 -7 -11
Permanent jobs requiring a 2nd Line Support Engineer 3 3 2
As % of all permanent IT jobs advertised in Cheltenham 0.63% 0.36% 0.30%
As % of the Job Titles category 0.64% 0.37% 0.31%
Number of salaries quoted 3 3 2
Cheltenham median annual salary £23,500 £24,000 £18,000
Median salary % change year-on-year -2.08% +33.33% -25.00%
10th Percentile £22,750 £23,500 £17,000
90th Percentile £24,650 £24,900 £19,000
Gloucestershire median annual salary £23,500 £24,500 £20,250
% change year-on-year -4.08% +20.99% -15.63%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Cheltenham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Cheltenham
Permanent vacancies in Cheltenham with a recognized job title 468 805 636
% of permanent IT jobs with a recognized job title 98.32% 97.81% 95.64%
Number of salaries quoted 399 690 527
Cheltenham median annual salary £42,500 £45,000 £40,000
Median salary % change year-on-year -5.56% +12.50% +2.56%
10th Percentile £22,750 £27,500 £25,000
90th Percentile £60,000 £65,000 £65,000
Gloucestershire median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +6.58%

2nd Line Support Engineer
Job Vacancy Trend in Cheltenham

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Cheltenham.

Job vacancy trend for 2nd Line Support Engineer in Cheltenham

2nd Line Support Engineer
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Cheltenham.

Salary trend for 2nd Line Support Engineer in Cheltenham

2nd Line Support Engineer Skill Set
Top 14 Co-occurring IT Skills in Cheltenham

For the 6 months to 23 November 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheltenham region featuring 2nd Line Support Engineer in the job title.

1 3 (100.00%) Windows
1 3 (100.00%) Windows Server
2 2 (66.67%) Citrix
2 2 (66.67%) TCP/IP
2 2 (66.67%) VPN
2 2 (66.67%) Business Intelligence
2 2 (66.67%) VMware
3 1 (33.33%) Windows 8
3 1 (33.33%) Windows Server 2012
3 1 (33.33%) Windows Server 2008
3 1 (33.33%) Active Directory
3 1 (33.33%) Windows Server 2003
3 1 (33.33%) Advertising
3 1 (33.33%) Windows 7

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Cheltenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (66.67%) TCP/IP
1 2 (66.67%) VPN
General
1 1 (33.33%) Advertising
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows Server
2 1 (33.33%) Windows 7
2 1 (33.33%) Windows 8
2 1 (33.33%) Windows Server 2003
2 1 (33.33%) Windows Server 2008
2 1 (33.33%) Windows Server 2012
Processes & Methodologies
1 2 (66.67%) Business Intelligence
System Software
1 1 (33.33%) Active Directory
Vendors
1 2 (66.67%) Citrix
1 2 (66.67%) VMware