The median annual salary for a 2nd Line Support Engineer was £20,500 in advertised job vacancies in Cheltenham during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
Gloucestershire / Cheltenham
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 50 - 43
Rank change year-on-year - 0  
Permanent jobs requiring a 2nd Line Support Engineer 2 0 6
As % of all permanent IT jobs advertised in Cheltenham 0.84% - 1.67%
As % of the Job Titles category 0.91% - 1.69%
Number of salaries quoted 2 0 6
Median salary £20,500 - £24,000
90% offered a salary of more than £18,500 - £22,250
10% offered a salary of more than £22,500 - £25,000
UK excluding London median salary £26,000 £25,625 £25,000
% change year-on-year +1.46% +2.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Cheltenham. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Cheltenham
Permanent job vacancies with a job title containing a recognized job role 220 398 356
As % of all permanent IT job vacancies advertised in Cheltenham 92.44% 98.51% 98.89%
Number of salaries quoted 183 334 318
Median salary £42,500 £42,500 £37,500
Median salary % change year-on-year - +13.33%  
90% offered a salary of more than £22,000 £30,500 £24,000
10% offered a salary of more than £62,500 £52,500 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support Engineer
Job Vacancy Trend in Cheltenham

The job posting trend of jobs advertised in Cheltenham that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in Cheltenham

2nd Line Support Engineer
Salary Trend in Cheltenham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Cheltenham.

Salary trend for 2nd Line Support Engineer in Cheltenham

2nd Line Support Engineer Skill Set
Top 22 Co-occurring IT Skills in Cheltenham

For the 6 months to 27 June 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Cheltenham region featuring 2nd Line Support Engineer in the job title.

1 2 (100.00%) Windows
1 2 (100.00%) Microsoft
1 2 (100.00%) Firewall
1 2 (100.00%) Wireless
1 2 (100.00%) VMware
1 2 (100.00%) Exchange Server 2003
1 2 (100.00%) Hyper-V
1 2 (100.00%) Windows 7
1 2 (100.00%) Office 365
1 2 (100.00%) Windows Server
1 2 (100.00%) MS Exchange
2 1 (50.00%) VoIP
2 1 (50.00%) Cisco
2 1 (50.00%) Mac OS
2 1 (50.00%) Cisco Certification
2 1 (50.00%) ITIL Certification
2 1 (50.00%) Apple
2 1 (50.00%) EPoS
2 1 (50.00%) Linux
2 1 (50.00%) SQL
2 1 (50.00%) SQL Server
2 1 (50.00%) ITIL

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Cheltenham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (100.00%) Exchange Server 2003
1 2 (100.00%) MS Exchange
Cloud Services
1 2 (100.00%) Office 365
Communications & Networking
1 2 (100.00%) Firewall
1 2 (100.00%) Wireless
2 1 (50.00%) VoIP
Database & Business Intelligence
1 1 (50.00%) SQL Server
Miscellaneous
1 1 (50.00%) EPoS
Operating Systems
1 2 (100.00%) Windows
1 2 (100.00%) Windows 7
1 2 (100.00%) Windows Server
2 1 (50.00%) Linux
2 1 (50.00%) Mac OS
Processes & Methodologies
1 1 (50.00%) ITIL
Programming Languages
1 1 (50.00%) SQL
Qualifications
1 1 (50.00%) Cisco Certification
1 1 (50.00%) ITIL Certification
System Software
1 2 (100.00%) Hyper-V
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) VMware
2 1 (50.00%) Apple
2 1 (50.00%) Cisco
Cheltenham, Gloucestershire
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